Robert Newton
June 2023
Jeremy McCarter
June 2023
"Very pleased with the staff and facility!!"
Johnnie (anita) R.
May 2023
"Great customer service"
Jayshawn Brown (OGC BEAST)
May 2023
Adam Brown
May 2023
"Spoke with Jennifer she is hands down unbelievable Excellent customer service this young lady needs a raise!"
Ricky S.
May 2023
"Great "
Patrick Lemelin
May 2023
"The manager was very professional and super helpful. Unfortunately when I first inquired about storage for my trailer no spots were available. But they contacted me immediately when the spot became available. Fare pricing and facility was looking good in the process of being overhauled. Would highly recommend!"
Timothy F.
May 2023
"Very good "
Travis Cole
May 2023
Erin E.
May 2023
"Quick & relatively easy sign-up"
Valerie J C.
May 2023
"Great customer service and very professional and thorough Rental experience"
Trey Grow
May 2023
"Kerry at My Storage is the best! She provides great customer service and help me enjoy keeping my boat at this facility for over four years!"
Jenna Williams
May 2023
"Kerry was so pleasant and sweet to work with when setting up my storage unit. She made the whole process simple and quick. She even offered to talk to my movers to explain how to pull their truck in. I’d go back just to visit with her "
James Lewis
April 2023
"My storage rental went up $35/month!"
Kimberly Whitfield
April 2023
"Always had a great experience anytime! Process in and out super quick When relocating or just temporarily during spring cleaning or decluttering."
Chris Dana
April 2023
"Fantastic service! Very clean."
Jennifer Vassil
April 2023
"Kerry at the Atlee location has been so wonderful!! She is always friendly and helpful with whatever we need! Absolutely love having our storage at this location!!!"
Las Visuals
April 2023
"I would like to thank Kimberly and Chianne for all of their hard work for helping get the storage unit I requested. Both were very consistent with their work and providing me with all the information I needed. I highly recommend this location for storage if needed. Thank you to this awesome staff as I have my items here until it's time for me to move in May 2023."
Railton Cabbell
April 2023
"EVERYTHING WAS EXCELLENT!"
zackary culp
April 2023
"Experience was calm, Ms. Kimberly led me through with no hiccups or issues and got me in an out, would recommend"
Kimberly Thomas
April 2023
Georgann Hills
April 2023
"Staff especially Kimberly are great. Helps whenever I need it. Georgann Hills."
paul sobby
April 2023
Blake Duggan
April 2023
"Since the first day I got my storage unit I have been highly satisfied. Every time I come to visit my unit the halls are super clean and the staff is always polite, respectful, helpful, and friendly. Especially Chris Allard, who has been outstanding! Even the bathrooms are always clean. I definitely would not want my property stored anywhere else but here!"
Larry Berry
April 2023
"Easy process. Location Manager, Jessica, was more than helpful. She was friendly, knowledgeable, and saw that my process was without glitches. We are moving from Georgia, looking forward to doing business with you."
Kevin Gatlin
April 2023
"My experience at the Kempsville location has been very pleasant. The staff is very helpful and professional. The facility is always clean and very well maintained."
Clarence Jones
April 2023
"Great service. Explained each detail very well!! Would highly recommend."
Cornell Smith
April 2023
"Chris and the staff here are absolutely amazing! The customer service is great and very friendly. I’ve never had a storage unit before, but this staff made the process so easy. The call I received after my inquiry was very warm and inviting, which is what made me come in. I HIGHLY recommend this location!!"
Caroline Hooks
April 2023
"Used this storage while waiting to move into my new place. Absolutely loved it and the staff where all amazing."
David Lee
April 2023
"Great place to store. Nice staff"
P S.
April 2023
"My friend's car, which I purchased, had been stored there for 6 years. Inoperable, with deflated tires and having never personally inspected, Bonnie..."
Michelle Smith
April 2023
"Great deals ! "
Savannah LaMotte
April 2023
"So glad I found this place! The staff was very helpful and friendly over the phone , I went in and Shannon was an encyclopedia of knowledge "
Ralph Rhodes
April 2023
"Alex was very friendly super helpful. First time ever having to rent a unit. Awesome experience."
Kate Nicole
April 2023
"My father has a storage unit here and we love going here the staff Ms. Shannon and Ms. Bonnie they are sooooooooooo respectful, well mannered, kind , friendly, helpful and funny. It is a clean establishment I can tell they take pride in where they work and that's not all that common any more! I will never use another storage facility. "
J Strickland
April 2023
"Very nice place to store your storage. Easy access, 24 hour gate code. They also have a new set of units going up , climate controlled boat and rv area. Great prices. Very polite and caring staff."
Kathy Skinner
April 2023
"Great service. Very pleasant experience and good prices. I would rent again"
David Paschal
April 2023
"Awesome customer support. Lori and the manager are awesome"
Kimberly Thorn
April 2023
"Emily was so wonderful! She was super polite, and very helpful. Great experience!"
Jimi
April 2023
"Jennifer was very polite a professional great customer service over here"
Jeff Jones
April 2023
"Great units and the new management seems to be improving the business.. Jenn is super helpful whenever I need assistance"
Tim Umstot
April 2023
"I spoke with Jennifer on the phone who was very polite and straight forward. I stated to her I had a bad experience with a prior company and she put all my worries at ease immediately. Nothing but the best service!"
Tommy T
April 2023
Janice Saadeh
April 2023
"I spoke with Jennifer over the phone she answered all my questions I had . Very polite and excellent customer service"
Jeff Smith
April 2023
"Staff is exceptionally helpful, facility is immaculate. Highly recommend!"
ASHTRIS Jones
April 2023
"As we all know. Moving can be very exhausting and overwhelming. I would just like to thank Tena and the other staff for making my experience outstanding!! I was greeted as soon as I walked through the door. Tena took her time in going over availability with me, sizes of units, etc. I appreciate the positive and exceptional service that was provided to me!"
BG Prepper
April 2023
"Kerry is AMAZING! Facility is run professionally for businesses and personal use! I highly recommend!!"
Franklin Chatman
April 2023
J Band
April 2023
"Chianne is absolutely amazing! The staff is always friendly and inviting. The facility is clean."
B Smalls
April 2023
"The Suffolk location has been such a pleasure to do business with. Everyone is super helpful and really go above and beyond to take care of their clients. I couldn’t have asked for a better customer service experience!"
Latricia Ward
April 2023
"Stephanie is AMAZING!!! It had been a rough week for me, but Stephanie was so comforting! Reassuring!!! Kind!!! Compassionate!!! And even saved me money on my storage. The storage area is very clean, which again Stephanie maintains well, the units are fresh and clean. It’s comforting to know that there’s still some good and kind people out here. Thank you MyStorage and Stephanie you ROCK!!!"
Saharis Colon
April 2023
"Stephanie was really helpful, helping me with options before I commit and answering all my questions. Thank you so much for your amazing customer service! Clean and organize place."
Inetha B. Rogers
April 2023
"Chianne & Kimberly were the best. Their customer service skills are excellent! I recommend MyStorage to the public."
Micah Hall
April 2023
"Ever since i’ve been here everyone has always been friendly and nice."
PAULA Hill
April 2023
"Rented a unit last week. Stephanie gave outstanding customer service."
Mike Fritter
April 2023
"Sarah was absolutely AWESOME!!! Answered all my questions and showed me the size difference with a 1st floor and 2nd floor unit. Could not have asked for anything better. Had several quotes from other places but the customer service could NOT be matched. Thank you again Sarah!!! You were great!!!"
Alice Carter
April 2023
Nicole McGowan
March 2023
"Jessica and Lori are absolutely amazing . In a time in need they were able to help us get a unit and everything figured out within 20 minutes. They are so sweet and I am so happy we chose this place !"
cynon A
March 2023
"I have been a customer of My Storage, Warwick Blvd, Newport News, VA for many years. I had two 10x10 storage units from September 2018 - March 2021. The price was affordable, the facility is well-maintained, clean, and taken care of by its community office personnel, and customer service is helpful, polite, professional, and outstanding. I needed to store some personal items as a result of a recent March 2023 move and decided to visit My Storage Centers, Newport News again. I was grateful to meet Alex who made me feel like a valued (former) customer and based on her knowledgeable interaction with me was the reason I decided to use the service again. Stephanie is also knowledgeable, and proficient in areas of customer service, and billing, and too very helpful. It makes me happy when I am treated well and valued as a customer. I have had several interactions with Stephanie and she is a terrific and business-savvy person. Thank you My Storage Centers, thank you."
Lionel Anderson
March 2023
"Great Service Very professional Great Family atmosphere.."
Teresa Neely
March 2023
Jeanne Hull
March 2023
"Kerry and her staff do a fantastic job with Customer Service and Facility Maintenance!"
Deborah Rivers
March 2023
"Jessica and Lori provided excellent customer service on each occasion. I highly recommend their location!"
Kim Southall
March 2023
"Jessica and Lori are AWESOME. They have excellent customer service skills. I love them."
Anita Ward
March 2023
"Easy access, very reasonably priced. Kerry has been friendly and easy to work with!!"
Charles Clayton
March 2023
Ted Manning
March 2023
"Great service!!"
Blair Glam
March 2023
"My move in process was seamless and the office team is amazing."
My Life Mosaic
March 2023
"The manager and staff are extremely helpful, this unit is IMPECCABLY ORGANIZED AND CLEAN . Safe is how I feel upon entering even after the office is closed."
Rebekah Klaver
March 2023
"Easy to communicate, friendly staff"
Jeron Mays
March 2023
"Kim was an Amazon person to deal with she gave me good customer service and I definitely recommend this location to any one !!!! The property was well kept up !!"
margi s Jazimine
March 2023
"I have enjoyed my stay at atlee storage - Kerry is awesome to work with - if I ever need storage again I will definitely go there & highly recommend if you need a storage unit to go there Margi"
Joe Mills
March 2023
"MyStorage is amazing! Chris is an awesome store manager because he truly cares for his customer base and is always trying to improve his property. You won’t be sorry working with Chris and MyStorage!"
thomas plemmons
March 2023
Roy Hudgins
March 2023
"Lori and Jessica in the office are amazing. Ive had three units and a parking spot. I will not go anywhere else. Thank you for great service ladies!"
Brandon Rice
March 2023
"Great service and staff....very clean and safe environment."
E.W. Melton
March 2023
"I had a unit outside, no climate control unit, but it was still amazing! The carts to help move in are great and Chris Allard even went so far as to find me an allen wrench to take apart a piece of furniture that would not have otherwise fit. Great experience, would and have recommended to friends and family!"
Morgan Jarvis
March 2023
Arnell Pugh
March 2023
"Jennifer is so helpful and always in a good mood….it’s a pleasure to see her every time I go to my storage unit….Arnell Pugh"
Dan Gingerich
March 2023
Michael Thrush
March 2023
Oscar Armando Hernandez
March 2023
Amber Romero
March 2023
"I spoke with Jennifer over the phone very polite, patient and professional also very knowledgeable. I didn’t end up needing a unit (personal reasons) but I definitely recommend this place, great customer service."
Southside _2121
March 2023
"Quick and Easy the staff was very friendly and helpful. Would recommend to anyone In the area"
Mary Campell
March 2023
"Terry was absolutely a life saver with my move to the area. She made the move so smooth for me. Her customer service skills goes way above the normal customer service standards. If I should ever need to utilize a facility, this is where I would go."
Danny
March 2023
"Clean. Office clerk is great. Was recommended & would definitely recommend."
Deborah Harris
March 2023
"Jessica is great! She was quick to call us when a new parking space we wanted opened up."
Mark Harris
March 2023
Tommy Henshaw
March 2023
"Kerry is simply the best with people and treats them like family!"
chip baily
March 2023
"I’ve had the pleasure of working with Kerry ( the manager) for many years at this location and she has just been absolutely amazing, helping me through many situations thoughtfully and carefully providing great service! You couldn’t ask for a better storage facility to be associated with."
Stewart Thiel- New Dimensions Disinfecting Owner
March 2023
"Atlee MyStorage is a professionally managed operation that offers friendly service, and a very secure facility to keep your belongings. The location is easy to access, safe and the whole 9. The manager at Atlee MyStorage, Kerry, is fantastic and will help you out with anything at anytime."
Digital Waste2
March 2023
"The folks at this location are absolutely outstanding! We're always needing storage and parking. We work a lot with Kerry. She takes time to listen and goes out of her way to accommodate those last minute requests. As well, they keep a stocked fridge full of water that's always handy! #SecondToNone"
Gordon Tyler III
March 2023
"Shannon along with the rest of the staff are always awesome to deal with thank you!"
Linda & Girls
March 2023
"Emily was so helpful and courteous. She understood my needs and kept me informed of any changes that may support me. I would 100% recommend My Storage Centers to anyone."
bwtez
March 2023
"Very friendly staff"
Jada Washington
March 2023
"The manager was absolutely amazing! I would recommend this location to anyone."
Tracey Farley
March 2023
"Bonnie gave excellent customer service. Would highly recommend . If your in the area and need storage Go see Bonnie !!"
Terri Terri
March 2023
"Kimberly & Chianne are so Awesome!! They're very helpful & always answer any questions that I have."
Damian Phillips
March 2023
"A phenomenal option if you’re looking for a storage facility! The faculty’s professionalism and attention to our concerns helped up decide which size unit we need and why climate control would be beneficial. I know me and my fiancé are very happy with our decision to go with MyStorage and the office staff at London Bridge in particular makes us very glad that we went with this location. 10/10 if you’re looking for self storage!!"
George Harris
March 2023
"Shannon is a great representative for the company. She is very attentive and professional. We’ve rented several units at the London Bridge location and it’s been nothing but a good experience. Shannon goes above and beyond to make you feel like a valued customer. I’ve tried other places and nothing compares to the clean compound and smiling faces."
Bernie Williams
March 2023
"London Bridge facility has the most amazing staff I have been a customer for several years would highly recommend ❤️❤️"
Andrew Smith
March 2023
"Kimberly and Chianne are excellent"
Quiera P
March 2023
"Love keeping my items here in storage wish I was able to access my things later sometimes.."
Cedric Hill
March 2023
"Kimberly has Great customer service"
Christopher Denmark
March 2023
"I inquired about a storage unit and the response was quick. I stopped by after work to check the place out. The facility is very clean, well lit, and appears to be well taken care of. Jennifer showed me around and we started the rental process. Jennifer was wonderful to work with. I am looking forward to storing my belongings here, as I trust the will be safe and without fear of them being ruined by environmental conditions as if they were stored in a non-climate controlled environment."
Shytiara Murry
March 2023
"Everyone was so helpful from me picking out my unit and helping me with a truck to get my things to storage"
Denise Richardson
March 2023
"OUTSTANDING customer service and great rates! I WILL ALWAYS choose them for ALL my storage needs. Would give 10 stars if I could!!!!!"
christie wilson
March 2023
Kia Haley
March 2023
"Kimberly and Chianne are great and friendly people I have met and the facility is clean and temperature inside the storage are just right. They did an amazing job and having a storage with them was one of the best choices I made."
Breanne Clemons
March 2023
"Stephanie is very knowledgeable, professional and personable. Made me extremely comfortable and helped me make the best decision for my first storage experience. Thank you"
r davis
February 2023
"I'd like to thank yall for 3 years of great service. I highly recommend this facility for your storage needs. They have always maintained a clean and safe facility. And Kimberly the manager goes above and beyond to take care of your needs."
Laura Ladd
February 2023
Su
February 2023
"Clean. Office clerk is great. Was recommended & would definitely recommend."
Pamela Charles
February 2023
"This is the best place on earth to storage your most valuable possessions. My ladies Chianne, and Kimberly have provided me with the best customer service ever. Thanks ladies!! Keep up the great job!! You rock!!"
Darryl Spruell
February 2023
G E
February 2023
THERON BROWN
February 2023
"Jennifer is wonderful, polite and respectful, pleasant to do business with! Facility is very well maintained"
Courtney Martin
February 2023
"I highly recommend My Storage on Lee Davis Road. From the moment I went into the office back in March of 2022 till current I have had the best experiences with the staff. Chris and Sirroya are just amazing and go above and beyond to give excellent customer service to each person who comes through the door. They are very professional and outgoing and have great personalities. More importantly they have complete knowledge of what size unit you would need for your personal belongings. Having multiple units here that says a lot in my opinion. The fact the ground are secure and always kept so clean is amazing."
TINA SWILLING
February 2023
"The ladies at My Storage were courteous, super knowledgeable, broke everything down to me in terms I could understand. I really appreciate the great customer service I received from Stephanie and Alex! Keep up the excellent customer service!"
Tim Byrnes
February 2023
"We have had nothing but positive experiences with Jennifer. She has been both helpful and patient. She is an awesome ambassador for your company!"
Justin Mvv
January 2023
Emily McCollum
January 2023
Kellie Garrett
January 2023
"This is an outstanding storage unit facility! I rented a climate controlled unit for quite a while. interior areas are kept clean a well as the outside areas. The staff is professional, kind, understanding and takes the time to listen to you.. I would recommend this storage facility anytime."
Lynn Rhodes
January 2023
"Jennifer was extremely helpful and very professional. I could not have asked for a better experience. It was the first time I have rented a storage unit. Jennifer walked me through everything and made me feel comfortable from the moment I first called to walking in the door. Thank-you!"
Andrew Morris
January 2023
"Outstanding staff met all of my expectations. Very clean facility. Would recommend to anyone!"
Eddie Gifford
January 2023
"Siroya was very professional. She greeted me when I walked in the door with a huge warm smile.The process for a new rental was easy and she gave me multiple options. After she walked me to my new unit and was very personable the entire time. Siroya is definitely someone I’d want on my team if I was self employed."
Eric Westhoff
January 2023
"Bonnie was so helpful and made getting the unit super easy."
Kimmy Hall
January 2023
Nichole Courtwright
January 2023
"Excellent customer service!"
Laura
January 2023
"I came to your facility in need of space for a move and I was greeted and helped by a very professional and knowledgeable Manager. She took care of my every need and made my day a lot better. I checked out the units and they were very clean and security was top notch to where I will not have to worry about theft. The units were very reasonable to my surprise, I'm very Happy I came here , Happy 2023 started off Great! Thank You!"
Credit Doll Carona
January 2023
"Excellent service. I appreciate it greatly. Kim was very accommodating and interpersonal. Thank you"
Victoria Dorn
January 2023
"We chose an inside unit and it is so clean and nice, there are carts available for you to use to help transport your belongings. The staff is super friendly."
Chianne Hackley
December 2022
Krystal Terry
December 2022
"Excellent customer service!"
Gregory Holland
December 2022
JaQ
December 2022
"I received the most courteous customer service. They're very knowledgeable, attentive and willing to suggest options that will benefit your storage needs. The facility is well kept with very clean units and the space provided was the perfect fit (no pun intended) "
Melanie Sutherland
December 2022
Michael Baines
December 2022
Darren Thornton
December 2022
"Excellent customer service that is very personable making the partnership with my business a great fit."
vSoy
December 2022
"Ladies in the office are very nice and attentive; property is clean Maria and Jennifer do a great job!"
Jennifer Barber
December 2022
Starlette Holland
November 2022
"Met Kim on a desperate day and one week later when reality kicked in, she was able to accommodate me. Great customer service. I look forward to working with her and the facility !"
Tom Dawley
November 2022
"The people there were great."
Denise Henock
November 2022
"I don't think I have ever met nicer people! The staff is amazing. They listened to and met my needs. The facility is very clean and well maintained. I feel my belongings will be very safe here."
Tony Harris
October 2022
PISCES. T.A HARRIS
October 2022
"I noticed that the place stays clean.There's no Riff Raff running in and out that i can see"
Philip Huber
October 2022
"The ladies up front are great! They are professional and work great together. My camper spot is paved and clean. Very secure."
Cynthia M
October 2022
"Great customer service. Property Manager, A., was helpful and patient. Thank you"
Claudell Bennett
October 2022
Tina Oconnell
September 2022
Olsi Dine
September 2022
Letisha Norman
September 2022
"I'm grateful "
Jack Bailey
September 2022
Kevin Crawford
August 2022
"Clean, tidy, secure and well lit. Love it"
Jonny 5
August 2022
Quintin Paredes
August 2022
"Facility is clean, transparent pricing, and it’s in a convenient location. Jessica and Lori are both great and exemplary of service advocates!"
Jesse Hix
August 2022
Ashley Carson
August 2022
"Mr. Allard was super friendly and helpful. Very impressed with the facility."
Richard Drake
August 2022
"Beautiful storage units."
Gloria Cuffee
August 2022
"Like it alot but feel nerves going alone. People are great with helping you."
Heather Kilburn-Hayes
August 2022
"Lavonya gave the best customer service. The unit is tall and clean. The prices are great compared to other storage units with the same size in the area."
landon winslow
August 2022
"Lavania should get a raise! Best customer service I've ever had!"
Ebone Johnson
August 2022
"Superb service. Chris was very friendly, kind, professional & extremely helpful. The lady that I spoke with on the phone was excellent and thorough as well."
Ronald Hintze
August 2022
"Friendly, competent staff. Unlike some others, no kiosk -- actual people to speak to. Excellent, personalized service throughout the signup process. Could not be more pleased."
Raymond Doggett
July 2022
Martlin
July 2022
"The most exceptional service I have ever received from a wonderful human being."
Amoongis
July 2022
"when the imposter is sus "
Henry Pena
July 2022
"Shannon and Stephanie are great. Highly recommend this storage.⭐️⭐️⭐️⭐️⭐️"
Diane Mastrovito
July 2022
"When I looked for a storage facility, the two most important issues for me were cleanliness and safety. MyStorage has met and exceeded my expectations! The office staff is so friendly. Jennifer greeted me with a smile and couldn’t have been more helpful or informative. She listened to my concerns and was able to find the perfect unit for me. I highly recommend this facility!"
Al Sumler
July 2022
"Staff was super friendly and helpful. They really should get raises!"
Jackie Banks
June 2022
"Went to pay a bill."
Donna Reidy
June 2022
"Kimberly was courteous, professional & knowledgeable on all questions. The facility was clean & welcoming. I have been very satisfied. Thank you."
Felicia W
June 2022
"I would like to thank Kimberly at My Storage for all her hard work helping my mother with her unit. She was extremely helpful and went above and beyond. My mom was so frustrated everywhere else but Kimberly kept her calm and made her feel comfortable and made it so much easier for myom to rent. Thank you again Kimberly!!!"
Scott Laws
June 2022
"I had a really excellent experience with MyStorage. Lavonya was super helpful and went above and beyond. The facility was very new and clean. Also the price point for my 5x5 unit was the best that I'd seen. 10/10"
Chris Brower
June 2022
"The place is well maintained and very accessible from the highway. The young lady behind the counter was awesome. I had a boatload of questions and she answered each one without getting irritated. She was helpful and courteous and never lost her smile"
Leslie Williams
June 2022
markeice pearson
June 2022
"Stephanie has great customer service skills. The units are very clean and spacious. Great location also."
Jennifer Hobson
May 2022
Robin Hicks
May 2022
"Very professional staff. The facility is very clean and secure"
JB
May 2022
"MyStowage Center on 711 ward rd. Chesapeake, VA is where to go if you need to stow your belongings. Kind, friendly staff is always willing to go head, shoulders and beyond to meet yours needs. The Center is clean and up kept on a daily basis and it shows. Keep up the outstanding customer service and cheers to Jessica and her staff!"
Ron Parker
May 2022
"Nice, new, clean, and well maintained storage facility with many options for your storage needs. Employees are all nice and easy to deal with, and very customer oriented."
Tim Colvin
April 2022
Inez Lewis
April 2022
Mike Canada
April 2022
"I rented another space at Grassfield and Jessica was super efficient. I was asked all the right questions and was told exactly what I needed to do. The signup documents were sent to me while we we still talking on the phone. The whole process was short, sweet, and complete. I rent a lot of storage around the country and none of them are ever close to being as knowledgeable and efficient. I appreciate that. Thanks."
Barb
April 2022
"I just rented another storage unit after vacating a unit about 1 year or 2 ago and I have to say that Jennifer is a doll. She works to accommodate the customer and to make sure everything is acceptable. The process is streamlined and she is very thorough in explaining everything. This storage location is my go to for sure and I highly recommend it to everyone who is looking for a clean, safe environment and warm, welcoming staff, especially Jennifer to meet your storage needs. A great place!"
Ronda Loyer
April 2022
"Very clean, new facility. The parking is good and you can usually pull right up to the covered entrance. It's climate controlled and brightly lit and there are many carts to move your things in or out. The few times we came across the people who work there, they were very friendly and helpful. We rent a rather large space and yes it is expensive....just like everything else these days!"
Jeanne Kremnitzer
March 2022
"Jessica Grace (manager) was a great pleasure to work with. Prices for RV storage are half the price I was getting quotes on. It was a no brainer to choose mystorage. I can now breathe easy knowing my RV is in a clean & safe (secured) facility. Wishing you all a great experience also!"
Jesse Haynes
March 2022
"The lady that works there was very helpful and very nice"
John
March 2022
Terricita Copeland
March 2022
"My experience with Kimberly was top notch from beginning to end. She was very responsive and knowledgeable and her customer service was a breath of fresh air. She helped to make our move,a lot less stressful. "
KC & Sunshine the Van
February 2022
"THE BEST!! Customer service was 100%! The units are clean & accommodates my “stuff” Climate controlled & pest free!! I’m so glad I’m storing with My Storage"
Teresa Ordazzo
February 2022
"Chris Allard aka Richard thank you so much for all your help and recommendations, from the moment I walked in the door ...I thought I'd have to jump through hoops BUT NO you greeted me with a smile how may I help you and then explained every step to make sure I was understanding it all, then took me to the unit to make sure it was the size I needed. A big THANK YOU "
Rodney B
February 2022
"Excellent customer service! Kimberly was knowledgeable and very efficient. The complex is newer and very clean."
Raena Lassiter
February 2022
"Kimberly is the best, although they didn't have units available, she worked so hard to help me find a storage and one at a good deal! Amazing, friendly, and helpful, thank you soooo much!"
Kimberly Thurston
February 2022
"Super easy to reserve a unit, staff was fabulous, if I could give more than 5 stars I would."
Angel Gomez
February 2022
"Lori was very helpful and professional and answered all of my questions"
Maura Kennedy
February 2022
"Kerri was an angel helping me get signed up. She was so helpful and made sure I was comfortable with the contract, facility, and showed me multiple routes to my unit. My only qualm is that setup has to be basically redone in the office if you sign up online, a little redundant but I assume that’s corporate and not location specific."
Gilbert Ramirez
February 2022
Shelby Fincham
January 2022
Len Frame
January 2022
"We have a large unit in the conditioned space. 2nd floor but easy to get to. The app is very nice too."
Valerie Anderson
January 2022
"Great staff very friendly, helpful and knowledgeable. Storage units were clean and Well secured. Easily accessible to get to my unit, and they offered a free truck use for a day!!"
Debby Sjogren
January 2022
"Both the staff & the facility at the new My Storage in MECHANICSVILLE were fantastic! Chris was very helpful in acquiring my unit and Kerri answered all my questions with kindness. The facility is super clean and easy to navigate entrance and move-in. Highly recommend!"
Seth H
January 2022
"Brand new facility, very clean and eco friendly. Lights in stairwells turn on/off on their own. Elevators to get to upper level units are large enough for two carts. Secure gate to majority of property."
Jim Slusser
December 2021
"Great people and great location!!! Facility is kept EXTREMELY clean. Truly climate controlled and dust-free. If your stuff is actually important to you --- THIS is the place to come. Ask for Jennifer!!!"
Ron Keller
December 2021
"Clean with friendly staff and competitive prices"
Timothy Burrows
December 2021
"Excellent storage facility, well taken care of. Easy access."
Pat Woods
December 2021
"I am impressed with the cleanliness of this facility, and the customer service is unmatched."
W Martin Myers
December 2021
"Easy to work with and the storage units were spotless. We started with two and now have three. We're very happy with our choice of storage provider."
James Heverley
November 2021
Ronnie Edmonds
November 2021
Melissa Hunt
November 2021
"Jennifer was so helpful in assisting me with getting my SECOND unit there. The best storage facility in the area!!"
tom barton
November 2021
"Jennifer was very friendly and informative. Great self storage facility!"
Rose Quinion
November 2021
"Maria was so helpful, friendly and kind. Thank you for all you help."
ricky tolentino
November 2021
Inanna Tyche
November 2021
"The best around, 24 hour access and temp control is excellent along with the very nice staff and uts so clean."
Joe Ortiz
October 2021
"Kerry was very patient when it came to explaining everything about renting a storage unit, She was very pleasant and answered all of our questions, Walked us to our unit and again explaining the App to open the gate and sliding doors. Customer Service at it's Best. Thank you Kerry. Joe & Margie."
Cliff Dunaway
October 2021
"New place, clean and bright. Staff is very friendly and helpful."
darnell boone
October 2021
"Great customer service Kimberly is awesome gives you every detail on your unit and all she’s the best hands down!!!!!!!"
Betty Pierce
October 2021
Aryanna Dickerson
October 2021
"The employees here were super nice! Already had which unit we were going to look at once on property. Feel very secure and safe!"
rose veney
October 2021
"Ashley, was amazing, she knows the ins and outs of her job she was very very helpful, she’s very patient and explained to me everything that was needed to know, I would highly recommend this business to anyone if ever needed, thanks Ashley!!!"
Jennifer Arnold
October 2021
"This storage facility is wonderful! I believe that my items will be very safe here, and the staff are wonderful!"
Jerry M
October 2021
"London Bridge Storage is by far the best storage area in the business. Awesomeness is the best word I can think of to describe the staff at London Bridge. Particularly, Lori , who is phenomenal at what she does. Her service is always top shelf and takes “Attention to detail” to the next level. Thank you Lori, and again you are phenomenal. You put my mind at ease. Keep up the great work!"
Michelle Madden
October 2021
"People very nice and helpful. Clean building great price for a storage unit especially in a climate control building. I highly recommend"
Douglas Bramble
October 2021
"Very friendly and professional staff. Units are clean and the facility is well maintained. Prices are a little high compared to other storage facilities but the customer service and security you receive definitely make up for it."
Rob Chambers
October 2021
"Super friendly staff took excellent care of me and got me into the perfect storage room--super quick!"
Esther Perry
October 2021
"I had a beautiful experience yesterday 10/08/21 went to rent a storage and My storage didn't have any that I could use so Ms. Kimberly was very very helpful to me, polite kind nice and had great patience with me even though she didn't have a size I needed she took the time to help me step by step to find a storage unit somewhere else and we succeeded Thank You again Ms. Kimberly Thomas (multi-task) I really do appreciate you and your generous help, yesterday showed me there are still good people in this world Bless you Kimberly Thomas"
Gary Gosselin
October 2021
"If your moving from out of state to the Chesapeake Virginia area “My Storage” is the facility for you! I worked with Jessica, and her professionalism was a 10 out of 10. She’s gives fact not fiction. She’s follows up with emails and phone calls. My Storage has an electronic lease, this way you know that you have a storage for your belongings when you get into town, unlike the other 4 facilities I called “first come first serve doesn’t work for me. My Storage works, give them a call!!"
CARLO
October 2021
"I have a storage here good facility"
Jarryd Wright
October 2021
John Mirmak
October 2021
"Staff Was very friendly and helpful and accommodating our needs and a very short time. Access to the Facility is more than adequate and easy to get to."
Rick Louderback
October 2021
"Beautiful. clean and well organized facility. The staff (Ashley and Lavoya) are amazing to work with. They took all the time needed to show different units, explained the ins and outs, and answered all of my many questions. I could not ask for a better experience."
Kelly Turlington
September 2021
Deborah Lindsay
September 2021
"Brand spanking new, with so many types and sizes from which to choose. The employee that assisted me in sign up and orientation was wonderful. Location is fabulous as well as not being an eye sore for the community."
Mervyn Wighting
September 2021
"Excellent customer service - thank you!"
Andrew Thacker
September 2021
"Lori the assistant manager was an amazing help with such short notice, I found a storage unit online and reserved it. Within a hour Lori had called me asking when to expect me. Upon arriving I was offered ice cold water and we got right into the process. Luckily for me the moving truck was available and way more affordable than any other option out there. Lori was polite, professional and courteous and made a very stressful last minute move everything into storage much smoother. Thank you for everything!"
Chip Hubbard
August 2021
"2nd time we used this facility . Quick and easy . The storage area is very clean. I would use them again if I ever have the need to again . I would also recommend them to other people as a clean and safe facility . Jenny was very helpful and efficient . Thanks Ms Jenny …………."
Andi Lindamood
August 2021
"Rental was easy and Ashley was friendly and helpful. The facility is very clean and in good condition."
Humberto Lopez Jr.
August 2021
"Kimberly provided great customer service. Thank you!"
Dwayne Beale
August 2021
"Great customer service, fast efficient, and detailed, customer service representative was helpful, polite, and courteous...."
Kristin Cooper
August 2021
Jean Meyer
August 2021
"I’m very pleased with the service I received from Kimberly and Maria. I had reserved a unit online and when I got to the facility the unit was no longer available but Kimberly went above and beyond to find a unit for me while Maria got everything set up for my move in date and usage of the truck. The facility is in a great location and well kept. These ladies are amazing!!!"
Bernedette Holliday
August 2021
"The lady in the office was very nice and I like the security and cleanses of the place"
T Gray
August 2021
"Both ladies working there were very professional and nice."
Scott Nash
August 2021
"Spotless clean and brand new heat/cool system. Good prices also."
Angel Velazquez
August 2021
"Quick and easy. Great service and a very nice facility!"
Delton Wright
August 2021
Scott Green
August 2021
"I had a great experience signing up with MyStorage. Facilities were clean and service was excellent."
Barbara Dudley
August 2021
Alice Farmer
August 2021
"The office staff at Cosner My storage is so pleasant and nice to work with. Went over everything with us. The company is blessed with people like that representing the company. Lavoya Payne and Ashley Adorno were the two we dealt with. Great experience with them.Dale Ballew/Alice Farmer"
Anthony Morrison
July 2021
AnLee Brown
July 2021
"They were absolutely amazing! Especially Jess. She helped me with my big U-Haul and car towed behind it to find a place where I could park. Unload my things and get to my storage unit very easily. Amazing customer service. And great patients. Definitely store your things here. I live in Virginia Beach, but I prefer to store my things here with them. Especially because it was cheaper than the actual city of Virginia Beach."
Mark Davis
July 2021
"Great customer service, clean well maintained storage center."
emma micks
July 2021
"FRIENDLY STAFF!! I stored with them on and off and I am back storing again.."
Jessica Miller
July 2021
"I went in to sign papers for my storage unit and the ladies they have working there were absolutely amazing!"
Tony Sartori
July 2021
Ana Morgan
July 2021
mary madere
July 2021
"The customer service was excellent. I was in need of a rental unit, she told me she would give me a definite answer the next day for sure by 9:30 and she did. Its so nice to see people stay true to their commitment especially when it was during a busy holiday weekend."
Sharon Nester
July 2021
"Experience was very positive. I’m storing the contents of my home there until I get to my final destination. The gentleman in the office made sure my move in was successful. Appreciate his professionalism. The property is extremely clean and a great value. Thank you."
H Jackson
July 2021
"This is my first time renting an indoor storage unit. I inquired about the indoor storage unit over the phone from out-of-state two months ago and got the contract. Yesterday, I finally met Jennifer in person who has been helping me with everything. She is everything that you would expect from the customer service professionals, courteous, trustworthy, responsive, and efficient. Thank you Jennifer for everything and I definitely recommend My storage company!"
Jean Zier
June 2021
"The manager is the nicest lady! Knowledgeable, helpful, friendly. I’m moving all my storage from another company to this location I was so impressed with the whole easy process."
Daniel Anderson
June 2021
"The process in renting a storage space went very well and without any issues. Lavonya was most helpful."
Ashleigh House
June 2021
"Amazing and friendly staff. Very helpful and easy to relate to. Ashley was amazing, helpful, and answered all my questions. I will recommend to everyone I know. :) Thank you!"
Mel Alo
June 2021
Jeremy Faulk
June 2021
"Awesome storage experience! The staff are very personable and willing to accommodate your needs. If I am ever back in the Chesapeake area, I will definitely store my belongings there!"
Sofia Vanegas
June 2021
theresa daniels
June 2021
"Very pleasant Staff. I was in and out in no time. Very pleased with service and unit. Highly recommend"
Harbour Healthcare
June 2021
"A real pleasure to walk in to a clean, well kept, reasonably priced, and well organized storage facility. The agent Kimberly was very kind, helpful and really was the deciding factor for us move to this location. We know we’ll be safe there."
Alma Battle
June 2021
Anne Arthur
May 2021
Carol H.
May 2021
"It doesn't get any better than this service. EVERYONE at this storage are "FANTASTIC ", and ever so helpful. Beautiful units at fair prices too. BEST place in Mechanicsville...Carol"
Dave Hinde
May 2021
"Friendly staff, clean onvenient"
William C.
May 2021
"Excellent place and customer service, very clean and maintained and best of aĺl good prices"
Maria Farrell
May 2021
Susan Fowler
May 2021
"Very clean well taken care of and Jennifer was great"
Jon Wilson
May 2021
"Kimberly was excellent with helping us get our. We storage unit secured. She called and let me know the wait was over. Upon arrival she expedited the process smoothly and we were in and out within 35 minutes."
ramon faria
May 2021
"Kimberly was amazing, very informative and friendly."
Tameka Edwards
May 2021
Morgan Bosserman
May 2021
"Excellent customer service! I called a few months ahead of when I needed a certain size storage unit and they said they would call me when that size was getting low, and they did! They called me when they had 2 left and then again when they had one so I was able to get the size I needed! It's in the perfect location and the prices are reasonable. Highly recommend!"
Timothy Salai
May 2021
"It has been a pleasure working with the employees at this location. They are committed to giving 5-star service - always kind, attentive and friendly! The units are immaculate(!) as it's a new location. Nice new gates that function flawlessly. Having on-site access to Uhaul vans is also a plus. My enthusiasm in my review is because the entire process was so easy and customer friendly. It was such a great experience working with this location! Stop in at Peking Restaurant for some good Chinese food when you're over there!"
Jae Moon
May 2021
David Belcher Sr
May 2021
George H.
May 2021
"The staff is very friendly and the grounds are well maintained."
Carla B.
May 2021
"Great customer service"
Eric M.
May 2021
"Excellent customer service"
Anthony Sam
May 2021
"Ez peasy"
Christine F.
May 2021
"Kimberly Thomas gave the BEST customer service, she followed up when she said she would and went overboard to find a storage space. She followed parodical and got me a storage unit that same day. She is did an outstanding job getting paperwork done timely and I thank her for all of her help."
Gene E L.
May 2021
"Kimberly T. Great customer service knowledgeable with company products and policies painless move in and the free truck rental was a plus!"
Carol S.
May 2021
"Personnel are exceptionally courteous and efficient,facility is immaculate"
Larry M.
May 2021
"The service was top notch."
Stephen W S.
May 2021
"Customer service is exceptional, the rates are very reasonable and the cleanliness is outstanding."
Andy L.
May 2021
"The manager is very nice and helpful."
Priscilla H.
May 2021
"Great customer service!"
Mirta Cruz
April 2021
"I would like to extend my sincere appreciation and gratitude to mystorage in CHESEPEAK to Tina she was very polite and helpful in show the unite. Good location very clean air conditioner. I will recommend to friends and family!!"
Donte Lassiter
April 2021
"Kimberly Thomas has really great customer service she took me on the little golf cart and help me find the best storage for my bussiness Thanks Kim I’m totally satisfied ♥️♥️"
Leigh Noah
April 2021
Brian Gruber
April 2021
kevin johnston
April 2021
"Great staff. Clean facility. Need a Dumpster like most storage places have."
Jonathan Thompson
April 2021
"They made my experience simple fair and easy and they had very happy personalities from the workers and I really appreciate that Thank You!"
Curtis Wolpert
April 2021
"This place was awesome!!! Always went out of the way to see if I needed anything when packing and unpacking!! Ladies in the front office were always happy and down to earth. Everything was clean and they even helped on my packing day delivering water!! Highly recommend this storage facility!! Also I finally made it!!!! Thank you."
Robin Legg
April 2021
"Very clean units and groups. Have flatbed carts available for use."
Supreme
April 2021
Jessica Crace
April 2021
Steve Surls
April 2021
Need Answers
April 2021
Bakari Jenkins
April 2021
"Kimberly was the one I worked with from initial inquiry to the end. She was very helpful, thoughtful, personable, and was very willing to work with my somewhat unpredictable daily schedule. I’ve had nothing but great interactions and a very peaceful vibe from the facility itself. To Kimberly and the MyStorage staff, thank you very much! It’s been a pleasure doing business."
Victoria Dietz
April 2021
Stacy Eslich
April 2021
"Jennifer made the rental process seamless! She was extremely responsive, efficient, knowledgeable and customer orientated. I could not be happier with my experience at My Storage thanks to Jennifer. Five Gold Stars! In addition, the building is spotless and it smells really good in there. I know that may seem silly, but I have peace of mind that my belongings are safe and sound!"
Colleen Alleyne
April 2021
"The associates at this location were exemplary. Very knowledgeable, helpful, and very friendly and courteous. I would recommend anyone to this location because of them alone."
Stephen Harrison
March 2021
"Nice people helped me rent a U-Haul van a few weeks back. Had an unexpected urgent need to move things out of our home. They were able to help me find availability."
Chris Strang
March 2021
"I can’t say enough about how awesome the girls are here, they are very helpful and polite when ever I would need help with something or have an issue. I would and do recommend them to who ever asks about storage needs. THANKS!!"
Mary Supik
March 2021
"The office people are always very friendly and helpful. The facility is very clean and well maintained."
love Kandie1
March 2021
"The ladies in the office are great"
Lakesha Stewart
March 2021
"Great experience Kimberly and Marie was so amazing and very accommodating they are wonderful!"
Maddy West
March 2021
"Kimberly was absolutely amazing!! I felt taken care of and like family! Under the circumstances of needing storage she was very helpful and guided me where I needed to be! Thank you so much!!"
brad massa
March 2021
Ginger Kuehn
March 2021
"Kimberly is awesome!!! I’ve never rented a storage unit before & she walked me through to see what size I truly needed and explained everything down to the last detail for me. I hope you give her a nice raise for being proactive along with fantastic customer service!!!"
Elaine Magoteaux
March 2021
"I have been using My Storage Center on London Bridge Rd since 2014. Within that time I've have up to 3 units at one time. This is the CLEANEST self storage I have ever seen! The units and the grounds are kept up nicely and I see them constantly doing yard checks. The drive ways are nice and wide! I've seen some storage places that you can barely drive a pickup through, much less a big moving truck. But this location even has parking places but enough for a 50' winnebago or a truck and trailer. I truly doubt you can beat the price of the clean, spacious, storage units. And SHANNON IS AMAZING!!!! Shannon takes such good care of all her customers. She feels more like family! "
Robyn Frazier
March 2021
"Great customer service."
Chris Denton
March 2021
Savvy Events
March 2021
"I needed a storage facility to store some extra things that I have, and the office clerk was very helpful and courteous. I am very pleased with my experience."
Chanda Hamlin
March 2021
Nadene Evans
February 2021
"I have rented storage spaces as well as RV parking here, and every time it is a pleasant, easy experience. Very secure, very clean."
christopher hope
February 2021
"Facility is clean and secure!"
Rita S.
February 2021
"Excellent customer service!"
Stephanie Hopson
February 2021
"Chanda was extremely helpful and friendly. It was a pleasure doing business with her."
Curtis Leake
February 2021
Albert Dabney
February 2021
"Kimberly was the best! She is very informative!"
Amy Susan Connelly
February 2021
Rod Walker
February 2021
Kevin Crace
January 2021
Luis Cruz
January 2021
johnny zapata
January 2021
Adriana Allen
January 2021
mary allen
January 2021
"Very friendly and helpful staff, gave us an awesome “move in” deal, grounds and units are neat and clean."
Tyron Long
January 2021
Tyron Long
January 2021
Angelique S.
January 2021
"Erica was super friendly and very helpful!"
Donita Edwards
January 2021
"Tena was exceptional! She was very friendly, helpful, and knowledgeable. I had never rented a storage with inside units. I’m glad I did. It felt secure, even when I came to the storage after dark. I would recommend to others."
Kate McGuire-Kohlhepp
January 2021
thaya henish
January 2021
"Kimberly was absolutely wonderful. Friendly, personable, knowledgeable, helpful and all with a sparkling personality. No wonder all your units are filled, with someone like her to work with, she just makes you want to have your precious stuff there, you feel it is in good hands of someone and a company who really cares."
Matthew G.
January 2021
"Great job so far"
Mt. Mills
January 2021
"Great experience with Kim and Jessica."
Joseph Brooks
January 2021
"Erica the manager she’s great , caring and always ready to help you. She’s the Best."
Bob Roth
January 2021
Eric Hartman
January 2021
"Super friendly staff, very helpful. Clean facility"
Monique Fleming
January 2021
Martin Simpkins
January 2021
"The staff was very friendly and helpful."
Don Forshey
January 2021
"The area is clean and secure."
Michael Tomlinson
January 2021
"Very easy great rates"
Erik McGee
December 2020
"Very very professional people and a great facility for storage. They are also very personable. Highly recommend them!"
Ruth Estes
December 2020
Jeanie Hadley
December 2020
Neil P
December 2020
"Very friendly and helpful staff. Very, very clean."
Andy Deck
December 2020
"MyStorage did not initially have the size unit I needed, but they were able to get me into 2 smaller units for a discounted price until one opened up for the size I needed. I had to wait less than a week for this and Jessica was extremely helpful in expediting everything and keeping in touch to let me know when things became available. She even looked up the truck specs for me when I asked about using their moving truck. Nice, large, well lit, clean facility. Other places I called did not have what I needed and did not even offer multiple smaller units. I’ve had a storage unit for 10 years now and would highly recommend this location."
Laurie M
December 2020
"We inquired of the rental space sizes and was very pleased with the deal we received for renting two. The security is top notch. Also the 1st month is free! Period. Their truck was very nice and comfortable to drive and we paid per mile only. That's it. We highly recommend you check with them for any storage needs."
Mark Maloney
December 2020
"We called on Thursday, to get some information, and Jennifer was patient and professional. She answered all our questions and offered some much appreciated suggestions. We went in on Friday to secure our storage space, and again, Jennifer was great. They allow new customers, with verified auto insurance, for the first 30 days of storage, to use their moving van (~10X14), and charge only for mileage! When we moved our things in on Saturday, Tena and Jennifer were both on duty, and were both great. I would give them 10 stars if I could!"
Cassie Millin
December 2020
"Kimberly was very helpful. Her upbeat and happy personality during a stressful time made our experience that much better. Would highly recommend this storage facility."
Eric Schmoll
December 2020
"Kimberly Thomas was prompt and provided quick service"
K Miller
December 2020
Lisa Copeland
November 2020
Hornet Dad
November 2020
"Jessica has gone above and beyond in helping me with my storage needs. Very knowledgable and willing to go iut of her way to help. Thank you"
Paige Pezzella
November 2020
"Kimberly's professionalism was impressive. Very informative and friendly. Pleased to be doing business with her!"
Larry Harrell
November 2020
"Excellent Service,Professional Courtesy,Yet Friendly and Caring."
Jimmy Antley
November 2020
"I worked with Kimberly to obtain the perfect storage unit for all of my needs. She listened to what I was saying and stayed in touch with me until exactly what I needed became available. Kimberly was kind, personable, knowledgeable and very professional. Thank you Kimberly!"
cheriel logan
November 2020
LISA DIXON
November 2020
James A.
November 2020
"Kimberly was great to work with. She listened to my needs and helped me determine the right size unit for my needs. She stayed in touch with me and was very helpful in all aspects of my storage unit search!"
Lee Bennett
November 2020
"Very friendly people. Great prices. Extremely clean location. Nothing to complain about at all."
Sarah Harvey
November 2020
"Tena is absolutely amazing! She takes the time to go over every detail. She is super friendly and very professional. The storage areas are very clean and secure. I love that they are so clean and climate and humidity controlled. You will be happy if you go to Mystorage, you will not be disappointed."
Bunnie Sutter
November 2020
"Oh my goodness...this is the best place ever if you need to store your stuff. We moved from Florida to Virginia and are staying with family so we had to store our entire house. I called Erica about a month ago to get things worked out and she has been AMAZING from the hello. I cannot say enough about how professional and respected I felt from the getgo. Erica worked with me and then kept in touch until we got here. This is the best place ever. Customer service here is done right and they obviously love their job which make is so pleasant for their clients. Thank you."
Maxine Jordan
October 2020
Howard Robinson
October 2020
Bryant Johnson
October 2020
"Kimberly at the front desk is the best person for this job. Were moving due to hardship with family and she made sure she did everything she could to help us out. If you ever want a storage unit I highly recommend you comming here. Their prices and service out beats anyone else in the area. On top of that the lend u their moving truck just as long as its available. Its a huge box truck the size of a uhaul. There units are excellent conditioned and they have security cameras everywhere which they watch in the front office. I must say I am truly happy I decided to go with this place vs the other storage units in the area. Thanks Jessica for your service!"
Barbara Ruiz
October 2020
"I opened an account with them today. The manager was there and she was lovely. She explained everything clearly, and answered my questions and was very kind. The card I gave her was declined and she did not let me know in a rude manner. I was told everything id need to every know in simple almost bullet point form, no figuring out needed to be done on my end. Also really like how serious the facility is about cleanliness, and not even covid related, the cleanliness was for critter and rodent prevention. This storage is meant as an upgrade( previous storage not climate controlled) and it sure feels like an upgrade after the interaction. Would recommend."
Kenyatta James
October 2020
Vance Deloatch
October 2020
Terry Heighton
October 2020
"The lady was very knowledgeable and helpful let me know all the details. The unit is clean and secure. Glad we went with this company."
Kenyatta James
October 2020
"Great experience Kimberly was very helpful and answered all of my questions. Will refer anyone to Grassfield Mystorage Great service. Thank you again!!!!!"
Tim Pratt
October 2020
Shannon Hall
October 2020
Denelle
October 2020
Nate Fraser
October 2020
Jf Deschamps
October 2020
"Awesome place! Clean & organized facility. Tena & Jennifer were really great! They were incredibly helpful, very nice, and represent the company well. THANK YOU for the excellent customer service, for answering our questions, and for making it a smooth and seamless transaction. Highly recommended! :)"
Heather Allison
September 2020
Victor Massey
September 2020
"Exemplary service"
Jessica Frederick
September 2020
Neka Pearson
September 2020
"I had a very good experience there. The lady in the office was very nice and very helpful. The storage rooms and area were very clean."
Jason C.
September 2020
"Tena is awesome! She's effectively and fairly managing incoming customers while the facility is 100% rented. She was able to onboard us that day into a unit as it became available. Unfortunately, there's one very annoying thing for new customers. My wife and I showed up during the listed business hours, and the door was locked. There was a sign in the window that the manager was away from the desk and to call or text a provided phone number to reach her. That failed miserably. No response to texts, nor calls. There was another number listed in the window for after hours help. I called that number and immediately got a human. She let me know that the cell phone signal doesn't reach inside the building. So, Tena was doing what she was supposed to be doing, and left a sign (as I assume is corporate policy) to inform visitors. But that system is an utter failure. Sadly, this leaves a very negative impression for new customers. As existing customers can come and go as needed using their pin code. The solution here is to either fix the communication system, or use a better sign. e.g. the "call this number" could be replaced with a doorbell that rings a buzzer on each of the floors. Or you could simply replace the sign with a "the manager is tending to a unit, and will be back at XX:YY time." Telling new customers to call and text a number that doesn't work is just dumb."
Melvin Wiggins
September 2020
Dannie Sunshine Rawles
September 2020
"No probs n the 3yrs i had my unit"
W. D. Allison
September 2020
"Very impressed with the facility and the management. The cleanliness, infrastructure and professionalism exhibited made the entire process quite painless."
Octavia Harrison
September 2020
"Nakita was extremely helpful and professional as well as Erica. It was an overall great experience. The facility is very secure and clean. I feel at ease knowing that my belongings are in a safe place"
Shirley Mixon
August 2020
"THE YOUNG LADY AT THE DESK WAS VERY FRIENDLY, AND EXPLAIN EVERYTHING TO ME ABOUT THE STORAGE. WHEN I SAW THE STORAGE AREA I WAS VERY PLEASED. IT WAS CLEAN AND INSECT FREE. AND CLOSE BY THE DOOR SO I COULD PUT MY STUFF AWAY QUICKLY. I HIGHLY RECOMMEND THIS STORAGE TO ALL MY FRIENDS."
Marina Opik
August 2020
"Kimberly was a breath of fresh air! I was having a pretty busy and stressful day and she listened and helped me figure out the best solution for me...the whole time with a smile and positive attitude. I am so thankful I found this location too. It’s well setup, clean and well maintained. Def a customer for life!"
Gary Allemand
August 2020
Raymond Dibeler
July 2020
"Jessica and Kimberly were both very helpful and professional. Since moving in from Florida they both ensured I had an easy move and they both were very friendly throughout the process. They went out of their way to make sure everything was as easy as possible."
Bill Mann
July 2020
"I would like to say that this is a fabulous place to do a rental. The staff in the office Is just more than overwhelming of kindness and care wanting to serve the public. They are very thorough in their paperwork and especially the way that they treat their customers. That is another reason why but I like to drop off treats to them now And then. You could not ask for a better place for a good rental. It is well maintained and cleanliness is above what could be Expected. they are always friendly And I love To talk with them cause they love to laugh To. And if it was available of a 100 stars I was certainly give them a 100 plus Stars. My storage.com has been an exceptional help to me and my ministry and a 100 thumbs up to all of them for I appreciate wholly what they have done for me. And let me tell you they will take Gracious care of you. I can only say it's really great the experience that I have had and still continue to have with my storage .com because they make a difference. Now is your turn come on and give them a try and see if you don't have good reviews for them to. Pastor bill mann"
Connie Henton
July 2020
ronald mccroskey
July 2020
"Kimberly was extremely helpful, the facility was in a great location it was very clean and very will kept."
Skylar P
July 2020
"This is my first time renting a storage unit. Mrs. Tena at the Greenbrier location made the lease signing clear to understand and stress-free! When I first came to look at the unit, she walked me up to my unit, explained the lease prior to me thinking of signing so there were no miscommunications or no important notes left behind. Access to carts and the abundance of carts to help locate my stuff was convenient, and customer service was welcoming and friendly! Highly recommend this location, thank you Mrs. Tena!"
James Reed
July 2020
"Clean well-maintained and secure"
Frances *
July 2020
"Shannon and Lori are such professionals! Friendly, knowledgeable and so accommodating. Facility is clean, well light and quiet. I would highly recommend!"
Brennetta Williams
July 2020
"Excellent customer service and great facility"
Kelly White
July 2020
"I was extremely happy with my time using MyStorage on Ward rd. The ladies in the office were fantastic!!! Jessica setup my account and I don’t think I have met a friendlier person that enjoys her job as much as she does. They worked with my movers very well!! If I ever need to store anything again, i will definitely use them. Also I will refer them to anyone I know needing storage. Prices were reasonable and place was extra clean!!"
Princess Johnson
July 2020
Ronald Foust
July 2020
"Great experience. Kimberly was great."
Jonathan Bennett
July 2020
"I had a wonderful experience at a very clean facility by a nice young lady named Kimberly. She accommodated our every want and need and had some great advice for an area that we did not know. If they were more stars she would get all that were offered."
Lorraine Aull
June 2020
"It's clean."
Brad Kiehner
June 2020
"Lavernia was proactive in trying to help us secure a spot to park our travel trailer on short notice. She contacted her manager about the situation. They were able to help. The staff were very pleasant to deal with both on the phone and in person."
cindy taylor
June 2020
"Everyone is nice storage unit is great"
Chasity Hainey
June 2020
"The office staff was very nice and they provided moving carts! The facility is clean and secure."
Steve Carl
June 2020
"Erica was exceptionally friendly and helpful. I would recommend this facility to everyone!"
Derek Price
June 2020
Michelle Blackman
June 2020
Kamis Wilson
June 2020
"My storage is the best! They always have deals and it’s affordable. Anytime you have a problem they are at your service. The employees are very kind and care about you and your storage. I’ve had three storage units with them!"
Cindy Maples
June 2020
"Kimberly was fantastic! They made our move a breeze."
Dawn Dewey
June 2020
"Better than Public Storage who charges waaaaay too much. The ladies at the front desk were super nice and extremely helpful! The prices are pretty decent, too!!!"
Ben Kent
June 2020
"Great experience here. Reasonably priced for the accommodations. Excellent climate controlled units. Very clean!"
Espi's tunes
June 2020
"This facility was extremely clean, easy to use and the manager that helped us was fantastic. The storage area was the nicest I have ever used. The elevator and 3 carts posted right at the building entrance made moving in a breeze! Thank you"
Terry Knight
June 2020
Denise Dunn
June 2020
Rasheedah Sands
June 2020
"This is our first time using a storage facility and I’m glad to say the application process was very quick and painless. Tina and the other staff members were VERY professional and extremely pleasant to work with-which is rare in customer service. The facilities were clean and the temperatures were perfect! I really hope this experience will last during our time with MyStorage."
Christ Chasing 2020 for Life Mccord
June 2020
"Easy process, professional staff, and clean easy to access climate control space I rented. Cost was great for my budget. Thank you for the great experience."
Noel Filio
May 2020
Samantha Rohde
May 2020
David Targee
May 2020
"Hands down the best storage area those two in the office do what it takes to make things happen and they will look out for their customers Unlike optimus ————— fill in the blank storage next door MyStorage is the place to store your stuff big large small indoor outdoor contractors they got you “Covered”LLC just like my company"
Jennifer Simpson
May 2020
"Erica was quick in responding to my email inquiries, thorough, polite and informative at time of signing the contract. Thank you,"
Ramona Douthit
May 2020
"After contacting many places I decided on MyStorage Center. The people there were very helpful and professional. They knew how to help me pick the right size unit without trying to oversell me. The center is clean and I feel safe going in and out. I feel my belongings are very secure."
Sandy
May 2020
Ron W.
May 2020
"Nikia is wonderful she explained everything in detail. Very personable, and professional. Glad I made this choice."
Carl L H.
May 2020
"I am a returning customer that really appreciates the help and concern of the entire staff of this great facility. Erica and Nakita were outstanding employees that made me fill like a family member. Both of these young ladies were very professional and knowledgeable on setting up storage units to their customers. I am happy to return to My Storage and I highly recommend them to everyone. Thank You!"
Claudia L J.
May 2020
"Service was very prompt and courteous.Because of the virus, steps to rent were organized in a safe manner which I really appreciated."
Carmen S.
May 2020
"Customer Service was excellent!!!"
Deborah D.
May 2020
"So far, really good."
Teresa S.
May 2020
"our young lady was so sweet and really tried to get everything right"
Arnold B.
May 2020
"Very impressed so far!"
Deetta B.
May 2020
"Tina was really concerned and helpful went my hired movers was late and had not showed up even after 3 hours. I truly appreciated her help."
Horace S.
May 2020
"Ex customers service"
Lionel A.
April 2020
"Great customer service! Angela ⭐"
Archie B.
April 2020
"Great customer service."
Scott Kemp
April 2020
J. Henderson
April 2020
"Great Customer Service! Facility is nice and clean."
Joe Grenda
April 2020
Braden H.
March 2020
"I came into the facility inquring about larger units, which they did not have available at the time. The staff put me on a call list when one came available. I received a follow-up call within a week and was able to reserve a unit that was ideal (first floor) and large enough for me to fit all my stuff."
Junhui Sal
March 2020
"This is my first time using a storage unit with my fiancé. Fortunately, MyStorage is located near my neighborhood. Kimberly was very friendly, sociable, and knowledgeable about the storages. She got everything for my storage unit set up within the same hour. The storage facility itself was very nice as well! It was very clean and large. Something I don't usually find at other storage facilities are the loading carts, which I'm very grateful that MyStorage has. It made moving our storage into the unit much easier."
M Ketchmark
March 2020
"very clean, friendly and helpful!"
Shirley A Winslade Webb
March 2020
"The staff that runs this place is amazing the atmosphere is amazing.You can never go wrong with this place.EricaAnd Nikita is an Amazing th team The storage is got 2 amazing women working for them women like those 2 are hard to find.the customer service given I have not received in a very long time and the way those treat customers are what we need.. those 2should get a raise for their outstanding performance of true meaning of the word customer service.. great job ladies and thanks again for everything"
Tomeka Wilcher
March 2020
D Shawrod Riddick
March 2020
"Incredible! I moved my storsge to their facility because the prices were substantially lower. The staff was amazingmy friendly, knowledgeable, and accommodating. The facility is impeccably clean and the security is assuring."
Phil Mcphail
March 2020
Angela Schwartz
March 2020
"Customer service was excellent. Prices seemed fair and facility is well maintained."
Akia Somerville
March 2020
James Spada
February 2020
"Keri is fantastic and the facility is clean and secure."
Debbi Martin
February 2020
"Exceptional customer service and a clean environment"
Claire Taylor
February 2020
"The young man was very friendly, it was clean and very safe."
Yasin Burcu
February 2020
Marma loot
February 2020
"Great experience setting up a new storage unit with Jessica. She was extremely friendly,outgoing, and made the entire process fantastic! The company that owns this storage center should be thrilled to have someone like Jessica working for them!"
Hipolito Camacho Jr
February 2020
"Needed a 5x10 storage shed to keep all of my excess RV material in and to get my trailer fixed. I called and the folks at MyStorage were willing to help me find the right space and location for my needs. I love the fact that the entire process is very seamless and the staff very professional in their day to day interactions with customers. The space and facility are top-notched and very secure. I will highly recommend this location to anyone looking for storage."
Dan Money
February 2020
"Great customer support provided by Kimberly! Very pleased with the cleanliness of the storage space and the facility."
Melodie Bobko
February 2020
brenda williams
February 2020
Barbara Lynch
February 2020
"First of all the gentleman that help me was wonderful, and very knowledgeable. This is the first time we ever needed a storage unit. The storage unit is very clean, and bright with camera's all over. I felt very safe walking around. If you are looking a storage unit I highly recommend My Storage Center in Chesapeake."
Mailk Abdul Aroowhead Bey
February 2020
"Very nice and clean building. Wonderful and safe to store all of your belongings. Very friendly and great customer service."
Nicole Glocker
January 2020
"Excellent customer service! Great experience!"
Cindy Cahoon
January 2020
Meredith Price
January 2020
"Everyone is so friendly and helpful. Facility is super clean and pricing is great!"
Gary McConaghy
January 2020
"Beautiful new facility, however the parking/loading setup is grossly insufficient. Arrived with a full-size truck towing a 16’ trailer and had to wait for people to leave before we could squeeze into the tiny parking lot, illegally park and unload. Also, the check-in/sign-up process is excruciatingly slow."
Cari Lytle
January 2020
"This is by far the best place! The ladies at the front are amazing and so helpful! They made the process smooth and explained everything in detail! They need a raise!!!"
Tiffany Matteson
January 2020
"Incredibly friendly and helpful manager!"
Aravia Johnson
January 2020
Jackie Flowers
January 2020
billy Donnelly
January 2020
"The check in/sign on process was made very easy by a young lady named Nikita who was friendly and professional and very knowledgeable. The entire grounds are neat and orderly and the lighting inside and out is just fine."
Tracy Skinner
December 2019
"Clean, secure space; exceptionally professional staff."
Pamela Carroll
December 2019
"I came to this storage unit and got a huge unit,the staff here are so amazing.they will work their magic to make sure they can assist you in any way they can...after 2 years I needed to get another storage unit.i had visited some other facilities but found they were extremely rude and didn't care at all.so I came back to mystorage.. Ericka the manager remembered me.that speaks volumes to me ..o was able to get another amazing unit once again..they have expanded so I was excited to know I was getting in the new units..they have made the perfect accomodations here.they added an elevator to help make your move so much easier..I highly recommend this center to anyone that needs to place their valuable items..you won't regret it..it's hard to come to a place and be treated so amazingly..this is where you will always want to do business.. definitely check them out.."
Elizabeth Palar
December 2019
Vennia Franklin
December 2019
Ahshia Fountain
December 2019
Cruise Cycle
December 2019
"It was OK. All of these storage places compete in a very tight market and all seem to settle out with little variation on the actual facility and staff which i suppose is good as there aren't many truly awful places or spectacular places. The main differentiation is their pricing and special deals which vary considerably. Having said this, this specific location was reasonably well maintained, clean, friendly staff and a decent location. Recommended if you can get the deal you are looking for at the time you are looking for a storage space."
Yourfavbarbersbarber Calicuts
December 2019
"Best place ever...clean and affordable"
Stephanie Ryan
December 2019
"Very clean space and the staff was very friendly and helpful. Kimberly gave me all the information needed to make the best choice for my unit!"
Traci Morris
December 2019
"Kimberly was super sweet and helpful. Huge clean storage space. Reasonable prices. Great location in Grassfield."
Ruthie Kinchen
December 2019
"My personal experience was very good. The staff were very friendly and helpful. They answered all of my concerns and questions."
Maria Huisa
November 2019
"I’m so impressed how this lady take care me as a customer Lavonya Payne when I when there for rent space 10by 10 she was so patience and friendly first time I rent spaces here and I’m definitely recommending thank you"
AJ C
November 2019
"Love this place! They are very friendly and will do whatever they can to help you out! Hands down best storage unit i’ve rented for sure."
Stephaine Farokhpour-Paige
November 2019
Samantha Burns
November 2019
"I had a problem concerning being able to reach their office, and not only did the manager explain the situation but corporate also called me to find out the situation and explain and make sure I was once again satisfied. :) great place to store your belongings. Not to mention Erika and Nikita have both helped me many times. Thank you."
Adrianna Hardaway
November 2019
Patricia Wilthew
November 2019
Thomas Bailes
October 2019
Kimberly Thomas
October 2019
Fiata Jones
October 2019
"The service I received from Tena Young was the ABSOLUTE BEST."
Laura McCarthy
October 2019
"This is a 5 star facility! Very clean and the staff is super helpful. Ms. Teena was so wonderful to work with."
Cheflowfat Beverages
October 2019
"Provided great service"
Bryant Kelly
October 2019
"Decent rates. They do not prorate, so be mindful of your moving dates."
William Orton
October 2019
"Nice clean units at a grest price"
Yan c
October 2019
"Front desk is 99% of this business and Raeven was super friendly and explained me everything correctly! The storage is clean and you have a lot of options."
marcus thornton
October 2019
Alexis Yelity
October 2019
Ton Romero
October 2019
Sarah Weidner
September 2019
"The staff and managers are extremely friendly and professional. I would recommend them hands down."
Claudia McGlothlin
September 2019
Laura Jean Ladd
September 2019
"The building is very clean and staff is extremely professional and knowledgeable!"
Meredith Moore
September 2019
"Manager is great. Very personable. Returned calls promptly."
Marshall Wright
September 2019
Corinne DeBruhl
September 2019
Melinda Lobody
September 2019
Kristie Loonam
September 2019
"Have a unit here. Super friendly staff always clean hallways and well maintained."
Steven N
September 2019
"Very helpful for dropping off UHaul."
Anne Ashe
September 2019
M Burton
September 2019
Krystal Catlett
September 2019
David J. W.
August 2019
"Shannon was super helpful, kind, and very knowledgeable. She promptly set me up with the perfect size space for my needs. The facility looks very clean and well maintained. Great job My Storage!!"
NORTHGEORGIAROADRUNNER
August 2019
Erik Felix
August 2019
"This is what customer service is supposed to be like! Erica, was Awesome!! She deserves a bonus or increase in salary⭐️⭐️⭐️⭐️⭐️ I mean her professionalism, kindness, and how she explains everything in detail is amazing! This is the best storage facility in Virginia hands down..... Thanks Erica for being so kind and making this a painless experience⭐️⭐️⭐️⭐️⭐️"
Laura Robertson
August 2019
"Raven and Nakeeta are so personable and helpful. The units are well maintained and the facility is super clean. Really reasonable rates too. Lol, have 2 units there."
Mary Henderson
August 2019
Dawn Williams
August 2019
"This place is closer to home and where we keep our holiday seasonal decorations. We also store other items that my husband likes to keep in a cool or heated place since our attic is not a good place to store things in because it wasn't built to truly store stuff in easily. The Mystorage has nice elevators, a truck you can use for moving your items in, restrooms, and indoor and outdoor spaces for storage. Very happy with the location and the staff."
Cyndia18 WT
August 2019
"Excellent service"
Salamon Mills
August 2019
Deborah Rice
August 2019
"I easily reserved a unit online. I went to check the unit out and complete the rental. The representative, Raeven was very friendly and efficient. Excellent customer service!!"
Rozlyn Hill
July 2019
Ken Kearney
July 2019
"Mystorage Kempsville location, was a wonderful experience. They have great prices on all units, and the units are clean. Manager Jessica Crace was amazing, she walk us through various different size units, and was very helpful and detailed in helping us decide what size storage unit would fit our needs. Moving is always a hassle but Jessica positive attitude, great personality, and patience with us really helped. Thanks"
Linda Peterson
July 2019
"This is a very well run storage facility. The carts all work and the units are nice. The buildings are kept clean and virtually bug free."
Kurt Werth
July 2019
"Erica did a great job explaining the lease agreement and providing the information I needed. Very smooth process. Thanks Erica!!"
Mark Willis
June 2019
kim newton-sage
June 2019
"Very reasonable pricing, very helpful staff."
k roll
June 2019
Scott Fowler
June 2019
"Liz and Shannon were very accommodating and made the process easy. I’ve never used a storage unit before and would recommend it to anyone looking for some space."
Brett Naber
June 2019
Bernard Wilson
June 2019
Erin Clemow
June 2019
Brandon Venery
June 2019
Carla D F
June 2019
"Great storage."
kristi s
May 2019
Alex Nova
May 2019
"They took the time to explain the process, showed me the available units. Very friendly and proficient, would recommend."
rhonda reed
May 2019
Jonathan Mann
May 2019
Raymond Tutor
May 2019
louis citizen
April 2019
"The manager and staff here were extremely helpful and considerate! As a military member we travel quite a lot and depend on storage unit almost every where we relocate too. So we depend on safe and dependable storage unit to protect our valuables. By far one of the most respectable safe place to utilize with wonderful staff! Would definitely use this place again!"
Shawn Jones
April 2019
Larry Martin
April 2019
"The staff at the Centerbrooke location was awesome. They were very polite and professional. A little disappointed in the availability for units but maybe the size I need will open up soon. Hurry with the expansion please. Also had trouble with the remote gate opening app. Another tenant says it often out of service."
Beverly McCredy
April 2019
"Great service"
Jay Hollis
April 2019
"Very easy setup of unit. Nice friendly staff."
Takashi Eto
April 2019
"Every member of the staff is very helpful and professional. I would highly recommend to others."
Al-Michael Whyte
March 2019
Julie Ambrosio
March 2019
"Fast and friendly staff. Impeccably clean facilities. Great location. Highly recommend!"
Veronica Stanford
March 2019
"Pleasant experience, prices affordable, convenient hours. Thank you."
Jessica Russell
March 2019
"The process to get my storage unit account was smooth, quick and easy. The staff member who helped me was informative and very polite. Prices are affordable. I will recommend this company to anyone."
Diana Joe
March 2019
"Great staff!"
Jessica Crace
March 2019
Leilehua Nani
March 2019
"I truly had a marvelous experience with this place. Very friendly, helpful and took time to help out with all my questions. Free working truck. A plus, I have never had a more enjoyable time putting my life into storage."
Sandy Ames
March 2019
Carolyn Mackey-Perry
March 2019
nelson santiago
March 2019
Chet Hart
March 2019
"Easy process and very friendly."
Sir Dinooo
March 2019
"Great experience with MyStorage Center."
Raymond Groves
February 2019
"I have four units at this place. Everybody is so wonderful. They go out of their way to help you.The facility is always clean. Access is wonderful. I’ve been to so many other storage units. And never had this first class experience. The only reason why I gave them five stars. Because I couldn’t give them six."
Kenneth Roach
February 2019
"This is a great facility. The staff is beyond courteous and helpful, the areas are clean, well lighted and secure..you won't get in unless you belong there! You will not be disappointed."
Dre Sewell
February 2019
"The staff is courteous & professional, the storage units are clean and well maintained and the rental fees are affordable. I am completely satisfied."
Jenifer Washer
February 2019
Season Roberts
February 2019
Marcia Musselwhite
February 2019
"Clean and conveniently located. Friendly, helpful staff."
Earl Perry
February 2019
Calvin Shaffer
February 2019
"Why don't you offer auto-pay?"
JOYCE M Whitley
February 2019
Ann-marie Bubb-osborne
February 2019
Shirley Carter
February 2019
"I would like to thank MyStorage representatives for having such great customer service. I was in desperate need of getting the right storage at the right place and at an affordable price. I remember that the two ladies that help me that day were so helpful; so pleasant; so caring. And that's what I call "Excellent Customer Service!!""
John Cannl
February 2019
"MY move in was fast and convenient. ..the facilities are clean and secure....been there over 2 yrs...no problems...and 24hr. Access is wonderful. ...also a friendly staff on site....thanks my storage. ..Mr.Canni...."
Ronald Grace
February 2019
"This has been one of the best places I have ever rented from. The staff is great and the facilities are CLEAN!"
lindsey edwards
February 2019
Rena Plaatsman
February 2019
Charles Landon
February 2019
"I am very pleased with using Mystoragein Chesapeake. The staff and management were more than helpful. I would recommend them to anyone looking for a storage unit. Thanks!"
Michael Tucker
February 2019
John A. Aldredge
February 2019
Gene Dettore
February 2019
"Clean very secure facility especially the climate controlled areas!"
Lori Bannon
February 2019
"Clean facility. Staff is friendly, helpful, and knowledgeable. Thanks!"
Amber Sloan
February 2019
Sharon Anthony
February 2019
Sheila N
February 2019
Katrina Robinson
February 2019
Carol Litts
February 2019
Julie Chrisman
February 2019
Amy Gagliardi
February 2019
Ward Phelps
February 2019
Matthew Tannehill
February 2019
"Always helpful staff."
Kim brown
February 2019
"Great Job! Very Prefessional , Friendly and Accomodating."
John Hall
February 2019
"Everything from the initial office visit to using their truck was nothing short of awesome service. Nicely done!"
Kailie Benson
February 2019
Michele Isaacs
February 2019
"The facility itself is very clean and accessible. The person who helped me is personable and very helpful in deciding what I needed and their prices are very reasonable."
D Esterces
February 2019
"Elizabeth was so kind and helpful! She is a real gem!"
John Bell
February 2019
"All of the staff members have been incredibly polite, helpful and very easy to work with."
Joyce McFall
January 2019
"The only thing missing is help to unload/ load. For this newly divorced 65 woman and new to Virginia. The people were great and worked greatly with me. Very easy to book on line too. Thank you."
Nadine Mikell
January 2019
Reverend delzao
January 2019
"Fantastic deal on renting, and the unit itself! Only thing, I wish the units had lights in them, but the service, and location were impossible to top!"
Jose Valverde
January 2019
"I had a great experience. Elizabeth was very helpful and accommodating. Would recommend his place to anyone."
Tom Boone
January 2019
Thomas Crosby
December 2018
Kenneth Bell
December 2018
Danny Hilliard
December 2018
"Hands down one of the best storage unit centers in Virginia Beach. Shannon does an excellent job and always puts the customer first. I can't say enough how appreciative I am of all of her continued efforts as she is simply the best."
Megan Friedman
December 2018
"This place is amazing! Jessica is the best person I have ever dealt with as far as customer service goes! She is kind, courteous and professional. I was so "wowed" when I spoke to her over the phone that I just had to write a review. Thank you, Jessica!"
Larry Akers
December 2018
"Convenient to my busy schedule"
Madison Schrantz
November 2018
"The storage units and facility is super clean and staff is helpful. Location is convenient. The moving trucks are a huge bonus. Would highly recommend!"
Danilo Fularon
November 2018
"This is by far the best storage facility I have ever used. The site is clean and the staff is amazing. Highly recommended!!!"
Jeri Katabian
November 2018
"The facility is very clean and secure. The employees are very helpful and friendly. It’s also very budget-friendly and a great value!"
deanna graham
November 2018
""Very helpful staff, awesome location, and super clean! Would highly recommend!""
Jon
November 2018
Crazy K
November 2018
"Friendly service and great rates!!"
Paul W
September 2018
"Nice cheap place, they give plenty of reminders to pay your bill but if you're several days late you get hit with the $15 extra charge. Understandable and reasonable, I had no complaints storing my things here."
Francisco Gaona
September 2018
Gregg Weber
July 2018
"Well maintained storage units. Clean, Nice staff. Secured gate entrance. Climate controlled units available along with large contractors units. Reasonable prices. Had a unit here for over a year and no problems."
Temesha Hostetler
June 2018
"The staff is very friendly and helpful, and the facility is very clean. They have free hand trucks available to help you move your things to storage. Restrooms are also available to customers."
josh piskin
June 2018
Blake Cherry
April 2018
"Friendly and quick service. No hassle."
Nadjia Wilson
March 2018
"Great business. Great amenities. I will recommend to anybody."
Michael Wade
February 2018
SleeperZzZ28
February 2018
"Large units for fair price"
Steven Sawyers
January 2018
"This place is amazing. The staff is extremely helpful. I would recommend to anyone I know."
Jeff Ts2d90e
January 2018
"It is a good storage space. Prices are average. The people are very nice in the office."
Esteban
December 2017
"Friendly staff, clean storage units, convenient location, and reasonably priced! What more could you want?"
Mitch Kearney
December 2017
Matt Price
November 2017
"Nice and safe storage"
Charles R Poulter III
October 2017
Charles R Poulter III
October 2017
Gino Gonzalez-Landrian
October 2017
"Large , well maintain affordable storage"
c carter
October 2017
"Nice"
Heather Summers
October 2017
"Brand NEW & VERY Clean. Lots of cameras and they even have a FREE TRUCK that you could rent. I did lots of research and they had the best price and move-in special in town."
Lissa Simone
September 2017
Sam Fuller
September 2017
Lee LeJanic
September 2017
"Professional, clean units, reasonable rates, GREAT staff, and very accommodating. They even include a moving truck! Love these guys."
Carlton Morton
August 2017
Tiffany Turner
July 2017
stayupbeat1
July 2017
"Brand new storage available"
Dee Ochono
June 2017
"Ok all stars go to the girls there! Shannon, Roxie... The 5th star goes to whoever gets rid of that guy in there. The lack of customer service, dealing with him is like dealing with a machine! Thanks Shannon for always taking care of us... understanding when I had my stroke that my brain died, working with our ever changing issues... Closed out 2 units today, hubby told "ok, we don't pro-rate. thank you... " nothing more and handed a receipt. You got it, that's the guy... the less of a star... Overall, great service, prices and storage was great, hours close at 0900 for access. Inside and outside storage were affordable. Mr. & Mrs. Ochoa"
Skip Rowland
June 2017
"Family owned and operated. They go out of their way to help. Reasonable prices, excellent service, safe and secure facilities."
Al Jordan
June 2017
"Clean units, great staff, excellent prices."
JoAnn Seifert
June 2017
"I've had a unit there for almost 2 years & love this place! Staff is great, super clean, great climate control, NEVER seen a single bug, always feel safe even as a female visiting alone."
Charles Criswell
March 2017
"Helpful ,Pleasant to work with. Best storage place I have ever dealt with."
Scott Jester
March 2017
Eric Bivens
February 2017
"Very convenient & the people are accommodating. I have had to move between units or get additional units when needs increased, then get out of them as we "purged", and they have always been very helpful. Never any billing problems, which is unusual for this type of business."
Brian Evans
January 2017
David Webster
December 2016
"Clean and feels secure. Staff has golf cart to show you different units available. Stayed after hours to let me rent a unit."
FRANK McFadden
December 2016
Angela Little
December 2016
"Great storage options - I highly recommend Mystorage-Warwick!"
Lauren Romberger
November 2016
"This place is great! The people were very helpful and the prices are awesome! I would definitely recommend this storage facility."
Joey Smith
November 2016
"This is the best storage place in Newport News! The managers are very friendly and helpful. They have great move in specials and prices that ended up saving me a lot of money! 2 Thumbs up!"
Ray Little
November 2016
"Great storage facility! Great prices and very affordable. Angela and Kenequa were very professional. They helped me find the right size storage to fit my needs. I give this place 5 stars! Keep up the good work!"
Kierra Brocks
November 2016
"My experience here was great everything was so pleasant. My rep ms.baskin was a great help and very nice! Thank you."
Labron James
November 2016
"Very professional and courteous. Kenequa was very helpful and had excellent customer service skills. Reasonable prices and clean storages."
A. Cousins
November 2016
"Definitely a great place with great rates!.The employees are very pleasant and helpful.I'd recommend for sure."
Brandon Kinney
September 2016
Roxy Lowe
August 2016
Tyler Bogowitz
March 2016
Drew Petzold
January 2016
"I've been using MyStorage here on London Bridge Rd. for well over a year now. This place used to be part of a different group, but the owner decided to go on his own. The process of getting a storage unit going is pretty easy. We were able to move in the same day. They seem to have plenty of storage units available for your needs. You also have the ability to use their truck for free within the first two weeks of moving in, but you would still have to pay for mileage though. I never had to use the truck, so I don't know much more than that. Since they have changed over to their own group, it's much easier now to do payments through them. They can now be done online and still in person. Prices overall are reasonable considering the prices of other storage places in the local area. In their store, you can also get boxes, locks and more if needed as well. The staff here are very friendly and will help you with anything you need. They've helped us on a few occasions as well. They have always been upbeat and personable. If you forgot about making a payment, they do a reminder call as well before the payment is considered "late" and then have to pay an additional fee. Personally, I have an inside climate controlled space. This is good because there is no worry about having to deal with the outside elements and temperature swings with the items that are in the unit. One criticism I do have is that they have very little in the way of parking onsite if you need to go to the office. I've noticed at times where one of the spots is used by someone working there. Also, getting out of those skinny parking spots can also be difficult due to a pillar acting to create a blind spot when backing out. Putting everything else aside, this is a great place to fulfill your storage needs. Just check their web site for specials and other promotions that they may have for moving in. If you're in this general area and are looking for a storage place, you should check this place out."
Heather Summers
January 2016
"Great place to store your items. They are new, clean, secure and have friendly staff available to help you with all of your needs."
Mike Baldwin
November 2015
"Great staff! Great ownership, clean facilities, easy access. Definitely a great place to store your items."
Libby A Mills
November 2015
"The staff is professional and courteous. The space is clean and well lit. We have an environmentally controlled unit and feel the temperature and humidity are controlled well. We are discouraged but understand that the rates have gone up. We have had the space for a little less than a year. But when the company changed hands the prices went up."
Lauren Champagnie
November 2015
"Using unit for several years and service is at an all time high! Alex and Mark are great, facility is well lit and always clean, easy access and great coffee to too :) - what more do you need?"
Michael Bahr
September 2015
"Ok that is good I thought a comment was a review glad I put my pointer over the right icon Anyway from having my things at myStorage for last couple months. I really like the courtesy call I get to make a rental fee payment it really helps me out."
Christopher Koontz
September 2015
"Great Customer Service and Follow Up! I left Betty, the property manager, a message requesting a quote for a storage unit. She replied almost instantly, and even though they did not have the size I needed available she was going to keep in touch with me if one opened up. A few days later she reached back out to me and let me know that a unit would be coming open, gave me a date and a price!"
Eric G
July 2015
"Thank you for all your help! I'm military and mystorage made the process very easy. Showed me the space and got all my paperwork don't very quick! Thank you!"
clint robertson
July 2015
"Mystorage at london bridge is the perfect solution to organize or de-clutter your home or small business. I own my own business, and mystorage provides the perfect, and affordable option i need to have the extra space i need to make my business operate successfully and efficiently without the high costs of commercial space. I also recently rented an additional unit just to get rid of all the things my wife will not throw away but we have no room for.... all the way around..... Thanx Mystorage!!!"
valerie montoya
July 2015
"I went and got my storage today and it was great! The property was clean and I really love that it is secured with surveillance cameras and a gate system. The employees were so helpful in helping me find the best size to accommodate my needs. I would definitely store with them again. If I could give them 10 stars I would."
Roxy Lowe
July 2015
"Alex is awesome. She is knowledgeable and very nice. The next time I need a unit, I will go back to Mystorage!!"
Alexandra Grier
July 2015
"The ladies at MyStorage were such a big help! Moving is never easy for anyone but their customer service and their knowledge with storage made the process so easy for us. I would always come back and always recommend them to everyone I know. Thanks for everything MyStorage!"
Roxy Lowe
July 2015
"great employees, great facility. The facility is nice and clean. The store is set up for any moving needs people have. The employees are smiling, friendly, and super helpful."
Walter Graham
February 2015
"This is the nicest self storage I've ever rented from. Really clean and safe. The staff was helpful. I keep my boat here and have two 10x10 climate controlled units. The price was the best I could find."
Marissa Palomo
February 2015
"I had a great experience here, all the staff was very helpful and nice. The property is clean all around i wouldn't go anywhere else."
A Google User
February 2015
Bill Brody
November 2014
"RV storage is hard to find in this area. Called Sandra at 5, she carted us around the facility to see the spot, gave us her undivided attention, and sealed the deal just after closing time. Facility is clean and tidy, gated for security. Would recommend this facility for your storage needs. Thanks, Sandra!"
Chanele D.
June 2014
"Ms. Sandra provided great customer service, was very polite and professional. I would def recommend this place to others in need of storage."
Le'Sean Robinson
July 2011