Quick & relatively easy sign-up

EVERYTHING WAS EXCELLENT!

Since the first day I got my storage unit I have been highly satisfied. Every time I come to visit my unit the halls are super clean and the staff is always polite, respectful, helpful, and friendly. Especially Chris Allard, who has been outstanding! Even the bathrooms are always clean. I definitely would not want my property stored anywhere else but here!

Chris and the staff here are absolutely amazing! The customer service is great and very friendly. I’ve never had a storage unit before, but this staff made the process so easy. The call I received after my inquiry was very warm and inviting, which is what made me come in. I HIGHLY recommend this location!!

Sarah was absolutely AWESOME!!! Answered all my questions and showed me the size difference with a 1st floor and 2nd floor unit. Could not have asked for anything better. Had several quotes from other places but the customer service could NOT be matched. Thank you again Sarah!!! You were great!!!

MyStorage is amazing! Chris is an awesome store manager because he truly cares for his customer base and is always trying to improve his property. You won’t be sorry working with Chris and MyStorage!

Great service and staff....very clean and safe environment.

I had a unit outside, no climate control unit, but it was still amazing! The carts to help move in are great and Chris Allard even went so far as to find me an allen wrench to take apart a piece of furniture that would not have otherwise fit. Great experience, would and have recommended to friends and family!

I highly recommend My Storage on Lee Davis Road. From the moment I went into the office back in March of 2022 till current I have had the best experiences with the staff. Chris and Sirroya are just amazing and go above and beyond to give excellent customer service to each person who comes through the door. They are very professional and outgoing and have great personalities. More importantly they have complete knowledge of what size unit you would need for your personal belongings. Having multiple units here that says a lot in my opinion. The fact the ground are secure and always kept so clean is amazing.

We chose an inside unit and it is so clean and nice, there are carts available for you to use to help transport your belongings. The staff is super friendly.

Mr. Allard was super friendly and helpful. Very impressed with the facility.

Beautiful storage units.

Lavania should get a raise! Best customer service I've ever had!

when the imposter is sus

Staff was super friendly and helpful. They really should get raises!

I had a really excellent experience with MyStorage. Lavonya was super helpful and went above and beyond. The facility was very new and clean. Also the price point for my 5x5 unit was the best that I'd seen. 10/10

Nice, new, clean, and well maintained storage facility with many options for your storage needs. Employees are all nice and easy to deal with, and very customer oriented.

Very clean, new facility. The parking is good and you can usually pull right up to the covered entrance. It's climate controlled and brightly lit and there are many carts to move your things in or out. The few times we came across the people who work there, they were very friendly and helpful. We rent a rather large space and yes it is expensive....just like everything else these days!

Chris Allard aka Richard thank you so much for all your help and recommendations, from the moment I walked in the door ...I thought I'd have to jump through hoops BUT NO you greeted me with a smile how may I help you and then explained every step to make sure I was understanding it all, then took me to the unit to make sure it was the size I needed. A big THANK YOU

Super easy to reserve a unit, staff was fabulous, if I could give more than 5 stars I would.

Kerri was an angel helping me get signed up. She was so helpful and made sure I was comfortable with the contract, facility, and showed me multiple routes to my unit. My only qualm is that setup has to be basically redone in the office if you sign up online, a little redundant but I assume that’s corporate and not location specific.

We have a large unit in the conditioned space. 2nd floor but easy to get to. The app is very nice too.

Both the staff & the facility at the new My Storage in MECHANICSVILLE were fantastic! Chris was very helpful in acquiring my unit and Kerri answered all my questions with kindness. The facility is super clean and easy to navigate entrance and move-in. Highly recommend!

Brand new facility, very clean and eco friendly. Lights in stairwells turn on/off on their own. Elevators to get to upper level units are large enough for two carts. Secure gate to majority of property.

Kerry was very patient when it came to explaining everything about renting a storage unit, She was very pleasant and answered all of our questions, Walked us to our unit and again explaining the App to open the gate and sliding doors. Customer Service at it's Best. Thank you Kerry. Joe & Margie.

New place, clean and bright. Staff is very friendly and helpful.

People very nice and helpful. Clean building great price for a storage unit especially in a climate control building. I highly recommend

Brand spanking new, with so many types and sizes from which to choose. The employee that assisted me in sign up and orientation was wonderful. Location is fabulous as well as not being an eye sore for the community.

I had a great experience signing up with MyStorage. Facilities were clean and service was excellent.

Experience was very positive. I’m storing the contents of my home there until I get to my final destination. The gentleman in the office made sure my move in was successful. Appreciate his professionalism. The property is extremely clean and a great value. Thank you.

It doesn't get any better than this service. EVERYONE at this storage are "FANTASTIC ", and ever so helpful. Beautiful units at fair prices too. BEST place in Mechanicsville...Carol

Excellent customer service! I called a few months ahead of when I needed a certain size storage unit and they said they would call me when that size was getting low, and they did! They called me when they had 2 left and then again when they had one so I was able to get the size I needed! It's in the perfect location and the prices are reasonable. Highly recommend!

It has been a pleasure working with the employees at this location. They are committed to giving 5-star service - always kind, attentive and friendly! The units are immaculate(!) as it's a new location. Nice new gates that function flawlessly. Having on-site access to Uhaul vans is also a plus. My enthusiasm in my review is because the entire process was so easy and customer friendly. It was such a great experience working with this location! Stop in at Peking Restaurant for some good Chinese food when you're over there!

Great customer service

Excellent customer service

Personnel are exceptionally courteous and efficient,facility is immaculate

Customer service is exceptional, the rates are very reasonable and the cleanliness is outstanding.

The manager is very nice and helpful.

Quick & relatively easy sign-up

EVERYTHING WAS EXCELLENT!

Since the first day I got my storage unit I have been highly satisfied. Every time I come to visit my unit the halls are super clean and the staff is always polite, respectful, helpful, and friendly. Especially Chris Allard, who has been outstanding! Even the bathrooms are always clean. I definitely would not want my property stored anywhere else but here!

Chris and the staff here are absolutely amazing! The customer service is great and very friendly. I’ve never had a storage unit before, but this staff made the process so easy. The call I received after my inquiry was very warm and inviting, which is what made me come in. I HIGHLY recommend this location!!

Sarah was absolutely AWESOME!!! Answered all my questions and showed me the size difference with a 1st floor and 2nd floor unit. Could not have asked for anything better. Had several quotes from other places but the customer service could NOT be matched. Thank you again Sarah!!! You were great!!!

MyStorage is amazing! Chris is an awesome store manager because he truly cares for his customer base and is always trying to improve his property. You won’t be sorry working with Chris and MyStorage!

Great service and staff....very clean and safe environment.

I had a unit outside, no climate control unit, but it was still amazing! The carts to help move in are great and Chris Allard even went so far as to find me an allen wrench to take apart a piece of furniture that would not have otherwise fit. Great experience, would and have recommended to friends and family!

I highly recommend My Storage on Lee Davis Road. From the moment I went into the office back in March of 2022 till current I have had the best experiences with the staff. Chris and Sirroya are just amazing and go above and beyond to give excellent customer service to each person who comes through the door. They are very professional and outgoing and have great personalities. More importantly they have complete knowledge of what size unit you would need for your personal belongings. Having multiple units here that says a lot in my opinion. The fact the ground are secure and always kept so clean is amazing.

We chose an inside unit and it is so clean and nice, there are carts available for you to use to help transport your belongings. The staff is super friendly.

Mr. Allard was super friendly and helpful. Very impressed with the facility.

Beautiful storage units.

Lavania should get a raise! Best customer service I've ever had!

when the imposter is sus

Staff was super friendly and helpful. They really should get raises!

I had a really excellent experience with MyStorage. Lavonya was super helpful and went above and beyond. The facility was very new and clean. Also the price point for my 5x5 unit was the best that I'd seen. 10/10

Nice, new, clean, and well maintained storage facility with many options for your storage needs. Employees are all nice and easy to deal with, and very customer oriented.

Very clean, new facility. The parking is good and you can usually pull right up to the covered entrance. It's climate controlled and brightly lit and there are many carts to move your things in or out. The few times we came across the people who work there, they were very friendly and helpful. We rent a rather large space and yes it is expensive....just like everything else these days!

Chris Allard aka Richard thank you so much for all your help and recommendations, from the moment I walked in the door ...I thought I'd have to jump through hoops BUT NO you greeted me with a smile how may I help you and then explained every step to make sure I was understanding it all, then took me to the unit to make sure it was the size I needed. A big THANK YOU

Super easy to reserve a unit, staff was fabulous, if I could give more than 5 stars I would.

Kerri was an angel helping me get signed up. She was so helpful and made sure I was comfortable with the contract, facility, and showed me multiple routes to my unit. My only qualm is that setup has to be basically redone in the office if you sign up online, a little redundant but I assume that’s corporate and not location specific.

We have a large unit in the conditioned space. 2nd floor but easy to get to. The app is very nice too.

Both the staff & the facility at the new My Storage in MECHANICSVILLE were fantastic! Chris was very helpful in acquiring my unit and Kerri answered all my questions with kindness. The facility is super clean and easy to navigate entrance and move-in. Highly recommend!

Brand new facility, very clean and eco friendly. Lights in stairwells turn on/off on their own. Elevators to get to upper level units are large enough for two carts. Secure gate to majority of property.

Kerry was very patient when it came to explaining everything about renting a storage unit, She was very pleasant and answered all of our questions, Walked us to our unit and again explaining the App to open the gate and sliding doors. Customer Service at it's Best. Thank you Kerry. Joe & Margie.

New place, clean and bright. Staff is very friendly and helpful.

People very nice and helpful. Clean building great price for a storage unit especially in a climate control building. I highly recommend

Brand spanking new, with so many types and sizes from which to choose. The employee that assisted me in sign up and orientation was wonderful. Location is fabulous as well as not being an eye sore for the community.

I had a great experience signing up with MyStorage. Facilities were clean and service was excellent.

Experience was very positive. I’m storing the contents of my home there until I get to my final destination. The gentleman in the office made sure my move in was successful. Appreciate his professionalism. The property is extremely clean and a great value. Thank you.

It doesn't get any better than this service. EVERYONE at this storage are "FANTASTIC ", and ever so helpful. Beautiful units at fair prices too. BEST place in Mechanicsville...Carol

Excellent customer service! I called a few months ahead of when I needed a certain size storage unit and they said they would call me when that size was getting low, and they did! They called me when they had 2 left and then again when they had one so I was able to get the size I needed! It's in the perfect location and the prices are reasonable. Highly recommend!

It has been a pleasure working with the employees at this location. They are committed to giving 5-star service - always kind, attentive and friendly! The units are immaculate(!) as it's a new location. Nice new gates that function flawlessly. Having on-site access to Uhaul vans is also a plus. My enthusiasm in my review is because the entire process was so easy and customer friendly. It was such a great experience working with this location! Stop in at Peking Restaurant for some good Chinese food when you're over there!

Great customer service

Excellent customer service

Personnel are exceptionally courteous and efficient,facility is immaculate

Customer service is exceptional, the rates are very reasonable and the cleanliness is outstanding.

The manager is very nice and helpful.