Shelby FinchamJanuary 2022
Len FrameJanuary 2022
"We have a large unit in the conditioned space. 2nd floor but easy to get to. The app is very nice too."
Valerie AndersonJanuary 2022
"Great staff very friendly, helpful and knowledgeable. Storage units were clean and Well secured. Easily accessible to get to my unit, and they offered a free truck use for a day!!"
Debby SjogrenJanuary 2022
"Both the staff & the facility at the new My Storage in MECHANICSVILLE were fantastic! Chris was very helpful in acquiring my unit and Kerri answered all my questions with kindness. The facility is super clean and easy to navigate entrance and move-in. Highly recommend!"
Seth HJanuary 2022
"Brand new facility, very clean and eco friendly. Lights in stairwells turn on/off on their own. Elevators to get to upper level units are large enough for two carts. Secure gate to majority of property."
Jim SlusserDecember 2021
"Great people and great location!!! Facility is kept EXTREMELY clean. Truly climate controlled and dust-free. If your stuff is actually important to you --- THIS is the place to come. Ask for Jennifer!!!"
Ron KellerDecember 2021
"Clean with friendly staff and competitive prices"
Timothy BurrowsDecember 2021
"Excellent storage facility, well taken care of. Easy access."
Pat WoodsDecember 2021
"I am impressed with the cleanliness of this facility, and the customer service is unmatched."
W Martin MyersDecember 2021
"Easy to work with and the storage units were spotless. We started with two and now have three. We're very happy with our choice of storage provider."
James HeverleyNovember 2021
Ronnie EdmondsNovember 2021
Melissa HuntNovember 2021
"Jennifer was so helpful in assisting me with getting my SECOND unit there. The best storage facility in the area!!"
tom bartonNovember 2021
"Jennifer was very friendly and informative. Great self storage facility!"
Rose QuinionNovember 2021
"Maria was so helpful, friendly and kind. Thank you for all you help."
ricky tolentinoNovember 2021
Inanna TycheNovember 2021
"The best around, 24 hour access and temp control is excellent along with the very nice staff and uts so clean."
Joe OrtizOctober 2021
"Kerry was very patient when it came to explaining everything about renting a storage unit, She was very pleasant and answered all of our questions, Walked us to our unit and again explaining the App to open the gate and sliding doors. Customer Service at it's Best. Thank you Kerry. Joe & Margie."
Cliff DunawayOctober 2021
"New place, clean and bright. Staff is very friendly and helpful."
darnell booneOctober 2021
"Great customer service Kimberly is awesome gives you every detail on your unit and all she’s the best hands down!!!!!!!"
Betty PierceOctober 2021
Aryanna DickersonOctober 2021
"The employees here were super nice! Already had which unit we were going to look at once on property. Feel very secure and safe!"
rose veneyOctober 2021
"Ashley, was amazing, she knows the ins and outs of her job she was very very helpful, she’s very patient and explained to me everything that was needed to know, I would highly recommend this business to anyone if ever needed, thanks Ashley!!!"
Jennifer ArnoldOctober 2021
"This storage facility is wonderful! I believe that my items will be very safe here, and the staff are wonderful!"
Jerry MOctober 2021
"London Bridge Storage is by far the best storage area in the business. Awesomeness is the best word I can think of to describe the staff at London Bridge. Particularly, Lori , who is phenomenal at what she does. Her service is always top shelf and takes “Attention to detail” to the next level. Thank you Lori, and again you are phenomenal. You put my mind at ease. Keep up the great work!"
Michelle MaddenOctober 2021
"People very nice and helpful. Clean building great price for a storage unit especially in a climate control building. I highly recommend"
Douglas BrambleOctober 2021
"Very friendly and professional staff. Units are clean and the facility is well maintained. Prices are a little high compared to other storage facilities but the customer service and security you receive definitely make up for it."
Rob ChambersOctober 2021
"Super friendly staff took excellent care of me and got me into the perfect storage room--super quick!"
Esther PerryOctober 2021
"I had a beautiful experience yesterday 10/08/21 went to rent a storage and My storage didn't have any that I could use so Ms. Kimberly was very very helpful to me, polite kind nice and had great patience with me even though she didn't have a size I needed she took the time to help me step by step to find a storage unit somewhere else and we succeeded Thank You again Ms. Kimberly Thomas (multi-task) I really do appreciate you and your generous help, yesterday showed me there are still good people in this world Bless you Kimberly Thomas"
Gary GosselinOctober 2021
"If your moving from out of state to the Chesapeake Virginia area “My Storage” is the facility for you! I worked with Jessica, and her professionalism was a 10 out of 10. She’s gives fact not fiction. She’s follows up with emails and phone calls. My Storage has an electronic lease, this way you know that you have a storage for your belongings when you get into town, unlike the other 4 facilities I called “first come first serve doesn’t work for me. My Storage works, give them a call!!"
"I have a storage here good facility"
Jarryd WrightOctober 2021
John MirmakOctober 2021
"Staff Was very friendly and helpful and accommodating our needs and a very short time. Access to the Facility is more than adequate and easy to get to."
Rick LouderbackOctober 2021
"Beautiful. clean and well organized facility. The staff (Ashley and Lavoya) are amazing to work with. They took all the time needed to show different units, explained the ins and outs, and answered all of my many questions. I could not ask for a better experience."
Kelly TurlingtonSeptember 2021
Deborah LindsaySeptember 2021
"Brand spanking new, with so many types and sizes from which to choose. The employee that assisted me in sign up and orientation was wonderful. Location is fabulous as well as not being an eye sore for the community."
Mervyn WightingSeptember 2021
"Excellent customer service - thank you!"
Andrew ThackerSeptember 2021
"Lori the assistant manager was an amazing help with such short notice, I found a storage unit online and reserved it. Within a hour Lori had called me asking when to expect me. Upon arriving I was offered ice cold water and we got right into the process. Luckily for me the moving truck was available and way more affordable than any other option out there. Lori was polite, professional and courteous and made a very stressful last minute move everything into storage much smoother. Thank you for everything!"
Chip HubbardAugust 2021
"2nd time we used this facility . Quick and easy . The storage area is very clean. I would use them again if I ever have the need to again . I would also recommend them to other people as a clean and safe facility . Jenny was very helpful and efficient . Thanks Ms Jenny …………."
Andi LindamoodAugust 2021
"Rental was easy and Ashley was friendly and helpful. The facility is very clean and in good condition."
Humberto Lopez Jr.August 2021
"Kimberly provided great customer service. Thank you!"
Dwayne BealeAugust 2021
"Great customer service, fast efficient, and detailed, customer service representative was helpful, polite, and courteous...."
Kristin CooperAugust 2021
Jean MeyerAugust 2021
"I’m very pleased with the service I received from Kimberly and Maria. I had reserved a unit online and when I got to the facility the unit was no longer available but Kimberly went above and beyond to find a unit for me while Maria got everything set up for my move in date and usage of the truck. The facility is in a great location and well kept. These ladies are amazing!!!"
Bernedette HollidayAugust 2021
"The lady in the office was very nice and I like the security and cleanses of the place"
T GrayAugust 2021
"Both ladies working there were very professional and nice."
Scott NashAugust 2021
"Spotless clean and brand new heat/cool system. Good prices also."
Angel VelazquezAugust 2021
"Quick and easy. Great service and a very nice facility!"
Delton WrightAugust 2021
Scott GreenAugust 2021
"I had a great experience signing up with MyStorage. Facilities were clean and service was excellent."
Barbara DudleyAugust 2021
Alice FarmerAugust 2021
"The office staff at Cosner My storage is so pleasant and nice to work with. Went over everything with us. The company is blessed with people like that representing the company. Lavoya Payne and Ashley Adorno were the two we dealt with. Great experience with them.Dale Ballew/Alice Farmer"
Anthony MorrisonJuly 2021
AnLee BrownJuly 2021
"They were absolutely amazing! Especially Jess. She helped me with my big U-Haul and car towed behind it to find a place where I could park. Unload my things and get to my storage unit very easily. Amazing customer service. And great patients. Definitely store your things here. I live in Virginia Beach, but I prefer to store my things here with them. Especially because it was cheaper than the actual city of Virginia Beach."
Mark DavisJuly 2021
"Great customer service, clean well maintained storage center."
emma micksJuly 2021
"FRIENDLY STAFF!! I stored with them on and off and I am back storing again.."
Jessica MillerJuly 2021
"I went in to sign papers for my storage unit and the ladies they have working there were absolutely amazing!"
Tony SartoriJuly 2021
Ana MorganJuly 2021
mary madereJuly 2021
"The customer service was excellent. I was in need of a rental unit, she told me she would give me a definite answer the next day for sure by 9:30 and she did. Its so nice to see people stay true to their commitment especially when it was during a busy holiday weekend."
Sharon NesterJuly 2021
"Experience was very positive. I’m storing the contents of my home there until I get to my final destination. The gentleman in the office made sure my move in was successful. Appreciate his professionalism. The property is extremely clean and a great value. Thank you."
H JacksonJuly 2021
"This is my first time renting an indoor storage unit. I inquired about the indoor storage unit over the phone from out-of-state two months ago and got the contract. Yesterday, I finally met Jennifer in person who has been helping me with everything. She is everything that you would expect from the customer service professionals, courteous, trustworthy, responsive, and efficient. Thank you Jennifer for everything and I definitely recommend My storage company!"
Jean ZierJune 2021
"The manager is the nicest lady! Knowledgeable, helpful, friendly. I’m moving all my storage from another company to this location I was so impressed with the whole easy process."
Daniel AndersonJune 2021
"The process in renting a storage space went very well and without any issues. Lavonya was most helpful."
Ashleigh HouseJune 2021
"Amazing and friendly staff. Very helpful and easy to relate to. Ashley was amazing, helpful, and answered all my questions. I will recommend to everyone I know. :) Thank you!"
Mel AloJune 2021
Jeremy FaulkJune 2021
"Awesome storage experience! The staff are very personable and willing to accommodate your needs. If I am ever back in the Chesapeake area, I will definitely store my belongings there!"
Sofia VanegasJune 2021
theresa danielsJune 2021
"Very pleasant Staff. I was in and out in no time. Very pleased with service and unit. Highly recommend"
Harbour HealthcareJune 2021
"A real pleasure to walk in to a clean, well kept, reasonably priced, and well organized storage facility. The agent Kimberly was very kind, helpful and really was the deciding factor for us move to this location. We know we’ll be safe there."
Alma BattleJune 2021
Anne ArthurMay 2021
Carol H.May 2021
"It doesn't get any better than this service. EVERYONE at this storage are "FANTASTIC ", and ever so helpful. Beautiful units at fair prices too. BEST place in Mechanicsville...Carol"
Dave HindeMay 2021
"Friendly staff, clean onvenient"
William C.May 2021
"Excellent place and customer service, very clean and maintained and best of aĺl good prices"
Maria FarrellMay 2021
Susan FowlerMay 2021
"Very clean well taken care of and Jennifer was great"
Jon WilsonMay 2021
"Kimberly was excellent with helping us get our. We storage unit secured. She called and let me know the wait was over. Upon arrival she expedited the process smoothly and we were in and out within 35 minutes."
ramon fariaMay 2021
"Kimberly was amazing, very informative and friendly."
Tameka EdwardsMay 2021
Morgan BossermanMay 2021
"Excellent customer service! I called a few months ahead of when I needed a certain size storage unit and they said they would call me when that size was getting low, and they did! They called me when they had 2 left and then again when they had one so I was able to get the size I needed! It's in the perfect location and the prices are reasonable. Highly recommend!"
Timothy SalaiMay 2021
"It has been a pleasure working with the employees at this location. They are committed to giving 5-star service - always kind, attentive and friendly! The units are immaculate(!) as it's a new location. Nice new gates that function flawlessly. Having on-site access to Uhaul vans is also a plus. My enthusiasm in my review is because the entire process was so easy and customer friendly. It was such a great experience working with this location! Stop in at Peking Restaurant for some good Chinese food when you're over there!"
Jae MoonMay 2021
David Belcher SrMay 2021
George H.May 2021
"The staff is very friendly and the grounds are well maintained."
Carla B.May 2021
"Great customer service"
Eric M.May 2021
"Excellent customer service"
Anthony SamMay 2021
Christine F.May 2021
"Kimberly Thomas gave the BEST customer service, she followed up when she said she would and went overboard to find a storage space. She followed parodical and got me a storage unit that same day. She is did an outstanding job getting paperwork done timely and I thank her for all of her help."
Gene E L.May 2021
"Kimberly T. Great customer service knowledgeable with company products and policies painless move in and the free truck rental was a plus!"
Carol S.May 2021
"Personnel are exceptionally courteous and efficient,facility is immaculate"
Larry M.May 2021
"The service was top notch."
Stephen W S.May 2021
"Customer service is exceptional, the rates are very reasonable and the cleanliness is outstanding."
Andy L.May 2021
"The manager is very nice and helpful."
Priscilla H.May 2021
"Great customer service!"
Mirta CruzApril 2021
"I would like to extend my sincere appreciation and gratitude to mystorage in CHESEPEAK to Tina she was very polite and helpful in show the unite. Good location very clean air conditioner. I will recommend to friends and family!!"
Donte LassiterApril 2021
"Kimberly Thomas has really great customer service she took me on the little golf cart and help me find the best storage for my bussiness Thanks Kim I’m totally satisfied ♥️♥️"
Leigh NoahApril 2021
Brian GruberApril 2021
kevin johnstonApril 2021
"Great staff. Clean facility. Need a Dumpster like most storage places have."
Jonathan ThompsonApril 2021
"They made my experience simple fair and easy and they had very happy personalities from the workers and I really appreciate that Thank You!"
Curtis WolpertApril 2021
"This place was awesome!!! Always went out of the way to see if I needed anything when packing and unpacking!! Ladies in the front office were always happy and down to earth. Everything was clean and they even helped on my packing day delivering water!! Highly recommend this storage facility!! Also I finally made it!!!! Thank you."
Robin LeggApril 2021
"Very clean units and groups. Have flatbed carts available for use."
Jessica CraceApril 2021
Steve SurlsApril 2021
Need AnswersApril 2021
Bakari JenkinsApril 2021
"Kimberly was the one I worked with from initial inquiry to the end. She was very helpful, thoughtful, personable, and was very willing to work with my somewhat unpredictable daily schedule. I’ve had nothing but great interactions and a very peaceful vibe from the facility itself. To Kimberly and the MyStorage staff, thank you very much! It’s been a pleasure doing business."
Victoria DietzApril 2021
Stacy EslichApril 2021
"Jennifer made the rental process seamless! She was extremely responsive, efficient, knowledgeable and customer orientated. I could not be happier with my experience at My Storage thanks to Jennifer. Five Gold Stars! In addition, the building is spotless and it smells really good in there. I know that may seem silly, but I have peace of mind that my belongings are safe and sound!"
Colleen AlleyneApril 2021
"The associates at this location were exemplary. Very knowledgeable, helpful, and very friendly and courteous. I would recommend anyone to this location because of them alone."
Stephen HarrisonMarch 2021
"Nice people helped me rent a U-Haul van a few weeks back. Had an unexpected urgent need to move things out of our home. They were able to help me find availability."
Chris StrangMarch 2021
"I can’t say enough about how awesome the girls are here, they are very helpful and polite when ever I would need help with something or have an issue. I would and do recommend them to who ever asks about storage needs. THANKS!!"
Mary SupikMarch 2021
"The office people are always very friendly and helpful. The facility is very clean and well maintained."
love Kandie1March 2021
"The ladies in the office are great"
Lakesha StewartMarch 2021
"Great experience Kimberly and Marie was so amazing and very accommodating they are wonderful!"
Maddy WestMarch 2021
"Kimberly was absolutely amazing!! I felt taken care of and like family! Under the circumstances of needing storage she was very helpful and guided me where I needed to be! Thank you so much!!"
brad massaMarch 2021
Ginger KuehnMarch 2021
"Kimberly is awesome!!! I’ve never rented a storage unit before & she walked me through to see what size I truly needed and explained everything down to the last detail for me. I hope you give her a nice raise for being proactive along with fantastic customer service!!!"
Elaine MagoteauxMarch 2021
"I have been using My Storage Center on London Bridge Rd since 2014. Within that time I've have up to 3 units at one time. This is the CLEANEST self storage I have ever seen! The units and the grounds are kept up nicely and I see them constantly doing yard checks. The drive ways are nice and wide! I've seen some storage places that you can barely drive a pickup through, much less a big moving truck. But this location even has parking places but enough for a 50' winnebago or a truck and trailer. I truly doubt you can beat the price of the clean, spacious, storage units. And SHANNON IS AMAZING!!!! Shannon takes such good care of all her customers. She feels more like family! "
Robyn FrazierMarch 2021
"Great customer service."
Chris DentonMarch 2021
Savvy EventsMarch 2021
"I needed a storage facility to store some extra things that I have, and the office clerk was very helpful and courteous. I am very pleased with my experience."
Chanda HamlinMarch 2021
Nadene EvansFebruary 2021
"I have rented storage spaces as well as RV parking here, and every time it is a pleasant, easy experience. Very secure, very clean."
christopher hopeFebruary 2021
"Facility is clean and secure!"
Rita S.February 2021
"Excellent customer service!"
Stephanie HopsonFebruary 2021
"Chanda was extremely helpful and friendly. It was a pleasure doing business with her."
Curtis LeakeFebruary 2021
Albert DabneyFebruary 2021
"Kimberly was the best! She is very informative!"
Amy Susan ConnellyFebruary 2021
Rod WalkerFebruary 2021
Kevin CraceJanuary 2021
Luis CruzJanuary 2021
johnny zapataJanuary 2021
Adriana AllenJanuary 2021
mary allenJanuary 2021
"Very friendly and helpful staff, gave us an awesome “move in” deal, grounds and units are neat and clean."
Tyron LongJanuary 2021
Tyron LongJanuary 2021
Angelique S.January 2021
"Erica was super friendly and very helpful!"
Donita EdwardsJanuary 2021
"Tena was exceptional! She was very friendly, helpful, and knowledgeable. I had never rented a storage with inside units. I’m glad I did. It felt secure, even when I came to the storage after dark. I would recommend to others."
Kate McGuire-KohlheppJanuary 2021
thaya henishJanuary 2021
"Kimberly was absolutely wonderful. Friendly, personable, knowledgeable, helpful and all with a sparkling personality. No wonder all your units are filled, with someone like her to work with, she just makes you want to have your precious stuff there, you feel it is in good hands of someone and a company who really cares."
Matthew G.January 2021
"Great job so far"
Mt. MillsJanuary 2021
"Great experience with Kim and Jessica."
Joseph BrooksJanuary 2021
"Erica the manager she’s great , caring and always ready to help you. She’s the Best."
Bob RothJanuary 2021
Eric HartmanJanuary 2021
"Super friendly staff, very helpful. Clean facility"
Monique FlemingJanuary 2021
Martin SimpkinsJanuary 2021
"The staff was very friendly and helpful."
Don ForsheyJanuary 2021
"The area is clean and secure."
Michael TomlinsonJanuary 2021
"Very easy great rates"
Erik McGeeDecember 2020
"Very very professional people and a great facility for storage. They are also very personable. Highly recommend them!"
Ruth EstesDecember 2020
Jeanie HadleyDecember 2020
Neil PDecember 2020
"Very friendly and helpful staff. Very, very clean."
Andy DeckDecember 2020
"MyStorage did not initially have the size unit I needed, but they were able to get me into 2 smaller units for a discounted price until one opened up for the size I needed. I had to wait less than a week for this and Jessica was extremely helpful in expediting everything and keeping in touch to let me know when things became available. She even looked up the truck specs for me when I asked about using their moving truck. Nice, large, well lit, clean facility. Other places I called did not have what I needed and did not even offer multiple smaller units. I’ve had a storage unit for 10 years now and would highly recommend this location."
Laurie MDecember 2020
"We inquired of the rental space sizes and was very pleased with the deal we received for renting two. The security is top notch. Also the 1st month is free! Period. Their truck was very nice and comfortable to drive and we paid per mile only. That's it. We highly recommend you check with them for any storage needs."
Mark MaloneyDecember 2020
"We called on Thursday, to get some information, and Jennifer was patient and professional. She answered all our questions and offered some much appreciated suggestions. We went in on Friday to secure our storage space, and again, Jennifer was great. They allow new customers, with verified auto insurance, for the first 30 days of storage, to use their moving van (~10X14), and charge only for mileage! When we moved our things in on Saturday, Tena and Jennifer were both on duty, and were both great. I would give them 10 stars if I could!"
Cassie MillinDecember 2020
"Kimberly was very helpful. Her upbeat and happy personality during a stressful time made our experience that much better. Would highly recommend this storage facility."
Eric SchmollDecember 2020
"Kimberly Thomas was prompt and provided quick service"
K MillerDecember 2020
Lisa CopelandNovember 2020
Hornet DadNovember 2020
"Jessica has gone above and beyond in helping me with my storage needs. Very knowledgable and willing to go iut of her way to help. Thank you"
Paige PezzellaNovember 2020
"Kimberly's professionalism was impressive. Very informative and friendly. Pleased to be doing business with her!"
Larry HarrellNovember 2020
"Excellent Service,Professional Courtesy,Yet Friendly and Caring."
Jimmy AntleyNovember 2020
"I worked with Kimberly to obtain the perfect storage unit for all of my needs. She listened to what I was saying and stayed in touch with me until exactly what I needed became available. Kimberly was kind, personable, knowledgeable and very professional. Thank you Kimberly!"
cheriel loganNovember 2020
LISA DIXONNovember 2020
James A.November 2020
"Kimberly was great to work with. She listened to my needs and helped me determine the right size unit for my needs. She stayed in touch with me and was very helpful in all aspects of my storage unit search!"
Lee BennettNovember 2020
"Very friendly people. Great prices. Extremely clean location. Nothing to complain about at all."
Sarah HarveyNovember 2020
"Tena is absolutely amazing! She takes the time to go over every detail. She is super friendly and very professional. The storage areas are very clean and secure. I love that they are so clean and climate and humidity controlled. You will be happy if you go to Mystorage, you will not be disappointed."
Bunnie SutterNovember 2020
"Oh my goodness...this is the best place ever if you need to store your stuff. We moved from Florida to Virginia and are staying with family so we had to store our entire house. I called Erica about a month ago to get things worked out and she has been AMAZING from the hello. I cannot say enough about how professional and respected I felt from the getgo. Erica worked with me and then kept in touch until we got here. This is the best place ever. Customer service here is done right and they obviously love their job which make is so pleasant for their clients. Thank you."
Maxine JordanOctober 2020
Howard RobinsonOctober 2020
Bryant JohnsonOctober 2020
"Kimberly at the front desk is the best person for this job. Were moving due to hardship with family and she made sure she did everything she could to help us out. If you ever want a storage unit I highly recommend you comming here. Their prices and service out beats anyone else in the area. On top of that the lend u their moving truck just as long as its available. Its a huge box truck the size of a uhaul. There units are excellent conditioned and they have security cameras everywhere which they watch in the front office. I must say I am truly happy I decided to go with this place vs the other storage units in the area. Thanks Jessica for your service!"
Barbara RuizOctober 2020
"I opened an account with them today. The manager was there and she was lovely. She explained everything clearly, and answered my questions and was very kind. The card I gave her was declined and she did not let me know in a rude manner. I was told everything id need to every know in simple almost bullet point form, no figuring out needed to be done on my end. Also really like how serious the facility is about cleanliness, and not even covid related, the cleanliness was for critter and rodent prevention. This storage is meant as an upgrade( previous storage not climate controlled) and it sure feels like an upgrade after the interaction. Would recommend."
Kenyatta JamesOctober 2020
Vance DeloatchOctober 2020
Terry HeightonOctober 2020
"The lady was very knowledgeable and helpful let me know all the details. The unit is clean and secure. Glad we went with this company."
Kenyatta JamesOctober 2020
"Great experience Kimberly was very helpful and answered all of my questions. Will refer anyone to Grassfield Mystorage Great service. Thank you again!!!!!"
Tim PrattOctober 2020
Shannon HallOctober 2020
Nate FraserOctober 2020
Jf DeschampsOctober 2020
"Awesome place! Clean & organized facility. Tena & Jennifer were really great! They were incredibly helpful, very nice, and represent the company well. THANK YOU for the excellent customer service, for answering our questions, and for making it a smooth and seamless transaction. Highly recommended! :)"
Heather AllisonSeptember 2020
Victor MasseySeptember 2020
Jessica FrederickSeptember 2020
Neka PearsonSeptember 2020
"I had a very good experience there. The lady in the office was very nice and very helpful. The storage rooms and area were very clean."
Jason C.September 2020
"Tena is awesome! She's effectively and fairly managing incoming customers while the facility is 100% rented. She was able to onboard us that day into a unit as it became available. Unfortunately, there's one very annoying thing for new customers. My wife and I showed up during the listed business hours, and the door was locked. There was a sign in the window that the manager was away from the desk and to call or text a provided phone number to reach her. That failed miserably. No response to texts, nor calls. There was another number listed in the window for after hours help. I called that number and immediately got a human. She let me know that the cell phone signal doesn't reach inside the building. So, Tena was doing what she was supposed to be doing, and left a sign (as I assume is corporate policy) to inform visitors. But that system is an utter failure. Sadly, this leaves a very negative impression for new customers. As existing customers can come and go as needed using their pin code. The solution here is to either fix the communication system, or use a better sign. e.g. the "call this number" could be replaced with a doorbell that rings a buzzer on each of the floors. Or you could simply replace the sign with a "the manager is tending to a unit, and will be back at XX:YY time." Telling new customers to call and text a number that doesn't work is just dumb."
Melvin WigginsSeptember 2020
Dannie Sunshine RawlesSeptember 2020
"No probs n the 3yrs i had my unit"
W. D. AllisonSeptember 2020
"Very impressed with the facility and the management. The cleanliness, infrastructure and professionalism exhibited made the entire process quite painless."
Octavia HarrisonSeptember 2020
"Nakita was extremely helpful and professional as well as Erica. It was an overall great experience. The facility is very secure and clean. I feel at ease knowing that my belongings are in a safe place"
Shirley MixonAugust 2020
"THE YOUNG LADY AT THE DESK WAS VERY FRIENDLY, AND EXPLAIN EVERYTHING TO ME ABOUT THE STORAGE. WHEN I SAW THE STORAGE AREA I WAS VERY PLEASED. IT WAS CLEAN AND INSECT FREE. AND CLOSE BY THE DOOR SO I COULD PUT MY STUFF AWAY QUICKLY. I HIGHLY RECOMMEND THIS STORAGE TO ALL MY FRIENDS."
Marina OpikAugust 2020
"Kimberly was a breath of fresh air! I was having a pretty busy and stressful day and she listened and helped me figure out the best solution for me...the whole time with a smile and positive attitude. I am so thankful I found this location too. It’s well setup, clean and well maintained. Def a customer for life!"
Gary AllemandAugust 2020
Raymond DibelerJuly 2020
"Jessica and Kimberly were both very helpful and professional. Since moving in from Florida they both ensured I had an easy move and they both were very friendly throughout the process. They went out of their way to make sure everything was as easy as possible."
Bill MannJuly 2020
"I would like to say that this is a fabulous place to do a rental. The staff in the office Is just more than overwhelming of kindness and care wanting to serve the public. They are very thorough in their paperwork and especially the way that they treat their customers. That is another reason why but I like to drop off treats to them now And then. You could not ask for a better place for a good rental. It is well maintained and cleanliness is above what could be Expected. they are always friendly And I love To talk with them cause they love to laugh To. And if it was available of a 100 stars I was certainly give them a 100 plus Stars. My storage.com has been an exceptional help to me and my ministry and a 100 thumbs up to all of them for I appreciate wholly what they have done for me. And let me tell you they will take Gracious care of you. I can only say it's really great the experience that I have had and still continue to have with my storage .com because they make a difference. Now is your turn come on and give them a try and see if you don't have good reviews for them to. Pastor bill mann"
Connie HentonJuly 2020
ronald mccroskeyJuly 2020
"Kimberly was extremely helpful, the facility was in a great location it was very clean and very will kept."
Skylar PJuly 2020
"This is my first time renting a storage unit. Mrs. Tena at the Greenbrier location made the lease signing clear to understand and stress-free! When I first came to look at the unit, she walked me up to my unit, explained the lease prior to me thinking of signing so there were no miscommunications or no important notes left behind. Access to carts and the abundance of carts to help locate my stuff was convenient, and customer service was welcoming and friendly! Highly recommend this location, thank you Mrs. Tena!"
James ReedJuly 2020
"Clean well-maintained and secure"
Frances *July 2020
"Shannon and Lori are such professionals! Friendly, knowledgeable and so accommodating. Facility is clean, well light and quiet. I would highly recommend!"
Brennetta WilliamsJuly 2020
"Excellent customer service and great facility"
Kelly WhiteJuly 2020
"I was extremely happy with my time using MyStorage on Ward rd. The ladies in the office were fantastic!!! Jessica setup my account and I don’t think I have met a friendlier person that enjoys her job as much as she does. They worked with my movers very well!! If I ever need to store anything again, i will definitely use them. Also I will refer them to anyone I know needing storage. Prices were reasonable and place was extra clean!!"
Princess BrownJuly 2020
Ronald FoustJuly 2020
"Great experience. Kimberly was great."
Jonathan BennettJuly 2020
"I had a wonderful experience at a very clean facility by a nice young lady named Kimberly. She accommodated our every want and need and had some great advice for an area that we did not know. If they were more stars she would get all that were offered."
Lorraine AullJune 2020
Brad KiehnerJune 2020
"Lavernia was proactive in trying to help us secure a spot to park our travel trailer on short notice. She contacted her manager about the situation. They were able to help. The staff were very pleasant to deal with both on the phone and in person."
cindy taylorJune 2020
"Everyone is nice storage unit is great"
Chasity HaineyJune 2020
"The office staff was very nice and they provided moving carts! The facility is clean and secure."
Steve CarlJune 2020
"Erica was exceptionally friendly and helpful. I would recommend this facility to everyone!"
Derek PriceJune 2020
Michelle BlackmanJune 2020
Kamis WilsonJune 2020
"My storage is the best! They always have deals and it’s affordable. Anytime you have a problem they are at your service. The employees are very kind and care about you and your storage. I’ve had three storage units with them!"
Cindy MaplesJune 2020
"Kimberly was fantastic! They made our move a breeze."
Dawn DeweyJune 2020
"Better than Public Storage who charges waaaaay too much. The ladies at the front desk were super nice and extremely helpful! The prices are pretty decent, too!!!"
Ben KentJune 2020
"Great experience here. Reasonably priced for the accommodations. Excellent climate controlled units. Very clean!"
Espi's tunesJune 2020
"This facility was extremely clean, easy to use and the manager that helped us was fantastic. The storage area was the nicest I have ever used. The elevator and 3 carts posted right at the building entrance made moving in a breeze! Thank you"
Terry KnightJune 2020
Denise DunnJune 2020
Rasheedah SandsJune 2020
"This is our first time using a storage facility and I’m glad to say the application process was very quick and painless. Tina and the other staff members were VERY professional and extremely pleasant to work with-which is rare in customer service. The facilities were clean and the temperatures were perfect! I really hope this experience will last during our time with MyStorage."
Christ Chasing 2020 for Life MccordJune 2020
"Easy process, professional staff, and clean easy to access climate control space I rented. Cost was great for my budget. Thank you for the great experience."
Noel FilioMay 2020
Samantha RohdeMay 2020
David TargeeMay 2020
"Hands down the best storage area those two in the office do what it takes to make things happen and they will look out for their customers Unlike optimus ————— fill in the blank storage next door MyStorage is the place to store your stuff big large small indoor outdoor contractors they got you “Covered”LLC just like my company"
Jennifer SimpsonMay 2020
"Erica was quick in responding to my email inquiries, thorough, polite and informative at time of signing the contract. Thank you,"
Ramona DouthitMay 2020
"After contacting many places I decided on MyStorage Center. The people there were very helpful and professional. They knew how to help me pick the right size unit without trying to oversell me. The center is clean and I feel safe going in and out. I feel my belongings are very secure."
Ron W.May 2020
"Nikia is wonderful she explained everything in detail. Very personable, and professional. Glad I made this choice."
Carl L H.May 2020
"I am a returning customer that really appreciates the help and concern of the entire staff of this great facility. Erica and Nakita were outstanding employees that made me fill like a family member. Both of these young ladies were very professional and knowledgeable on setting up storage units to their customers. I am happy to return to My Storage and I highly recommend them to everyone. Thank You!"
Claudia L J.May 2020
"Service was very prompt and courteous.Because of the virus, steps to rent were organized in a safe manner which I really appreciated."
Carmen S.May 2020
"Customer Service was excellent!!!"
Deborah D.May 2020
"So far, really good."
Teresa S.May 2020
"our young lady was so sweet and really tried to get everything right"
Arnold B.May 2020
"Very impressed so far!"
Deetta B.May 2020
"Tina was really concerned and helpful went my hired movers was late and had not showed up even after 3 hours. I truly appreciated her help."
Horace S.May 2020
"Ex customers service"
Lionel A.April 2020
"Great customer service! Angela ⭐"
Archie B.April 2020
"Great customer service."
Scott KempApril 2020
J. HendersonApril 2020
"Great Customer Service! Facility is nice and clean."
Joe GrendaApril 2020
Braden H.March 2020
"I came into the facility inquring about larger units, which they did not have available at the time. The staff put me on a call list when one came available. I received a follow-up call within a week and was able to reserve a unit that was ideal (first floor) and large enough for me to fit all my stuff."
Junhui SalMarch 2020
"This is my first time using a storage unit with my fiancé. Fortunately, MyStorage is located near my neighborhood. Kimberly was very friendly, sociable, and knowledgeable about the storages. She got everything for my storage unit set up within the same hour. The storage facility itself was very nice as well! It was very clean and large. Something I don't usually find at other storage facilities are the loading carts, which I'm very grateful that MyStorage has. It made moving our storage into the unit much easier."
M KetchmarkMarch 2020
"very clean, friendly and helpful!"
Shirley A Winslade WebbMarch 2020
"The staff that runs this place is amazing the atmosphere is amazing.You can never go wrong with this place.EricaAnd Nikita is an Amazing th team The storage is got 2 amazing women working for them women like those 2 are hard to find.the customer service given I have not received in a very long time and the way those treat customers are what we need.. those 2should get a raise for their outstanding performance of true meaning of the word customer service.. great job ladies and thanks again for everything"
Tomeka WilcherMarch 2020
D Shawrod RiddickMarch 2020
"Incredible! I moved my storsge to their facility because the prices were substantially lower. The staff was amazingmy friendly, knowledgeable, and accommodating. The facility is impeccably clean and the security is assuring."
Phil McphailMarch 2020
Angela SchwartzMarch 2020
"Customer service was excellent. Prices seemed fair and facility is well maintained."
Akia SomervilleMarch 2020
James SpadaFebruary 2020
"Keri is fantastic and the facility is clean and secure."
Debbi MartinFebruary 2020
"Exceptional customer service and a clean environment"
Claire TaylorFebruary 2020
"The young man was very friendly, it was clean and very safe."
Yasin BurcuFebruary 2020
Marma lootFebruary 2020
"Great experience setting up a new storage unit with Jessica. She was extremely friendly,outgoing, and made the entire process fantastic! The company that owns this storage center should be thrilled to have someone like Jessica working for them!"
Hipolito Camacho JrFebruary 2020
"Needed a 5x10 storage shed to keep all of my excess RV material in and to get my trailer fixed. I called and the folks at MyStorage were willing to help me find the right space and location for my needs. I love the fact that the entire process is very seamless and the staff very professional in their day to day interactions with customers. The space and facility are top-notched and very secure. I will highly recommend this location to anyone looking for storage."
Dan MoneyFebruary 2020
"Great customer support provided by Kimberly! Very pleased with the cleanliness of the storage space and the facility."
Melodie BobkoFebruary 2020
brenda williamsFebruary 2020
Barbara LynchFebruary 2020
"First of all the gentleman that help me was wonderful, and very knowledgeable. This is the first time we ever needed a storage unit. The storage unit is very clean, and bright with camera's all over. I felt very safe walking around. If you are looking a storage unit I highly recommend My Storage Center in Chesapeake."
Mailk Abdul Aroowhead BeyFebruary 2020
"Very nice and clean building. Wonderful and safe to store all of your belongings. Very friendly and great customer service."
Nicole GlockerJanuary 2020
"Excellent customer service! Great experience!"
Cindy CahoonJanuary 2020
Meredith PriceJanuary 2020
"Everyone is so friendly and helpful. Facility is super clean and pricing is great!"
Gary McConaghyJanuary 2020
"Beautiful new facility, however the parking/loading setup is grossly insufficient. Arrived with a full-size truck towing a 16’ trailer and had to wait for people to leave before we could squeeze into the tiny parking lot, illegally park and unload. Also, the check-in/sign-up process is excruciatingly slow."
Cari LytleJanuary 2020
"This is by far the best place! The ladies at the front are amazing and so helpful! They made the process smooth and explained everything in detail! They need a raise!!!"
Tiffany MattesonJanuary 2020
"Incredibly friendly and helpful manager!"
Aravia JohnsonJanuary 2020
Jackie FlowersJanuary 2020
billy DonnellyJanuary 2020
"The check in/sign on process was made very easy by a young lady named Nikita who was friendly and professional and very knowledgeable. The entire grounds are neat and orderly and the lighting inside and out is just fine."
Tracy SkinnerDecember 2019
"Clean, secure space; exceptionally professional staff."
Pamela CarrollDecember 2019
"I came to this storage unit and got a huge unit,the staff here are so amazing.they will work their magic to make sure they can assist you in any way they can...after 2 years I needed to get another storage unit.i had visited some other facilities but found they were extremely rude and didn't care at all.so I came back to mystorage.. Ericka the manager remembered me.that speaks volumes to me ..o was able to get another amazing unit once again..they have expanded so I was excited to know I was getting in the new units..they have made the perfect accomodations here.they added an elevator to help make your move so much easier..I highly recommend this center to anyone that needs to place their valuable items..you won't regret it..it's hard to come to a place and be treated so amazingly..this is where you will always want to do business.. definitely check them out.."
Elizabeth PalarDecember 2019
Vennia FranklinDecember 2019
Ahshia FountainDecember 2019
Cruise CycleDecember 2019
"It was OK. All of these storage places compete in a very tight market and all seem to settle out with little variation on the actual facility and staff which i suppose is good as there aren't many truly awful places or spectacular places. The main differentiation is their pricing and special deals which vary considerably. Having said this, this specific location was reasonably well maintained, clean, friendly staff and a decent location. Recommended if you can get the deal you are looking for at the time you are looking for a storage space."
Yourfavbarbersbarber CalicutsDecember 2019
"Best place ever...clean and affordable"
Stephanie RyanDecember 2019
"Very clean space and the staff was very friendly and helpful. Kimberly gave me all the information needed to make the best choice for my unit!"
Traci MorrisDecember 2019
"Kimberly was super sweet and helpful. Huge clean storage space. Reasonable prices. Great location in Grassfield."
Ruthie KinchenDecember 2019
"My personal experience was very good. The staff were very friendly and helpful. They answered all of my concerns and questions."
Maria HuisaNovember 2019
"I’m so impressed how this lady take care me as a customer Lavonya Payne when I when there for rent space 10by 10 she was so patience and friendly first time I rent spaces here and I’m definitely recommending thank you"
AJ CNovember 2019
"Love this place! They are very friendly and will do whatever they can to help you out! Hands down best storage unit i’ve rented for sure."
Stephaine Farokhpour-PaigeNovember 2019
Samantha BurnsNovember 2019
"I had a problem concerning being able to reach their office, and not only did the manager explain the situation but corporate also called me to find out the situation and explain and make sure I was once again satisfied. :) great place to store your belongings. Not to mention Erika and Nikita have both helped me many times. Thank you."
Adrianna HardawayNovember 2019
Patricia WilthewNovember 2019
Thomas BailesOctober 2019
Kimberly ThomasOctober 2019
Fiata JonesOctober 2019
"The service I received from Tena Young was the ABSOLUTE BEST."
Laura McCarthyOctober 2019
"This is a 5 star facility! Very clean and the staff is super helpful. Ms. Teena was so wonderful to work with."
Cheflowfat BeveragesOctober 2019
"Provided great service"
Bryant KellyOctober 2019
"Decent rates. They do not prorate, so be mindful of your moving dates."
William OrtonOctober 2019
"Nice clean units at a grest price"
Yan cOctober 2019
"Front desk is 99% of this business and Raeven was super friendly and explained me everything correctly! The storage is clean and you have a lot of options."
marcus thorntonOctober 2019
Alexis YelityOctober 2019
Ton RomeroOctober 2019
Sarah WeidnerSeptember 2019
"The staff and managers are extremely friendly and professional. I would recommend them hands down."
Claudia McGlothlinSeptember 2019
Laura Jean LaddSeptember 2019
"The building is very clean and staff is extremely professional and knowledgeable!"
Meredith MooreSeptember 2019
"Manager is great. Very personable. Returned calls promptly."
Marshall WrightSeptember 2019
Corinne DeBruhlSeptember 2019
Melinda LobodySeptember 2019
Kristie LoonamSeptember 2019
"Have a unit here. Super friendly staff always clean hallways and well maintained."
Steven NSeptember 2019
"Very helpful for dropping off UHaul."
Anne AsheSeptember 2019
M BurtonSeptember 2019
Krystal CatlettSeptember 2019
David J. W.August 2019
"Shannon was super helpful, kind, and very knowledgeable. She promptly set me up with the perfect size space for my needs. The facility looks very clean and well maintained. Great job My Storage!!"
Erik FelixAugust 2019
"This is what customer service is supposed to be like! Erica, was Awesome!! She deserves a bonus or increase in salary⭐️⭐️⭐️⭐️⭐️ I mean her professionalism, kindness, and how she explains everything in detail is amazing! This is the best storage facility in Virginia hands down..... Thanks Erica for being so kind and making this a painless experience⭐️⭐️⭐️⭐️⭐️"
Laura RobertsonAugust 2019
"Raven and Nakeeta are so personable and helpful. The units are well maintained and the facility is super clean. Really reasonable rates too. Lol, have 2 units there."
Mary HendersonAugust 2019
Dawn WilliamsAugust 2019
"This place is closer to home and where we keep our holiday seasonal decorations. We also store other items that my husband likes to keep in a cool or heated place since our attic is not a good place to store things in because it wasn't built to truly store stuff in easily. The Mystorage has nice elevators, a truck you can use for moving your items in, restrooms, and indoor and outdoor spaces for storage. Very happy with the location and the staff."
Cyndia18 WTAugust 2019
Salamon MillsAugust 2019
Deborah RiceAugust 2019
"I easily reserved a unit online. I went to check the unit out and complete the rental. The representative, Raeven was very friendly and efficient. Excellent customer service!!"
Rozlyn HillJuly 2019
Ken KearneyJuly 2019
"Mystorage Kempsville location, was a wonderful experience. They have great prices on all units, and the units are clean. Manager Jessica Crace was amazing, she walk us through various different size units, and was very helpful and detailed in helping us decide what size storage unit would fit our needs. Moving is always a hassle but Jessica positive attitude, great personality, and patience with us really helped. Thanks"
Linda PetersonJuly 2019
"This is a very well run storage facility. The carts all work and the units are nice. The buildings are kept clean and virtually bug free."
Kurt WerthJuly 2019
"Erica did a great job explaining the lease agreement and providing the information I needed. Very smooth process. Thanks Erica!!"
Mark WillisJune 2019
kim newton-sageJune 2019
"Very reasonable pricing, very helpful staff."
k rollJune 2019
Scott FowlerJune 2019
"Liz and Shannon were very accommodating and made the process easy. I’ve never used a storage unit before and would recommend it to anyone looking for some space."
Brett NaberJune 2019
Bernard WilsonJune 2019
Erin ClemowJune 2019
Brandon VeneryJune 2019
Carla D FJune 2019
kristi sMay 2019
Alex NovaMay 2019
"They took the time to explain the process, showed me the available units. Very friendly and proficient, would recommend."
rhonda reedMay 2019
Jonathan MannMay 2019
Raymond TutorMay 2019
louis citizenApril 2019
"The manager and staff here were extremely helpful and considerate! As a military member we travel quite a lot and depend on storage unit almost every where we relocate too. So we depend on safe and dependable storage unit to protect our valuables. By far one of the most respectable safe place to utilize with wonderful staff! Would definitely use this place again!"
Shawn JonesApril 2019
Larry MartinApril 2019
"The staff at the Centerbrooke location was awesome. They were very polite and professional. A little disappointed in the availability for units but maybe the size I need will open up soon. Hurry with the expansion please. Also had trouble with the remote gate opening app. Another tenant says it often out of service."
Beverly McCredyApril 2019
Jay HollisApril 2019
"Very easy setup of unit. Nice friendly staff."
Takashi EtoApril 2019
"Every member of the staff is very helpful and professional. I would highly recommend to others."
Al-Michael WhyteMarch 2019
Julie AmbrosioMarch 2019
"Fast and friendly staff. Impeccably clean facilities. Great location. Highly recommend!"
Veronica StanfordMarch 2019
"Pleasant experience, prices affordable, convenient hours. Thank you."
Jessica RussellMarch 2019
"The process to get my storage unit account was smooth, quick and easy. The staff member who helped me was informative and very polite. Prices are affordable. I will recommend this company to anyone."
Diana JoeMarch 2019
Jessica CraceMarch 2019
Leilehua NaniMarch 2019
"I truly had a marvelous experience with this place. Very friendly, helpful and took time to help out with all my questions. Free working truck. A plus, I have never had a more enjoyable time putting my life into storage."
Sandy AmesMarch 2019
Carolyn Mackey-PerryMarch 2019
nelson santiagoMarch 2019
Chet HartMarch 2019
"Easy process and very friendly."
Sir DinoooMarch 2019
"Great experience with MyStorage Center."
Raymond GrovesFebruary 2019
"I have four units at this place. Everybody is so wonderful. They go out of their way to help you.The facility is always clean. Access is wonderful. I’ve been to so many other storage units. And never had this first class experience. The only reason why I gave them five stars. Because I couldn’t give them six."
Kenneth RoachFebruary 2019
"This is a great facility. The staff is beyond courteous and helpful, the areas are clean, well lighted and secure..you won't get in unless you belong there! You will not be disappointed."
Dre SewellFebruary 2019
"The staff is courteous & professional, the storage units are clean and well maintained and the rental fees are affordable. I am completely satisfied."
Jenifer WasherFebruary 2019
Season RobertsFebruary 2019
Marcia MusselwhiteFebruary 2019
"Clean and conveniently located. Friendly, helpful staff."
Earl PerryFebruary 2019
Calvin ShafferFebruary 2019
"Why don't you offer auto-pay?"
JOYCE M WhitleyFebruary 2019
Ann-marie Bubb-osborneFebruary 2019
Shirley CarterFebruary 2019
"I would like to thank MyStorage representatives for having such great customer service. I was in desperate need of getting the right storage at the right place and at an affordable price. I remember that the two ladies that help me that day were so helpful; so pleasant; so caring. And that's what I call "Excellent Customer Service!!""
John CannlFebruary 2019
"MY move in was fast and convenient. ..the facilities are clean and secure....been there over 2 yrs...no problems...and 24hr. Access is wonderful. ...also a friendly staff on site....thanks my storage. ..Mr.Canni...."
Ronald GraceFebruary 2019
"This has been one of the best places I have ever rented from. The staff is great and the facilities are CLEAN!"
lindsey edwardsFebruary 2019
Rena PlaatsmanFebruary 2019
Charles LandonFebruary 2019
"I am very pleased with using Mystoragein Chesapeake. The staff and management were more than helpful. I would recommend them to anyone looking for a storage unit. Thanks!"
Michael TuckerFebruary 2019
John A. AldredgeFebruary 2019
Gene DettoreFebruary 2019
"Clean very secure facility especially the climate controlled areas!"
Lori BannonFebruary 2019
"Clean facility. Staff is friendly, helpful, and knowledgeable. Thanks!"
Amber SloanFebruary 2019
Sharon AnthonyFebruary 2019
Sheila NFebruary 2019
Katrina RobinsonFebruary 2019
Carol LittsFebruary 2019
Julie ChrismanFebruary 2019
Amy GagliardiFebruary 2019
Ward PhelpsFebruary 2019
Matthew TannehillFebruary 2019
"Always helpful staff."
Kim brownFebruary 2019
"Great Job! Very Prefessional , Friendly and Accomodating."
John HallFebruary 2019
"Everything from the initial office visit to using their truck was nothing short of awesome service. Nicely done!"
Kailie BensonFebruary 2019
Michele IsaacsFebruary 2019
"The facility itself is very clean and accessible. The person who helped me is personable and very helpful in deciding what I needed and their prices are very reasonable."
D EstercesFebruary 2019
"Elizabeth was so kind and helpful! She is a real gem!"
John BellFebruary 2019
"All of the staff members have been incredibly polite, helpful and very easy to work with."
Joyce McFallJanuary 2019
"The only thing missing is help to unload/ load. For this newly divorced 65 woman and new to Virginia. The people were great and worked greatly with me. Very easy to book on line too. Thank you."
Nadine MikellJanuary 2019
Reverend delzaoJanuary 2019
"Fantastic deal on renting, and the unit itself! Only thing, I wish the units had lights in them, but the service, and location were impossible to top!"
Jose ValverdeJanuary 2019
"I had a great experience. Elizabeth was very helpful and accommodating. Would recommend his place to anyone."
Tom BooneJanuary 2019
Thomas CrosbyDecember 2018
Kenneth BellDecember 2018
Danny HilliardDecember 2018
"Hands down one of the best storage unit centers in Virginia Beach. Shannon does an excellent job and always puts the customer first. I can't say enough how appreciative I am of all of her continued efforts as she is simply the best."
Megan FriedmanDecember 2018
"This place is amazing! Jessica is the best person I have ever dealt with as far as customer service goes! She is kind, courteous and professional. I was so "wowed" when I spoke to her over the phone that I just had to write a review. Thank you, Jessica!"
Larry AkersDecember 2018
"Convenient to my busy schedule"
Madison SchrantzNovember 2018
"The storage units and facility is super clean and staff is helpful. Location is convenient. The moving trucks are a huge bonus. Would highly recommend!"
Danilo FularonNovember 2018
"This is by far the best storage facility I have ever used. The site is clean and the staff is amazing. Highly recommended!!!"
Jeri KatabianNovember 2018
"The facility is very clean and secure. The employees are very helpful and friendly. It’s also very budget-friendly and a great value!"
deanna grahamNovember 2018
""Very helpful staff, awesome location, and super clean! Would highly recommend!""
Crazy KNovember 2018
"Friendly service and great rates!!"
Paul WSeptember 2018
"Nice cheap place, they give plenty of reminders to pay your bill but if you're several days late you get hit with the $15 extra charge. Understandable and reasonable, I had no complaints storing my things here."
Francisco GaonaSeptember 2018
Gregg WeberJuly 2018
"Well maintained storage units. Clean, Nice staff. Secured gate entrance. Climate controlled units available along with large contractors units. Reasonable prices. Had a unit here for over a year and no problems."
Temesha HostetlerJune 2018
"The staff is very friendly and helpful, and the facility is very clean. They have free hand trucks available to help you move your things to storage. Restrooms are also available to customers."
josh piskinJune 2018
Blake CherryApril 2018
"Friendly and quick service. No hassle."
Nadjia WilsonMarch 2018
"Great business. Great amenities. I will recommend to anybody."
Michael WadeFebruary 2018
"Large units for fair price"
Steven SawyersJanuary 2018
"This place is amazing. The staff is extremely helpful. I would recommend to anyone I know."
Jeff Ts2d90eJanuary 2018
"It is a good storage space. Prices are average. The people are very nice in the office."
"Friendly staff, clean storage units, convenient location, and reasonably priced! What more could you want?"
Mitch KearneyDecember 2017
Matt PriceNovember 2017
"Nice and safe storage"
Charles R Poulter IIIOctober 2017
Charles R Poulter IIIOctober 2017
Gino Gonzalez-LandrianOctober 2017
"Large , well maintain affordable storage"
c carterOctober 2017
Heather SummersOctober 2017
"Brand NEW & VERY Clean. Lots of cameras and they even have a FREE TRUCK that you could rent. I did lots of research and they had the best price and move-in special in town."
Lissa SimoneSeptember 2017
Sam FullerSeptember 2017
Lee LeJanicSeptember 2017
"Professional, clean units, reasonable rates, GREAT staff, and very accommodating. They even include a moving truck! Love these guys."
Carlton MortonAugust 2017
Tiffany TurnerJuly 2017
"Brand new storage available"
Dee OchonoJune 2017
"Ok all stars go to the girls there! Shannon, Roxie... The 5th star goes to whoever gets rid of that guy in there. The lack of customer service, dealing with him is like dealing with a machine! Thanks Shannon for always taking care of us... understanding when I had my stroke that my brain died, working with our ever changing issues... Closed out 2 units today, hubby told "ok, we don't pro-rate. thank you... " nothing more and handed a receipt. You got it, that's the guy... the less of a star... Overall, great service, prices and storage was great, hours close at 0900 for access. Inside and outside storage were affordable. Mr. & Mrs. Ochoa"
Skip RowlandJune 2017
"Family owned and operated. They go out of their way to help. Reasonable prices, excellent service, safe and secure facilities."
Al JordanJune 2017
"Clean units, great staff, excellent prices."
JoAnn SeifertJune 2017
"I've had a unit there for almost 2 years & love this place! Staff is great, super clean, great climate control, NEVER seen a single bug, always feel safe even as a female visiting alone."
Charles CriswellMarch 2017
"Helpful ,Pleasant to work with. Best storage place I have ever dealt with."
Scott JesterMarch 2017
Eric BivensFebruary 2017
"Very convenient & the people are accommodating. I have had to move between units or get additional units when needs increased, then get out of them as we "purged", and they have always been very helpful. Never any billing problems, which is unusual for this type of business."
Brian EvansJanuary 2017
David WebsterDecember 2016
"Clean and feels secure. Staff has golf cart to show you different units available. Stayed after hours to let me rent a unit."
FRANK McFaddenDecember 2016
Angela LittleDecember 2016
"Great storage options - I highly recommend Mystorage-Warwick!"
Lauren RombergerNovember 2016
"This place is great! The people were very helpful and the prices are awesome! I would definitely recommend this storage facility."
Joey SmithNovember 2016
"This is the best storage place in Newport News! The managers are very friendly and helpful. They have great move in specials and prices that ended up saving me a lot of money! 2 Thumbs up!"
Ray LittleNovember 2016
"Great storage facility! Great prices and very affordable. Angela and Kenequa were very professional. They helped me find the right size storage to fit my needs. I give this place 5 stars! Keep up the good work!"
Kierra BrocksNovember 2016
"My experience here was great everything was so pleasant. My rep ms.baskin was a great help and very nice! Thank you."
Labron JamesNovember 2016
"Very professional and courteous. Kenequa was very helpful and had excellent customer service skills. Reasonable prices and clean storages."
A. CousinsNovember 2016
"Definitely a great place with great rates!.The employees are very pleasant and helpful.I'd recommend for sure."
Brandon KinneySeptember 2016
Roxy LoweAugust 2016
Tyler BogowitzMarch 2016
Drew PetzoldJanuary 2016
"I've been using MyStorage here on London Bridge Rd. for well over a year now. This place used to be part of a different group, but the owner decided to go on his own. The process of getting a storage unit going is pretty easy. We were able to move in the same day. They seem to have plenty of storage units available for your needs. You also have the ability to use their truck for free within the first two weeks of moving in, but you would still have to pay for mileage though. I never had to use the truck, so I don't know much more than that. Since they have changed over to their own group, it's much easier now to do payments through them. They can now be done online and still in person. Prices overall are reasonable considering the prices of other storage places in the local area. In their store, you can also get boxes, locks and more if needed as well. The staff here are very friendly and will help you with anything you need. They've helped us on a few occasions as well. They have always been upbeat and personable. If you forgot about making a payment, they do a reminder call as well before the payment is considered "late" and then have to pay an additional fee. Personally, I have an inside climate controlled space. This is good because there is no worry about having to deal with the outside elements and temperature swings with the items that are in the unit. One criticism I do have is that they have very little in the way of parking onsite if you need to go to the office. I've noticed at times where one of the spots is used by someone working there. Also, getting out of those skinny parking spots can also be difficult due to a pillar acting to create a blind spot when backing out. Putting everything else aside, this is a great place to fulfill your storage needs. Just check their web site for specials and other promotions that they may have for moving in. If you're in this general area and are looking for a storage place, you should check this place out."
Heather SummersJanuary 2016
"Great place to store your items. They are new, clean, secure and have friendly staff available to help you with all of your needs."
Mike BaldwinNovember 2015
"Great staff! Great ownership, clean facilities, easy access. Definitely a great place to store your items."
Libby A MillsNovember 2015
"The staff is professional and courteous. The space is clean and well lit. We have an environmentally controlled unit and feel the temperature and humidity are controlled well. We are discouraged but understand that the rates have gone up. We have had the space for a little less than a year. But when the company changed hands the prices went up."
Lauren ChampagnieNovember 2015
"Using unit for several years and service is at an all time high! Alex and Mark are great, facility is well lit and always clean, easy access and great coffee to too :) - what more do you need?"
Michael BahrSeptember 2015
"Ok that is good I thought a comment was a review glad I put my pointer over the right icon Anyway from having my things at myStorage for last couple months. I really like the courtesy call I get to make a rental fee payment it really helps me out."
Christopher KoontzSeptember 2015
"Great Customer Service and Follow Up! I left Betty, the property manager, a message requesting a quote for a storage unit. She replied almost instantly, and even though they did not have the size I needed available she was going to keep in touch with me if one opened up. A few days later she reached back out to me and let me know that a unit would be coming open, gave me a date and a price!"
Eric GJuly 2015
"Thank you for all your help! I'm military and mystorage made the process very easy. Showed me the space and got all my paperwork don't very quick! Thank you!"
clint robertsonJuly 2015
"Mystorage at london bridge is the perfect solution to organize or de-clutter your home or small business. I own my own business, and mystorage provides the perfect, and affordable option i need to have the extra space i need to make my business operate successfully and efficiently without the high costs of commercial space. I also recently rented an additional unit just to get rid of all the things my wife will not throw away but we have no room for.... all the way around..... Thanx Mystorage!!!"
valerie montoyaJuly 2015
"I went and got my storage today and it was great! The property was clean and I really love that it is secured with surveillance cameras and a gate system. The employees were so helpful in helping me find the best size to accommodate my needs. I would definitely store with them again. If I could give them 10 stars I would."
Roxy LoweJuly 2015
"Alex is awesome. She is knowledgeable and very nice. The next time I need a unit, I will go back to Mystorage!!"
Alexandra GrierJuly 2015
"The ladies at MyStorage were such a big help! Moving is never easy for anyone but their customer service and their knowledge with storage made the process so easy for us. I would always come back and always recommend them to everyone I know. Thanks for everything MyStorage!"
Roxy LoweJuly 2015
"great employees, great facility. The facility is nice and clean. The store is set up for any moving needs people have. The employees are smiling, friendly, and super helpful."
Walter GrahamFebruary 2015
"This is the nicest self storage I've ever rented from. Really clean and safe. The staff was helpful. I keep my boat here and have two 10x10 climate controlled units. The price was the best I could find."
Marissa PalomoFebruary 2015
"I had a great experience here, all the staff was very helpful and nice. The property is clean all around i wouldn't go anywhere else."
A Google UserFebruary 2015
Bill BrodyNovember 2014
"RV storage is hard to find in this area. Called Sandra at 5, she carted us around the facility to see the spot, gave us her undivided attention, and sealed the deal just after closing time. Facility is clean and tidy, gated for security. Would recommend this facility for your storage needs. Thanks, Sandra!"
Chanele D.June 2014
"Ms. Sandra provided great customer service, was very polite and professional. I would def recommend this place to others in need of storage."