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Self Storage in Chesapeake
Looking for a trustworthy place to keep your belongings? MyStorage in Chesapeake, VA, is the answer. For the times when you need a little extra space for your household or business items for the short or long term, we are here to help. Whether you have items that are sensitive to climate fluctuations or you simply want to clear out your garage or attic, MyStorage is your solution. Life is simplified at MyStorage. Your unit is conveniently accessible 7 days a week and comes in a variety of sizes. From our smallest 3'x5' unit perfect for storing holiday decor to our huge 10'x30' unit capable of holding almost anything, we have the space you're seeking and our quick & easy rental process will help you every step of the way.
- Affordable Pricing
- Free Truck Rental with Move-in
- Extra-Wide Hallways
- Climate Controlled Units
- Covered Loading
- Flat Bed Carts Available
- Personal and Business Storage
- Variety of Sizes
- State-of-the-art Security System with 24-hour Monitoring
- Professional Managers On-site
- Boxes and Moving Supplies
- Deliveries Accepted
- Online Bill Payment
- Extra Large Freight Elevators
- High Ceilings Through-out
The Features You Want
MyStorage was designed with our customer wants and needs in mind. We have tried to think of every little feature that our customer may want. It starts with a simple and streamlined move-in process. Whether you choose to rent on-line, call, or visit the facility, we provide the tools necessary to select and rent the correct type and size storage unit at the best possible price. Once you have rented your storage unit at MyStorage, you will find a very clean and secure storage facility that has ample exterior and interior lighting, wide drive- lanes, extra wide hallways, large freight elevators (if multi-story), high ceilings that provide more cubic storage area, moving & packing supplies for purchase, free use of a moving truck on move-in day and a friendly professional staff available to assist you.
- Free Truck Rental with Move‑In
- Surveillance Cameras
- Secure Access
- Professional Managers On‑Site
- Variety of Unit Types & Sizes
Storage for Any Situation
MyStorage is your storage place. No matter what the situation, regardless if you're moving, renovating your home, or just trying to free up space at home or at the office, we have your storage space. You will want to store in our climate controlled space if you plan to store furniture, holiday decorations, photo albums, electronics, clothing, business records, or other household items.
Map & Location Description
MyStorage is conveniently located near the intersection of Greenbrier Parkway/ Butts Station Road and Kempsville Road, directly across Kempsville Road from The Egg Bistro Restaurant.
Our address is 504 Kempsville Road, Chesapeake, Virginia. We are easily accessible from Greenbrier Parkway, Elbow Road, Centerville Turnpike, Battlefield Boulevard, Volvo Parkway and Great Bridge Boulevard.
917 Customer Reviews
Easy process! Friendly service!! Brand new facility!!! Great Price!!
Easy process! Frien...
Quick and kind service. A++ facilities. Stephanie was awesome! Very professional!!
Quick and kind servi...
Seriously appreciated how smooth the process of securing a unit was! Front desk was so helpful, and very clean & quiet location!
Seriously appreciate...
This is the best storage center I’ve been to and they provided the best customer service ever. Ms Tena checked me in a few years ago and she checked me out with a smile. I thank you so much for being so welcoming.
This is the best sto...
This place has the best customer service and was to help me figure out my next move. Was very professional and handled there selves very well. Chianne was amazing in helpin me figure out right size unit I needed!
This place has the b...
I absolutely love the staff there. Sarah is always very kind, helpful and professional.
I absolutely love th...
This place is great! Called up there and talked to Chianne about a couple of questions and she answered all of them!
This place is great!...
AWESOME experience! Staff on site were friendly and helpful with meeting the needs of my agency and our storage needs.
AWESOME experience! ...
Awesome
Awesome
Very attentive and helpful! Highly recommend Jessica and Lori!!
Very attentive and h...
Kerry is fantastic and the facility is so clean!
Kerry is fantastic a...
This facility is very clean and organized and I would recommend this facility to everyone!
This facility is ver...
This is my first time using a storage facility and these ladies made feel absolutely comfortable. Very friendly!!!
This is my first tim...
Alex was very nice and got me into a unit size that I needed. Very clean office and storage unit.
Alex was very nice a...
I’ve been a Cust for years. Great storage place!
I’ve been a Cust f...
Extremely friendly staff and clean facility. Appreciate the ease of renting a unit last minute!!!
Extremely friendly s...
Chris made the rental process quick and easy along with being professional and courteous. Definitely recommend!
Chris made the renta...
This is the cleanest storage facility I have ever been in. And everyone who works here is always smiling and happy. With all the security cameras I feel safe going in anytime day or night. Definitely worth the money!!
This is the cleanest...
The staff here is amazing! Everyone answers my questions the units are kept clean. I was nervous about using storage but the team here has made it a wonderful experience
The staff here is am...
Great service low price customer service highly recommend!
Great service low pr...
Wonderful! The manager Kimberly was great. She showed me the property and explained everything. She is an asset to the company. She did a great job!
Wonderful! The manag...
Sarah and Ja'el are amazing they where so nice and help me in the total process of renting my storage space thank you guys
Sarah and Ja'el are ...
AWESOME STAFF. JAEL WAS THE BEST
AWESOME STAFF. JAEL ...
Have been a client here for a couple years now and Jael and Sarah are always so nice and helpful whenever I need anything. I even left something outside of my unit once that was very important to me and they saved it for me without even knowing what they were or how important they were to me. This site is awesome!
Have been a client h...
Kerry and Chris are awesome! Great customer service and very helpful and friendly.
Kerry and Chris are ...
The property was very clean and the staff were amazing
The property was ver...
What a great experience the front desk lady was the best definitely recommend
What a great experie...
I went to look at a unit at this location and the property is so clean and the staff is amazing i would recommend them to anyone looking for storage
I went to look at a ...
I recently got a storage unit with this company and I love it. The service is awesome and it's nice and clean. I can access my unit any time I wish and they have a lot of helpful products and services. I would definitely recommend MyStorage.
I recently got a sto...
Sara
Sara
Kimberly is very courteous, knowledgeable and helpful.
Kimberly is very cou...
The facility was very clean and there was a welcoming atmosphere as soon as I walked in. The front desk lady was very helpful. She answered every question and concern. I wish every place had such a great environment
The facility was ver...
Best experience with a storage company so far. The staff exhibits exemplary service. The place is well kept, and clean. I'm More than confident about the security of my possessions and will definitely recommend to others.
Best experience with...
Called a lot of places, and this place was the first one with friendly office ladies who didn't seemed irritated with any of my questions. she was able to answer everything in one call. This will be my new storage center!
Called a lot of plac...
I called with some questions and spoke to Bonnie. She was so sweet and answered all my questions. Thank you!!!
I called with some q...
Nicest people. Extremely accommodating. New, clean facilities. Fair prices. Highly recommend!!!
Nicest people. Extre...
Stephanie, the manager, is such a sweet woman. She is very professional and always extends great customer service. She does everything there, including cleaning the units and property, and still manages to be pleasant.
Stephanie, the manag...
We have been customers of My Storage Centers for the past two years. The staff at the Chesapeake location on Kempsville Road are always nice and professional!
We have been custome...
I have the most fantastic experience today at my Storage Ford Boulevard in the Beechmont area. The staff that assisted me was incredibly informative. They took the time to go over the contract show me the facility show me the storage area. I was very pleased with the service that I received, and I wish more establishments Had professionals to represent them as well as the manager Stephanie and her assistant Sarah were today. Keep your heads up guys. You’re doing a fantastic job kudos Mr. Powell.
I have the most fant...
Love the fast and quick experience I had with both Stephanine and Sarah they were both very helpful and speedy service when I needed help with my storage unit.
Love the fast and qu...
I love this facility!!!! Outstanding customer service from my first call to moving out. I worked multiple times with Manager Stephanie. She went above expectations and experiences I’ve had elsewhere. Her customer service and attention to detail is amazing! I will go out of my way to utilize this storage facility. Thanks!
I love this facility...
Thank you Stephanie and Sarah for taking great care of me. Everything is clean, prices are good and the staff is very friendly. Win Win!!
Thank you Stephanie ...
Stephanie and Sarah are awesome !!
Stephanie and Sarah ...
Stephanie and Sarah were very helpful and the property is in great condition !
Stephanie and Sarah ...
Kelly was extremely helpful and friendly when I inquired about a unit.
Kelly was extremely ...
Sarah at the Hanover Lee Davis center, is extremely helpful in getting us going with our storage, offered multiple options. A refreshing change of pace to the lack of customer service elsewhere.
Sarah at the Hanover...
Jessica and Lori were super helpful and made this process so easy! Finally have a place to store all of the extra stuff laying around. Definitely recommend!!!
Jessica and Lori wer...
Went in to price a storage unit for my friend who is moving here from Michigan to store all of her balloon animal making business. Jessica and Lori were so helpful and friendly! The facility was bright and clean and I felt that her things would be safe in their facility.
Went in to price a s...
Jessica and Lori were super helpful and made my experience there as easy as possible. It was the cleanest facility I’ve ever seen to top it off.
Jessica and Lori wer...
Great location! Wonderful staff!
Great location! Wond...
Great facility, Kelly is very helpful and I feel good about storing my belongings in those units
Great facility, Kell...
Assistant Manager was quite helpful. It took forever to get al the paperwork done. Not her fault. Can't imagine why it took so long. Nice facility and Assistant Manager was super!
Assistant Manager wa...
Emily was very helpful and nice And the place/storage unit was nice and clean
Emily was very helpf...
Jael & Sarah were very helpful and informative about the units. They were very polite and happy to help in any way. I definitely recommend this location for your storage needs.
Jael & Sarah were ve...
Kelly is amazing!! She is so helpful and so kind. Great customer service!
Kelly is amazing!! S...
Stephanie & Sarah took great care of me! Friendly staff, great prices, clean area!
Stephanie & Sarah to...
Great experience working with Kelly! She was so nice and very helpful. 24 hour access is super convenient and the amount of lighting in the parking lot makes me feel much safer. Highly recommend for your storage needs!!
Great experience wor...
Kelly was great very helpful!!
Kelly was great very...
Had my storage for 6 months and had no issues! The gate allows only access if you have a code. I always felt my items and belongings were always safe there be weeks I wouldn’t stop in to check on my stuff. I didn’t deal with any pests or mold issues, property is nice and clean. All my items are in perfect shape after I cleaned out my unit. Thank you to Alex for contacting me when my unit wasn’t locked correctly during their rounds. Great customer service
Had my storage for 6...
MyStorage on Nansemond is a great place to store. The property is well kept and clean. I love that I have 24 hour access to my stuff. The new managers, Alex and Kelly always greet me with a smile. I highly recommend storing with them!
MyStorage on Nansemo...
Kelly is the BEST helper at Mystorage! She is very knowledgeable and helpful with all of the questions I asked. I will definitely be returning! Thank you, Kelly!!!
Kelly is the BEST he...
The friendly and knowledgeable staff answered all my questions and concerns. Clean and well maintained area put me at ease. Would definitely recommend!
The friendly and kno...
Alex & Kelly were very helpful, and the units are clean!
Alex & Kelly were ve...
Kelly was super helpful and friendly and was able to answer all my questions. I had a great experience.
Kelly was super help...
Kelly is awesome! This place is awesome. Thank you.
Kelly is awesome! Th...
Kelly is awesome!
Kelly is awesome!
Kelly is amazing!!! Very professional and quick to help!! I recommend her and MyStorage anyday!!!
Kelly is amazing!!! ...
This review is specifically for the My Storage Center on Warwick. There is a young lady that has been there for a few years now. Every time i come in to pay my bill or inquire about anything they know my name. The units are extremely clean, the staff is prompt with removing their lock of my unit (cuz yes i'm late on rent, sometimes). Its appreciated to be recognized as a human being in this day and time. 10/10 highly recommend. 0_o
This review is speci...
Wonderful customer services and fast set up process! We have loved the experience here. Better than any other storage facility I’ve used in the area. Highly recommend!!!
Wonderful customer s...
Super convenient, secure, and well maintained! The folks that run it are really nice and super helpful, will definitely be renting from them in the future!
Super convenient, se...
I have been to a lot of Storage Places and by far this is the cleanest and everyone is always so polite and offers me a bottle of water and makes me feel at home. The place is very well run. The bathrooms are cleaner than the ones I have at home. I would highly recommend this place to anyone.
I have been to a lot...
Fast and efficient service
Fast and efficient s...
Excellent Company Manager Kerry is a down-to-earth professional, fast service and is always available if you ever need anything.
Excellent Company Ma...
Five stars is absolutely what I have to say about MyStorage. This one of those places where the people that work here actually care abput what they do. They swept out my unit for me before I moved in and the front desk attendant, Kerry, is such a sweetheart. With their "first month free" promotion and their discount price of $99 a month for a 10x10 unit, this is a place nobody should pass up. Its worth it even at full price. I've never written a Google review before but my experience here as been so great that I felt others need to know about how great this establishment is.
Five stars is absolu...
Ja’el and Sarah at the front desk were very helpful and informative. Facility is always clean and well maintained
Ja’el and Sarah at...
Supper happy with the service great place great people!!!
Supper happy with th...
Excellent customer service! Sarah made us feel welcome!
Excellent customer s...
Chris is a Wonderful salesman! Great location, great price and great customer service.
Chris is a Wonderful...
We love having a unit here. The location is so convenient and Kerry is amazing. She is always willing to help solve a problem or concern. We are customers for life!
We love having a uni...
Great facility, clean and reasonably priced. Kerry and Chris are always available for questions and support. I highly support myStorage.
Great facility, clea...
Thank you Kelly at my Storage for getting us in a unit so quickly. Great service!
Thank you Kelly at m...
Kerry and Chris are extremely helpful. I feel that they will always do what is in their power to make a good experience for me.
Kerry and Chris are ...
Clean, efficient and reasonably priced. Look no further. mystorage meets all of our needs. The staff at mystorage Atlee is outstanding. Kerry and Chris are always willing to answer any question and they are ready to assist in every way. Thank you, mystorage. We are glad you are here at Atlee and glad you are expanding. We are spreading the word. Come and store here.
Clean, efficient and...
Five star experience! Chris was very helpful and professional throughout the entire process. I also got a chance to meet another wonderful person at Atlee my storage, Mrs Primeau! She was also very pleasant and helpful. Great team over there. See them for your storage needs big or small!
Five star experience...
Tina has been extremely professional in addressing my storage problems. I will use MyStorage Centers for future storage needs.
Tina has been extrem...
I enjoyed my experience here very much, it was very inviting and clean. Plus the staff had excellent customer service, they were very easy going which made them easy to talk to.
I enjoyed my experie...
MyStorage Centers @ London Bridge Rd. is a top notch operation with courteous and professional staff. I’ve been using their services since 2017. The premises are always immaculate. Shannon and Bonnie are always friendly and willing to assist. I highly recommend them.
MyStorage Centers @ ...
Fantastic customer service. I used their storage facility for over 3 years. I was out of town, they kept me updated on my unit and contacted me a few times when I missed my payment date. I would HIGHLY recommend them for anything big, small, short or long term.
Fantastic customer s...
Ms Shannon keeps a well kept clean facility and in a very professional environment!
Ms Shannon keeps a w...
This facility is clean and well kept. Ms. Shannon was able to walk me through the process with ease. She went into a lot of detail on how everything worked and how big or small the storage rooms are. She is very helpful and professional.
This facility is cle...
This facility is clean and has such a friendly environment part of that is because of Shannon she provides such a friendly, kind , clean environment and she is really helpful and has great customer service!
This facility is cle...
The two staff members on this location (Lory and Jessica) are amazing. Service is great, attitude is always very friendly. They didn't spare any efforts to accommodate my requests at any time. I had used several storages before for my business, this is the best ever. Thank you for all your support and help. I wish you all the best.
The two staff member...
My experience with this storage was great and the lady that work in the front desk where welcoming and friendly.
My experience with t...
Went in today to inquire about getting a small unit, had the pleasure of speaking with Kelly she was so pleasant to speak to and very informative on any questions I had. This will be my go to place for my storage needs.
Went in today to inq...
The staff here is great! Very helpful with all my questions. They are fairly priced and the grounds are clean and maintained well.
The staff here is gr...
Just rented a unit here and the experience has been great. Kimberly went above and beyond to make sure I had everything I needed. Reserving the unit was a breeze, customer service was excellent, and my temperature controlled space and the surrounding areas are clean and well kept. Couldn’t ask for more. Thank you!
Just rented a unit h...
Shannon and Bonnie were great! The cleanliness was amazing!
Shannon and Bonnie w...
Stephanie has a great personality, she was warm and friendly and helped me to make a decision on spot for my first ever rental.
Stephanie has a grea...
Both of the women I’ve seen working here are phenomenal when it comes to answering questions about their policies with my storage unit. I know I can get annoying asking so many questions but they are so kind and patient every time I ask them a question they’re always so helpful and answer with a smile I don’t even feel like I’m burdening them. I don’t think I’ll ever go to another storage place!
Both of the women I�...
Just visited My Storage Hanover. Awesome place place and even better personnel!! Sarah and Ja’el we’re able to answer every question and made an out of state move so much more welcoming! Call them first and pray ther have an opening!
Just visited My Stor...
Great service! Such a clean location, and the customer service is great. Bonnie is so helpful! Highly recommend!
Great service! Such ...
I've had 3 units here and the crew here is a huge help everytime I need it.
I've had 3 units her...
Clean storage facility, the ladies there work very hard to keep the place looking nice, Shannon and Bonnie are very helpful and polite, By far the best customer service I have received all year, will be recommending this storage unit to others. due to polite staff cleanliness and the decent prices.
Clean storage facili...
Absolutely best storage facility I have ever seen. Jessica and Lori were so friendly and amazingly helpful. They were very knowledgeable and helped with any questions I had. Great place Great ladies
Absolutely best stor...
We've been here over a year. It's very clean and secure would definitely recommend.
We've been here over...
My storage is a very clean place. The workers are very friendly and compassionate. Whatever questions you have they are very willing to answer and make you feel comfortable in talking with them. They always have a smile a in welcoming you into the building. I recommend My Storage as a place to store your belongings.
My storage is a very...
This is my favorite storage facility! You will not find another as clean and with better customer service. Every employee I have had an encounter with has always been so friendly and professional. A place of excellence second to none!!!
This is my favorite ...
Jessica and Lori are great. They take care of any issues and will guide you on getting your own storage unit at a great price..
Jessica and Lori are...
What an excellent location for a storage unit. The people that work there are even better. I have nothing but great things to say about my experience there. Well done!
What an excellent lo...
The receptionist gave me amazing service! Will tell my friends!
The receptionist gav...
The front desk is awesome!
The front desk is aw...
Front Desk is great! Amazing service, everybody seemed to be very friendly. Highly recommend
Front Desk is great!...
Front desk receptionist was friendly and professional. Property is well maintained. Definitely recommend this place for your storage needs!
Front desk reception...
This place is great hands down, helpful and friendly. Don’t waste time trying other places there’s no need and the front desk staff know how to treat customers! 100000000/10
This place is great ...
The reception service at the front is always friendly and helpful, the property is clean and well maintained and I can rest easy knowing my items in storage are safe and protected.
The reception servic...
This place is awesome. Its clean and the staff are very friendly and informative. 10 out of 10 would recommend.
This place is awesom...
Super freindly staff. They are very helpful and detail oriented! Chiannes amazing
Super freindly staff...
The team at this location is awesome. Tena and Chianne are great.
The team at this loc...
Staff always friendly and helpful. We are confident items were safe from mold and rodents being in a climate controlled unit. Would use again if needed.
Staff always friendl...
A great place to store your stuff. Ms. Shannon is always friendly and helpful. I've rented units here multiple times when needed just for her customer service. Highly recommend.
A great place to sto...
great place to store your things lovely staff clean and well organized facility..fair pricing
great place to store...
Very professional staff! Extremely friendly and knowledgeable! Very clean facility! Greatly satisfied with my experience here!
Very professional st...
Excellent service
Excellent service
Great customer service. Mystorage is my # 1 for storage.
Great customer servi...
Sarah and Jael did a great job helping me with storage unit.
Sarah and Jael did a...
Thank you too, Kimberly and Chianne for providing excellent service. I would recommend this facility to anyone seeking storage in the Suffolk area.
Thank you too, Kimbe...
Jael and Sarah are amazing employees always very helpful with anything you need help with
Jael and Sarah are a...
I am very pleased with the person that helped me. She was very helpful. I am very thankful to have meet her.
I am very pleased wi...
Emily provided the best customer service ever! She was helpful, knowledgeable, and even gave me a tour of the facility. It’s clear that she puts her clients first. Great job!
Emily provided the b...
Kimberly Is Awesome!! She Always Have A Smile On Her Face & Is A Big Help When I Need Assistance . Thank You So Much Kimberly For All Of Your Help & Kindness!
Kimberly Is Awesome!...
Just purchased a unit, process was really quick and easy. Thank you Kimberly you were a great help
Just purchased a uni...
I purchased a unit here, had it round a year or little more. Great staff, they are always friendly and helpful. I highly recommend to any customer. Kimberly Thomas Is awesome
I purchased a unit h...
Management is great, quick and easy check in/sign up, great pricing. Def will use again.
Management is great,...
I had a great first-time experience with the store manager Kimberly Thomas. She was helpful and explained everything thoroughly. Her customer service and professionalism has made me a customer on the spot. Also the facility was clean and secure.
I had a great first-...
Excellent on site customer service,Cleanliness, and a Secure location.
Excellent on site cu...
Excellent! Profession, caring and helpful staff..Kerry is the best..If I ever need another storage solution, I absolutely know who to call. I had this unit for 5 years.Nothing was ever disturbed..Highly recommend!
Excellent! Professio...
I am impressed, Bonnie did an amazing job to sign me in within minutes. What a difference in customer service and cleanliness compared to the storage place I was renting before in Viginia Beach! Happy to have shopped around again and highly recommended.
I am impressed, Bonn...
Easy to access and plenty of moving carts. Bathroom is only open when the office is, but otherwise clean and easy.
Easy to access and p...
I had the absolute best experience getting set up with a storage unit. The ladies really went over and beyond to make sure it was a positive experience! I definitely recommend this company.
I had the absolute b...
There will never be enough word to express my gratitude for Ms.Kim. She goes above and beyond to make sure I’m not just a number…but a valued customer. Even when I fall short, she never judges me and is always willing to provide guidance and resources to help me! Thank You so very much Ms. Kim!
There will never be ...
Front office lady was very friendly and made the process quick!
Front office lady wa...
Love the staff there!!
Love the staff there...
Friendly, helpful staff. Clean drive up storage.
Friendly, helpful st...
Jackie was great! She showed me all around the facility and got my unit set up with ease! the facility is very clean.
Jackie was great! Sh...
My experience was very good with mystorage. I like the GREAT DEAL they gave me for number 1(saving money during this time of high inflation is a must). Number 2 the staff was friendly and gave me all pertinent information I needed. Number 3 I have another storage unit that is a well known company. They wasn’t truthful with me and their staff apparently don’t like their job very much; You can tell by the way they talk to you. Plus they keep the door locked to keep you out so you don’t ask any more questions. They will say they are at lunch which is different everyday (it’s when you show up).
My experience was ve...
Excellent service
Excellent service
Clean, easily accessible, well-lit. My belongings are in really good hands.
Clean, easily access...
Shay help with getting us 2 units . Very sweet
Shay help with getti...
They have been really great to me great place to use and place is very clean
They have been reall...
Very lit on dark nights for security. I like this feature as I am usually only able to go over there after sundown
Very lit on dark nig...
Staff is friendly, has good atmosphere and clean facilities.
Staff is friendly, h...
Excellent and friendly staff
Excellent and friend...
Great place and friendly staff.
Great place and frie...
Nearly 3 yrs, I stored my belongings at this storage facility, it's clean, bright, with very helpful and friendly staff.
Nearly 3 yrs, I stor...
I was pleasantly surprised at the prices. I was expecting a lot more money due. The manager was incredibly generous and answered all my questions. Also the main one helping me that day was a woman named Ja’el. She took so much time for me. She answered all my questions as well. She took me to 3different units so I could visualize how to store the things I need to bring in. She was patient with me and even helped me lock my units. I highly recommend this location or even the company to anyone. They actually seem to care about people not just the money. That was a godsend with my situation. They both did a lot for me and I’m so grateful and thankful.
I was pleasantly sur...
Great customer service. Easy to set up an account
Great customer servi...
Outstanding customer service and the facility is awesome.
Outstanding customer...
I recently had to move some belongings into a storage unit and Bonnie was extremely helpful and knowledgeable throughout the process! I highly recommend this facility!
I recently had to mo...
I have been a customer for over 4years and the service is always spectacular! I just added a larger space to my existing account and they made the process extremely easy and fast. I will continue to sing praises to everyone that I know and always recommend this facility.
I have been a custom...
Kimberly is amazing. She walked me to the unit and went over absolutely everything about the property and rules. As someone who’s moves ALOT she provided my best experience yet!
Kimberly is amazing....
This MyStorage location off Nansemond Parkway near I-664 is in a great location, and the service I received was excellent. It is not climate-controlled, but if you don't need that the units are clean, the roll-up doors are new, the grounds are immaculate, and the location is gated and camera protected. The people who work there are friendly and helpful. You can tell is it run by people who care about doing things the right way. Highly recommended. The day I rented here, I had already looked at another one off Airline that was poorly maintained, dirty, and cost more too. Go here instead - you won't be disappointed.
This MyStorage locat...
If I could give this place 10 stars I would, customer service is amazing and friendly especially miss Kimberly she’s helped me both times I rented from this company, I definitely recommend for people to come rent from this facility
If I could give this...
The best storage area! The office staff has always been the very best and extremely accommodating! I have used this storage area twice for 2 different moves and I am always exceptionally pleased!
The best storage are...
Great Owner very clean. 24 hour a secure access.
Great Owner very cle...
Kerri was very professional and kind. The process went very smooth and quick. I would recommend everyone to use them.
Kerri was very profe...
The employees here are always more than accommodating to me.
The employees here a...
Excellent costumer service, clean units and easy access.
Excellent costumer s...
Stored my jetski there for almost a year and was still in good shape got it being outside, everything was still intact
Stored my jetski the...
The front desk ladies greeted me as soon as I came in. Allowed me to go view the unit before purchasing and were already starting on the process while I road back there. They explained everything such as bills and when maintenance comes. I highly recommend!!
The front desk ladie...
Very courteous and professional staff that assisted us in obtaining the space we needed in a timely manner. We didn't have to wait long in the process and everything was explained clearly and concisely.
Very courteous and p...
Kelly and Chianne were wonderful. They help me with my account and are a pleasant to work with. I would recommend this location and service anytime
Kelly and Chianne we...
Kimberly and Chianne were so very accommodating and friendly and super supportive.. I recommend this facility to anyone..
Kimberly and Chianne...
This storage company is great and easy to use. Shannon is Super sweet and very professional and she knows everyone personally. Great place!
This storage company...
I’ve been doing business with this location on Warwick BLVD in Newport News for about 7 years. The office personnel are always polite, professional and courteous.
I’ve been doing bu...
Excellent service, awesome prices and super clean!
Excellent service, ...
Jessica and Lori are both very knowledgeable, and efficient. Take care of all my storage needs.
Jessica and Lori are...
Jessica was awesome. She was very knowledgeable and friendly
Jessica was awesome....
Professional and prompt service...very clean storage facilities...EXTREMELY high quality customer service!
Professional and pro...
I just signed up for a unit on 6/20/2023. Jessica was extremely nice and provided answers to every question i had. The facility is very close to my house. The convenience of including required insurance premium with the monthly rental payment cannot be understated! I look forward to being a customer for the foreseeable future!!
I just signed up for...
Awesome customer service
Awesome customer ser...
Both ladies were amazing and the office and storage units smell amazing!
Both ladies were ama...
Free water, Great Customer service, and great conversations!! Recommend Kimberly a lot!! BY THE WAY, The gum is great
Free water, Great Cu...
Great customer service!!! I will definately recommend to others.
Great customer servi...
Jennifer Is awesome thanks for all the help
Jennifer Is awesome ...
Excellent communication, friendly staff, clean facility. Very easy!
Excellent communicat...
Great communication!
Great communication!
Very nice facility. Kerry was very nice and helpful thru our time there.!
Very nice facility. ...
No hassle storage. I rented a storage unit two years while working overseas. It was an affordable hassle free option to store everything I needed. We laid down a blue tarp to keep out moisture and sealed everything we could in vacuum storage bags. I was amazed that not one thing had mild or mildew on it after two years. The staff was friendly and professional. Great service.
No hassle storage. I...
Very pleased with the staff and facility!!
Very pleased with th...
Great customer service
Great customer servi...
Spoke with Jennifer she is hands down unbelievable Excellent customer service this young lady needs a raise!
Spoke with Jennifer ...
Great
Great
The manager was very professional and super helpful. Unfortunately when I first inquired about storage for my trailer no spots were available. But they contacted me immediately when the spot became available. Fare pricing and facility was looking good in the process of being overhauled. Would highly recommend!
The manager was very...
Very good
Very good
Quick & relatively easy sign-up
Quick & relatively e...
Great customer service and very professional and thorough Rental experience
Great customer servi...
Kerry at My Storage is the best! She provides great customer service and help me enjoy keeping my boat at this facility for over four years!
Kerry at My Storage ...
Kerry was so pleasant and sweet to work with when setting up my storage unit. She made the whole process simple and quick. She even offered to talk to my movers to explain how to pull their truck in. I’d go back just to visit with her
Kerry was so pleasan...
My storage rental went up $35/month!
My storage rental we...
Always had a great experience anytime! Process in and out super quick When relocating or just temporarily during spring cleaning or decluttering.
Always had a great e...
Fantastic service! Very clean.
Fantastic service! V...
Kerry at the Atlee location has been so wonderful!! She is always friendly and helpful with whatever we need! Absolutely love having our storage at this location!!!
Kerry at the Atlee l...
I would like to thank Kimberly and Chianne for all of their hard work for helping get the storage unit I requested. Both were very consistent with their work and providing me with all the information I needed. I highly recommend this location for storage if needed. Thank you to this awesome staff as I have my items here until it's time for me to move in May 2023.
I would like to than...
EVERYTHING WAS EXCELLENT!
EVERYTHING WAS EXCEL...
Experience was calm, Ms. Kimberly led me through with no hiccups or issues and got me in an out, would recommend
Experience was calm,...
Staff especially Kimberly are great. Helps whenever I need it. Georgann Hills.
Staff especially Kim...
Since the first day I got my storage unit I have been highly satisfied. Every time I come to visit my unit the halls are super clean and the staff is always polite, respectful, helpful, and friendly. Especially Chris Allard, who has been outstanding! Even the bathrooms are always clean. I definitely would not want my property stored anywhere else but here!
Since the first day ...
Easy process. Location Manager, Jessica, was more than helpful. She was friendly, knowledgeable, and saw that my process was without glitches. We are moving from Georgia, looking forward to doing business with you.
Easy process. Locati...
My experience at the Kempsville location has been very pleasant. The staff is very helpful and professional. The facility is always clean and very well maintained.
My experience at the...
Great service. Explained each detail very well!! Would highly recommend.
Great service. Expla...
Chris and the staff here are absolutely amazing! The customer service is great and very friendly. I’ve never had a storage unit before, but this staff made the process so easy. The call I received after my inquiry was very warm and inviting, which is what made me come in. I HIGHLY recommend this location!!
Chris and the staff ...
Used this storage while waiting to move into my new place. Absolutely loved it and the staff where all amazing.
Used this storage wh...
Great place to store. Nice staff
Great place to store...
My friend's car, which I purchased, had been stored there for 6 years. Inoperable, with deflated tires and having never personally inspected, Bonnie...
My friend's car, whi...
Great deals !
Great deals !
So glad I found this place! The staff was very helpful and friendly over the phone , I went in and Shannon was an encyclopedia of knowledge
So glad I found this...
Alex was very friendly super helpful. First time ever having to rent a unit. Awesome experience.
Alex was very friend...
My father has a storage unit here and we love going here the staff Ms. Shannon and Ms. Bonnie they are sooooooooooo respectful, well mannered, kind , friendly, helpful and funny. It is a clean establishment I can tell they take pride in where they work and that's not all that common any more! I will never use another storage facility.
My father has a stor...
Very nice place to store your storage. Easy access, 24 hour gate code. They also have a new set of units going up , climate controlled boat and rv area. Great prices. Very polite and caring staff.
Very nice place to s...
Great service. Very pleasant experience and good prices. I would rent again
Great service. Very...
Awesome customer support. Lori and the manager are awesome
Awesome customer sup...
Emily was so wonderful! She was super polite, and very helpful. Great experience!
Emily was so wonderf...
Jennifer was very polite a professional great customer service over here
Jennifer was very po...
Great units and the new management seems to be improving the business.. Jenn is super helpful whenever I need assistance
Great units and the ...
I spoke with Jennifer on the phone who was very polite and straight forward. I stated to her I had a bad experience with a prior company and she put all my worries at ease immediately. Nothing but the best service!
I spoke with Jennife...
I spoke with Jennifer over the phone she answered all my questions I had . Very polite and excellent customer service
I spoke with Jennife...
Staff is exceptionally helpful, facility is immaculate. Highly recommend!
Staff is exceptional...
As we all know. Moving can be very exhausting and overwhelming. I would just like to thank Tena and the other staff for making my experience outstanding!! I was greeted as soon as I walked through the door. Tena took her time in going over availability with me, sizes of units, etc. I appreciate the positive and exceptional service that was provided to me!
As we all know. Movi...
Kerry is AMAZING! Facility is run professionally for businesses and personal use! I highly recommend!!
Kerry is AMAZING! Fa...
Chianne is absolutely amazing! The staff is always friendly and inviting. The facility is clean.
Chianne is absolutel...
The Suffolk location has been such a pleasure to do business with. Everyone is super helpful and really go above and beyond to take care of their clients. I couldn’t have asked for a better customer service experience!
The Suffolk location...
Stephanie is AMAZING!!! It had been a rough week for me, but Stephanie was so comforting! Reassuring!!! Kind!!! Compassionate!!! And even saved me money on my storage. The storage area is very clean, which again Stephanie maintains well, the units are fresh and clean. It’s comforting to know that there’s still some good and kind people out here. Thank you MyStorage and Stephanie you ROCK!!!
Stephanie is AMAZING...
Stephanie was really helpful, helping me with options before I commit and answering all my questions. Thank you so much for your amazing customer service! Clean and organize place.
Stephanie was really...
Chianne & Kimberly were the best. Their customer service skills are excellent! I recommend MyStorage to the public.
Chianne & Kimberly w...
Ever since i’ve been here everyone has always been friendly and nice.
Ever since i’ve be...
Rented a unit last week. Stephanie gave outstanding customer service.
Rented a unit last w...
Sarah was absolutely AWESOME!!! Answered all my questions and showed me the size difference with a 1st floor and 2nd floor unit. Could not have asked for anything better. Had several quotes from other places but the customer service could NOT be matched. Thank you again Sarah!!! You were great!!!
Sarah was absolutely...
Jessica and Lori are absolutely amazing . In a time in need they were able to help us get a unit and everything figured out within 20 minutes. They are so sweet and I am so happy we chose this place !
Jessica and Lori are...
I have been a customer of My Storage, Warwick Blvd, Newport News, VA for many years. I had two 10x10 storage units from September 2018 - March 2021. The price was affordable, the facility is well-maintained, clean, and taken care of by its community office personnel, and customer service is helpful, polite, professional, and outstanding. I needed to store some personal items as a result of a recent March 2023 move and decided to visit My Storage Centers, Newport News again. I was grateful to meet Alex who made me feel like a valued (former) customer and based on her knowledgeable interaction with me was the reason I decided to use the service again. Stephanie is also knowledgeable, and proficient in areas of customer service, and billing, and too very helpful. It makes me happy when I am treated well and valued as a customer. I have had several interactions with Stephanie and she is a terrific and business-savvy person. Thank you My Storage Centers, thank you.
I have been a custom...
Great Service Very professional Great Family atmosphere..
Great Service Very p...
Kerry and her staff do a fantastic job with Customer Service and Facility Maintenance!
Kerry and her staff ...
Jessica and Lori provided excellent customer service on each occasion. I highly recommend their location!
Jessica and Lori pro...
Jessica and Lori are AWESOME. They have excellent customer service skills. I love them.
Jessica and Lori are...
Easy access, very reasonably priced. Kerry has been friendly and easy to work with!!
Easy access, very re...
Great service!!
Great service!!
My move in process was seamless and the office team is amazing.
My move in process w...
The manager and staff are extremely helpful, this unit is IMPECCABLY ORGANIZED AND CLEAN . Safe is how I feel upon entering even after the office is closed.
The manager and staf...
Easy to communicate, friendly staff
Easy to communicate,...
Kim was an Amazon person to deal with she gave me good customer service and I definitely recommend this location to any one !!!! The property was well kept up !!
Kim was an Amazon pe...
I have enjoyed my stay at atlee storage - Kerry is awesome to work with - if I ever need storage again I will definitely go there & highly recommend if you need a storage unit to go there Margi
I have enjoyed my st...
MyStorage is amazing! Chris is an awesome store manager because he truly cares for his customer base and is always trying to improve his property. You won’t be sorry working with Chris and MyStorage!
MyStorage is amazing...
Lori and Jessica in the office are amazing. Ive had three units and a parking spot. I will not go anywhere else. Thank you for great service ladies!
Lori and Jessica in ...
Great service and staff....very clean and safe environment.
Great service and st...
I had a unit outside, no climate control unit, but it was still amazing! The carts to help move in are great and Chris Allard even went so far as to find me an allen wrench to take apart a piece of furniture that would not have otherwise fit. Great experience, would and have recommended to friends and family!
I had a unit outside...
Jennifer is so helpful and always in a good mood….it’s a pleasure to see her every time I go to my storage unit….Arnell Pugh
Jennifer is so helpf...
I spoke with Jennifer over the phone very polite, patient and professional also very knowledgeable. I didn’t end up needing a unit (personal reasons) but I definitely recommend this place, great customer service.
I spoke with Jennife...
Quick and Easy the staff was very friendly and helpful. Would recommend to anyone In the area
Quick and Easy the s...
Terry was absolutely a life saver with my move to the area. She made the move so smooth for me. Her customer service skills goes way above the normal customer service standards. If I should ever need to utilize a facility, this is where I would go.
Terry was absolutely...
Clean. Office clerk is great. Was recommended & would definitely recommend.
Clean. Office clerk ...
Jessica is great! She was quick to call us when a new parking space we wanted opened up.
Jessica is great! Sh...
Kerry is simply the best with people and treats them like family!
Kerry is simply the ...
I’ve had the pleasure of working with Kerry ( the manager) for many years at this location and she has just been absolutely amazing, helping me through many situations thoughtfully and carefully providing great service! You couldn’t ask for a better storage facility to be associated with.
I’ve had the pleas...
Atlee MyStorage is a professionally managed operation that offers friendly service, and a very secure facility to keep your belongings. The location is easy to access, safe and the whole 9. The manager at Atlee MyStorage, Kerry, is fantastic and will help you out with anything at anytime.
Atlee MyStorage is a...
The folks at this location are absolutely outstanding! We're always needing storage and parking. We work a lot with Kerry. She takes time to listen and goes out of her way to accommodate those last minute requests. As well, they keep a stocked fridge full of water that's always handy! #SecondToNone
The folks at this lo...
Shannon along with the rest of the staff are always awesome to deal with thank you!
Shannon along with t...
Emily was so helpful and courteous. She understood my needs and kept me informed of any changes that may support me. I would 100% recommend My Storage Centers to anyone.
Emily was so helpful...
Very friendly staff
Very friendly staff
The manager was absolutely amazing! I would recommend this location to anyone.
The manager was abso...
Bonnie gave excellent customer service. Would highly recommend . If your in the area and need storage Go see Bonnie !!
Bonnie gave excellen...
Kimberly & Chianne are so Awesome!! They're very helpful & always answer any questions that I have.
Kimberly & Chianne a...
A phenomenal option if you’re looking for a storage facility! The faculty’s professionalism and attention to our concerns helped up decide which size unit we need and why climate control would be beneficial. I know me and my fiancé are very happy with our decision to go with MyStorage and the office staff at London Bridge in particular makes us very glad that we went with this location. 10/10 if you’re looking for self storage!!
A phenomenal option ...
Shannon is a great representative for the company. She is very attentive and professional. We’ve rented several units at the London Bridge location and it’s been nothing but a good experience. Shannon goes above and beyond to make you feel like a valued customer. I’ve tried other places and nothing compares to the clean compound and smiling faces.
Shannon is a great r...
London Bridge facility has the most amazing staff I have been a customer for several years would highly recommend ❤️❤️
London Bridge facili...
Kimberly and Chianne are excellent
Kimberly and Chianne...
Love keeping my items here in storage wish I was able to access my things later sometimes..
Love keeping my item...
Kimberly has Great customer service
Kimberly has Great c...
I inquired about a storage unit and the response was quick. I stopped by after work to check the place out. The facility is very clean, well lit, and appears to be well taken care of. Jennifer showed me around and we started the rental process. Jennifer was wonderful to work with. I am looking forward to storing my belongings here, as I trust the will be safe and without fear of them being ruined by environmental conditions as if they were stored in a non-climate controlled environment.
I inquired about a s...
Everyone was so helpful from me picking out my unit and helping me with a truck to get my things to storage
Everyone was so help...
OUTSTANDING customer service and great rates! I WILL ALWAYS choose them for ALL my storage needs. Would give 10 stars if I could!!!!!
OUTSTANDING customer...
Kimberly and Chianne are great and friendly people I have met and the facility is clean and temperature inside the storage are just right. They did an amazing job and having a storage with them was one of the best choices I made.
Kimberly and Chianne...
Stephanie is very knowledgeable, professional and personable. Made me extremely comfortable and helped me make the best decision for my first storage experience. Thank you
Stephanie is very kn...
I'd like to thank yall for 3 years of great service. I highly recommend this facility for your storage needs. They have always maintained a clean and safe facility. And Kimberly the manager goes above and beyond to take care of your needs.
I'd like to thank ya...
Clean. Office clerk is great. Was recommended & would definitely recommend.
Clean. Office clerk ...
This is the best place on earth to storage your most valuable possessions. My ladies Chianne, and Kimberly have provided me with the best customer service ever. Thanks ladies!! Keep up the great job!! You rock!!
This is the best pla...
Jennifer is wonderful, polite and respectful, pleasant to do business with! Facility is very well maintained
Jennifer is wonderfu...
I highly recommend My Storage on Lee Davis Road. From the moment I went into the office back in March of 2022 till current I have had the best experiences with the staff. Chris and Sirroya are just amazing and go above and beyond to give excellent customer service to each person who comes through the door. They are very professional and outgoing and have great personalities. More importantly they have complete knowledge of what size unit you would need for your personal belongings. Having multiple units here that says a lot in my opinion. The fact the ground are secure and always kept so clean is amazing.
I highly recommend M...
The ladies at My Storage were courteous, super knowledgeable, broke everything down to me in terms I could understand. I really appreciate the great customer service I received from Stephanie and Alex! Keep up the excellent customer service!
The ladies at My Sto...
We have had nothing but positive experiences with Jennifer. She has been both helpful and patient. She is an awesome ambassador for your company!
We have had nothing ...
This is an outstanding storage unit facility! I rented a climate controlled unit for quite a while. interior areas are kept clean a well as the outside areas. The staff is professional, kind, understanding and takes the time to listen to you.. I would recommend this storage facility anytime.
This is an outstandi...
Jennifer was extremely helpful and very professional. I could not have asked for a better experience. It was the first time I have rented a storage unit. Jennifer walked me through everything and made me feel comfortable from the moment I first called to walking in the door. Thank-you!
Jennifer was extreme...
Outstanding staff met all of my expectations. Very clean facility. Would recommend to anyone!
Outstanding staff me...
Siroya was very professional. She greeted me when I walked in the door with a huge warm smile.The process for a new rental was easy and she gave me multiple options. After she walked me to my new unit and was very personable the entire time. Siroya is definitely someone I’d want on my team if I was self employed.
Siroya was very prof...
Bonnie was so helpful and made getting the unit super easy.
Bonnie was so helpfu...
Excellent customer service!
Excellent customer s...
I came to your facility in need of space for a move and I was greeted and helped by a very professional and knowledgeable Manager. She took care of my every need and made my day a lot better. I checked out the units and they were very clean and security was top notch to where I will not have to worry about theft. The units were very reasonable to my surprise, I'm very Happy I came here , Happy 2023 started off Great! Thank You!
I came to your facil...
Excellent service. I appreciate it greatly. Kim was very accommodating and interpersonal. Thank you
Excellent service. I...
We chose an inside unit and it is so clean and nice, there are carts available for you to use to help transport your belongings. The staff is super friendly.
We chose an inside u...
Excellent customer service!
Excellent customer s...
I received the most courteous customer service. They're very knowledgeable, attentive and willing to suggest options that will benefit your storage needs. The facility is well kept with very clean units and the space provided was the perfect fit (no pun intended)
I received the most ...
Excellent customer service that is very personable making the partnership with my business a great fit.
Excellent customer s...
Ladies in the office are very nice and attentive; property is clean Maria and Jennifer do a great job!
Ladies in the office...
Met Kim on a desperate day and one week later when reality kicked in, she was able to accommodate me. Great customer service. I look forward to working with her and the facility !
Met Kim on a despera...
The people there were great.
The people there wer...
I don't think I have ever met nicer people! The staff is amazing. They listened to and met my needs. The facility is very clean and well maintained. I feel my belongings will be very safe here.
I don't think I have...
I noticed that the place stays clean.There's no Riff Raff running in and out that i can see
I noticed that the p...
The ladies up front are great! They are professional and work great together. My camper spot is paved and clean. Very secure.
The ladies up front ...
Great customer service. Property Manager, A., was helpful and patient. Thank you
Great customer servi...
I'm grateful
I'm grateful
Clean, tidy, secure and well lit. Love it
Clean, tidy, secure ...
Facility is clean, transparent pricing, and it’s in a convenient location. Jessica and Lori are both great and exemplary of service advocates!
Facility is clean, t...
Mr. Allard was super friendly and helpful. Very impressed with the facility.
Mr. Allard was super...
Beautiful storage units.
Beautiful storage un...
Like it alot but feel nerves going alone. People are great with helping you.
Like it alot but fee...
Lavonya gave the best customer service. The unit is tall and clean. The prices are great compared to other storage units with the same size in the area.
Lavonya gave the bes...
Lavania should get a raise! Best customer service I've ever had!
Lavania should get a...
Superb service. Chris was very friendly, kind, professional & extremely helpful. The lady that I spoke with on the phone was excellent and thorough as well.
Superb service. Chri...
Friendly, competent staff. Unlike some others, no kiosk -- actual people to speak to. Excellent, personalized service throughout the signup process. Could not be more pleased.
Friendly, competent ...
The most exceptional service I have ever received from a wonderful human being.
The most exceptional...
when the imposter is sus
when the imposter is...
Shannon and Stephanie are great. Highly recommend this storage.⭐️⭐️⭐️⭐️⭐️
Shannon and Stephani...
When I looked for a storage facility, the two most important issues for me were cleanliness and safety. MyStorage has met and exceeded my expectations! The office staff is so friendly. Jennifer greeted me with a smile and couldn’t have been more helpful or informative. She listened to my concerns and was able to find the perfect unit for me. I highly recommend this facility!
When I looked for a ...
Staff was super friendly and helpful. They really should get raises!
Staff was super frie...
Went to pay a bill.
Went to pay a bill.
Kimberly was courteous, professional & knowledgeable on all questions. The facility was clean & welcoming. I have been very satisfied. Thank you.
Kimberly was courteo...
I would like to thank Kimberly at My Storage for all her hard work helping my mother with her unit. She was extremely helpful and went above and beyond. My mom was so frustrated everywhere else but Kimberly kept her calm and made her feel comfortable and made it so much easier for myom to rent. Thank you again Kimberly!!!
I would like to than...
I had a really excellent experience with MyStorage. Lavonya was super helpful and went above and beyond. The facility was very new and clean. Also the price point for my 5x5 unit was the best that I'd seen. 10/10
I had a really excel...
The place is well maintained and very accessible from the highway. The young lady behind the counter was awesome. I had a boatload of questions and she answered each one without getting irritated. She was helpful and courteous and never lost her smile
The place is well ma...
Stephanie has great customer service skills. The units are very clean and spacious. Great location also.
Stephanie has great ...
Very professional staff. The facility is very clean and secure
Very professional st...
MyStowage Center on 711 ward rd. Chesapeake, VA is where to go if you need to stow your belongings. Kind, friendly staff is always willing to go head, shoulders and beyond to meet yours needs. The Center is clean and up kept on a daily basis and it shows. Keep up the outstanding customer service and cheers to Jessica and her staff!
MyStowage Center on ...
Nice, new, clean, and well maintained storage facility with many options for your storage needs. Employees are all nice and easy to deal with, and very customer oriented.
Nice, new, clean, an...
I rented another space at Grassfield and Jessica was super efficient. I was asked all the right questions and was told exactly what I needed to do. The signup documents were sent to me while we we still talking on the phone. The whole process was short, sweet, and complete. I rent a lot of storage around the country and none of them are ever close to being as knowledgeable and efficient. I appreciate that. Thanks.
I rented another spa...
I just rented another storage unit after vacating a unit about 1 year or 2 ago and I have to say that Jennifer is a doll. She works to accommodate the customer and to make sure everything is acceptable. The process is streamlined and she is very thorough in explaining everything. This storage location is my go to for sure and I highly recommend it to everyone who is looking for a clean, safe environment and warm, welcoming staff, especially Jennifer to meet your storage needs. A great place!
I just rented anothe...
Very clean, new facility. The parking is good and you can usually pull right up to the covered entrance. It's climate controlled and brightly lit and there are many carts to move your things in or out. The few times we came across the people who work there, they were very friendly and helpful. We rent a rather large space and yes it is expensive....just like everything else these days!
Very clean, new faci...
Jessica Grace (manager) was a great pleasure to work with. Prices for RV storage are half the price I was getting quotes on. It was a no brainer to choose mystorage. I can now breathe easy knowing my RV is in a clean & safe (secured) facility. Wishing you all a great experience also!
Jessica Grace (manag...
The lady that works there was very helpful and very nice
The lady that works ...
My experience with Kimberly was top notch from beginning to end. She was very responsive and knowledgeable and her customer service was a breath of fresh air. She helped to make our move,a lot less stressful.
My experience with K...
THE BEST!! Customer service was 100%! The units are clean & accommodates my “stuff” Climate controlled & pest free!! I’m so glad I’m storing with My Storage
THE BEST!! Customer ...
Chris Allard aka Richard thank you so much for all your help and recommendations, from the moment I walked in the door ...I thought I'd have to jump through hoops BUT NO you greeted me with a smile how may I help you and then explained every step to make sure I was understanding it all, then took me to the unit to make sure it was the size I needed. A big THANK YOU
Chris Allard aka Ric...
Excellent customer service! Kimberly was knowledgeable and very efficient. The complex is newer and very clean.
Excellent customer s...
Kimberly is the best, although they didn't have units available, she worked so hard to help me find a storage and one at a good deal! Amazing, friendly, and helpful, thank you soooo much!
Kimberly is the best...
Super easy to reserve a unit, staff was fabulous, if I could give more than 5 stars I would.
Super easy to reserv...
Lori was very helpful and professional and answered all of my questions
Lori was very helpfu...
Kerri was an angel helping me get signed up. She was so helpful and made sure I was comfortable with the contract, facility, and showed me multiple routes to my unit. My only qualm is that setup has to be basically redone in the office if you sign up online, a little redundant but I assume that’s corporate and not location specific.
Kerri was an angel h...
We have a large unit in the conditioned space. 2nd floor but easy to get to. The app is very nice too.
We have a large unit...
Great staff very friendly, helpful and knowledgeable. Storage units were clean and Well secured. Easily accessible to get to my unit, and they offered a free truck use for a day!!
Great staff very fri...
Both the staff & the facility at the new My Storage in MECHANICSVILLE were fantastic! Chris was very helpful in acquiring my unit and Kerri answered all my questions with kindness. The facility is super clean and easy to navigate entrance and move-in. Highly recommend!
Both the staff & the...
Brand new facility, very clean and eco friendly. Lights in stairwells turn on/off on their own. Elevators to get to upper level units are large enough for two carts. Secure gate to majority of property.
Brand new facility, ...
Great people and great location!!! Facility is kept EXTREMELY clean. Truly climate controlled and dust-free. If your stuff is actually important to you --- THIS is the place to come. Ask for Jennifer!!!
Great people and gre...
Clean with friendly staff and competitive prices
Clean with friendly ...
Excellent storage facility, well taken care of. Easy access.
Excellent storage fa...
I am impressed with the cleanliness of this facility, and the customer service is unmatched.
I am impressed with ...
Easy to work with and the storage units were spotless. We started with two and now have three. We're very happy with our choice of storage provider.
Easy to work with an...
Jennifer was very friendly and informative. Great self storage facility!
Jennifer was very fr...
Maria was so helpful, friendly and kind. Thank you for all you help.
Maria was so helpful...
The best around, 24 hour access and temp control is excellent along with the very nice staff and uts so clean.
The best around, 24 ...
Kerry was very patient when it came to explaining everything about renting a storage unit, She was very pleasant and answered all of our questions, Walked us to our unit and again explaining the App to open the gate and sliding doors. Customer Service at it's Best. Thank you Kerry. Joe & Margie.
Kerry was very patie...
New place, clean and bright. Staff is very friendly and helpful.
New place, clean and...
Great customer service Kimberly is awesome gives you every detail on your unit and all she’s the best hands down!!!!!!!
Great customer servi...
The employees here were super nice! Already had which unit we were going to look at once on property. Feel very secure and safe!
The employees here w...
Ashley, was amazing, she knows the ins and outs of her job she was very very helpful, she’s very patient and explained to me everything that was needed to know, I would highly recommend this business to anyone if ever needed, thanks Ashley!!!
Ashley, was amazing,...
This storage facility is wonderful! I believe that my items will be very safe here, and the staff are wonderful!
This storage facilit...
London Bridge Storage is by far the best storage area in the business. Awesomeness is the best word I can think of to describe the staff at London Bridge. Particularly, Lori , who is phenomenal at what she does. Her service is always top shelf and takes “Attention to detail” to the next level. Thank you Lori, and again you are phenomenal. You put my mind at ease. Keep up the great work!
London Bridge Storag...
People very nice and helpful. Clean building great price for a storage unit especially in a climate control building. I highly recommend
People very nice and...
Very friendly and professional staff. Units are clean and the facility is well maintained. Prices are a little high compared to other storage facilities but the customer service and security you receive definitely make up for it.
Very friendly and pr...
Super friendly staff took excellent care of me and got me into the perfect storage room--super quick!
Super friendly staff...
I had a beautiful experience yesterday 10/08/21 went to rent a storage and My storage didn't have any that I could use so Ms. Kimberly was very very helpful to me, polite kind nice and had great patience with me even though she didn't have a size I needed she took the time to help me step by step to find a storage unit somewhere else and we succeeded Thank You again Ms. Kimberly Thomas (multi-task) I really do appreciate you and your generous help, yesterday showed me there are still good people in this world Bless you Kimberly Thomas
I had a beautiful ex...
If your moving from out of state to the Chesapeake Virginia area “My Storage” is the facility for you! I worked with Jessica, and her professionalism was a 10 out of 10. She’s gives fact not fiction. She’s follows up with emails and phone calls. My Storage has an electronic lease, this way you know that you have a storage for your belongings when you get into town, unlike the other 4 facilities I called “first come first serve doesn’t work for me. My Storage works, give them a call!!
If your moving from ...
I have a storage here good facility
I have a storage her...
Staff Was very friendly and helpful and accommodating our needs and a very short time. Access to the Facility is more than adequate and easy to get to.
Staff Was very frien...
Beautiful. clean and well organized facility. The staff (Ashley and Lavoya) are amazing to work with. They took all the time needed to show different units, explained the ins and outs, and answered all of my many questions. I could not ask for a better experience.
Beautiful. clean and...
Brand spanking new, with so many types and sizes from which to choose. The employee that assisted me in sign up and orientation was wonderful. Location is fabulous as well as not being an eye sore for the community.
Brand spanking new, ...
Excellent customer service - thank you!
Excellent customer s...
Lori the assistant manager was an amazing help with such short notice, I found a storage unit online and reserved it. Within a hour Lori had called me asking when to expect me. Upon arriving I was offered ice cold water and we got right into the process. Luckily for me the moving truck was available and way more affordable than any other option out there. Lori was polite, professional and courteous and made a very stressful last minute move everything into storage much smoother. Thank you for everything!
Lori the assistant m...
2nd time we used this facility . Quick and easy . The storage area is very clean. I would use them again if I ever have the need to again . I would also recommend them to other people as a clean and safe facility . Jenny was very helpful and efficient . Thanks Ms Jenny ………….
2nd time we used thi...
Rental was easy and Ashley was friendly and helpful. The facility is very clean and in good condition.
Rental was easy and ...
Kimberly provided great customer service. Thank you!
Kimberly provided gr...
Great customer service, fast efficient, and detailed, customer service representative was helpful, polite, and courteous....
Great customer servi...
I’m very pleased with the service I received from Kimberly and Maria. I had reserved a unit online and when I got to the facility the unit was no longer available but Kimberly went above and beyond to find a unit for me while Maria got everything set up for my move in date and usage of the truck. The facility is in a great location and well kept. These ladies are amazing!!!
I’m very pleased w...
The lady in the office was very nice and I like the security and cleanses of the place
The lady in the offi...
Both ladies working there were very professional and nice.
Both ladies working ...
Spotless clean and brand new heat/cool system. Good prices also.
Spotless clean and b...
Quick and easy. Great service and a very nice facility!
Quick and easy. Gre...
I had a great experience signing up with MyStorage. Facilities were clean and service was excellent.
I had a great experi...
The office staff at Cosner My storage is so pleasant and nice to work with. Went over everything with us. The company is blessed with people like that representing the company. Lavoya Payne and Ashley Adorno were the two we dealt with. Great experience with them.Dale Ballew/Alice Farmer
The office staff at ...
They were absolutely amazing! Especially Jess. She helped me with my big U-Haul and car towed behind it to find a place where I could park. Unload my things and get to my storage unit very easily. Amazing customer service. And great patients. Definitely store your things here. I live in Virginia Beach, but I prefer to store my things here with them. Especially because it was cheaper than the actual city of Virginia Beach.
They were absolutely...
Great customer service, clean well maintained storage center.
Great customer servi...
FRIENDLY STAFF!! I stored with them on and off and I am back storing again..
FRIENDLY STAFF!! I s...
I went in to sign papers for my storage unit and the ladies they have working there were absolutely amazing!
I went in to sign pa...
The customer service was excellent. I was in need of a rental unit, she told me she would give me a definite answer the next day for sure by 9:30 and she did. Its so nice to see people stay true to their commitment especially when it was during a busy holiday weekend.
The customer service...
Experience was very positive. I’m storing the contents of my home there until I get to my final destination. The gentleman in the office made sure my move in was successful. Appreciate his professionalism. The property is extremely clean and a great value. Thank you.
Experience was very ...
This is my first time renting an indoor storage unit. I inquired about the indoor storage unit over the phone from out-of-state two months ago and got the contract. Yesterday, I finally met Jennifer in person who has been helping me with everything. She is everything that you would expect from the customer service professionals, courteous, trustworthy, responsive, and efficient. Thank you Jennifer for everything and I definitely recommend My storage company!
This is my first tim...
The manager is the nicest lady! Knowledgeable, helpful, friendly. I’m moving all my storage from another company to this location I was so impressed with the whole easy process.
The manager is the n...
The process in renting a storage space went very well and without any issues. Lavonya was most helpful.
The process in renti...
Amazing and friendly staff. Very helpful and easy to relate to. Ashley was amazing, helpful, and answered all my questions. I will recommend to everyone I know. :) Thank you!
Amazing and friendly...
Awesome storage experience! The staff are very personable and willing to accommodate your needs. If I am ever back in the Chesapeake area, I will definitely store my belongings there!
Awesome storage expe...
Very pleasant Staff. I was in and out in no time. Very pleased with service and unit. Highly recommend
Very pleasant Staff....
A real pleasure to walk in to a clean, well kept, reasonably priced, and well organized storage facility. The agent Kimberly was very kind, helpful and really was the deciding factor for us move to this location. We know we’ll be safe there.
A real pleasure to w...
It doesn't get any better than this service. EVERYONE at this storage are "FANTASTIC ", and ever so helpful. Beautiful units at fair prices too. BEST place in Mechanicsville...Carol
It doesn't get any b...
Friendly staff, clean onvenient
Friendly staff, cle...
Excellent place and customer service, very clean and maintained and best of aĺl good prices
Excellent place and ...
Very clean well taken care of and Jennifer was great
Very clean well take...
Kimberly was excellent with helping us get our. We storage unit secured. She called and let me know the wait was over. Upon arrival she expedited the process smoothly and we were in and out within 35 minutes.
Kimberly was excelle...
Kimberly was amazing, very informative and friendly.
Kimberly was amazing...
Excellent customer service! I called a few months ahead of when I needed a certain size storage unit and they said they would call me when that size was getting low, and they did! They called me when they had 2 left and then again when they had one so I was able to get the size I needed! It's in the perfect location and the prices are reasonable. Highly recommend!
Excellent customer s...
It has been a pleasure working with the employees at this location. They are committed to giving 5-star service - always kind, attentive and friendly! The units are immaculate(!) as it's a new location. Nice new gates that function flawlessly. Having on-site access to Uhaul vans is also a plus. My enthusiasm in my review is because the entire process was so easy and customer friendly. It was such a great experience working with this location! Stop in at Peking Restaurant for some good Chinese food when you're over there!
It has been a pleasu...
The staff is very friendly and the grounds are well maintained.
The staff is very fr...
Great customer service
Great customer servi...
Excellent customer service
Excellent customer s...
Ez peasy
Ez peasy
Kimberly Thomas gave the BEST customer service, she followed up when she said she would and went overboard to find a storage space. She followed parodical and got me a storage unit that same day. She is did an outstanding job getting paperwork done timely and I thank her for all of her help.
Kimberly Thomas gave...
Kimberly T. Great customer service knowledgeable with company products and policies painless move in and the free truck rental was a plus!
Kimberly T. Great cu...
Personnel are exceptionally courteous and efficient,facility is immaculate
Personnel are except...
The service was top notch.
The service was top ...
Customer service is exceptional, the rates are very reasonable and the cleanliness is outstanding.
Customer service is ...
The manager is very nice and helpful.
The manager is very ...
Great customer service!
Great customer servi...
I would like to extend my sincere appreciation and gratitude to mystorage in CHESEPEAK to Tina she was very polite and helpful in show the unite. Good location very clean air conditioner. I will recommend to friends and family!!
I would like to exte...
Kimberly Thomas has really great customer service she took me on the little golf cart and help me find the best storage for my bussiness Thanks Kim I’m totally satisfied ♥️♥️
Kimberly Thomas has ...
Great staff. Clean facility. Need a Dumpster like most storage places have.
Great staff. Clean f...
They made my experience simple fair and easy and they had very happy personalities from the workers and I really appreciate that Thank You!
They made my experie...
This place was awesome!!! Always went out of the way to see if I needed anything when packing and unpacking!! Ladies in the front office were always happy and down to earth. Everything was clean and they even helped on my packing day delivering water!! Highly recommend this storage facility!! Also I finally made it!!!! Thank you.
This place was aweso...
Very clean units and groups. Have flatbed carts available for use.
Very clean units and...
Kimberly was the one I worked with from initial inquiry to the end. She was very helpful, thoughtful, personable, and was very willing to work with my somewhat unpredictable daily schedule. I’ve had nothing but great interactions and a very peaceful vibe from the facility itself. To Kimberly and the MyStorage staff, thank you very much! It’s been a pleasure doing business.
Kimberly was the one...
Jennifer made the rental process seamless! She was extremely responsive, efficient, knowledgeable and customer orientated. I could not be happier with my experience at My Storage thanks to Jennifer. Five Gold Stars! In addition, the building is spotless and it smells really good in there. I know that may seem silly, but I have peace of mind that my belongings are safe and sound!
Jennifer made the re...
The associates at this location were exemplary. Very knowledgeable, helpful, and very friendly and courteous. I would recommend anyone to this location because of them alone.
The associates at th...
Nice people helped me rent a U-Haul van a few weeks back. Had an unexpected urgent need to move things out of our home. They were able to help me find availability.
Nice people helped m...
I can’t say enough about how awesome the girls are here, they are very helpful and polite when ever I would need help with something or have an issue. I would and do recommend them to who ever asks about storage needs. THANKS!!
I can’t say enough...
The office people are always very friendly and helpful. The facility is very clean and well maintained.
The office people ar...
The ladies in the office are great
The ladies in the of...
Great experience Kimberly and Marie was so amazing and very accommodating they are wonderful!
Great experience Kim...
Kimberly was absolutely amazing!! I felt taken care of and like family! Under the circumstances of needing storage she was very helpful and guided me where I needed to be! Thank you so much!!
Kimberly was absolut...
Kimberly is awesome!!! I’ve never rented a storage unit before & she walked me through to see what size I truly needed and explained everything down to the last detail for me. I hope you give her a nice raise for being proactive along with fantastic customer service!!!
Kimberly is awesome!...
I have been using My Storage Center on London Bridge Rd since 2014. Within that time I've have up to 3 units at one time. This is the CLEANEST self storage I have ever seen! The units and the grounds are kept up nicely and I see them constantly doing yard checks. The drive ways are nice and wide! I've seen some storage places that you can barely drive a pickup through, much less a big moving truck. But this location even has parking places but enough for a 50' winnebago or a truck and trailer. I truly doubt you can beat the price of the clean, spacious, storage units. And SHANNON IS AMAZING!!!! Shannon takes such good care of all her customers. She feels more like family!
I have been using My...
Great customer service.
Great customer servi...
I needed a storage facility to store some extra things that I have, and the office clerk was very helpful and courteous. I am very pleased with my experience.
I needed a storage f...
I have rented storage spaces as well as RV parking here, and every time it is a pleasant, easy experience. Very secure, very clean.
I have rented storag...
Facility is clean and secure!
Facility is clean an...
Excellent customer service!
Excellent customer s...
Chanda was extremely helpful and friendly. It was a pleasure doing business with her.
Chanda was extremely...
Kimberly was the best! She is very informative!
Kimberly was the bes...
Very friendly and helpful staff, gave us an awesome “move in” deal, grounds and units are neat and clean.
Very friendly and he...
Erica was super friendly and very helpful!
Erica was super frie...
Tena was exceptional! She was very friendly, helpful, and knowledgeable. I had never rented a storage with inside units. I’m glad I did. It felt secure, even when I came to the storage after dark. I would recommend to others.
Tena was exceptional...
Kimberly was absolutely wonderful. Friendly, personable, knowledgeable, helpful and all with a sparkling personality. No wonder all your units are filled, with someone like her to work with, she just makes you want to have your precious stuff there, you feel it is in good hands of someone and a company who really cares.
Kimberly was absolut...
Great job so far
Great job so far
Great experience with Kim and Jessica.
Great experience wit...
Erica the manager she’s great , caring and always ready to help you. She’s the Best.
Erica the manager sh...
Super friendly staff, very helpful. Clean facility
Super friendly staff...
The staff was very friendly and helpful.
The staff was very f...
The area is clean and secure.
The area is clean an...
Very easy great rates
Very easy great rate...
Very very professional people and a great facility for storage. They are also very personable. Highly recommend them!
Very very profession...
Very friendly and helpful staff. Very, very clean.
Very friendly and he...
MyStorage did not initially have the size unit I needed, but they were able to get me into 2 smaller units for a discounted price until one opened up for the size I needed. I had to wait less than a week for this and Jessica was extremely helpful in expediting everything and keeping in touch to let me know when things became available. She even looked up the truck specs for me when I asked about using their moving truck. Nice, large, well lit, clean facility. Other places I called did not have what I needed and did not even offer multiple smaller units. I’ve had a storage unit for 10 years now and would highly recommend this location.
MyStorage did not in...
We inquired of the rental space sizes and was very pleased with the deal we received for renting two. The security is top notch. Also the 1st month is free! Period. Their truck was very nice and comfortable to drive and we paid per mile only. That's it. We highly recommend you check with them for any storage needs.
We inquired of the r...
We called on Thursday, to get some information, and Jennifer was patient and professional. She answered all our questions and offered some much appreciated suggestions. We went in on Friday to secure our storage space, and again, Jennifer was great. They allow new customers, with verified auto insurance, for the first 30 days of storage, to use their moving van (~10X14), and charge only for mileage! When we moved our things in on Saturday, Tena and Jennifer were both on duty, and were both great. I would give them 10 stars if I could!
We called on Thursda...
Kimberly was very helpful. Her upbeat and happy personality during a stressful time made our experience that much better. Would highly recommend this storage facility.
Kimberly was very he...
Kimberly Thomas was prompt and provided quick service
Kimberly Thomas was ...
Jessica has gone above and beyond in helping me with my storage needs. Very knowledgable and willing to go iut of her way to help. Thank you
Jessica has gone abo...
Kimberly's professionalism was impressive. Very informative and friendly. Pleased to be doing business with her!
Kimberly's professio...
Excellent Service,Professional Courtesy,Yet Friendly and Caring.
Excellent Service,Pr...
I worked with Kimberly to obtain the perfect storage unit for all of my needs. She listened to what I was saying and stayed in touch with me until exactly what I needed became available. Kimberly was kind, personable, knowledgeable and very professional. Thank you Kimberly!
I worked with Kimber...
Kimberly was great to work with. She listened to my needs and helped me determine the right size unit for my needs. She stayed in touch with me and was very helpful in all aspects of my storage unit search!
Kimberly was great t...
Very friendly people. Great prices. Extremely clean location. Nothing to complain about at all.
Very friendly people...
Tena is absolutely amazing! She takes the time to go over every detail. She is super friendly and very professional. The storage areas are very clean and secure. I love that they are so clean and climate and humidity controlled. You will be happy if you go to Mystorage, you will not be disappointed.
Tena is absolutely a...
Oh my goodness...this is the best place ever if you need to store your stuff. We moved from Florida to Virginia and are staying with family so we had to store our entire house. I called Erica about a month ago to get things worked out and she has been AMAZING from the hello. I cannot say enough about how professional and respected I felt from the getgo. Erica worked with me and then kept in touch until we got here. This is the best place ever. Customer service here is done right and they obviously love their job which make is so pleasant for their clients. Thank you.
Oh my goodness...thi...
Kimberly at the front desk is the best person for this job. Were moving due to hardship with family and she made sure she did everything she could to help us out. If you ever want a storage unit I highly recommend you comming here. Their prices and service out beats anyone else in the area. On top of that the lend u their moving truck just as long as its available. Its a huge box truck the size of a uhaul. There units are excellent conditioned and they have security cameras everywhere which they watch in the front office. I must say I am truly happy I decided to go with this place vs the other storage units in the area. Thanks Jessica for your service!
Kimberly at the fron...
I opened an account with them today. The manager was there and she was lovely. She explained everything clearly, and answered my questions and was very kind. The card I gave her was declined and she did not let me know in a rude manner. I was told everything id need to every know in simple almost bullet point form, no figuring out needed to be done on my end. Also really like how serious the facility is about cleanliness, and not even covid related, the cleanliness was for critter and rodent prevention. This storage is meant as an upgrade( previous storage not climate controlled) and it sure feels like an upgrade after the interaction. Would recommend.
I opened an account ...
The lady was very knowledgeable and helpful let me know all the details. The unit is clean and secure. Glad we went with this company.
The lady was very kn...
Great experience Kimberly was very helpful and answered all of my questions. Will refer anyone to Grassfield Mystorage Great service. Thank you again!!!!!
Great experience Kim...
Awesome place! Clean & organized facility. Tena & Jennifer were really great! They were incredibly helpful, very nice, and represent the company well. THANK YOU for the excellent customer service, for answering our questions, and for making it a smooth and seamless transaction. Highly recommended! :)
Awesome place! Clea...
Exemplary service
Exemplary service
I had a very good experience there. The lady in the office was very nice and very helpful. The storage rooms and area were very clean.
I had a very good ex...
Tena is awesome! She's effectively and fairly managing incoming customers while the facility is 100% rented. She was able to onboard us that day into a unit as it became available. Unfortunately, there's one very annoying thing for new customers. My wife and I showed up during the listed business hours, and the door was locked. There was a sign in the window that the manager was away from the desk and to call or text a provided phone number to reach her. That failed miserably. No response to texts, nor calls. There was another number listed in the window for after hours help. I called that number and immediately got a human. She let me know that the cell phone signal doesn't reach inside the building. So, Tena was doing what she was supposed to be doing, and left a sign (as I assume is corporate policy) to inform visitors. But that system is an utter failure. Sadly, this leaves a very negative impression for new customers. As existing customers can come and go as needed using their pin code. The solution here is to either fix the communication system, or use a better sign. e.g. the "call this number" could be replaced with a doorbell that rings a buzzer on each of the floors. Or you could simply replace the sign with a "the manager is tending to a unit, and will be back at XX:YY time." Telling new customers to call and text a number that doesn't work is just dumb.
Tena is awesome! Sh...
No probs n the 3yrs i had my unit
No probs n the 3yrs ...
Very impressed with the facility and the management. The cleanliness, infrastructure and professionalism exhibited made the entire process quite painless.
Very impressed with ...
Nakita was extremely helpful and professional as well as Erica. It was an overall great experience. The facility is very secure and clean. I feel at ease knowing that my belongings are in a safe place
Nakita was extremel...
THE YOUNG LADY AT THE DESK WAS VERY FRIENDLY, AND EXPLAIN EVERYTHING TO ME ABOUT THE STORAGE. WHEN I SAW THE STORAGE AREA I WAS VERY PLEASED. IT WAS CLEAN AND INSECT FREE. AND CLOSE BY THE DOOR SO I COULD PUT MY STUFF AWAY QUICKLY. I HIGHLY RECOMMEND THIS STORAGE TO ALL MY FRIENDS.
THE YOUNG LADY AT TH...
Kimberly was a breath of fresh air! I was having a pretty busy and stressful day and she listened and helped me figure out the best solution for me...the whole time with a smile and positive attitude. I am so thankful I found this location too. It’s well setup, clean and well maintained. Def a customer for life!
Kimberly was a breat...
Jessica and Kimberly were both very helpful and professional. Since moving in from Florida they both ensured I had an easy move and they both were very friendly throughout the process. They went out of their way to make sure everything was as easy as possible.
Jessica and Kimberly...
I would like to say that this is a fabulous place to do a rental. The staff in the office Is just more than overwhelming of kindness and care wanting to serve the public. They are very thorough in their paperwork and especially the way that they treat their customers. That is another reason why but I like to drop off treats to them now And then. You could not ask for a better place for a good rental. It is well maintained and cleanliness is above what could be Expected. they are always friendly And I love To talk with them cause they love to laugh To. And if it was available of a 100 stars I was certainly give them a 100 plus Stars. My storage.com has been an exceptional help to me and my ministry and a 100 thumbs up to all of them for I appreciate wholly what they have done for me. And let me tell you they will take Gracious care of you. I can only say it's really great the experience that I have had and still continue to have with my storage .com because they make a difference. Now is your turn come on and give them a try and see if you don't have good reviews for them to. Pastor bill mann
I would like to say ...
Kimberly was extremely helpful, the facility was in a great location it was very clean and very will kept.
Kimberly was extreme...
This is my first time renting a storage unit. Mrs. Tena at the Greenbrier location made the lease signing clear to understand and stress-free! When I first came to look at the unit, she walked me up to my unit, explained the lease prior to me thinking of signing so there were no miscommunications or no important notes left behind. Access to carts and the abundance of carts to help locate my stuff was convenient, and customer service was welcoming and friendly! Highly recommend this location, thank you Mrs. Tena!
This is my first tim...
Clean well-maintained and secure
Clean well-maintaine...
Shannon and Lori are such professionals! Friendly, knowledgeable and so accommodating. Facility is clean, well light and quiet. I would highly recommend!
Shannon and Lori are...
Excellent customer service and great facility
Excellent customer s...
I was extremely happy with my time using MyStorage on Ward rd. The ladies in the office were fantastic!!! Jessica setup my account and I don’t think I have met a friendlier person that enjoys her job as much as she does. They worked with my movers very well!! If I ever need to store anything again, i will definitely use them. Also I will refer them to anyone I know needing storage. Prices were reasonable and place was extra clean!!
I was extremely happ...
Great experience. Kimberly was great.
Great experience. Ki...
I had a wonderful experience at a very clean facility by a nice young lady named Kimberly. She accommodated our every want and need and had some great advice for an area that we did not know. If they were more stars she would get all that were offered.
I had a wonderful ex...
It's clean.
It's clean.
Lavernia was proactive in trying to help us secure a spot to park our travel trailer on short notice. She contacted her manager about the situation. They were able to help. The staff were very pleasant to deal with both on the phone and in person.
Lavernia was proacti...
Everyone is nice storage unit is great
Everyone is nice sto...
The office staff was very nice and they provided moving carts! The facility is clean and secure.
The office staff was...
Erica was exceptionally friendly and helpful. I would recommend this facility to everyone!
Erica was exceptiona...
My storage is the best! They always have deals and it’s affordable. Anytime you have a problem they are at your service. The employees are very kind and care about you and your storage. I’ve had three storage units with them!
My storage is the be...
Kimberly was fantastic! They made our move a breeze.
Kimberly was fantast...
Better than Public Storage who charges waaaaay too much. The ladies at the front desk were super nice and extremely helpful! The prices are pretty decent, too!!!
Better than Public S...
Great experience here. Reasonably priced for the accommodations. Excellent climate controlled units. Very clean!
Great experience her...
This facility was extremely clean, easy to use and the manager that helped us was fantastic. The storage area was the nicest I have ever used. The elevator and 3 carts posted right at the building entrance made moving in a breeze! Thank you
This facility was ex...
This is our first time using a storage facility and I’m glad to say the application process was very quick and painless. Tina and the other staff members were VERY professional and extremely pleasant to work with-which is rare in customer service. The facilities were clean and the temperatures were perfect! I really hope this experience will last during our time with MyStorage.
This is our first ti...
Easy process, professional staff, and clean easy to access climate control space I rented. Cost was great for my budget. Thank you for the great experience.
Easy process, profes...
Hands down the best storage area those two in the office do what it takes to make things happen and they will look out for their customers Unlike optimus ————— fill in the blank storage next door MyStorage is the place to store your stuff big large small indoor outdoor contractors they got you “Covered”LLC just like my company
Hands down the best ...
Erica was quick in responding to my email inquiries, thorough, polite and informative at time of signing the contract. Thank you,
Erica was quick in r...
After contacting many places I decided on MyStorage Center. The people there were very helpful and professional. They knew how to help me pick the right size unit without trying to oversell me. The center is clean and I feel safe going in and out. I feel my belongings are very secure.
After contacting man...
Nikia is wonderful she explained everything in detail. Very personable, and professional. Glad I made this choice.
Nikia is wonderful s...
I am a returning customer that really appreciates the help and concern of the entire staff of this great facility. Erica and Nakita were outstanding employees that made me fill like a family member. Both of these young ladies were very professional and knowledgeable on setting up storage units to their customers. I am happy to return to My Storage and I highly recommend them to everyone. Thank You!
I am a returning cus...
Service was very prompt and courteous.Because of the virus, steps to rent were organized in a safe manner which I really appreciated.
Service was very pro...
Customer Service was excellent!!!
Customer Service was...
So far, really good.
So far, really good.
our young lady was so sweet and really tried to get everything right
our young lady was s...
Very impressed so far!
Very impressed so fa...
Tina was really concerned and helpful went my hired movers was late and had not showed up even after 3 hours. I truly appreciated her help.
Tina was really conc...
Ex customers service
Ex customers service
Great customer service! Angela ⭐
Great customer servi...
Great customer service.
Great customer servi...
Great Customer Service! Facility is nice and clean.
Great Customer Servi...
I came into the facility inquring about larger units, which they did not have available at the time. The staff put me on a call list when one came available. I received a follow-up call within a week and was able to reserve a unit that was ideal (first floor) and large enough for me to fit all my stuff.
I came into the faci...
This is my first time using a storage unit with my fiancé. Fortunately, MyStorage is located near my neighborhood. Kimberly was very friendly, sociable, and knowledgeable about the storages. She got everything for my storage unit set up within the same hour. The storage facility itself was very nice as well! It was very clean and large. Something I don't usually find at other storage facilities are the loading carts, which I'm very grateful that MyStorage has. It made moving our storage into the unit much easier.
This is my first tim...
very clean, friendly and helpful!
very clean, friendly...
The staff that runs this place is amazing the atmosphere is amazing.You can never go wrong with this place.EricaAnd Nikita is an Amazing th team The storage is got 2 amazing women working for them women like those 2 are hard to find.the customer service given I have not received in a very long time and the way those treat customers are what we need.. those 2should get a raise for their outstanding performance of true meaning of the word customer service.. great job ladies and thanks again for everything
The staff that runs ...
Incredible! I moved my storsge to their facility because the prices were substantially lower. The staff was amazingmy friendly, knowledgeable, and accommodating. The facility is impeccably clean and the security is assuring.
Incredible! I moved ...
Customer service was excellent. Prices seemed fair and facility is well maintained.
Customer service was...
Keri is fantastic and the facility is clean and secure.
Keri is fantastic an...
Exceptional customer service and a clean environment
Exceptional customer...
The young man was very friendly, it was clean and very safe.
The young man was ve...
Great experience setting up a new storage unit with Jessica. She was extremely friendly,outgoing, and made the entire process fantastic! The company that owns this storage center should be thrilled to have someone like Jessica working for them!
Great experience set...
Needed a 5x10 storage shed to keep all of my excess RV material in and to get my trailer fixed. I called and the folks at MyStorage were willing to help me find the right space and location for my needs. I love the fact that the entire process is very seamless and the staff very professional in their day to day interactions with customers. The space and facility are top-notched and very secure. I will highly recommend this location to anyone looking for storage.
Needed a 5x10 storag...
Great customer support provided by Kimberly! Very pleased with the cleanliness of the storage space and the facility.
Great customer suppo...
First of all the gentleman that help me was wonderful, and very knowledgeable. This is the first time we ever needed a storage unit. The storage unit is very clean, and bright with camera's all over. I felt very safe walking around. If you are looking a storage unit I highly recommend My Storage Center in Chesapeake.
First of all the gen...
Very nice and clean building. Wonderful and safe to store all of your belongings. Very friendly and great customer service.
Very nice and clean ...
Excellent customer service! Great experience!
Excellent customer s...
Everyone is so friendly and helpful. Facility is super clean and pricing is great!
Everyone is so frien...
Beautiful new facility, however the parking/loading setup is grossly insufficient. Arrived with a full-size truck towing a 16’ trailer and had to wait for people to leave before we could squeeze into the tiny parking lot, illegally park and unload. Also, the check-in/sign-up process is excruciatingly slow.
Beautiful new facili...
This is by far the best place! The ladies at the front are amazing and so helpful! They made the process smooth and explained everything in detail! They need a raise!!!
This is by far the b...
Incredibly friendly and helpful manager!
Incredibly friendly ...
The check in/sign on process was made very easy by a young lady named Nikita who was friendly and professional and very knowledgeable. The entire grounds are neat and orderly and the lighting inside and out is just fine.
The check in/sign on...
Clean, secure space; exceptionally professional staff.
Clean, secure space;...
I came to this storage unit and got a huge unit,the staff here are so amazing.they will work their magic to make sure they can assist you in any way they can...after 2 years I needed to get another storage unit.i had visited some other facilities but found they were extremely rude and didn't care at all.so I came back to mystorage.. Ericka the manager remembered me.that speaks volumes to me ..o was able to get another amazing unit once again..they have expanded so I was excited to know I was getting in the new units..they have made the perfect accomodations here.they added an elevator to help make your move so much easier..I highly recommend this center to anyone that needs to place their valuable items..you won't regret it..it's hard to come to a place and be treated so amazingly..this is where you will always want to do business.. definitely check them out..
I came to this stora...
It was OK. All of these storage places compete in a very tight market and all seem to settle out with little variation on the actual facility and staff which i suppose is good as there aren't many truly awful places or spectacular places. The main differentiation is their pricing and special deals which vary considerably. Having said this, this specific location was reasonably well maintained, clean, friendly staff and a decent location. Recommended if you can get the deal you are looking for at the time you are looking for a storage space.
It was OK. All of th...
Best place ever...clean and affordable
Best place ever...cl...
Very clean space and the staff was very friendly and helpful. Kimberly gave me all the information needed to make the best choice for my unit!
Very clean space and...
Kimberly was super sweet and helpful. Huge clean storage space. Reasonable prices. Great location in Grassfield.
Kimberly was super s...
My personal experience was very good. The staff were very friendly and helpful. They answered all of my concerns and questions.
My personal experien...
I’m so impressed how this lady take care me as a customer Lavonya Payne when I when there for rent space 10by 10 she was so patience and friendly first time I rent spaces here and I’m definitely recommending thank you
I’m so impressed h...
Love this place! They are very friendly and will do whatever they can to help you out! Hands down best storage unit i’ve rented for sure.
Love this place! The...
I had a problem concerning being able to reach their office, and not only did the manager explain the situation but corporate also called me to find out the situation and explain and make sure I was once again satisfied. :) great place to store your belongings. Not to mention Erika and Nikita have both helped me many times. Thank you.
I had a problem conc...
The service I received from Tena Young was the ABSOLUTE BEST.
The service I receiv...
This is a 5 star facility! Very clean and the staff is super helpful. Ms. Teena was so wonderful to work with.
This is a 5 star fac...
Provided great service
Provided great servi...
Decent rates. They do not prorate, so be mindful of your moving dates.
Decent rates. They d...
Nice clean units at a grest price
Nice clean units at ...
Front desk is 99% of this business and Raeven was super friendly and explained me everything correctly! The storage is clean and you have a lot of options.
Front desk is 99% of...
The staff and managers are extremely friendly and professional. I would recommend them hands down.
The staff and manage...
The building is very clean and staff is extremely professional and knowledgeable!
The building is very...
Manager is great. Very personable. Returned calls promptly.
Manager is great. Ve...
Have a unit here. Super friendly staff always clean hallways and well maintained.
Have a unit here. Su...
Very helpful for dropping off UHaul.
Very helpful for dro...
Shannon was super helpful, kind, and very knowledgeable. She promptly set me up with the perfect size space for my needs. The facility looks very clean and well maintained. Great job My Storage!!
Shannon was super he...
This is what customer service is supposed to be like! Erica, was Awesome!! She deserves a bonus or increase in salary⭐️⭐️⭐️⭐️⭐️ I mean her professionalism, kindness, and how she explains everything in detail is amazing! This is the best storage facility in Virginia hands down..... Thanks Erica for being so kind and making this a painless experience⭐️⭐️⭐️⭐️⭐️
This is what custome...
Raven and Nakeeta are so personable and helpful. The units are well maintained and the facility is super clean. Really reasonable rates too. Lol, have 2 units there.
Raven and Nakeeta ar...
This place is closer to home and where we keep our holiday seasonal decorations. We also store other items that my husband likes to keep in a cool or heated place since our attic is not a good place to store things in because it wasn't built to truly store stuff in easily. The Mystorage has nice elevators, a truck you can use for moving your items in, restrooms, and indoor and outdoor spaces for storage. Very happy with the location and the staff.
This place is closer...
Excellent service
Excellent service
I easily reserved a unit online. I went to check the unit out and complete the rental. The representative, Raeven was very friendly and efficient. Excellent customer service!!
I easily reserved a ...
Mystorage Kempsville location, was a wonderful experience. They have great prices on all units, and the units are clean. Manager Jessica Crace was amazing, she walk us through various different size units, and was very helpful and detailed in helping us decide what size storage unit would fit our needs. Moving is always a hassle but Jessica positive attitude, great personality, and patience with us really helped. Thanks
Mystorage Kempsville...
This is a very well run storage facility. The carts all work and the units are nice. The buildings are kept clean and virtually bug free.
This is a very well ...
Erica did a great job explaining the lease agreement and providing the information I needed. Very smooth process. Thanks Erica!!
Erica did a great jo...
Very reasonable pricing, very helpful staff.
Very reasonable pric...
Liz and Shannon were very accommodating and made the process easy. I’ve never used a storage unit before and would recommend it to anyone looking for some space.
Liz and Shannon were...
Great storage.
Great storage.
They took the time to explain the process, showed me the available units. Very friendly and proficient, would recommend.
They took the time t...
The manager and staff here were extremely helpful and considerate! As a military member we travel quite a lot and depend on storage unit almost every where we relocate too. So we depend on safe and dependable storage unit to protect our valuables. By far one of the most respectable safe place to utilize with wonderful staff! Would definitely use this place again!
The manager and staf...
The staff at the Centerbrooke location was awesome. They were very polite and professional. A little disappointed in the availability for units but maybe the size I need will open up soon. Hurry with the expansion please. Also had trouble with the remote gate opening app. Another tenant says it often out of service.
The staff at the Cen...
Great service
Great service
Very easy setup of unit. Nice friendly staff.
Very easy setup of u...
Every member of the staff is very helpful and professional. I would highly recommend to others.
Every member of the ...
Fast and friendly staff. Impeccably clean facilities. Great location. Highly recommend!
Fast and friendly st...
Pleasant experience, prices affordable, convenient hours. Thank you.
Pleasant experience,...
The process to get my storage unit account was smooth, quick and easy. The staff member who helped me was informative and very polite. Prices are affordable. I will recommend this company to anyone.
The process to get m...
Great staff!
Great staff!
I truly had a marvelous experience with this place. Very friendly, helpful and took time to help out with all my questions. Free working truck. A plus, I have never had a more enjoyable time putting my life into storage.
I truly had a marvel...
Easy process and very friendly.
Easy process and ver...
Great experience with MyStorage Center.
Great experience wit...
I have four units at this place. Everybody is so wonderful. They go out of their way to help you.The facility is always clean. Access is wonderful. I’ve been to so many other storage units. And never had this first class experience. The only reason why I gave them five stars. Because I couldn’t give them six.
I have four units at...
This is a great facility. The staff is beyond courteous and helpful, the areas are clean, well lighted and secure..you won't get in unless you belong there! You will not be disappointed.
This is a great faci...
The staff is courteous & professional, the storage units are clean and well maintained and the rental fees are affordable. I am completely satisfied.
The staff is courteo...
Clean and conveniently located. Friendly, helpful staff.
Clean and convenient...
Why don't you offer auto-pay?
Why don't you offer ...
I would like to thank MyStorage representatives for having such great customer service. I was in desperate need of getting the right storage at the right place and at an affordable price. I remember that the two ladies that help me that day were so helpful; so pleasant; so caring. And that's what I call "Excellent Customer Service!!"
I would like to than...
MY move in was fast and convenient. ..the facilities are clean and secure....been there over 2 yrs...no problems...and 24hr. Access is wonderful. ...also a friendly staff on site....thanks my storage. ..Mr.Canni....
MY move in was fast ...
This has been one of the best places I have ever rented from. The staff is great and the facilities are CLEAN!
This has been one of...
I am very pleased with using Mystoragein Chesapeake. The staff and management were more than helpful. I would recommend them to anyone looking for a storage unit. Thanks!
I am very pleased wi...
Clean very secure facility especially the climate controlled areas!
Clean very secure fa...
Clean facility. Staff is friendly, helpful, and knowledgeable. Thanks!
Clean facility. Sta...
Always helpful staff.
Always helpful staff...
Great Job! Very Prefessional , Friendly and Accomodating.
Great Job! Very Pre...
Everything from the initial office visit to using their truck was nothing short of awesome service. Nicely done!
Everything from the ...
The facility itself is very clean and accessible. The person who helped me is personable and very helpful in deciding what I needed and their prices are very reasonable.
The facility itself ...
Elizabeth was so kind and helpful! She is a real gem!
Elizabeth was so kin...
All of the staff members have been incredibly polite, helpful and very easy to work with.
All of the staff mem...
The only thing missing is help to unload/ load. For this newly divorced 65 woman and new to Virginia. The people were great and worked greatly with me. Very easy to book on line too. Thank you.
The only thing missi...
Fantastic deal on renting, and the unit itself! Only thing, I wish the units had lights in them, but the service, and location were impossible to top!
Fantastic deal on re...
I had a great experience. Elizabeth was very helpful and accommodating. Would recommend his place to anyone.
I had a great experi...
Hands down one of the best storage unit centers in Virginia Beach. Shannon does an excellent job and always puts the customer first. I can't say enough how appreciative I am of all of her continued efforts as she is simply the best.
Hands down one of th...
This place is amazing! Jessica is the best person I have ever dealt with as far as customer service goes! She is kind, courteous and professional. I was so "wowed" when I spoke to her over the phone that I just had to write a review. Thank you, Jessica!
This place is amazin...
Convenient to my busy schedule
Convenient to my bus...
The storage units and facility is super clean and staff is helpful. Location is convenient. The moving trucks are a huge bonus. Would highly recommend!
The storage units an...
This is by far the best storage facility I have ever used. The site is clean and the staff is amazing. Highly recommended!!!
This is by far the b...
The facility is very clean and secure. The employees are very helpful and friendly. It’s also very budget-friendly and a great value!
The facility is very...
"Very helpful staff, awesome location, and super clean! Would highly recommend!"
"Very helpful staff,...
Friendly service and great rates!!
Friendly service and...
Nice cheap place, they give plenty of reminders to pay your bill but if you're several days late you get hit with the $15 extra charge. Understandable and reasonable, I had no complaints storing my things here.
Nice cheap place, th...
Well maintained storage units. Clean, Nice staff. Secured gate entrance. Climate controlled units available along with large contractors units. Reasonable prices. Had a unit here for over a year and no problems.
Well maintained stor...
The staff is very friendly and helpful, and the facility is very clean. They have free hand trucks available to help you move your things to storage. Restrooms are also available to customers.
The staff is very fr...
Friendly and quick service. No hassle.
Friendly and quick s...
Great business. Great amenities. I will recommend to anybody.
Great business. Grea...
Large units for fair price
Large units for fair...
This place is amazing. The staff is extremely helpful. I would recommend to anyone I know.
This place is amazin...
It is a good storage space. Prices are average. The people are very nice in the office.
It is a good storage...
Friendly staff, clean storage units, convenient location, and reasonably priced! What more could you want?
Friendly staff, clea...
Nice and safe storage
Nice and safe storag...
Large , well maintain affordable storage
Large , well maintai...
Nice
Nice
Brand NEW & VERY Clean. Lots of cameras and they even have a FREE TRUCK that you could rent. I did lots of research and they had the best price and move-in special in town.
Brand NEW & VERY Cle...
Professional, clean units, reasonable rates, GREAT staff, and very accommodating. They even include a moving truck! Love these guys.
Professional, clean ...
Brand new storage available
Brand new storage av...
Ok all stars go to the girls there! Shannon, Roxie... The 5th star goes to whoever gets rid of that guy in there. The lack of customer service, dealing with him is like dealing with a machine! Thanks Shannon for always taking care of us... understanding when I had my stroke that my brain died, working with our ever changing issues... Closed out 2 units today, hubby told "ok, we don't pro-rate. thank you... " nothing more and handed a receipt. You got it, that's the guy... the less of a star... Overall, great service, prices and storage was great, hours close at 0900 for access. Inside and outside storage were affordable. Mr. & Mrs. Ochoa
Ok all stars go to t...
Family owned and operated. They go out of their way to help. Reasonable prices, excellent service, safe and secure facilities.
Family owned and ope...
Clean units, great staff, excellent prices.
Clean units, great s...
I've had a unit there for almost 2 years & love this place! Staff is great, super clean, great climate control, NEVER seen a single bug, always feel safe even as a female visiting alone.
I've had a unit ther...
Helpful ,Pleasant to work with. Best storage place I have ever dealt with.
Helpful ,Pleasant to...
Very convenient & the people are accommodating. I have had to move between units or get additional units when needs increased, then get out of them as we "purged", and they have always been very helpful. Never any billing problems, which is unusual for this type of business.
Very convenient & th...
Clean and feels secure. Staff has golf cart to show you different units available. Stayed after hours to let me rent a unit.
Clean and feels secu...
Great storage options - I highly recommend Mystorage-Warwick!
Great storage option...
This place is great! The people were very helpful and the prices are awesome! I would definitely recommend this storage facility.
This place is great!...
This is the best storage place in Newport News! The managers are very friendly and helpful. They have great move in specials and prices that ended up saving me a lot of money! 2 Thumbs up!
This is the best sto...
Great storage facility! Great prices and very affordable. Angela and Kenequa were very professional. They helped me find the right size storage to fit my needs. I give this place 5 stars! Keep up the good work!
Great storage facili...
My experience here was great everything was so pleasant. My rep ms.baskin was a great help and very nice! Thank you.
My experience here w...
Very professional and courteous. Kenequa was very helpful and had excellent customer service skills. Reasonable prices and clean storages.
Very professional an...
Definitely a great place with great rates!.The employees are very pleasant and helpful.I'd recommend for sure.
Definitely a great p...
I've been using MyStorage here on London Bridge Rd. for well over a year now. This place used to be part of a different group, but the owner decided to go on his own. The process of getting a storage unit going is pretty easy. We were able to move in the same day. They seem to have plenty of storage units available for your needs. You also have the ability to use their truck for free within the first two weeks of moving in, but you would still have to pay for mileage though. I never had to use the truck, so I don't know much more than that. Since they have changed over to their own group, it's much easier now to do payments through them. They can now be done online and still in person. Prices overall are reasonable considering the prices of other storage places in the local area. In their store, you can also get boxes, locks and more if needed as well. The staff here are very friendly and will help you with anything you need. They've helped us on a few occasions as well. They have always been upbeat and personable. If you forgot about making a payment, they do a reminder call as well before the payment is considered "late" and then have to pay an additional fee. Personally, I have an inside climate controlled space. This is good because there is no worry about having to deal with the outside elements and temperature swings with the items that are in the unit. One criticism I do have is that they have very little in the way of parking onsite if you need to go to the office. I've noticed at times where one of the spots is used by someone working there. Also, getting out of those skinny parking spots can also be difficult due to a pillar acting to create a blind spot when backing out. Putting everything else aside, this is a great place to fulfill your storage needs. Just check their web site for specials and other promotions that they may have for moving in. If you're in this general area and are looking for a storage place, you should check this place out.
I've been using MySt...
Great place to store your items. They are new, clean, secure and have friendly staff available to help you with all of your needs.
Great place to store...
Great staff! Great ownership, clean facilities, easy access. Definitely a great place to store your items.
Great staff! Great o...
The staff is professional and courteous. The space is clean and well lit. We have an environmentally controlled unit and feel the temperature and humidity are controlled well. We are discouraged but understand that the rates have gone up. We have had the space for a little less than a year. But when the company changed hands the prices went up.
The staff is profess...
Using unit for several years and service is at an all time high! Alex and Mark are great, facility is well lit and always clean, easy access and great coffee to too :) - what more do you need?
Using unit for sever...
Ok that is good I thought a comment was a review glad I put my pointer over the right icon Anyway from having my things at myStorage for last couple months. I really like the courtesy call I get to make a rental fee payment it really helps me out.
Ok that is good I th...
Great Customer Service and Follow Up! I left Betty, the property manager, a message requesting a quote for a storage unit. She replied almost instantly, and even though they did not have the size I needed available she was going to keep in touch with me if one opened up. A few days later she reached back out to me and let me know that a unit would be coming open, gave me a date and a price!
Great Customer Servi...
Thank you for all your help! I'm military and mystorage made the process very easy. Showed me the space and got all my paperwork don't very quick! Thank you!
Thank you for all yo...
Mystorage at london bridge is the perfect solution to organize or de-clutter your home or small business. I own my own business, and mystorage provides the perfect, and affordable option i need to have the extra space i need to make my business operate successfully and efficiently without the high costs of commercial space. I also recently rented an additional unit just to get rid of all the things my wife will not throw away but we have no room for.... all the way around..... Thanx Mystorage!!!
Mystorage at london ...
I went and got my storage today and it was great! The property was clean and I really love that it is secured with surveillance cameras and a gate system. The employees were so helpful in helping me find the best size to accommodate my needs. I would definitely store with them again. If I could give them 10 stars I would.
I went and got my st...
Alex is awesome. She is knowledgeable and very nice. The next time I need a unit, I will go back to Mystorage!!
Alex is awesome. She...
The ladies at MyStorage were such a big help! Moving is never easy for anyone but their customer service and their knowledge with storage made the process so easy for us. I would always come back and always recommend them to everyone I know. Thanks for everything MyStorage!
The ladies at MyStor...
great employees, great facility. The facility is nice and clean. The store is set up for any moving needs people have. The employees are smiling, friendly, and super helpful.
great employees, gre...
This is the nicest self storage I've ever rented from. Really clean and safe. The staff was helpful. I keep my boat here and have two 10x10 climate controlled units. The price was the best I could find.
This is the nicest s...
I had a great experience here, all the staff was very helpful and nice. The property is clean all around i wouldn't go anywhere else.
I had a great experi...
RV storage is hard to find in this area. Called Sandra at 5, she carted us around the facility to see the spot, gave us her undivided attention, and sealed the deal just after closing time. Facility is clean and tidy, gated for security. Would recommend this facility for your storage needs. Thanks, Sandra!
RV storage is hard t...
Ms. Sandra provided great customer service, was very polite and professional. I would def recommend this place to others in need of storage.
Ms. Sandra provided ...
Easy process! Friendly service!! Brand new facility!!! Great Price!!
Easy process! Frien...
Quick and kind service. A++ facilities. Stephanie was awesome! Very professional!!
Quick and kind servi...
Seriously appreciated how smooth the process of securing a unit was! Front desk was so helpful, and very clean & quiet location!
Seriously appreciate...
This is the best storage center I’ve been to and they provided the best customer service ever. Ms Tena checked me in a few years ago and she checked me out with a smile. I thank you so much for being so welcoming.
This is the best sto...
This place has the best customer service and was to help me figure out my next move. Was very professional and handled there selves very well. Chianne was amazing in helpin me figure out right size unit I needed!
This place has the b...
I absolutely love the staff there. Sarah is always very kind, helpful and professional.
I absolutely love th...
This place is great! Called up there and talked to Chianne about a couple of questions and she answered all of them!
This place is great!...
AWESOME experience! Staff on site were friendly and helpful with meeting the needs of my agency and our storage needs.
AWESOME experience! ...
Awesome
Awesome
Very attentive and helpful! Highly recommend Jessica and Lori!!
Very attentive and h...
Kerry is fantastic and the facility is so clean!
Kerry is fantastic a...
This facility is very clean and organized and I would recommend this facility to everyone!
This facility is ver...
This is my first time using a storage facility and these ladies made feel absolutely comfortable. Very friendly!!!
This is my first tim...
Alex was very nice and got me into a unit size that I needed. Very clean office and storage unit.
Alex was very nice a...
I’ve been a Cust for years. Great storage place!
I’ve been a Cust f...
Extremely friendly staff and clean facility. Appreciate the ease of renting a unit last minute!!!
Extremely friendly s...
Chris made the rental process quick and easy along with being professional and courteous. Definitely recommend!
Chris made the renta...
This is the cleanest storage facility I have ever been in. And everyone who works here is always smiling and happy. With all the security cameras I feel safe going in anytime day or night. Definitely worth the money!!
This is the cleanest...
The staff here is amazing! Everyone answers my questions the units are kept clean. I was nervous about using storage but the team here has made it a wonderful experience
The staff here is am...
Great service low price customer service highly recommend!
Great service low pr...
Wonderful! The manager Kimberly was great. She showed me the property and explained everything. She is an asset to the company. She did a great job!
Wonderful! The manag...
Sarah and Ja'el are amazing they where so nice and help me in the total process of renting my storage space thank you guys
Sarah and Ja'el are ...
AWESOME STAFF. JAEL WAS THE BEST
AWESOME STAFF. JAEL ...
Have been a client here for a couple years now and Jael and Sarah are always so nice and helpful whenever I need anything. I even left something outside of my unit once that was very important to me and they saved it for me without even knowing what they were or how important they were to me. This site is awesome!
Have been a client h...
Kerry and Chris are awesome! Great customer service and very helpful and friendly.
Kerry and Chris are ...
The property was very clean and the staff were amazing
The property was ver...
What a great experience the front desk lady was the best definitely recommend
What a great experie...
I went to look at a unit at this location and the property is so clean and the staff is amazing i would recommend them to anyone looking for storage
I went to look at a ...
I recently got a storage unit with this company and I love it. The service is awesome and it's nice and clean. I can access my unit any time I wish and they have a lot of helpful products and services. I would definitely recommend MyStorage.
I recently got a sto...
Sara
Sara
Kimberly is very courteous, knowledgeable and helpful.
Kimberly is very cou...
The facility was very clean and there was a welcoming atmosphere as soon as I walked in. The front desk lady was very helpful. She answered every question and concern. I wish every place had such a great environment
The facility was ver...
Best experience with a storage company so far. The staff exhibits exemplary service. The place is well kept, and clean. I'm More than confident about the security of my possessions and will definitely recommend to others.
Best experience with...
Called a lot of places, and this place was the first one with friendly office ladies who didn't seemed irritated with any of my questions. she was able to answer everything in one call. This will be my new storage center!
Called a lot of plac...
I called with some questions and spoke to Bonnie. She was so sweet and answered all my questions. Thank you!!!
I called with some q...
Nicest people. Extremely accommodating. New, clean facilities. Fair prices. Highly recommend!!!
Nicest people. Extre...
Stephanie, the manager, is such a sweet woman. She is very professional and always extends great customer service. She does everything there, including cleaning the units and property, and still manages to be pleasant.
Stephanie, the manag...
We have been customers of My Storage Centers for the past two years. The staff at the Chesapeake location on Kempsville Road are always nice and professional!
We have been custome...
I have the most fantastic experience today at my Storage Ford Boulevard in the Beechmont area. The staff that assisted me was incredibly informative. They took the time to go over the contract show me the facility show me the storage area. I was very pleased with the service that I received, and I wish more establishments Had professionals to represent them as well as the manager Stephanie and her assistant Sarah were today. Keep your heads up guys. You’re doing a fantastic job kudos Mr. Powell.
I have the most fant...
Love the fast and quick experience I had with both Stephanine and Sarah they were both very helpful and speedy service when I needed help with my storage unit.
Love the fast and qu...
I love this facility!!!! Outstanding customer service from my first call to moving out. I worked multiple times with Manager Stephanie. She went above expectations and experiences I’ve had elsewhere. Her customer service and attention to detail is amazing! I will go out of my way to utilize this storage facility. Thanks!
I love this facility...
Thank you Stephanie and Sarah for taking great care of me. Everything is clean, prices are good and the staff is very friendly. Win Win!!
Thank you Stephanie ...
Stephanie and Sarah are awesome !!
Stephanie and Sarah ...
Stephanie and Sarah were very helpful and the property is in great condition !
Stephanie and Sarah ...
Kelly was extremely helpful and friendly when I inquired about a unit.
Kelly was extremely ...
Sarah at the Hanover Lee Davis center, is extremely helpful in getting us going with our storage, offered multiple options. A refreshing change of pace to the lack of customer service elsewhere.
Sarah at the Hanover...
Jessica and Lori were super helpful and made this process so easy! Finally have a place to store all of the extra stuff laying around. Definitely recommend!!!
Jessica and Lori wer...
Went in to price a storage unit for my friend who is moving here from Michigan to store all of her balloon animal making business. Jessica and Lori were so helpful and friendly! The facility was bright and clean and I felt that her things would be safe in their facility.
Went in to price a s...
Jessica and Lori were super helpful and made my experience there as easy as possible. It was the cleanest facility I’ve ever seen to top it off.
Jessica and Lori wer...
Great location! Wonderful staff!
Great location! Wond...
Great facility, Kelly is very helpful and I feel good about storing my belongings in those units
Great facility, Kell...
Assistant Manager was quite helpful. It took forever to get al the paperwork done. Not her fault. Can't imagine why it took so long. Nice facility and Assistant Manager was super!
Assistant Manager wa...
Emily was very helpful and nice And the place/storage unit was nice and clean
Emily was very helpf...
Jael & Sarah were very helpful and informative about the units. They were very polite and happy to help in any way. I definitely recommend this location for your storage needs.
Jael & Sarah were ve...
Kelly is amazing!! She is so helpful and so kind. Great customer service!
Kelly is amazing!! S...
Stephanie & Sarah took great care of me! Friendly staff, great prices, clean area!
Stephanie & Sarah to...
Great experience working with Kelly! She was so nice and very helpful. 24 hour access is super convenient and the amount of lighting in the parking lot makes me feel much safer. Highly recommend for your storage needs!!
Great experience wor...
Kelly was great very helpful!!
Kelly was great very...
Had my storage for 6 months and had no issues! The gate allows only access if you have a code. I always felt my items and belongings were always safe there be weeks I wouldn’t stop in to check on my stuff. I didn’t deal with any pests or mold issues, property is nice and clean. All my items are in perfect shape after I cleaned out my unit. Thank you to Alex for contacting me when my unit wasn’t locked correctly during their rounds. Great customer service
Had my storage for 6...
MyStorage on Nansemond is a great place to store. The property is well kept and clean. I love that I have 24 hour access to my stuff. The new managers, Alex and Kelly always greet me with a smile. I highly recommend storing with them!
MyStorage on Nansemo...
Kelly is the BEST helper at Mystorage! She is very knowledgeable and helpful with all of the questions I asked. I will definitely be returning! Thank you, Kelly!!!
Kelly is the BEST he...
The friendly and knowledgeable staff answered all my questions and concerns. Clean and well maintained area put me at ease. Would definitely recommend!
The friendly and kno...
Alex & Kelly were very helpful, and the units are clean!
Alex & Kelly were ve...
Kelly was super helpful and friendly and was able to answer all my questions. I had a great experience.
Kelly was super help...
Kelly is awesome! This place is awesome. Thank you.
Kelly is awesome! Th...
Kelly is awesome!
Kelly is awesome!
Kelly is amazing!!! Very professional and quick to help!! I recommend her and MyStorage anyday!!!
Kelly is amazing!!! ...
This review is specifically for the My Storage Center on Warwick. There is a young lady that has been there for a few years now. Every time i come in to pay my bill or inquire about anything they know my name. The units are extremely clean, the staff is prompt with removing their lock of my unit (cuz yes i'm late on rent, sometimes). Its appreciated to be recognized as a human being in this day and time. 10/10 highly recommend. 0_o
This review is speci...
Wonderful customer services and fast set up process! We have loved the experience here. Better than any other storage facility I’ve used in the area. Highly recommend!!!
Wonderful customer s...
Super convenient, secure, and well maintained! The folks that run it are really nice and super helpful, will definitely be renting from them in the future!
Super convenient, se...
I have been to a lot of Storage Places and by far this is the cleanest and everyone is always so polite and offers me a bottle of water and makes me feel at home. The place is very well run. The bathrooms are cleaner than the ones I have at home. I would highly recommend this place to anyone.
I have been to a lot...
Fast and efficient service
Fast and efficient s...
Excellent Company Manager Kerry is a down-to-earth professional, fast service and is always available if you ever need anything.
Excellent Company Ma...
Five stars is absolutely what I have to say about MyStorage. This one of those places where the people that work here actually care abput what they do. They swept out my unit for me before I moved in and the front desk attendant, Kerry, is such a sweetheart. With their "first month free" promotion and their discount price of $99 a month for a 10x10 unit, this is a place nobody should pass up. Its worth it even at full price. I've never written a Google review before but my experience here as been so great that I felt others need to know about how great this establishment is.
Five stars is absolu...
Ja’el and Sarah at the front desk were very helpful and informative. Facility is always clean and well maintained
Ja’el and Sarah at...
Supper happy with the service great place great people!!!
Supper happy with th...
Excellent customer service! Sarah made us feel welcome!
Excellent customer s...
Chris is a Wonderful salesman! Great location, great price and great customer service.
Chris is a Wonderful...
We love having a unit here. The location is so convenient and Kerry is amazing. She is always willing to help solve a problem or concern. We are customers for life!
We love having a uni...
Great facility, clean and reasonably priced. Kerry and Chris are always available for questions and support. I highly support myStorage.
Great facility, clea...
Thank you Kelly at my Storage for getting us in a unit so quickly. Great service!
Thank you Kelly at m...
Kerry and Chris are extremely helpful. I feel that they will always do what is in their power to make a good experience for me.
Kerry and Chris are ...
Clean, efficient and reasonably priced. Look no further. mystorage meets all of our needs. The staff at mystorage Atlee is outstanding. Kerry and Chris are always willing to answer any question and they are ready to assist in every way. Thank you, mystorage. We are glad you are here at Atlee and glad you are expanding. We are spreading the word. Come and store here.
Clean, efficient and...
Five star experience! Chris was very helpful and professional throughout the entire process. I also got a chance to meet another wonderful person at Atlee my storage, Mrs Primeau! She was also very pleasant and helpful. Great team over there. See them for your storage needs big or small!
Five star experience...
Tina has been extremely professional in addressing my storage problems. I will use MyStorage Centers for future storage needs.
Tina has been extrem...
I enjoyed my experience here very much, it was very inviting and clean. Plus the staff had excellent customer service, they were very easy going which made them easy to talk to.
I enjoyed my experie...
MyStorage Centers @ London Bridge Rd. is a top notch operation with courteous and professional staff. I’ve been using their services since 2017. The premises are always immaculate. Shannon and Bonnie are always friendly and willing to assist. I highly recommend them.
MyStorage Centers @ ...
Fantastic customer service. I used their storage facility for over 3 years. I was out of town, they kept me updated on my unit and contacted me a few times when I missed my payment date. I would HIGHLY recommend them for anything big, small, short or long term.
Fantastic customer s...
Ms Shannon keeps a well kept clean facility and in a very professional environment!
Ms Shannon keeps a w...
This facility is clean and well kept. Ms. Shannon was able to walk me through the process with ease. She went into a lot of detail on how everything worked and how big or small the storage rooms are. She is very helpful and professional.
This facility is cle...
This facility is clean and has such a friendly environment part of that is because of Shannon she provides such a friendly, kind , clean environment and she is really helpful and has great customer service!
This facility is cle...
The two staff members on this location (Lory and Jessica) are amazing. Service is great, attitude is always very friendly. They didn't spare any efforts to accommodate my requests at any time. I had used several storages before for my business, this is the best ever. Thank you for all your support and help. I wish you all the best.
The two staff member...
My experience with this storage was great and the lady that work in the front desk where welcoming and friendly.
My experience with t...
Went in today to inquire about getting a small unit, had the pleasure of speaking with Kelly she was so pleasant to speak to and very informative on any questions I had. This will be my go to place for my storage needs.
Went in today to inq...
The staff here is great! Very helpful with all my questions. They are fairly priced and the grounds are clean and maintained well.
The staff here is gr...
Just rented a unit here and the experience has been great. Kimberly went above and beyond to make sure I had everything I needed. Reserving the unit was a breeze, customer service was excellent, and my temperature controlled space and the surrounding areas are clean and well kept. Couldn’t ask for more. Thank you!
Just rented a unit h...
Shannon and Bonnie were great! The cleanliness was amazing!
Shannon and Bonnie w...
Stephanie has a great personality, she was warm and friendly and helped me to make a decision on spot for my first ever rental.
Stephanie has a grea...
Both of the women I’ve seen working here are phenomenal when it comes to answering questions about their policies with my storage unit. I know I can get annoying asking so many questions but they are so kind and patient every time I ask them a question they’re always so helpful and answer with a smile I don’t even feel like I’m burdening them. I don’t think I’ll ever go to another storage place!
Both of the women I�...
Just visited My Storage Hanover. Awesome place place and even better personnel!! Sarah and Ja’el we’re able to answer every question and made an out of state move so much more welcoming! Call them first and pray ther have an opening!
Just visited My Stor...
Great service! Such a clean location, and the customer service is great. Bonnie is so helpful! Highly recommend!
Great service! Such ...
I've had 3 units here and the crew here is a huge help everytime I need it.
I've had 3 units her...
Clean storage facility, the ladies there work very hard to keep the place looking nice, Shannon and Bonnie are very helpful and polite, By far the best customer service I have received all year, will be recommending this storage unit to others. due to polite staff cleanliness and the decent prices.
Clean storage facili...
Absolutely best storage facility I have ever seen. Jessica and Lori were so friendly and amazingly helpful. They were very knowledgeable and helped with any questions I had. Great place Great ladies
Absolutely best stor...
We've been here over a year. It's very clean and secure would definitely recommend.
We've been here over...
My storage is a very clean place. The workers are very friendly and compassionate. Whatever questions you have they are very willing to answer and make you feel comfortable in talking with them. They always have a smile a in welcoming you into the building. I recommend My Storage as a place to store your belongings.
My storage is a very...
This is my favorite storage facility! You will not find another as clean and with better customer service. Every employee I have had an encounter with has always been so friendly and professional. A place of excellence second to none!!!
This is my favorite ...
Jessica and Lori are great. They take care of any issues and will guide you on getting your own storage unit at a great price..
Jessica and Lori are...
What an excellent location for a storage unit. The people that work there are even better. I have nothing but great things to say about my experience there. Well done!
What an excellent lo...
The receptionist gave me amazing service! Will tell my friends!
The receptionist gav...
The front desk is awesome!
The front desk is aw...
Front Desk is great! Amazing service, everybody seemed to be very friendly. Highly recommend
Front Desk is great!...
Front desk receptionist was friendly and professional. Property is well maintained. Definitely recommend this place for your storage needs!
Front desk reception...
This place is great hands down, helpful and friendly. Don’t waste time trying other places there’s no need and the front desk staff know how to treat customers! 100000000/10
This place is great ...
The reception service at the front is always friendly and helpful, the property is clean and well maintained and I can rest easy knowing my items in storage are safe and protected.
The reception servic...
This place is awesome. Its clean and the staff are very friendly and informative. 10 out of 10 would recommend.
This place is awesom...
Super freindly staff. They are very helpful and detail oriented! Chiannes amazing
Super freindly staff...
The team at this location is awesome. Tena and Chianne are great.
The team at this loc...
Staff always friendly and helpful. We are confident items were safe from mold and rodents being in a climate controlled unit. Would use again if needed.
Staff always friendl...
A great place to store your stuff. Ms. Shannon is always friendly and helpful. I've rented units here multiple times when needed just for her customer service. Highly recommend.
A great place to sto...
great place to store your things lovely staff clean and well organized facility..fair pricing
great place to store...
Very professional staff! Extremely friendly and knowledgeable! Very clean facility! Greatly satisfied with my experience here!
Very professional st...
Excellent service
Excellent service
Great customer service. Mystorage is my # 1 for storage.
Great customer servi...
Sarah and Jael did a great job helping me with storage unit.
Sarah and Jael did a...
Thank you too, Kimberly and Chianne for providing excellent service. I would recommend this facility to anyone seeking storage in the Suffolk area.
Thank you too, Kimbe...
Jael and Sarah are amazing employees always very helpful with anything you need help with
Jael and Sarah are a...
I am very pleased with the person that helped me. She was very helpful. I am very thankful to have meet her.
I am very pleased wi...
Emily provided the best customer service ever! She was helpful, knowledgeable, and even gave me a tour of the facility. It’s clear that she puts her clients first. Great job!
Emily provided the b...
Kimberly Is Awesome!! She Always Have A Smile On Her Face & Is A Big Help When I Need Assistance . Thank You So Much Kimberly For All Of Your Help & Kindness!
Kimberly Is Awesome!...
Just purchased a unit, process was really quick and easy. Thank you Kimberly you were a great help
Just purchased a uni...
I purchased a unit here, had it round a year or little more. Great staff, they are always friendly and helpful. I highly recommend to any customer. Kimberly Thomas Is awesome
I purchased a unit h...
Management is great, quick and easy check in/sign up, great pricing. Def will use again.
Management is great,...
I had a great first-time experience with the store manager Kimberly Thomas. She was helpful and explained everything thoroughly. Her customer service and professionalism has made me a customer on the spot. Also the facility was clean and secure.
I had a great first-...
Excellent on site customer service,Cleanliness, and a Secure location.
Excellent on site cu...
Excellent! Profession, caring and helpful staff..Kerry is the best..If I ever need another storage solution, I absolutely know who to call. I had this unit for 5 years.Nothing was ever disturbed..Highly recommend!
Excellent! Professio...
I am impressed, Bonnie did an amazing job to sign me in within minutes. What a difference in customer service and cleanliness compared to the storage place I was renting before in Viginia Beach! Happy to have shopped around again and highly recommended.
I am impressed, Bonn...
Easy to access and plenty of moving carts. Bathroom is only open when the office is, but otherwise clean and easy.
Easy to access and p...
I had the absolute best experience getting set up with a storage unit. The ladies really went over and beyond to make sure it was a positive experience! I definitely recommend this company.
I had the absolute b...
There will never be enough word to express my gratitude for Ms.Kim. She goes above and beyond to make sure I’m not just a number…but a valued customer. Even when I fall short, she never judges me and is always willing to provide guidance and resources to help me! Thank You so very much Ms. Kim!
There will never be ...
Front office lady was very friendly and made the process quick!
Front office lady wa...
Love the staff there!!
Love the staff there...
Friendly, helpful staff. Clean drive up storage.
Friendly, helpful st...
Jackie was great! She showed me all around the facility and got my unit set up with ease! the facility is very clean.
Jackie was great! Sh...
My experience was very good with mystorage. I like the GREAT DEAL they gave me for number 1(saving money during this time of high inflation is a must). Number 2 the staff was friendly and gave me all pertinent information I needed. Number 3 I have another storage unit that is a well known company. They wasn’t truthful with me and their staff apparently don’t like their job very much; You can tell by the way they talk to you. Plus they keep the door locked to keep you out so you don’t ask any more questions. They will say they are at lunch which is different everyday (it’s when you show up).
My experience was ve...
Excellent service
Excellent service
Clean, easily accessible, well-lit. My belongings are in really good hands.
Clean, easily access...
Shay help with getting us 2 units . Very sweet
Shay help with getti...
They have been really great to me great place to use and place is very clean
They have been reall...
Very lit on dark nights for security. I like this feature as I am usually only able to go over there after sundown
Very lit on dark nig...
Staff is friendly, has good atmosphere and clean facilities.
Staff is friendly, h...
Excellent and friendly staff
Excellent and friend...
Great place and friendly staff.
Great place and frie...
Nearly 3 yrs, I stored my belongings at this storage facility, it's clean, bright, with very helpful and friendly staff.
Nearly 3 yrs, I stor...
I was pleasantly surprised at the prices. I was expecting a lot more money due. The manager was incredibly generous and answered all my questions. Also the main one helping me that day was a woman named Ja’el. She took so much time for me. She answered all my questions as well. She took me to 3different units so I could visualize how to store the things I need to bring in. She was patient with me and even helped me lock my units. I highly recommend this location or even the company to anyone. They actually seem to care about people not just the money. That was a godsend with my situation. They both did a lot for me and I’m so grateful and thankful.
I was pleasantly sur...
Great customer service. Easy to set up an account
Great customer servi...
Outstanding customer service and the facility is awesome.
Outstanding customer...
I recently had to move some belongings into a storage unit and Bonnie was extremely helpful and knowledgeable throughout the process! I highly recommend this facility!
I recently had to mo...
I have been a customer for over 4years and the service is always spectacular! I just added a larger space to my existing account and they made the process extremely easy and fast. I will continue to sing praises to everyone that I know and always recommend this facility.
I have been a custom...
Kimberly is amazing. She walked me to the unit and went over absolutely everything about the property and rules. As someone who’s moves ALOT she provided my best experience yet!
Kimberly is amazing....
This MyStorage location off Nansemond Parkway near I-664 is in a great location, and the service I received was excellent. It is not climate-controlled, but if you don't need that the units are clean, the roll-up doors are new, the grounds are immaculate, and the location is gated and camera protected. The people who work there are friendly and helpful. You can tell is it run by people who care about doing things the right way. Highly recommended. The day I rented here, I had already looked at another one off Airline that was poorly maintained, dirty, and cost more too. Go here instead - you won't be disappointed.
This MyStorage locat...
If I could give this place 10 stars I would, customer service is amazing and friendly especially miss Kimberly she’s helped me both times I rented from this company, I definitely recommend for people to come rent from this facility
If I could give this...
The best storage area! The office staff has always been the very best and extremely accommodating! I have used this storage area twice for 2 different moves and I am always exceptionally pleased!
The best storage are...
Great Owner very clean. 24 hour a secure access.
Great Owner very cle...
Kerri was very professional and kind. The process went very smooth and quick. I would recommend everyone to use them.
Kerri was very profe...
The employees here are always more than accommodating to me.
The employees here a...
Excellent costumer service, clean units and easy access.
Excellent costumer s...
Stored my jetski there for almost a year and was still in good shape got it being outside, everything was still intact
Stored my jetski the...
The front desk ladies greeted me as soon as I came in. Allowed me to go view the unit before purchasing and were already starting on the process while I road back there. They explained everything such as bills and when maintenance comes. I highly recommend!!
The front desk ladie...
Very courteous and professional staff that assisted us in obtaining the space we needed in a timely manner. We didn't have to wait long in the process and everything was explained clearly and concisely.
Very courteous and p...
Kelly and Chianne were wonderful. They help me with my account and are a pleasant to work with. I would recommend this location and service anytime
Kelly and Chianne we...
Kimberly and Chianne were so very accommodating and friendly and super supportive.. I recommend this facility to anyone..
Kimberly and Chianne...
This storage company is great and easy to use. Shannon is Super sweet and very professional and she knows everyone personally. Great place!
This storage company...
I’ve been doing business with this location on Warwick BLVD in Newport News for about 7 years. The office personnel are always polite, professional and courteous.
I’ve been doing bu...
Excellent service, awesome prices and super clean!
Excellent service, ...
Jessica and Lori are both very knowledgeable, and efficient. Take care of all my storage needs.
Jessica and Lori are...
Jessica was awesome. She was very knowledgeable and friendly
Jessica was awesome....
Professional and prompt service...very clean storage facilities...EXTREMELY high quality customer service!
Professional and pro...
I just signed up for a unit on 6/20/2023. Jessica was extremely nice and provided answers to every question i had. The facility is very close to my house. The convenience of including required insurance premium with the monthly rental payment cannot be understated! I look forward to being a customer for the foreseeable future!!
I just signed up for...
Awesome customer service
Awesome customer ser...
Both ladies were amazing and the office and storage units smell amazing!
Both ladies were ama...
Free water, Great Customer service, and great conversations!! Recommend Kimberly a lot!! BY THE WAY, The gum is great
Free water, Great Cu...
Great customer service!!! I will definately recommend to others.
Great customer servi...
Jennifer Is awesome thanks for all the help
Jennifer Is awesome ...
Excellent communication, friendly staff, clean facility. Very easy!
Excellent communicat...
Great communication!
Great communication!
Very nice facility. Kerry was very nice and helpful thru our time there.!
Very nice facility. ...
No hassle storage. I rented a storage unit two years while working overseas. It was an affordable hassle free option to store everything I needed. We laid down a blue tarp to keep out moisture and sealed everything we could in vacuum storage bags. I was amazed that not one thing had mild or mildew on it after two years. The staff was friendly and professional. Great service.
No hassle storage. I...
Very pleased with the staff and facility!!
Very pleased with th...
Great customer service
Great customer servi...
Spoke with Jennifer she is hands down unbelievable Excellent customer service this young lady needs a raise!
Spoke with Jennifer ...
Great
Great
The manager was very professional and super helpful. Unfortunately when I first inquired about storage for my trailer no spots were available. But they contacted me immediately when the spot became available. Fare pricing and facility was looking good in the process of being overhauled. Would highly recommend!
The manager was very...
Very good
Very good
Quick & relatively easy sign-up
Quick & relatively e...
Great customer service and very professional and thorough Rental experience
Great customer servi...
Kerry at My Storage is the best! She provides great customer service and help me enjoy keeping my boat at this facility for over four years!
Kerry at My Storage ...
Kerry was so pleasant and sweet to work with when setting up my storage unit. She made the whole process simple and quick. She even offered to talk to my movers to explain how to pull their truck in. I’d go back just to visit with her
Kerry was so pleasan...
My storage rental went up $35/month!
My storage rental we...
Always had a great experience anytime! Process in and out super quick When relocating or just temporarily during spring cleaning or decluttering.
Always had a great e...
Fantastic service! Very clean.
Fantastic service! V...
Kerry at the Atlee location has been so wonderful!! She is always friendly and helpful with whatever we need! Absolutely love having our storage at this location!!!
Kerry at the Atlee l...
I would like to thank Kimberly and Chianne for all of their hard work for helping get the storage unit I requested. Both were very consistent with their work and providing me with all the information I needed. I highly recommend this location for storage if needed. Thank you to this awesome staff as I have my items here until it's time for me to move in May 2023.
I would like to than...
EVERYTHING WAS EXCELLENT!
EVERYTHING WAS EXCEL...
Experience was calm, Ms. Kimberly led me through with no hiccups or issues and got me in an out, would recommend
Experience was calm,...
Staff especially Kimberly are great. Helps whenever I need it. Georgann Hills.
Staff especially Kim...
Since the first day I got my storage unit I have been highly satisfied. Every time I come to visit my unit the halls are super clean and the staff is always polite, respectful, helpful, and friendly. Especially Chris Allard, who has been outstanding! Even the bathrooms are always clean. I definitely would not want my property stored anywhere else but here!
Since the first day ...
Easy process. Location Manager, Jessica, was more than helpful. She was friendly, knowledgeable, and saw that my process was without glitches. We are moving from Georgia, looking forward to doing business with you.
Easy process. Locati...
My experience at the Kempsville location has been very pleasant. The staff is very helpful and professional. The facility is always clean and very well maintained.
My experience at the...
Great service. Explained each detail very well!! Would highly recommend.
Great service. Expla...
Chris and the staff here are absolutely amazing! The customer service is great and very friendly. I’ve never had a storage unit before, but this staff made the process so easy. The call I received after my inquiry was very warm and inviting, which is what made me come in. I HIGHLY recommend this location!!
Chris and the staff ...
Used this storage while waiting to move into my new place. Absolutely loved it and the staff where all amazing.
Used this storage wh...
Great place to store. Nice staff
Great place to store...
My friend's car, which I purchased, had been stored there for 6 years. Inoperable, with deflated tires and having never personally inspected, Bonnie...
My friend's car, whi...
Great deals !
Great deals !
So glad I found this place! The staff was very helpful and friendly over the phone , I went in and Shannon was an encyclopedia of knowledge
So glad I found this...
Alex was very friendly super helpful. First time ever having to rent a unit. Awesome experience.
Alex was very friend...
My father has a storage unit here and we love going here the staff Ms. Shannon and Ms. Bonnie they are sooooooooooo respectful, well mannered, kind , friendly, helpful and funny. It is a clean establishment I can tell they take pride in where they work and that's not all that common any more! I will never use another storage facility.
My father has a stor...
Very nice place to store your storage. Easy access, 24 hour gate code. They also have a new set of units going up , climate controlled boat and rv area. Great prices. Very polite and caring staff.
Very nice place to s...
Great service. Very pleasant experience and good prices. I would rent again
Great service. Very...
Awesome customer support. Lori and the manager are awesome
Awesome customer sup...
Emily was so wonderful! She was super polite, and very helpful. Great experience!
Emily was so wonderf...
Jennifer was very polite a professional great customer service over here
Jennifer was very po...
Great units and the new management seems to be improving the business.. Jenn is super helpful whenever I need assistance
Great units and the ...
I spoke with Jennifer on the phone who was very polite and straight forward. I stated to her I had a bad experience with a prior company and she put all my worries at ease immediately. Nothing but the best service!
I spoke with Jennife...
I spoke with Jennifer over the phone she answered all my questions I had . Very polite and excellent customer service
I spoke with Jennife...
Staff is exceptionally helpful, facility is immaculate. Highly recommend!
Staff is exceptional...
As we all know. Moving can be very exhausting and overwhelming. I would just like to thank Tena and the other staff for making my experience outstanding!! I was greeted as soon as I walked through the door. Tena took her time in going over availability with me, sizes of units, etc. I appreciate the positive and exceptional service that was provided to me!
As we all know. Movi...
Kerry is AMAZING! Facility is run professionally for businesses and personal use! I highly recommend!!
Kerry is AMAZING! Fa...
Chianne is absolutely amazing! The staff is always friendly and inviting. The facility is clean.
Chianne is absolutel...
The Suffolk location has been such a pleasure to do business with. Everyone is super helpful and really go above and beyond to take care of their clients. I couldn’t have asked for a better customer service experience!
The Suffolk location...
Stephanie is AMAZING!!! It had been a rough week for me, but Stephanie was so comforting! Reassuring!!! Kind!!! Compassionate!!! And even saved me money on my storage. The storage area is very clean, which again Stephanie maintains well, the units are fresh and clean. It’s comforting to know that there’s still some good and kind people out here. Thank you MyStorage and Stephanie you ROCK!!!
Stephanie is AMAZING...
Stephanie was really helpful, helping me with options before I commit and answering all my questions. Thank you so much for your amazing customer service! Clean and organize place.
Stephanie was really...
Chianne & Kimberly were the best. Their customer service skills are excellent! I recommend MyStorage to the public.
Chianne & Kimberly w...
Ever since i’ve been here everyone has always been friendly and nice.
Ever since i’ve be...
Rented a unit last week. Stephanie gave outstanding customer service.
Rented a unit last w...
Sarah was absolutely AWESOME!!! Answered all my questions and showed me the size difference with a 1st floor and 2nd floor unit. Could not have asked for anything better. Had several quotes from other places but the customer service could NOT be matched. Thank you again Sarah!!! You were great!!!
Sarah was absolutely...
Jessica and Lori are absolutely amazing . In a time in need they were able to help us get a unit and everything figured out within 20 minutes. They are so sweet and I am so happy we chose this place !
Jessica and Lori are...
I have been a customer of My Storage, Warwick Blvd, Newport News, VA for many years. I had two 10x10 storage units from September 2018 - March 2021. The price was affordable, the facility is well-maintained, clean, and taken care of by its community office personnel, and customer service is helpful, polite, professional, and outstanding. I needed to store some personal items as a result of a recent March 2023 move and decided to visit My Storage Centers, Newport News again. I was grateful to meet Alex who made me feel like a valued (former) customer and based on her knowledgeable interaction with me was the reason I decided to use the service again. Stephanie is also knowledgeable, and proficient in areas of customer service, and billing, and too very helpful. It makes me happy when I am treated well and valued as a customer. I have had several interactions with Stephanie and she is a terrific and business-savvy person. Thank you My Storage Centers, thank you.
I have been a custom...
Great Service Very professional Great Family atmosphere..
Great Service Very p...
Kerry and her staff do a fantastic job with Customer Service and Facility Maintenance!
Kerry and her staff ...
Jessica and Lori provided excellent customer service on each occasion. I highly recommend their location!
Jessica and Lori pro...
Jessica and Lori are AWESOME. They have excellent customer service skills. I love them.
Jessica and Lori are...
Easy access, very reasonably priced. Kerry has been friendly and easy to work with!!
Easy access, very re...
Great service!!
Great service!!
My move in process was seamless and the office team is amazing.
My move in process w...
The manager and staff are extremely helpful, this unit is IMPECCABLY ORGANIZED AND CLEAN . Safe is how I feel upon entering even after the office is closed.
The manager and staf...
Easy to communicate, friendly staff
Easy to communicate,...
Kim was an Amazon person to deal with she gave me good customer service and I definitely recommend this location to any one !!!! The property was well kept up !!
Kim was an Amazon pe...
I have enjoyed my stay at atlee storage - Kerry is awesome to work with - if I ever need storage again I will definitely go there & highly recommend if you need a storage unit to go there Margi
I have enjoyed my st...
MyStorage is amazing! Chris is an awesome store manager because he truly cares for his customer base and is always trying to improve his property. You won’t be sorry working with Chris and MyStorage!
MyStorage is amazing...
Lori and Jessica in the office are amazing. Ive had three units and a parking spot. I will not go anywhere else. Thank you for great service ladies!
Lori and Jessica in ...
Great service and staff....very clean and safe environment.
Great service and st...
I had a unit outside, no climate control unit, but it was still amazing! The carts to help move in are great and Chris Allard even went so far as to find me an allen wrench to take apart a piece of furniture that would not have otherwise fit. Great experience, would and have recommended to friends and family!
I had a unit outside...
Jennifer is so helpful and always in a good mood….it’s a pleasure to see her every time I go to my storage unit….Arnell Pugh
Jennifer is so helpf...
I spoke with Jennifer over the phone very polite, patient and professional also very knowledgeable. I didn’t end up needing a unit (personal reasons) but I definitely recommend this place, great customer service.
I spoke with Jennife...
Quick and Easy the staff was very friendly and helpful. Would recommend to anyone In the area
Quick and Easy the s...
Terry was absolutely a life saver with my move to the area. She made the move so smooth for me. Her customer service skills goes way above the normal customer service standards. If I should ever need to utilize a facility, this is where I would go.
Terry was absolutely...
Clean. Office clerk is great. Was recommended & would definitely recommend.
Clean. Office clerk ...
Jessica is great! She was quick to call us when a new parking space we wanted opened up.
Jessica is great! Sh...
Kerry is simply the best with people and treats them like family!
Kerry is simply the ...
I’ve had the pleasure of working with Kerry ( the manager) for many years at this location and she has just been absolutely amazing, helping me through many situations thoughtfully and carefully providing great service! You couldn’t ask for a better storage facility to be associated with.
I’ve had the pleas...
Atlee MyStorage is a professionally managed operation that offers friendly service, and a very secure facility to keep your belongings. The location is easy to access, safe and the whole 9. The manager at Atlee MyStorage, Kerry, is fantastic and will help you out with anything at anytime.
Atlee MyStorage is a...
The folks at this location are absolutely outstanding! We're always needing storage and parking. We work a lot with Kerry. She takes time to listen and goes out of her way to accommodate those last minute requests. As well, they keep a stocked fridge full of water that's always handy! #SecondToNone
The folks at this lo...
Shannon along with the rest of the staff are always awesome to deal with thank you!
Shannon along with t...
Emily was so helpful and courteous. She understood my needs and kept me informed of any changes that may support me. I would 100% recommend My Storage Centers to anyone.
Emily was so helpful...
Very friendly staff
Very friendly staff
The manager was absolutely amazing! I would recommend this location to anyone.
The manager was abso...
Bonnie gave excellent customer service. Would highly recommend . If your in the area and need storage Go see Bonnie !!
Bonnie gave excellen...
Kimberly & Chianne are so Awesome!! They're very helpful & always answer any questions that I have.
Kimberly & Chianne a...
A phenomenal option if you’re looking for a storage facility! The faculty’s professionalism and attention to our concerns helped up decide which size unit we need and why climate control would be beneficial. I know me and my fiancé are very happy with our decision to go with MyStorage and the office staff at London Bridge in particular makes us very glad that we went with this location. 10/10 if you’re looking for self storage!!
A phenomenal option ...
Shannon is a great representative for the company. She is very attentive and professional. We’ve rented several units at the London Bridge location and it’s been nothing but a good experience. Shannon goes above and beyond to make you feel like a valued customer. I’ve tried other places and nothing compares to the clean compound and smiling faces.
Shannon is a great r...
London Bridge facility has the most amazing staff I have been a customer for several years would highly recommend ❤️❤️
London Bridge facili...
Kimberly and Chianne are excellent
Kimberly and Chianne...
Love keeping my items here in storage wish I was able to access my things later sometimes..
Love keeping my item...
Kimberly has Great customer service
Kimberly has Great c...
I inquired about a storage unit and the response was quick. I stopped by after work to check the place out. The facility is very clean, well lit, and appears to be well taken care of. Jennifer showed me around and we started the rental process. Jennifer was wonderful to work with. I am looking forward to storing my belongings here, as I trust the will be safe and without fear of them being ruined by environmental conditions as if they were stored in a non-climate controlled environment.
I inquired about a s...
Everyone was so helpful from me picking out my unit and helping me with a truck to get my things to storage
Everyone was so help...
OUTSTANDING customer service and great rates! I WILL ALWAYS choose them for ALL my storage needs. Would give 10 stars if I could!!!!!
OUTSTANDING customer...
Kimberly and Chianne are great and friendly people I have met and the facility is clean and temperature inside the storage are just right. They did an amazing job and having a storage with them was one of the best choices I made.
Kimberly and Chianne...
Stephanie is very knowledgeable, professional and personable. Made me extremely comfortable and helped me make the best decision for my first storage experience. Thank you
Stephanie is very kn...
I'd like to thank yall for 3 years of great service. I highly recommend this facility for your storage needs. They have always maintained a clean and safe facility. And Kimberly the manager goes above and beyond to take care of your needs.
I'd like to thank ya...
Clean. Office clerk is great. Was recommended & would definitely recommend.
Clean. Office clerk ...
This is the best place on earth to storage your most valuable possessions. My ladies Chianne, and Kimberly have provided me with the best customer service ever. Thanks ladies!! Keep up the great job!! You rock!!
This is the best pla...
Jennifer is wonderful, polite and respectful, pleasant to do business with! Facility is very well maintained
Jennifer is wonderfu...
I highly recommend My Storage on Lee Davis Road. From the moment I went into the office back in March of 2022 till current I have had the best experiences with the staff. Chris and Sirroya are just amazing and go above and beyond to give excellent customer service to each person who comes through the door. They are very professional and outgoing and have great personalities. More importantly they have complete knowledge of what size unit you would need for your personal belongings. Having multiple units here that says a lot in my opinion. The fact the ground are secure and always kept so clean is amazing.
I highly recommend M...
The ladies at My Storage were courteous, super knowledgeable, broke everything down to me in terms I could understand. I really appreciate the great customer service I received from Stephanie and Alex! Keep up the excellent customer service!
The ladies at My Sto...
We have had nothing but positive experiences with Jennifer. She has been both helpful and patient. She is an awesome ambassador for your company!
We have had nothing ...
This is an outstanding storage unit facility! I rented a climate controlled unit for quite a while. interior areas are kept clean a well as the outside areas. The staff is professional, kind, understanding and takes the time to listen to you.. I would recommend this storage facility anytime.
This is an outstandi...
Jennifer was extremely helpful and very professional. I could not have asked for a better experience. It was the first time I have rented a storage unit. Jennifer walked me through everything and made me feel comfortable from the moment I first called to walking in the door. Thank-you!
Jennifer was extreme...
Outstanding staff met all of my expectations. Very clean facility. Would recommend to anyone!
Outstanding staff me...
Siroya was very professional. She greeted me when I walked in the door with a huge warm smile.The process for a new rental was easy and she gave me multiple options. After she walked me to my new unit and was very personable the entire time. Siroya is definitely someone I’d want on my team if I was self employed.
Siroya was very prof...
Bonnie was so helpful and made getting the unit super easy.
Bonnie was so helpfu...
Excellent customer service!
Excellent customer s...
I came to your facility in need of space for a move and I was greeted and helped by a very professional and knowledgeable Manager. She took care of my every need and made my day a lot better. I checked out the units and they were very clean and security was top notch to where I will not have to worry about theft. The units were very reasonable to my surprise, I'm very Happy I came here , Happy 2023 started off Great! Thank You!
I came to your facil...
Excellent service. I appreciate it greatly. Kim was very accommodating and interpersonal. Thank you
Excellent service. I...
We chose an inside unit and it is so clean and nice, there are carts available for you to use to help transport your belongings. The staff is super friendly.
We chose an inside u...
Excellent customer service!
Excellent customer s...
I received the most courteous customer service. They're very knowledgeable, attentive and willing to suggest options that will benefit your storage needs. The facility is well kept with very clean units and the space provided was the perfect fit (no pun intended)
I received the most ...
Excellent customer service that is very personable making the partnership with my business a great fit.
Excellent customer s...
Ladies in the office are very nice and attentive; property is clean Maria and Jennifer do a great job!
Ladies in the office...
Met Kim on a desperate day and one week later when reality kicked in, she was able to accommodate me. Great customer service. I look forward to working with her and the facility !
Met Kim on a despera...
The people there were great.
The people there wer...
I don't think I have ever met nicer people! The staff is amazing. They listened to and met my needs. The facility is very clean and well maintained. I feel my belongings will be very safe here.
I don't think I have...
I noticed that the place stays clean.There's no Riff Raff running in and out that i can see
I noticed that the p...
The ladies up front are great! They are professional and work great together. My camper spot is paved and clean. Very secure.
The ladies up front ...
Great customer service. Property Manager, A., was helpful and patient. Thank you
Great customer servi...
I'm grateful
I'm grateful
Clean, tidy, secure and well lit. Love it
Clean, tidy, secure ...
Facility is clean, transparent pricing, and it’s in a convenient location. Jessica and Lori are both great and exemplary of service advocates!
Facility is clean, t...
Mr. Allard was super friendly and helpful. Very impressed with the facility.
Mr. Allard was super...
Beautiful storage units.
Beautiful storage un...
Like it alot but feel nerves going alone. People are great with helping you.
Like it alot but fee...
Lavonya gave the best customer service. The unit is tall and clean. The prices are great compared to other storage units with the same size in the area.
Lavonya gave the bes...
Lavania should get a raise! Best customer service I've ever had!
Lavania should get a...
Superb service. Chris was very friendly, kind, professional & extremely helpful. The lady that I spoke with on the phone was excellent and thorough as well.
Superb service. Chri...
Friendly, competent staff. Unlike some others, no kiosk -- actual people to speak to. Excellent, personalized service throughout the signup process. Could not be more pleased.
Friendly, competent ...
The most exceptional service I have ever received from a wonderful human being.
The most exceptional...
when the imposter is sus
when the imposter is...
Shannon and Stephanie are great. Highly recommend this storage.⭐️⭐️⭐️⭐️⭐️
Shannon and Stephani...
When I looked for a storage facility, the two most important issues for me were cleanliness and safety. MyStorage has met and exceeded my expectations! The office staff is so friendly. Jennifer greeted me with a smile and couldn’t have been more helpful or informative. She listened to my concerns and was able to find the perfect unit for me. I highly recommend this facility!
When I looked for a ...
Staff was super friendly and helpful. They really should get raises!
Staff was super frie...
Went to pay a bill.
Went to pay a bill.
Kimberly was courteous, professional & knowledgeable on all questions. The facility was clean & welcoming. I have been very satisfied. Thank you.
Kimberly was courteo...
I would like to thank Kimberly at My Storage for all her hard work helping my mother with her unit. She was extremely helpful and went above and beyond. My mom was so frustrated everywhere else but Kimberly kept her calm and made her feel comfortable and made it so much easier for myom to rent. Thank you again Kimberly!!!
I would like to than...
I had a really excellent experience with MyStorage. Lavonya was super helpful and went above and beyond. The facility was very new and clean. Also the price point for my 5x5 unit was the best that I'd seen. 10/10
I had a really excel...
The place is well maintained and very accessible from the highway. The young lady behind the counter was awesome. I had a boatload of questions and she answered each one without getting irritated. She was helpful and courteous and never lost her smile
The place is well ma...
Stephanie has great customer service skills. The units are very clean and spacious. Great location also.
Stephanie has great ...
Very professional staff. The facility is very clean and secure
Very professional st...
MyStowage Center on 711 ward rd. Chesapeake, VA is where to go if you need to stow your belongings. Kind, friendly staff is always willing to go head, shoulders and beyond to meet yours needs. The Center is clean and up kept on a daily basis and it shows. Keep up the outstanding customer service and cheers to Jessica and her staff!
MyStowage Center on ...
Nice, new, clean, and well maintained storage facility with many options for your storage needs. Employees are all nice and easy to deal with, and very customer oriented.
Nice, new, clean, an...
I rented another space at Grassfield and Jessica was super efficient. I was asked all the right questions and was told exactly what I needed to do. The signup documents were sent to me while we we still talking on the phone. The whole process was short, sweet, and complete. I rent a lot of storage around the country and none of them are ever close to being as knowledgeable and efficient. I appreciate that. Thanks.
I rented another spa...
I just rented another storage unit after vacating a unit about 1 year or 2 ago and I have to say that Jennifer is a doll. She works to accommodate the customer and to make sure everything is acceptable. The process is streamlined and she is very thorough in explaining everything. This storage location is my go to for sure and I highly recommend it to everyone who is looking for a clean, safe environment and warm, welcoming staff, especially Jennifer to meet your storage needs. A great place!
I just rented anothe...
Very clean, new facility. The parking is good and you can usually pull right up to the covered entrance. It's climate controlled and brightly lit and there are many carts to move your things in or out. The few times we came across the people who work there, they were very friendly and helpful. We rent a rather large space and yes it is expensive....just like everything else these days!
Very clean, new faci...
Jessica Grace (manager) was a great pleasure to work with. Prices for RV storage are half the price I was getting quotes on. It was a no brainer to choose mystorage. I can now breathe easy knowing my RV is in a clean & safe (secured) facility. Wishing you all a great experience also!
Jessica Grace (manag...
The lady that works there was very helpful and very nice
The lady that works ...
My experience with Kimberly was top notch from beginning to end. She was very responsive and knowledgeable and her customer service was a breath of fresh air. She helped to make our move,a lot less stressful.
My experience with K...
THE BEST!! Customer service was 100%! The units are clean & accommodates my “stuff” Climate controlled & pest free!! I’m so glad I’m storing with My Storage
THE BEST!! Customer ...
Chris Allard aka Richard thank you so much for all your help and recommendations, from the moment I walked in the door ...I thought I'd have to jump through hoops BUT NO you greeted me with a smile how may I help you and then explained every step to make sure I was understanding it all, then took me to the unit to make sure it was the size I needed. A big THANK YOU
Chris Allard aka Ric...
Excellent customer service! Kimberly was knowledgeable and very efficient. The complex is newer and very clean.
Excellent customer s...
Kimberly is the best, although they didn't have units available, she worked so hard to help me find a storage and one at a good deal! Amazing, friendly, and helpful, thank you soooo much!
Kimberly is the best...
Super easy to reserve a unit, staff was fabulous, if I could give more than 5 stars I would.
Super easy to reserv...
Lori was very helpful and professional and answered all of my questions
Lori was very helpfu...
Kerri was an angel helping me get signed up. She was so helpful and made sure I was comfortable with the contract, facility, and showed me multiple routes to my unit. My only qualm is that setup has to be basically redone in the office if you sign up online, a little redundant but I assume that’s corporate and not location specific.
Kerri was an angel h...
We have a large unit in the conditioned space. 2nd floor but easy to get to. The app is very nice too.
We have a large unit...
Great staff very friendly, helpful and knowledgeable. Storage units were clean and Well secured. Easily accessible to get to my unit, and they offered a free truck use for a day!!
Great staff very fri...
Both the staff & the facility at the new My Storage in MECHANICSVILLE were fantastic! Chris was very helpful in acquiring my unit and Kerri answered all my questions with kindness. The facility is super clean and easy to navigate entrance and move-in. Highly recommend!
Both the staff & the...
Brand new facility, very clean and eco friendly. Lights in stairwells turn on/off on their own. Elevators to get to upper level units are large enough for two carts. Secure gate to majority of property.
Brand new facility, ...
Great people and great location!!! Facility is kept EXTREMELY clean. Truly climate controlled and dust-free. If your stuff is actually important to you --- THIS is the place to come. Ask for Jennifer!!!
Great people and gre...
Clean with friendly staff and competitive prices
Clean with friendly ...
Excellent storage facility, well taken care of. Easy access.
Excellent storage fa...
I am impressed with the cleanliness of this facility, and the customer service is unmatched.
I am impressed with ...
Easy to work with and the storage units were spotless. We started with two and now have three. We're very happy with our choice of storage provider.
Easy to work with an...
Jennifer was very friendly and informative. Great self storage facility!
Jennifer was very fr...
Maria was so helpful, friendly and kind. Thank you for all you help.
Maria was so helpful...
The best around, 24 hour access and temp control is excellent along with the very nice staff and uts so clean.
The best around, 24 ...
Kerry was very patient when it came to explaining everything about renting a storage unit, She was very pleasant and answered all of our questions, Walked us to our unit and again explaining the App to open the gate and sliding doors. Customer Service at it's Best. Thank you Kerry. Joe & Margie.
Kerry was very patie...
New place, clean and bright. Staff is very friendly and helpful.
New place, clean and...
Great customer service Kimberly is awesome gives you every detail on your unit and all she’s the best hands down!!!!!!!
Great customer servi...
The employees here were super nice! Already had which unit we were going to look at once on property. Feel very secure and safe!
The employees here w...
Ashley, was amazing, she knows the ins and outs of her job she was very very helpful, she’s very patient and explained to me everything that was needed to know, I would highly recommend this business to anyone if ever needed, thanks Ashley!!!
Ashley, was amazing,...
This storage facility is wonderful! I believe that my items will be very safe here, and the staff are wonderful!
This storage facilit...
London Bridge Storage is by far the best storage area in the business. Awesomeness is the best word I can think of to describe the staff at London Bridge. Particularly, Lori , who is phenomenal at what she does. Her service is always top shelf and takes “Attention to detail” to the next level. Thank you Lori, and again you are phenomenal. You put my mind at ease. Keep up the great work!
London Bridge Storag...
People very nice and helpful. Clean building great price for a storage unit especially in a climate control building. I highly recommend
People very nice and...
Very friendly and professional staff. Units are clean and the facility is well maintained. Prices are a little high compared to other storage facilities but the customer service and security you receive definitely make up for it.
Very friendly and pr...
Super friendly staff took excellent care of me and got me into the perfect storage room--super quick!
Super friendly staff...
I had a beautiful experience yesterday 10/08/21 went to rent a storage and My storage didn't have any that I could use so Ms. Kimberly was very very helpful to me, polite kind nice and had great patience with me even though she didn't have a size I needed she took the time to help me step by step to find a storage unit somewhere else and we succeeded Thank You again Ms. Kimberly Thomas (multi-task) I really do appreciate you and your generous help, yesterday showed me there are still good people in this world Bless you Kimberly Thomas
I had a beautiful ex...
If your moving from out of state to the Chesapeake Virginia area “My Storage” is the facility for you! I worked with Jessica, and her professionalism was a 10 out of 10. She’s gives fact not fiction. She’s follows up with emails and phone calls. My Storage has an electronic lease, this way you know that you have a storage for your belongings when you get into town, unlike the other 4 facilities I called “first come first serve doesn’t work for me. My Storage works, give them a call!!
If your moving from ...
I have a storage here good facility
I have a storage her...
Staff Was very friendly and helpful and accommodating our needs and a very short time. Access to the Facility is more than adequate and easy to get to.
Staff Was very frien...
Beautiful. clean and well organized facility. The staff (Ashley and Lavoya) are amazing to work with. They took all the time needed to show different units, explained the ins and outs, and answered all of my many questions. I could not ask for a better experience.
Beautiful. clean and...
Brand spanking new, with so many types and sizes from which to choose. The employee that assisted me in sign up and orientation was wonderful. Location is fabulous as well as not being an eye sore for the community.
Brand spanking new, ...
Excellent customer service - thank you!
Excellent customer s...
Lori the assistant manager was an amazing help with such short notice, I found a storage unit online and reserved it. Within a hour Lori had called me asking when to expect me. Upon arriving I was offered ice cold water and we got right into the process. Luckily for me the moving truck was available and way more affordable than any other option out there. Lori was polite, professional and courteous and made a very stressful last minute move everything into storage much smoother. Thank you for everything!
Lori the assistant m...
2nd time we used this facility . Quick and easy . The storage area is very clean. I would use them again if I ever have the need to again . I would also recommend them to other people as a clean and safe facility . Jenny was very helpful and efficient . Thanks Ms Jenny ………….
2nd time we used thi...
Rental was easy and Ashley was friendly and helpful. The facility is very clean and in good condition.
Rental was easy and ...
Kimberly provided great customer service. Thank you!
Kimberly provided gr...
Great customer service, fast efficient, and detailed, customer service representative was helpful, polite, and courteous....
Great customer servi...
I’m very pleased with the service I received from Kimberly and Maria. I had reserved a unit online and when I got to the facility the unit was no longer available but Kimberly went above and beyond to find a unit for me while Maria got everything set up for my move in date and usage of the truck. The facility is in a great location and well kept. These ladies are amazing!!!
I’m very pleased w...
The lady in the office was very nice and I like the security and cleanses of the place
The lady in the offi...
Both ladies working there were very professional and nice.
Both ladies working ...
Spotless clean and brand new heat/cool system. Good prices also.
Spotless clean and b...
Quick and easy. Great service and a very nice facility!
Quick and easy. Gre...
I had a great experience signing up with MyStorage. Facilities were clean and service was excellent.
I had a great experi...
The office staff at Cosner My storage is so pleasant and nice to work with. Went over everything with us. The company is blessed with people like that representing the company. Lavoya Payne and Ashley Adorno were the two we dealt with. Great experience with them.Dale Ballew/Alice Farmer
The office staff at ...
They were absolutely amazing! Especially Jess. She helped me with my big U-Haul and car towed behind it to find a place where I could park. Unload my things and get to my storage unit very easily. Amazing customer service. And great patients. Definitely store your things here. I live in Virginia Beach, but I prefer to store my things here with them. Especially because it was cheaper than the actual city of Virginia Beach.
They were absolutely...
Great customer service, clean well maintained storage center.
Great customer servi...
FRIENDLY STAFF!! I stored with them on and off and I am back storing again..
FRIENDLY STAFF!! I s...
I went in to sign papers for my storage unit and the ladies they have working there were absolutely amazing!
I went in to sign pa...
The customer service was excellent. I was in need of a rental unit, she told me she would give me a definite answer the next day for sure by 9:30 and she did. Its so nice to see people stay true to their commitment especially when it was during a busy holiday weekend.
The customer service...
Experience was very positive. I’m storing the contents of my home there until I get to my final destination. The gentleman in the office made sure my move in was successful. Appreciate his professionalism. The property is extremely clean and a great value. Thank you.
Experience was very ...
This is my first time renting an indoor storage unit. I inquired about the indoor storage unit over the phone from out-of-state two months ago and got the contract. Yesterday, I finally met Jennifer in person who has been helping me with everything. She is everything that you would expect from the customer service professionals, courteous, trustworthy, responsive, and efficient. Thank you Jennifer for everything and I definitely recommend My storage company!
This is my first tim...
The manager is the nicest lady! Knowledgeable, helpful, friendly. I’m moving all my storage from another company to this location I was so impressed with the whole easy process.
The manager is the n...
The process in renting a storage space went very well and without any issues. Lavonya was most helpful.
The process in renti...
Amazing and friendly staff. Very helpful and easy to relate to. Ashley was amazing, helpful, and answered all my questions. I will recommend to everyone I know. :) Thank you!
Amazing and friendly...
Awesome storage experience! The staff are very personable and willing to accommodate your needs. If I am ever back in the Chesapeake area, I will definitely store my belongings there!
Awesome storage expe...
Very pleasant Staff. I was in and out in no time. Very pleased with service and unit. Highly recommend
Very pleasant Staff....
A real pleasure to walk in to a clean, well kept, reasonably priced, and well organized storage facility. The agent Kimberly was very kind, helpful and really was the deciding factor for us move to this location. We know we’ll be safe there.
A real pleasure to w...
It doesn't get any better than this service. EVERYONE at this storage are "FANTASTIC ", and ever so helpful. Beautiful units at fair prices too. BEST place in Mechanicsville...Carol
It doesn't get any b...
Friendly staff, clean onvenient
Friendly staff, cle...
Excellent place and customer service, very clean and maintained and best of aĺl good prices
Excellent place and ...
Very clean well taken care of and Jennifer was great
Very clean well take...
Kimberly was excellent with helping us get our. We storage unit secured. She called and let me know the wait was over. Upon arrival she expedited the process smoothly and we were in and out within 35 minutes.
Kimberly was excelle...
Kimberly was amazing, very informative and friendly.
Kimberly was amazing...
Excellent customer service! I called a few months ahead of when I needed a certain size storage unit and they said they would call me when that size was getting low, and they did! They called me when they had 2 left and then again when they had one so I was able to get the size I needed! It's in the perfect location and the prices are reasonable. Highly recommend!
Excellent customer s...
It has been a pleasure working with the employees at this location. They are committed to giving 5-star service - always kind, attentive and friendly! The units are immaculate(!) as it's a new location. Nice new gates that function flawlessly. Having on-site access to Uhaul vans is also a plus. My enthusiasm in my review is because the entire process was so easy and customer friendly. It was such a great experience working with this location! Stop in at Peking Restaurant for some good Chinese food when you're over there!
It has been a pleasu...
The staff is very friendly and the grounds are well maintained.
The staff is very fr...
Great customer service
Great customer servi...
Excellent customer service
Excellent customer s...
Ez peasy
Ez peasy
Kimberly Thomas gave the BEST customer service, she followed up when she said she would and went overboard to find a storage space. She followed parodical and got me a storage unit that same day. She is did an outstanding job getting paperwork done timely and I thank her for all of her help.
Kimberly Thomas gave...
Kimberly T. Great customer service knowledgeable with company products and policies painless move in and the free truck rental was a plus!
Kimberly T. Great cu...
Personnel are exceptionally courteous and efficient,facility is immaculate
Personnel are except...
The service was top notch.
The service was top ...
Customer service is exceptional, the rates are very reasonable and the cleanliness is outstanding.
Customer service is ...
The manager is very nice and helpful.
The manager is very ...
Great customer service!
Great customer servi...
I would like to extend my sincere appreciation and gratitude to mystorage in CHESEPEAK to Tina she was very polite and helpful in show the unite. Good location very clean air conditioner. I will recommend to friends and family!!
I would like to exte...
Kimberly Thomas has really great customer service she took me on the little golf cart and help me find the best storage for my bussiness Thanks Kim I’m totally satisfied ♥️♥️
Kimberly Thomas has ...
Great staff. Clean facility. Need a Dumpster like most storage places have.
Great staff. Clean f...
They made my experience simple fair and easy and they had very happy personalities from the workers and I really appreciate that Thank You!
They made my experie...
This place was awesome!!! Always went out of the way to see if I needed anything when packing and unpacking!! Ladies in the front office were always happy and down to earth. Everything was clean and they even helped on my packing day delivering water!! Highly recommend this storage facility!! Also I finally made it!!!! Thank you.
This place was aweso...
Very clean units and groups. Have flatbed carts available for use.
Very clean units and...
Kimberly was the one I worked with from initial inquiry to the end. She was very helpful, thoughtful, personable, and was very willing to work with my somewhat unpredictable daily schedule. I’ve had nothing but great interactions and a very peaceful vibe from the facility itself. To Kimberly and the MyStorage staff, thank you very much! It’s been a pleasure doing business.
Kimberly was the one...
Jennifer made the rental process seamless! She was extremely responsive, efficient, knowledgeable and customer orientated. I could not be happier with my experience at My Storage thanks to Jennifer. Five Gold Stars! In addition, the building is spotless and it smells really good in there. I know that may seem silly, but I have peace of mind that my belongings are safe and sound!
Jennifer made the re...
The associates at this location were exemplary. Very knowledgeable, helpful, and very friendly and courteous. I would recommend anyone to this location because of them alone.
The associates at th...
Nice people helped me rent a U-Haul van a few weeks back. Had an unexpected urgent need to move things out of our home. They were able to help me find availability.
Nice people helped m...
I can’t say enough about how awesome the girls are here, they are very helpful and polite when ever I would need help with something or have an issue. I would and do recommend them to who ever asks about storage needs. THANKS!!
I can’t say enough...
The office people are always very friendly and helpful. The facility is very clean and well maintained.
The office people ar...
The ladies in the office are great
The ladies in the of...
Great experience Kimberly and Marie was so amazing and very accommodating they are wonderful!
Great experience Kim...
Kimberly was absolutely amazing!! I felt taken care of and like family! Under the circumstances of needing storage she was very helpful and guided me where I needed to be! Thank you so much!!
Kimberly was absolut...
Kimberly is awesome!!! I’ve never rented a storage unit before & she walked me through to see what size I truly needed and explained everything down to the last detail for me. I hope you give her a nice raise for being proactive along with fantastic customer service!!!
Kimberly is awesome!...
I have been using My Storage Center on London Bridge Rd since 2014. Within that time I've have up to 3 units at one time. This is the CLEANEST self storage I have ever seen! The units and the grounds are kept up nicely and I see them constantly doing yard checks. The drive ways are nice and wide! I've seen some storage places that you can barely drive a pickup through, much less a big moving truck. But this location even has parking places but enough for a 50' winnebago or a truck and trailer. I truly doubt you can beat the price of the clean, spacious, storage units. And SHANNON IS AMAZING!!!! Shannon takes such good care of all her customers. She feels more like family!
I have been using My...
Great customer service.
Great customer servi...
I needed a storage facility to store some extra things that I have, and the office clerk was very helpful and courteous. I am very pleased with my experience.
I needed a storage f...
I have rented storage spaces as well as RV parking here, and every time it is a pleasant, easy experience. Very secure, very clean.
I have rented storag...
Facility is clean and secure!
Facility is clean an...
Excellent customer service!
Excellent customer s...
Chanda was extremely helpful and friendly. It was a pleasure doing business with her.
Chanda was extremely...
Kimberly was the best! She is very informative!
Kimberly was the bes...
Very friendly and helpful staff, gave us an awesome “move in” deal, grounds and units are neat and clean.
Very friendly and he...
Erica was super friendly and very helpful!
Erica was super frie...
Tena was exceptional! She was very friendly, helpful, and knowledgeable. I had never rented a storage with inside units. I’m glad I did. It felt secure, even when I came to the storage after dark. I would recommend to others.
Tena was exceptional...
Kimberly was absolutely wonderful. Friendly, personable, knowledgeable, helpful and all with a sparkling personality. No wonder all your units are filled, with someone like her to work with, she just makes you want to have your precious stuff there, you feel it is in good hands of someone and a company who really cares.
Kimberly was absolut...
Great job so far
Great job so far
Great experience with Kim and Jessica.
Great experience wit...
Erica the manager she’s great , caring and always ready to help you. She’s the Best.
Erica the manager sh...
Super friendly staff, very helpful. Clean facility
Super friendly staff...
The staff was very friendly and helpful.
The staff was very f...
The area is clean and secure.
The area is clean an...
Very easy great rates
Very easy great rate...
Very very professional people and a great facility for storage. They are also very personable. Highly recommend them!
Very very profession...
Very friendly and helpful staff. Very, very clean.
Very friendly and he...
MyStorage did not initially have the size unit I needed, but they were able to get me into 2 smaller units for a discounted price until one opened up for the size I needed. I had to wait less than a week for this and Jessica was extremely helpful in expediting everything and keeping in touch to let me know when things became available. She even looked up the truck specs for me when I asked about using their moving truck. Nice, large, well lit, clean facility. Other places I called did not have what I needed and did not even offer multiple smaller units. I’ve had a storage unit for 10 years now and would highly recommend this location.
MyStorage did not in...
We inquired of the rental space sizes and was very pleased with the deal we received for renting two. The security is top notch. Also the 1st month is free! Period. Their truck was very nice and comfortable to drive and we paid per mile only. That's it. We highly recommend you check with them for any storage needs.
We inquired of the r...
We called on Thursday, to get some information, and Jennifer was patient and professional. She answered all our questions and offered some much appreciated suggestions. We went in on Friday to secure our storage space, and again, Jennifer was great. They allow new customers, with verified auto insurance, for the first 30 days of storage, to use their moving van (~10X14), and charge only for mileage! When we moved our things in on Saturday, Tena and Jennifer were both on duty, and were both great. I would give them 10 stars if I could!
We called on Thursda...
Kimberly was very helpful. Her upbeat and happy personality during a stressful time made our experience that much better. Would highly recommend this storage facility.
Kimberly was very he...
Kimberly Thomas was prompt and provided quick service
Kimberly Thomas was ...
Jessica has gone above and beyond in helping me with my storage needs. Very knowledgable and willing to go iut of her way to help. Thank you
Jessica has gone abo...
Kimberly's professionalism was impressive. Very informative and friendly. Pleased to be doing business with her!
Kimberly's professio...
Excellent Service,Professional Courtesy,Yet Friendly and Caring.
Excellent Service,Pr...
I worked with Kimberly to obtain the perfect storage unit for all of my needs. She listened to what I was saying and stayed in touch with me until exactly what I needed became available. Kimberly was kind, personable, knowledgeable and very professional. Thank you Kimberly!
I worked with Kimber...
Kimberly was great to work with. She listened to my needs and helped me determine the right size unit for my needs. She stayed in touch with me and was very helpful in all aspects of my storage unit search!
Kimberly was great t...
Very friendly people. Great prices. Extremely clean location. Nothing to complain about at all.
Very friendly people...
Tena is absolutely amazing! She takes the time to go over every detail. She is super friendly and very professional. The storage areas are very clean and secure. I love that they are so clean and climate and humidity controlled. You will be happy if you go to Mystorage, you will not be disappointed.
Tena is absolutely a...
Oh my goodness...this is the best place ever if you need to store your stuff. We moved from Florida to Virginia and are staying with family so we had to store our entire house. I called Erica about a month ago to get things worked out and she has been AMAZING from the hello. I cannot say enough about how professional and respected I felt from the getgo. Erica worked with me and then kept in touch until we got here. This is the best place ever. Customer service here is done right and they obviously love their job which make is so pleasant for their clients. Thank you.
Oh my goodness...thi...
Kimberly at the front desk is the best person for this job. Were moving due to hardship with family and she made sure she did everything she could to help us out. If you ever want a storage unit I highly recommend you comming here. Their prices and service out beats anyone else in the area. On top of that the lend u their moving truck just as long as its available. Its a huge box truck the size of a uhaul. There units are excellent conditioned and they have security cameras everywhere which they watch in the front office. I must say I am truly happy I decided to go with this place vs the other storage units in the area. Thanks Jessica for your service!
Kimberly at the fron...
I opened an account with them today. The manager was there and she was lovely. She explained everything clearly, and answered my questions and was very kind. The card I gave her was declined and she did not let me know in a rude manner. I was told everything id need to every know in simple almost bullet point form, no figuring out needed to be done on my end. Also really like how serious the facility is about cleanliness, and not even covid related, the cleanliness was for critter and rodent prevention. This storage is meant as an upgrade( previous storage not climate controlled) and it sure feels like an upgrade after the interaction. Would recommend.
I opened an account ...
The lady was very knowledgeable and helpful let me know all the details. The unit is clean and secure. Glad we went with this company.
The lady was very kn...
Great experience Kimberly was very helpful and answered all of my questions. Will refer anyone to Grassfield Mystorage Great service. Thank you again!!!!!
Great experience Kim...
Awesome place! Clean & organized facility. Tena & Jennifer were really great! They were incredibly helpful, very nice, and represent the company well. THANK YOU for the excellent customer service, for answering our questions, and for making it a smooth and seamless transaction. Highly recommended! :)
Awesome place! Clea...
Exemplary service
Exemplary service
I had a very good experience there. The lady in the office was very nice and very helpful. The storage rooms and area were very clean.
I had a very good ex...
Tena is awesome! She's effectively and fairly managing incoming customers while the facility is 100% rented. She was able to onboard us that day into a unit as it became available. Unfortunately, there's one very annoying thing for new customers. My wife and I showed up during the listed business hours, and the door was locked. There was a sign in the window that the manager was away from the desk and to call or text a provided phone number to reach her. That failed miserably. No response to texts, nor calls. There was another number listed in the window for after hours help. I called that number and immediately got a human. She let me know that the cell phone signal doesn't reach inside the building. So, Tena was doing what she was supposed to be doing, and left a sign (as I assume is corporate policy) to inform visitors. But that system is an utter failure. Sadly, this leaves a very negative impression for new customers. As existing customers can come and go as needed using their pin code. The solution here is to either fix the communication system, or use a better sign. e.g. the "call this number" could be replaced with a doorbell that rings a buzzer on each of the floors. Or you could simply replace the sign with a "the manager is tending to a unit, and will be back at XX:YY time." Telling new customers to call and text a number that doesn't work is just dumb.
Tena is awesome! Sh...
No probs n the 3yrs i had my unit
No probs n the 3yrs ...
Very impressed with the facility and the management. The cleanliness, infrastructure and professionalism exhibited made the entire process quite painless.
Very impressed with ...
Nakita was extremely helpful and professional as well as Erica. It was an overall great experience. The facility is very secure and clean. I feel at ease knowing that my belongings are in a safe place
Nakita was extremel...
THE YOUNG LADY AT THE DESK WAS VERY FRIENDLY, AND EXPLAIN EVERYTHING TO ME ABOUT THE STORAGE. WHEN I SAW THE STORAGE AREA I WAS VERY PLEASED. IT WAS CLEAN AND INSECT FREE. AND CLOSE BY THE DOOR SO I COULD PUT MY STUFF AWAY QUICKLY. I HIGHLY RECOMMEND THIS STORAGE TO ALL MY FRIENDS.
THE YOUNG LADY AT TH...
Kimberly was a breath of fresh air! I was having a pretty busy and stressful day and she listened and helped me figure out the best solution for me...the whole time with a smile and positive attitude. I am so thankful I found this location too. It’s well setup, clean and well maintained. Def a customer for life!
Kimberly was a breat...
Jessica and Kimberly were both very helpful and professional. Since moving in from Florida they both ensured I had an easy move and they both were very friendly throughout the process. They went out of their way to make sure everything was as easy as possible.
Jessica and Kimberly...
I would like to say that this is a fabulous place to do a rental. The staff in the office Is just more than overwhelming of kindness and care wanting to serve the public. They are very thorough in their paperwork and especially the way that they treat their customers. That is another reason why but I like to drop off treats to them now And then. You could not ask for a better place for a good rental. It is well maintained and cleanliness is above what could be Expected. they are always friendly And I love To talk with them cause they love to laugh To. And if it was available of a 100 stars I was certainly give them a 100 plus Stars. My storage.com has been an exceptional help to me and my ministry and a 100 thumbs up to all of them for I appreciate wholly what they have done for me. And let me tell you they will take Gracious care of you. I can only say it's really great the experience that I have had and still continue to have with my storage .com because they make a difference. Now is your turn come on and give them a try and see if you don't have good reviews for them to. Pastor bill mann
I would like to say ...
Kimberly was extremely helpful, the facility was in a great location it was very clean and very will kept.
Kimberly was extreme...
This is my first time renting a storage unit. Mrs. Tena at the Greenbrier location made the lease signing clear to understand and stress-free! When I first came to look at the unit, she walked me up to my unit, explained the lease prior to me thinking of signing so there were no miscommunications or no important notes left behind. Access to carts and the abundance of carts to help locate my stuff was convenient, and customer service was welcoming and friendly! Highly recommend this location, thank you Mrs. Tena!
This is my first tim...
Clean well-maintained and secure
Clean well-maintaine...
Shannon and Lori are such professionals! Friendly, knowledgeable and so accommodating. Facility is clean, well light and quiet. I would highly recommend!
Shannon and Lori are...
Excellent customer service and great facility
Excellent customer s...
I was extremely happy with my time using MyStorage on Ward rd. The ladies in the office were fantastic!!! Jessica setup my account and I don’t think I have met a friendlier person that enjoys her job as much as she does. They worked with my movers very well!! If I ever need to store anything again, i will definitely use them. Also I will refer them to anyone I know needing storage. Prices were reasonable and place was extra clean!!
I was extremely happ...
Great experience. Kimberly was great.
Great experience. Ki...
I had a wonderful experience at a very clean facility by a nice young lady named Kimberly. She accommodated our every want and need and had some great advice for an area that we did not know. If they were more stars she would get all that were offered.
I had a wonderful ex...
It's clean.
It's clean.
Lavernia was proactive in trying to help us secure a spot to park our travel trailer on short notice. She contacted her manager about the situation. They were able to help. The staff were very pleasant to deal with both on the phone and in person.
Lavernia was proacti...
Everyone is nice storage unit is great
Everyone is nice sto...
The office staff was very nice and they provided moving carts! The facility is clean and secure.
The office staff was...
Erica was exceptionally friendly and helpful. I would recommend this facility to everyone!
Erica was exceptiona...
My storage is the best! They always have deals and it’s affordable. Anytime you have a problem they are at your service. The employees are very kind and care about you and your storage. I’ve had three storage units with them!
My storage is the be...
Kimberly was fantastic! They made our move a breeze.
Kimberly was fantast...
Better than Public Storage who charges waaaaay too much. The ladies at the front desk were super nice and extremely helpful! The prices are pretty decent, too!!!
Better than Public S...
Great experience here. Reasonably priced for the accommodations. Excellent climate controlled units. Very clean!
Great experience her...
This facility was extremely clean, easy to use and the manager that helped us was fantastic. The storage area was the nicest I have ever used. The elevator and 3 carts posted right at the building entrance made moving in a breeze! Thank you
This facility was ex...
This is our first time using a storage facility and I’m glad to say the application process was very quick and painless. Tina and the other staff members were VERY professional and extremely pleasant to work with-which is rare in customer service. The facilities were clean and the temperatures were perfect! I really hope this experience will last during our time with MyStorage.
This is our first ti...
Easy process, professional staff, and clean easy to access climate control space I rented. Cost was great for my budget. Thank you for the great experience.
Easy process, profes...
Hands down the best storage area those two in the office do what it takes to make things happen and they will look out for their customers Unlike optimus ————— fill in the blank storage next door MyStorage is the place to store your stuff big large small indoor outdoor contractors they got you “Covered”LLC just like my company
Hands down the best ...
Erica was quick in responding to my email inquiries, thorough, polite and informative at time of signing the contract. Thank you,
Erica was quick in r...
After contacting many places I decided on MyStorage Center. The people there were very helpful and professional. They knew how to help me pick the right size unit without trying to oversell me. The center is clean and I feel safe going in and out. I feel my belongings are very secure.
After contacting man...
Nikia is wonderful she explained everything in detail. Very personable, and professional. Glad I made this choice.
Nikia is wonderful s...
I am a returning customer that really appreciates the help and concern of the entire staff of this great facility. Erica and Nakita were outstanding employees that made me fill like a family member. Both of these young ladies were very professional and knowledgeable on setting up storage units to their customers. I am happy to return to My Storage and I highly recommend them to everyone. Thank You!
I am a returning cus...
Service was very prompt and courteous.Because of the virus, steps to rent were organized in a safe manner which I really appreciated.
Service was very pro...
Customer Service was excellent!!!
Customer Service was...
So far, really good.
So far, really good.
our young lady was so sweet and really tried to get everything right
our young lady was s...
Very impressed so far!
Very impressed so fa...
Tina was really concerned and helpful went my hired movers was late and had not showed up even after 3 hours. I truly appreciated her help.
Tina was really conc...
Ex customers service
Ex customers service
Great customer service! Angela ⭐
Great customer servi...
Great customer service.
Great customer servi...
Great Customer Service! Facility is nice and clean.
Great Customer Servi...
I came into the facility inquring about larger units, which they did not have available at the time. The staff put me on a call list when one came available. I received a follow-up call within a week and was able to reserve a unit that was ideal (first floor) and large enough for me to fit all my stuff.
I came into the faci...
This is my first time using a storage unit with my fiancé. Fortunately, MyStorage is located near my neighborhood. Kimberly was very friendly, sociable, and knowledgeable about the storages. She got everything for my storage unit set up within the same hour. The storage facility itself was very nice as well! It was very clean and large. Something I don't usually find at other storage facilities are the loading carts, which I'm very grateful that MyStorage has. It made moving our storage into the unit much easier.
This is my first tim...
very clean, friendly and helpful!
very clean, friendly...
The staff that runs this place is amazing the atmosphere is amazing.You can never go wrong with this place.EricaAnd Nikita is an Amazing th team The storage is got 2 amazing women working for them women like those 2 are hard to find.the customer service given I have not received in a very long time and the way those treat customers are what we need.. those 2should get a raise for their outstanding performance of true meaning of the word customer service.. great job ladies and thanks again for everything
The staff that runs ...
Incredible! I moved my storsge to their facility because the prices were substantially lower. The staff was amazingmy friendly, knowledgeable, and accommodating. The facility is impeccably clean and the security is assuring.
Incredible! I moved ...
Customer service was excellent. Prices seemed fair and facility is well maintained.
Customer service was...
Keri is fantastic and the facility is clean and secure.
Keri is fantastic an...
Exceptional customer service and a clean environment
Exceptional customer...
The young man was very friendly, it was clean and very safe.
The young man was ve...
Great experience setting up a new storage unit with Jessica. She was extremely friendly,outgoing, and made the entire process fantastic! The company that owns this storage center should be thrilled to have someone like Jessica working for them!
Great experience set...
Needed a 5x10 storage shed to keep all of my excess RV material in and to get my trailer fixed. I called and the folks at MyStorage were willing to help me find the right space and location for my needs. I love the fact that the entire process is very seamless and the staff very professional in their day to day interactions with customers. The space and facility are top-notched and very secure. I will highly recommend this location to anyone looking for storage.
Needed a 5x10 storag...
Great customer support provided by Kimberly! Very pleased with the cleanliness of the storage space and the facility.
Great customer suppo...
First of all the gentleman that help me was wonderful, and very knowledgeable. This is the first time we ever needed a storage unit. The storage unit is very clean, and bright with camera's all over. I felt very safe walking around. If you are looking a storage unit I highly recommend My Storage Center in Chesapeake.
First of all the gen...
Very nice and clean building. Wonderful and safe to store all of your belongings. Very friendly and great customer service.
Very nice and clean ...
Excellent customer service! Great experience!
Excellent customer s...
Everyone is so friendly and helpful. Facility is super clean and pricing is great!
Everyone is so frien...
Beautiful new facility, however the parking/loading setup is grossly insufficient. Arrived with a full-size truck towing a 16’ trailer and had to wait for people to leave before we could squeeze into the tiny parking lot, illegally park and unload. Also, the check-in/sign-up process is excruciatingly slow.
Beautiful new facili...
This is by far the best place! The ladies at the front are amazing and so helpful! They made the process smooth and explained everything in detail! They need a raise!!!
This is by far the b...
Incredibly friendly and helpful manager!
Incredibly friendly ...
The check in/sign on process was made very easy by a young lady named Nikita who was friendly and professional and very knowledgeable. The entire grounds are neat and orderly and the lighting inside and out is just fine.
The check in/sign on...
Clean, secure space; exceptionally professional staff.
Clean, secure space;...
I came to this storage unit and got a huge unit,the staff here are so amazing.they will work their magic to make sure they can assist you in any way they can...after 2 years I needed to get another storage unit.i had visited some other facilities but found they were extremely rude and didn't care at all.so I came back to mystorage.. Ericka the manager remembered me.that speaks volumes to me ..o was able to get another amazing unit once again..they have expanded so I was excited to know I was getting in the new units..they have made the perfect accomodations here.they added an elevator to help make your move so much easier..I highly recommend this center to anyone that needs to place their valuable items..you won't regret it..it's hard to come to a place and be treated so amazingly..this is where you will always want to do business.. definitely check them out..
I came to this stora...
It was OK. All of these storage places compete in a very tight market and all seem to settle out with little variation on the actual facility and staff which i suppose is good as there aren't many truly awful places or spectacular places. The main differentiation is their pricing and special deals which vary considerably. Having said this, this specific location was reasonably well maintained, clean, friendly staff and a decent location. Recommended if you can get the deal you are looking for at the time you are looking for a storage space.
It was OK. All of th...
Best place ever...clean and affordable
Best place ever...cl...
Very clean space and the staff was very friendly and helpful. Kimberly gave me all the information needed to make the best choice for my unit!
Very clean space and...
Kimberly was super sweet and helpful. Huge clean storage space. Reasonable prices. Great location in Grassfield.
Kimberly was super s...
My personal experience was very good. The staff were very friendly and helpful. They answered all of my concerns and questions.
My personal experien...
I’m so impressed how this lady take care me as a customer Lavonya Payne when I when there for rent space 10by 10 she was so patience and friendly first time I rent spaces here and I’m definitely recommending thank you
I’m so impressed h...
Love this place! They are very friendly and will do whatever they can to help you out! Hands down best storage unit i’ve rented for sure.
Love this place! The...
I had a problem concerning being able to reach their office, and not only did the manager explain the situation but corporate also called me to find out the situation and explain and make sure I was once again satisfied. :) great place to store your belongings. Not to mention Erika and Nikita have both helped me many times. Thank you.
I had a problem conc...
The service I received from Tena Young was the ABSOLUTE BEST.
The service I receiv...
This is a 5 star facility! Very clean and the staff is super helpful. Ms. Teena was so wonderful to work with.
This is a 5 star fac...
Provided great service
Provided great servi...
Decent rates. They do not prorate, so be mindful of your moving dates.
Decent rates. They d...
Nice clean units at a grest price
Nice clean units at ...
Front desk is 99% of this business and Raeven was super friendly and explained me everything correctly! The storage is clean and you have a lot of options.
Front desk is 99% of...
The staff and managers are extremely friendly and professional. I would recommend them hands down.
The staff and manage...
The building is very clean and staff is extremely professional and knowledgeable!
The building is very...
Manager is great. Very personable. Returned calls promptly.
Manager is great. Ve...
Have a unit here. Super friendly staff always clean hallways and well maintained.
Have a unit here. Su...
Very helpful for dropping off UHaul.
Very helpful for dro...
Shannon was super helpful, kind, and very knowledgeable. She promptly set me up with the perfect size space for my needs. The facility looks very clean and well maintained. Great job My Storage!!
Shannon was super he...
This is what customer service is supposed to be like! Erica, was Awesome!! She deserves a bonus or increase in salary⭐️⭐️⭐️⭐️⭐️ I mean her professionalism, kindness, and how she explains everything in detail is amazing! This is the best storage facility in Virginia hands down..... Thanks Erica for being so kind and making this a painless experience⭐️⭐️⭐️⭐️⭐️
This is what custome...
Raven and Nakeeta are so personable and helpful. The units are well maintained and the facility is super clean. Really reasonable rates too. Lol, have 2 units there.
Raven and Nakeeta ar...
This place is closer to home and where we keep our holiday seasonal decorations. We also store other items that my husband likes to keep in a cool or heated place since our attic is not a good place to store things in because it wasn't built to truly store stuff in easily. The Mystorage has nice elevators, a truck you can use for moving your items in, restrooms, and indoor and outdoor spaces for storage. Very happy with the location and the staff.
This place is closer...
Excellent service
Excellent service
I easily reserved a unit online. I went to check the unit out and complete the rental. The representative, Raeven was very friendly and efficient. Excellent customer service!!
I easily reserved a ...
Mystorage Kempsville location, was a wonderful experience. They have great prices on all units, and the units are clean. Manager Jessica Crace was amazing, she walk us through various different size units, and was very helpful and detailed in helping us decide what size storage unit would fit our needs. Moving is always a hassle but Jessica positive attitude, great personality, and patience with us really helped. Thanks
Mystorage Kempsville...
This is a very well run storage facility. The carts all work and the units are nice. The buildings are kept clean and virtually bug free.
This is a very well ...
Erica did a great job explaining the lease agreement and providing the information I needed. Very smooth process. Thanks Erica!!
Erica did a great jo...
Very reasonable pricing, very helpful staff.
Very reasonable pric...
Liz and Shannon were very accommodating and made the process easy. I’ve never used a storage unit before and would recommend it to anyone looking for some space.
Liz and Shannon were...
Great storage.
Great storage.
They took the time to explain the process, showed me the available units. Very friendly and proficient, would recommend.
They took the time t...
The manager and staff here were extremely helpful and considerate! As a military member we travel quite a lot and depend on storage unit almost every where we relocate too. So we depend on safe and dependable storage unit to protect our valuables. By far one of the most respectable safe place to utilize with wonderful staff! Would definitely use this place again!
The manager and staf...
The staff at the Centerbrooke location was awesome. They were very polite and professional. A little disappointed in the availability for units but maybe the size I need will open up soon. Hurry with the expansion please. Also had trouble with the remote gate opening app. Another tenant says it often out of service.
The staff at the Cen...
Great service
Great service
Very easy setup of unit. Nice friendly staff.
Very easy setup of u...
Every member of the staff is very helpful and professional. I would highly recommend to others.
Every member of the ...
Fast and friendly staff. Impeccably clean facilities. Great location. Highly recommend!
Fast and friendly st...
Pleasant experience, prices affordable, convenient hours. Thank you.
Pleasant experience,...
The process to get my storage unit account was smooth, quick and easy. The staff member who helped me was informative and very polite. Prices are affordable. I will recommend this company to anyone.
The process to get m...
Great staff!
Great staff!
I truly had a marvelous experience with this place. Very friendly, helpful and took time to help out with all my questions. Free working truck. A plus, I have never had a more enjoyable time putting my life into storage.
I truly had a marvel...
Easy process and very friendly.
Easy process and ver...
Great experience with MyStorage Center.
Great experience wit...
I have four units at this place. Everybody is so wonderful. They go out of their way to help you.The facility is always clean. Access is wonderful. I’ve been to so many other storage units. And never had this first class experience. The only reason why I gave them five stars. Because I couldn’t give them six.
I have four units at...
This is a great facility. The staff is beyond courteous and helpful, the areas are clean, well lighted and secure..you won't get in unless you belong there! You will not be disappointed.
This is a great faci...
The staff is courteous & professional, the storage units are clean and well maintained and the rental fees are affordable. I am completely satisfied.
The staff is courteo...
Clean and conveniently located. Friendly, helpful staff.
Clean and convenient...
Why don't you offer auto-pay?
Why don't you offer ...
I would like to thank MyStorage representatives for having such great customer service. I was in desperate need of getting the right storage at the right place and at an affordable price. I remember that the two ladies that help me that day were so helpful; so pleasant; so caring. And that's what I call "Excellent Customer Service!!"
I would like to than...
MY move in was fast and convenient. ..the facilities are clean and secure....been there over 2 yrs...no problems...and 24hr. Access is wonderful. ...also a friendly staff on site....thanks my storage. ..Mr.Canni....
MY move in was fast ...
This has been one of the best places I have ever rented from. The staff is great and the facilities are CLEAN!
This has been one of...
I am very pleased with using Mystoragein Chesapeake. The staff and management were more than helpful. I would recommend them to anyone looking for a storage unit. Thanks!
I am very pleased wi...
Clean very secure facility especially the climate controlled areas!
Clean very secure fa...
Clean facility. Staff is friendly, helpful, and knowledgeable. Thanks!
Clean facility. Sta...
Always helpful staff.
Always helpful staff...
Great Job! Very Prefessional , Friendly and Accomodating.
Great Job! Very Pre...
Everything from the initial office visit to using their truck was nothing short of awesome service. Nicely done!
Everything from the ...
The facility itself is very clean and accessible. The person who helped me is personable and very helpful in deciding what I needed and their prices are very reasonable.
The facility itself ...
Elizabeth was so kind and helpful! She is a real gem!
Elizabeth was so kin...
All of the staff members have been incredibly polite, helpful and very easy to work with.
All of the staff mem...
The only thing missing is help to unload/ load. For this newly divorced 65 woman and new to Virginia. The people were great and worked greatly with me. Very easy to book on line too. Thank you.
The only thing missi...
Fantastic deal on renting, and the unit itself! Only thing, I wish the units had lights in them, but the service, and location were impossible to top!
Fantastic deal on re...
I had a great experience. Elizabeth was very helpful and accommodating. Would recommend his place to anyone.
I had a great experi...
Hands down one of the best storage unit centers in Virginia Beach. Shannon does an excellent job and always puts the customer first. I can't say enough how appreciative I am of all of her continued efforts as she is simply the best.
Hands down one of th...
This place is amazing! Jessica is the best person I have ever dealt with as far as customer service goes! She is kind, courteous and professional. I was so "wowed" when I spoke to her over the phone that I just had to write a review. Thank you, Jessica!
This place is amazin...
Convenient to my busy schedule
Convenient to my bus...
The storage units and facility is super clean and staff is helpful. Location is convenient. The moving trucks are a huge bonus. Would highly recommend!
The storage units an...
This is by far the best storage facility I have ever used. The site is clean and the staff is amazing. Highly recommended!!!
This is by far the b...
The facility is very clean and secure. The employees are very helpful and friendly. It’s also very budget-friendly and a great value!
The facility is very...
"Very helpful staff, awesome location, and super clean! Would highly recommend!"
"Very helpful staff,...
Friendly service and great rates!!
Friendly service and...
Nice cheap place, they give plenty of reminders to pay your bill but if you're several days late you get hit with the $15 extra charge. Understandable and reasonable, I had no complaints storing my things here.
Nice cheap place, th...
Well maintained storage units. Clean, Nice staff. Secured gate entrance. Climate controlled units available along with large contractors units. Reasonable prices. Had a unit here for over a year and no problems.
Well maintained stor...
The staff is very friendly and helpful, and the facility is very clean. They have free hand trucks available to help you move your things to storage. Restrooms are also available to customers.
The staff is very fr...
Friendly and quick service. No hassle.
Friendly and quick s...
Great business. Great amenities. I will recommend to anybody.
Great business. Grea...
Large units for fair price
Large units for fair...
This place is amazing. The staff is extremely helpful. I would recommend to anyone I know.
This place is amazin...
It is a good storage space. Prices are average. The people are very nice in the office.
It is a good storage...
Friendly staff, clean storage units, convenient location, and reasonably priced! What more could you want?
Friendly staff, clea...
Nice and safe storage
Nice and safe storag...
Large , well maintain affordable storage
Large , well maintai...
Nice
Nice
Brand NEW & VERY Clean. Lots of cameras and they even have a FREE TRUCK that you could rent. I did lots of research and they had the best price and move-in special in town.
Brand NEW & VERY Cle...
Professional, clean units, reasonable rates, GREAT staff, and very accommodating. They even include a moving truck! Love these guys.
Professional, clean ...
Brand new storage available
Brand new storage av...
Ok all stars go to the girls there! Shannon, Roxie... The 5th star goes to whoever gets rid of that guy in there. The lack of customer service, dealing with him is like dealing with a machine! Thanks Shannon for always taking care of us... understanding when I had my stroke that my brain died, working with our ever changing issues... Closed out 2 units today, hubby told "ok, we don't pro-rate. thank you... " nothing more and handed a receipt. You got it, that's the guy... the less of a star... Overall, great service, prices and storage was great, hours close at 0900 for access. Inside and outside storage were affordable. Mr. & Mrs. Ochoa
Ok all stars go to t...
Family owned and operated. They go out of their way to help. Reasonable prices, excellent service, safe and secure facilities.
Family owned and ope...
Clean units, great staff, excellent prices.
Clean units, great s...
I've had a unit there for almost 2 years & love this place! Staff is great, super clean, great climate control, NEVER seen a single bug, always feel safe even as a female visiting alone.
I've had a unit ther...
Helpful ,Pleasant to work with. Best storage place I have ever dealt with.
Helpful ,Pleasant to...
Very convenient & the people are accommodating. I have had to move between units or get additional units when needs increased, then get out of them as we "purged", and they have always been very helpful. Never any billing problems, which is unusual for this type of business.
Very convenient & th...
Clean and feels secure. Staff has golf cart to show you different units available. Stayed after hours to let me rent a unit.
Clean and feels secu...
Great storage options - I highly recommend Mystorage-Warwick!
Great storage option...
This place is great! The people were very helpful and the prices are awesome! I would definitely recommend this storage facility.
This place is great!...
This is the best storage place in Newport News! The managers are very friendly and helpful. They have great move in specials and prices that ended up saving me a lot of money! 2 Thumbs up!
This is the best sto...
Great storage facility! Great prices and very affordable. Angela and Kenequa were very professional. They helped me find the right size storage to fit my needs. I give this place 5 stars! Keep up the good work!
Great storage facili...
My experience here was great everything was so pleasant. My rep ms.baskin was a great help and very nice! Thank you.
My experience here w...
Very professional and courteous. Kenequa was very helpful and had excellent customer service skills. Reasonable prices and clean storages.
Very professional an...
Definitely a great place with great rates!.The employees are very pleasant and helpful.I'd recommend for sure.
Definitely a great p...
I've been using MyStorage here on London Bridge Rd. for well over a year now. This place used to be part of a different group, but the owner decided to go on his own. The process of getting a storage unit going is pretty easy. We were able to move in the same day. They seem to have plenty of storage units available for your needs. You also have the ability to use their truck for free within the first two weeks of moving in, but you would still have to pay for mileage though. I never had to use the truck, so I don't know much more than that. Since they have changed over to their own group, it's much easier now to do payments through them. They can now be done online and still in person. Prices overall are reasonable considering the prices of other storage places in the local area. In their store, you can also get boxes, locks and more if needed as well. The staff here are very friendly and will help you with anything you need. They've helped us on a few occasions as well. They have always been upbeat and personable. If you forgot about making a payment, they do a reminder call as well before the payment is considered "late" and then have to pay an additional fee. Personally, I have an inside climate controlled space. This is good because there is no worry about having to deal with the outside elements and temperature swings with the items that are in the unit. One criticism I do have is that they have very little in the way of parking onsite if you need to go to the office. I've noticed at times where one of the spots is used by someone working there. Also, getting out of those skinny parking spots can also be difficult due to a pillar acting to create a blind spot when backing out. Putting everything else aside, this is a great place to fulfill your storage needs. Just check their web site for specials and other promotions that they may have for moving in. If you're in this general area and are looking for a storage place, you should check this place out.
I've been using MySt...
Great place to store your items. They are new, clean, secure and have friendly staff available to help you with all of your needs.
Great place to store...
Great staff! Great ownership, clean facilities, easy access. Definitely a great place to store your items.
Great staff! Great o...
The staff is professional and courteous. The space is clean and well lit. We have an environmentally controlled unit and feel the temperature and humidity are controlled well. We are discouraged but understand that the rates have gone up. We have had the space for a little less than a year. But when the company changed hands the prices went up.
The staff is profess...
Using unit for several years and service is at an all time high! Alex and Mark are great, facility is well lit and always clean, easy access and great coffee to too :) - what more do you need?
Using unit for sever...
Ok that is good I thought a comment was a review glad I put my pointer over the right icon Anyway from having my things at myStorage for last couple months. I really like the courtesy call I get to make a rental fee payment it really helps me out.
Ok that is good I th...
Great Customer Service and Follow Up! I left Betty, the property manager, a message requesting a quote for a storage unit. She replied almost instantly, and even though they did not have the size I needed available she was going to keep in touch with me if one opened up. A few days later she reached back out to me and let me know that a unit would be coming open, gave me a date and a price!
Great Customer Servi...
Thank you for all your help! I'm military and mystorage made the process very easy. Showed me the space and got all my paperwork don't very quick! Thank you!
Thank you for all yo...
Mystorage at london bridge is the perfect solution to organize or de-clutter your home or small business. I own my own business, and mystorage provides the perfect, and affordable option i need to have the extra space i need to make my business operate successfully and efficiently without the high costs of commercial space. I also recently rented an additional unit just to get rid of all the things my wife will not throw away but we have no room for.... all the way around..... Thanx Mystorage!!!
Mystorage at london ...
I went and got my storage today and it was great! The property was clean and I really love that it is secured with surveillance cameras and a gate system. The employees were so helpful in helping me find the best size to accommodate my needs. I would definitely store with them again. If I could give them 10 stars I would.
I went and got my st...
Alex is awesome. She is knowledgeable and very nice. The next time I need a unit, I will go back to Mystorage!!
Alex is awesome. She...
The ladies at MyStorage were such a big help! Moving is never easy for anyone but their customer service and their knowledge with storage made the process so easy for us. I would always come back and always recommend them to everyone I know. Thanks for everything MyStorage!
The ladies at MyStor...
great employees, great facility. The facility is nice and clean. The store is set up for any moving needs people have. The employees are smiling, friendly, and super helpful.
great employees, gre...
This is the nicest self storage I've ever rented from. Really clean and safe. The staff was helpful. I keep my boat here and have two 10x10 climate controlled units. The price was the best I could find.
This is the nicest s...
I had a great experience here, all the staff was very helpful and nice. The property is clean all around i wouldn't go anywhere else.
I had a great experi...
RV storage is hard to find in this area. Called Sandra at 5, she carted us around the facility to see the spot, gave us her undivided attention, and sealed the deal just after closing time. Facility is clean and tidy, gated for security. Would recommend this facility for your storage needs. Thanks, Sandra!
RV storage is hard t...
Ms. Sandra provided great customer service, was very polite and professional. I would def recommend this place to others in need of storage.
Ms. Sandra provided ...