Alex was very friendly super helpful. First time ever having to rent a unit. Awesome experience.

Stephanie is AMAZING!!! It had been a rough week for me, but Stephanie was so comforting! Reassuring!!! Kind!!! Compassionate!!! And even saved me money on my storage. The storage area is very clean, which again Stephanie maintains well, the units are fresh and clean. It’s comforting to know that there’s still some good and kind people out here. Thank you MyStorage and Stephanie you ROCK!!!

Stephanie was really helpful, helping me with options before I commit and answering all my questions. Thank you so much for your amazing customer service! Clean and organize place.

Rented a unit last week. Stephanie gave outstanding customer service.

I have been a customer of My Storage, Warwick Blvd, Newport News, VA for many years. I had two 10x10 storage units from September 2018 - March 2021. The price was affordable, the facility is well-maintained, clean, and taken care of by its community office personnel, and customer service is helpful, polite, professional, and outstanding. I needed to store some personal items as a result of a recent March 2023 move and decided to visit My Storage Centers, Newport News again. I was grateful to meet Alex who made me feel like a valued (former) customer and based on her knowledgeable interaction with me was the reason I decided to use the service again. Stephanie is also knowledgeable, and proficient in areas of customer service, and billing, and too very helpful. It makes me happy when I am treated well and valued as a customer. I have had several interactions with Stephanie and she is a terrific and business-savvy person. Thank you My Storage Centers, thank you.

Great Service Very professional Great Family atmosphere..

Quick and Easy the staff was very friendly and helpful. Would recommend to anyone In the area

Stephanie is very knowledgeable, professional and personable. Made me extremely comfortable and helped me make the best decision for my first storage experience. Thank you

The ladies at My Storage were courteous, super knowledgeable, broke everything down to me in terms I could understand. I really appreciate the great customer service I received from Stephanie and Alex! Keep up the excellent customer service!

This is an outstanding storage unit facility! I rented a climate controlled unit for quite a while. interior areas are kept clean a well as the outside areas. The staff is professional, kind, understanding and takes the time to listen to you.. I would recommend this storage facility anytime.

Great customer service. Property Manager, A., was helpful and patient. Thank you

Friendly, competent staff. Unlike some others, no kiosk -- actual people to speak to. Excellent, personalized service throughout the signup process. Could not be more pleased.

Shannon and Stephanie are great. Highly recommend this storage.⭐️⭐️⭐️⭐️⭐️

Went to pay a bill.

Stephanie has great customer service skills. The units are very clean and spacious. Great location also.

I have a storage here good facility

The lady in the office was very nice and I like the security and cleanses of the place

The customer service was excellent. I was in need of a rental unit, she told me she would give me a definite answer the next day for sure by 9:30 and she did. Its so nice to see people stay true to their commitment especially when it was during a busy holiday weekend.

Ez peasy

The service was top notch.

Great staff. Clean facility. Need a Dumpster like most storage places have.

They made my experience simple fair and easy and they had very happy personalities from the workers and I really appreciate that Thank You!

The associates at this location were exemplary. Very knowledgeable, helpful, and very friendly and courteous. I would recommend anyone to this location because of them alone.

The ladies in the office are great

Chanda was extremely helpful and friendly. It was a pleasure doing business with her.

The lady was very knowledgeable and helpful let me know all the details. The unit is clean and secure. Glad we went with this company.

I had a very good experience there. The lady in the office was very nice and very helpful. The storage rooms and area were very clean.

No probs n the 3yrs i had my unit

Lavernia was proactive in trying to help us secure a spot to park our travel trailer on short notice. She contacted her manager about the situation. They were able to help. The staff were very pleasant to deal with both on the phone and in person.

Service was very prompt and courteous.Because of the virus, steps to rent were organized in a safe manner which I really appreciated.

So far, really good.

Ex customers service

Great customer service! Angela ⭐

Exceptional customer service and a clean environment

I’m so impressed how this lady take care me as a customer Lavonya Payne when I when there for rent space 10by 10 she was so patience and friendly first time I rent spaces here and I’m definitely recommending thank you

Provided great service

Very helpful for dropping off UHaul.

Great storage.

The process to get my storage unit account was smooth, quick and easy. The staff member who helped me was informative and very polite. Prices are affordable. I will recommend this company to anyone.

I would like to thank MyStorage representatives for having such great customer service. I was in desperate need of getting the right storage at the right place and at an affordable price. I remember that the two ladies that help me that day were so helpful; so pleasant; so caring. And that's what I call "Excellent Customer Service!!"

The only thing missing is help to unload/ load. For this newly divorced 65 woman and new to Virginia. The people were great and worked greatly with me. Very easy to book on line too. Thank you.

Convenient to my busy schedule

Nice cheap place, they give plenty of reminders to pay your bill but if you're several days late you get hit with the $15 extra charge. Understandable and reasonable, I had no complaints storing my things here.

Friendly and quick service. No hassle.

Large units for fair price

Brand new storage available

Clean units, great staff, excellent prices.

Great storage options - I highly recommend Mystorage-Warwick!

This place is great! The people were very helpful and the prices are awesome! I would definitely recommend this storage facility.

This is the best storage place in Newport News! The managers are very friendly and helpful. They have great move in specials and prices that ended up saving me a lot of money! 2 Thumbs up!

Great storage facility! Great prices and very affordable. Angela and Kenequa were very professional. They helped me find the right size storage to fit my needs. I give this place 5 stars! Keep up the good work!

My experience here was great everything was so pleasant. My rep ms.baskin was a great help and very nice! Thank you.

Very professional and courteous. Kenequa was very helpful and had excellent customer service skills. Reasonable prices and clean storages.

Definitely a great place with great rates!.The employees are very pleasant and helpful.I'd recommend for sure.

Using unit for several years and service is at an all time high! Alex and Mark are great, facility is well lit and always clean, easy access and great coffee to too :) - what more do you need?

Ok that is good I thought a comment was a review glad I put my pointer over the right icon Anyway from having my things at myStorage for last couple months. I really like the courtesy call I get to make a rental fee payment it really helps me out.

Thank you for all your help! I'm military and mystorage made the process very easy. Showed me the space and got all my paperwork don't very quick! Thank you!

Alex is awesome. She is knowledgeable and very nice. The next time I need a unit, I will go back to Mystorage!!

Alex was very friendly super helpful. First time ever having to rent a unit. Awesome experience.

Stephanie is AMAZING!!! It had been a rough week for me, but Stephanie was so comforting! Reassuring!!! Kind!!! Compassionate!!! And even saved me money on my storage. The storage area is very clean, which again Stephanie maintains well, the units are fresh and clean. It’s comforting to know that there’s still some good and kind people out here. Thank you MyStorage and Stephanie you ROCK!!!

Stephanie was really helpful, helping me with options before I commit and answering all my questions. Thank you so much for your amazing customer service! Clean and organize place.

Rented a unit last week. Stephanie gave outstanding customer service.

I have been a customer of My Storage, Warwick Blvd, Newport News, VA for many years. I had two 10x10 storage units from September 2018 - March 2021. The price was affordable, the facility is well-maintained, clean, and taken care of by its community office personnel, and customer service is helpful, polite, professional, and outstanding. I needed to store some personal items as a result of a recent March 2023 move and decided to visit My Storage Centers, Newport News again. I was grateful to meet Alex who made me feel like a valued (former) customer and based on her knowledgeable interaction with me was the reason I decided to use the service again. Stephanie is also knowledgeable, and proficient in areas of customer service, and billing, and too very helpful. It makes me happy when I am treated well and valued as a customer. I have had several interactions with Stephanie and she is a terrific and business-savvy person. Thank you My Storage Centers, thank you.

Great Service Very professional Great Family atmosphere..

Quick and Easy the staff was very friendly and helpful. Would recommend to anyone In the area

Stephanie is very knowledgeable, professional and personable. Made me extremely comfortable and helped me make the best decision for my first storage experience. Thank you

The ladies at My Storage were courteous, super knowledgeable, broke everything down to me in terms I could understand. I really appreciate the great customer service I received from Stephanie and Alex! Keep up the excellent customer service!

This is an outstanding storage unit facility! I rented a climate controlled unit for quite a while. interior areas are kept clean a well as the outside areas. The staff is professional, kind, understanding and takes the time to listen to you.. I would recommend this storage facility anytime.

Great customer service. Property Manager, A., was helpful and patient. Thank you

Friendly, competent staff. Unlike some others, no kiosk -- actual people to speak to. Excellent, personalized service throughout the signup process. Could not be more pleased.

Shannon and Stephanie are great. Highly recommend this storage.⭐️⭐️⭐️⭐️⭐️

Went to pay a bill.

Stephanie has great customer service skills. The units are very clean and spacious. Great location also.

I have a storage here good facility

The lady in the office was very nice and I like the security and cleanses of the place

The customer service was excellent. I was in need of a rental unit, she told me she would give me a definite answer the next day for sure by 9:30 and she did. Its so nice to see people stay true to their commitment especially when it was during a busy holiday weekend.

Ez peasy

The service was top notch.

Great staff. Clean facility. Need a Dumpster like most storage places have.

They made my experience simple fair and easy and they had very happy personalities from the workers and I really appreciate that Thank You!

The associates at this location were exemplary. Very knowledgeable, helpful, and very friendly and courteous. I would recommend anyone to this location because of them alone.

The ladies in the office are great

Chanda was extremely helpful and friendly. It was a pleasure doing business with her.

The lady was very knowledgeable and helpful let me know all the details. The unit is clean and secure. Glad we went with this company.

I had a very good experience there. The lady in the office was very nice and very helpful. The storage rooms and area were very clean.

No probs n the 3yrs i had my unit

Lavernia was proactive in trying to help us secure a spot to park our travel trailer on short notice. She contacted her manager about the situation. They were able to help. The staff were very pleasant to deal with both on the phone and in person.

Service was very prompt and courteous.Because of the virus, steps to rent were organized in a safe manner which I really appreciated.

So far, really good.

Ex customers service

Great customer service! Angela ⭐

Exceptional customer service and a clean environment

I’m so impressed how this lady take care me as a customer Lavonya Payne when I when there for rent space 10by 10 she was so patience and friendly first time I rent spaces here and I’m definitely recommending thank you

Provided great service

Very helpful for dropping off UHaul.

Great storage.

The process to get my storage unit account was smooth, quick and easy. The staff member who helped me was informative and very polite. Prices are affordable. I will recommend this company to anyone.

I would like to thank MyStorage representatives for having such great customer service. I was in desperate need of getting the right storage at the right place and at an affordable price. I remember that the two ladies that help me that day were so helpful; so pleasant; so caring. And that's what I call "Excellent Customer Service!!"

The only thing missing is help to unload/ load. For this newly divorced 65 woman and new to Virginia. The people were great and worked greatly with me. Very easy to book on line too. Thank you.

Convenient to my busy schedule

Nice cheap place, they give plenty of reminders to pay your bill but if you're several days late you get hit with the $15 extra charge. Understandable and reasonable, I had no complaints storing my things here.

Friendly and quick service. No hassle.

Large units for fair price

Brand new storage available

Clean units, great staff, excellent prices.

Great storage options - I highly recommend Mystorage-Warwick!

This place is great! The people were very helpful and the prices are awesome! I would definitely recommend this storage facility.

This is the best storage place in Newport News! The managers are very friendly and helpful. They have great move in specials and prices that ended up saving me a lot of money! 2 Thumbs up!

Great storage facility! Great prices and very affordable. Angela and Kenequa were very professional. They helped me find the right size storage to fit my needs. I give this place 5 stars! Keep up the good work!

My experience here was great everything was so pleasant. My rep ms.baskin was a great help and very nice! Thank you.

Very professional and courteous. Kenequa was very helpful and had excellent customer service skills. Reasonable prices and clean storages.

Definitely a great place with great rates!.The employees are very pleasant and helpful.I'd recommend for sure.

Using unit for several years and service is at an all time high! Alex and Mark are great, facility is well lit and always clean, easy access and great coffee to too :) - what more do you need?

Ok that is good I thought a comment was a review glad I put my pointer over the right icon Anyway from having my things at myStorage for last couple months. I really like the courtesy call I get to make a rental fee payment it really helps me out.

Thank you for all your help! I'm military and mystorage made the process very easy. Showed me the space and got all my paperwork don't very quick! Thank you!

Alex is awesome. She is knowledgeable and very nice. The next time I need a unit, I will go back to Mystorage!!