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1032 Centerbrooke Lane, Suffolk, VA 23434
Office Hours: Monday - Friday: 9:00 AM - 6:00 PM   |   Saturday: 9:00 AM - 5:00 PM   |   Sunday: 11:00 AM - 3:00 PM
Access Hours: 6:00 AM - 9:00 PM 7 days a week
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10x5 Climate Controlled 50% Off 1st Month
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Self Storage in Suffolk

Looking for a trustworthy place to keep your belongings? MyStorage in Suffolk, VA, is the answer. For the times when you need a little extra space for your household or business items for the short or long term, we are here to help. Whether you have items that are sensitive to climate fluctuations or you simply want to clear out your garage or attic, MyStorage is your solution. Life is simplified at MyStorage. Your unit is conveniently accessible 7 days a week and comes in a variety of types and sizes. From our smallest 5'x5' unit perfect for storing holiday decor to our huge 15'x40' unit capable of holding almost anything as large as a boat or RV, we have the space you're seeking and our quick & easy rental process will help you every step of the way.

  • Affordable Pricing
  • Free Move-in Truck w/ Rental
  • Boat & RV Parking
  • Extra-wide Hallways
  • Climate & Non-Climate Controlled Units
  • Covered Loading
  • Wide Drive Aisles
  • Flat Bed Carts Available
  • Drive-up Access
  • Personal and Business Storage
  • Variety of Sizes
  • State-of-the-art Security System with 24-hour Monitoring
  • Professional Managers On-site
  • Boxes and Moving Supplies
  • Deliveries Accepted
  • Online Bill Payment
  • Military Discount
  • High-bay Contractor Units w/ 15’ Ceilings
  • High Ceilings Through-out

The Features You Want

MyStorage was designed with our customer wants and needs in mind. We have tried to think of every little feature that our customer may want. It starts with a simple and streamlined move-in process. Whether you choose to rent on-line, call, or visit the facility, we provide the tools necessary to select and rent the correct type and size storage unit at the best possible price. Once you have rented your storage unit at MyStorage, you will find a very clean and secure storage facility that has ample exterior and interior lighting, wide drive- lanes, extra wide hallways, large freight elevators (if multi-story), high ceilings that provide more cubic storage area, moving & packing supplies for purchase, free use of a moving truck on move-in day and a friendly professional staff available to assist you.

  • Free Truck Rental with Move‑In
    Free Truck Rental with Move‑In
  • Surveillance Cameras
    Surveillance Cameras
  • Secure Access
    Secure Access
  • Professional Managers On‑Site
    Professional Managers On‑Site
  • Variety of Unit Types & Sizes
    Variety of Unit Types & Sizes

Storage for Any Situation

MyStorage is your storage place. No matter what the situation, regardless if you're moving, renovating your home or just trying to free up space at home or at the office, we have your storage space. You may want to store in our climate controlled space if you plan to store furniture, holiday decorations, photo albums, electronics, clothing and business records. If you have tools, sports equipment, patio furniture, lawn equipment and bikes our traditional non-climate controlled space may fit your needs. If you are a contractor, business owner or recreational enthusiast you may find that our XL high-bay contractor units, which provide 15' high ceilings and larger than normal roll-up doors, are just what you're looking for. If you just need a place to store your boat, vehicle or RV, we have a paved and fenced parking area that will give you peace of mind and satisfy your neighbors.

Map & Location Description

MyStorage is conveniently located next to the DMV in Suffolk, just off Godwin Boulevard, behind Dollar Tree, Starbucks and 7-Eleven. Our address is 1032 Centerbrooke Lane. We are easily accessible from Sentara Obici Hospital, Downtown Suffolk, Pruden Boulevard, Kings Fork Road, RT 58, RT 460, and US13.

171 Customer Reviews

Martha W.

Great customer service. Thank you

Great customer servi...

The Sparkle Touch

Kim and Emily were sooooo nice! The Process was super quick, easy and to the point! The property and unit itself are both very clean and well kept. Thanks ladies!

Kim and Emily were s...

Linda Jackson

The outside of the storage units and the lot is always clean. The workers are always nice and courteous. Emily and Kimberly are the best.

The outside of the s...

Ashley Howell

Landon Howell

joe peterfeso

Kimberly was very helpful and friendly and the unit was super clean.

Kimberly was very he...

Dorothy Moore

Kimberly and Emily are very wonderful I really enjoy them .. Very good workers.

Kimberly and Emily ...

jt reed

Kimberly was great helping me with my unit… highly recommended!!!!!

Kimberly was great h...

Michael Cotter

From the moment I met Kimberly, I knew my experience at MyStorage was going to be a good one. She is both personable and welcoming, the right combination to ensure stress-free customer satisfaction. I am particularly appreciative of how Kimberly accommodated my late request to use the on-site truck to move some of my belongings from Great Bridge to Suffolk. I half-expected to be told that I would have to schedule the use of the vehicle at another time, but I was pleasantly surprised when I was given a window of time in which my request could be honored. Kimberly has an engaging personality, a down-to-earth disposition, and an apparent willingness to provide first rate customer service, notes of praise, I hasten to add, she richly deserves. M. Cotter

From the moment I me...

Kate Sobo

Extremely friendly staff and clean facility. Appreciate the ease of renting a unit last minute!!!

Extremely friendly s...

Reta Hodge

Bill & Vicki Funk

Wonderful! The manager Kimberly was great. She showed me the property and explained everything. She is an asset to the company. She did a great job!

Wonderful! The manag...

Angelique Etheridge

I recently got a storage unit with this company and I love it. The service is awesome and it's nice and clean. I can access my unit any time I wish and they have a lot of helpful products and services. I would definitely recommend MyStorage.

I recently got a sto...

Marvin Foster

Kimberly is very courteous, knowledgeable and helpful.

Kimberly is very cou...

D H

charlie ulmer

Emily was very helpful and nice And the place/storage unit was nice and clean

Emily was very helpf...

Emilee Thomas

Eduardo Sanchez

Supper happy with the service great place great people!!!

Supper happy with th...

Melissa S.

Just rented a unit here and the experience has been great. Kimberly went above and beyond to make sure I had everything I needed. Reserving the unit was a breeze, customer service was excellent, and my temperature controlled space and the surrounding areas are clean and well kept. Couldn’t ask for more. Thank you!

Just rented a unit h...

wayne hess

Thank you too, Kimberly and Chianne for providing excellent service. I would recommend this facility to anyone seeking storage in the Suffolk area.

Thank you too, Kimbe...

Bryan Miller

Emily provided the best customer service ever! She was helpful, knowledgeable, and even gave me a tour of the facility. It’s clear that she puts her clients first. Great job!

Emily provided the b...

Keshaun Riddick

Kimberly Is Awesome!! She Always Have A Smile On Her Face & Is A Big Help When I Need Assistance . Thank You So Much Kimberly For All Of Your Help & Kindness!

Kimberly Is Awesome!...

Jesse F Wiggins

Just purchased a unit, process was really quick and easy. Thank you Kimberly you were a great help

Just purchased a uni...

Jesse “Jay Wiggo”

I purchased a unit here, had it round a year or little more. Great staff, they are always friendly and helpful. I highly recommend to any customer. Kimberly Thomas Is awesome

I purchased a unit h...

Jasmine McLaughlin

I had a great first-time experience with the store manager Kimberly Thomas. She was helpful and explained everything thoroughly. Her customer service and professionalism has made me a customer on the spot. Also the facility was clean and secure.

I had a great first-...

Brittney Smalls

There will never be enough word to express my gratitude for Ms.Kim. She goes above and beyond to make sure I’m not just a number…but a valued customer. Even when I fall short, she never judges me and is always willing to provide guidance and resources to help me! Thank You so very much Ms. Kim!

There will never be ...

karen Husser

Love the staff there!!

Love the staff there...

David Glover

Staff is friendly, has good atmosphere and clean facilities.

Staff is friendly, h...

Alonzo Winston

Zeus Goose

Kimberly is amazing. She walked me to the unit and went over absolutely everything about the property and rules. As someone who’s moves ALOT she provided my best experience yet!

Kimberly is amazing....

Cheese Jr

If I could give this place 10 stars I would, customer service is amazing and friendly especially miss Kimberly she’s helped me both times I rented from this company, I definitely recommend for people to come rent from this facility

If I could give this...

Changes

Excellent costumer service, clean units and easy access.

Excellent costumer s...

Tamika Sanders

Kimberly and Chianne were so very accommodating and friendly and super supportive.. I recommend this facility to anyone..

Kimberly and Chianne...

Natarsha Fequiere

Awesome customer service

Awesome customer ser...

Sunny Jack Daniels

Both ladies were amazing and the office and storage units smell amazing!

Both ladies were ama...

Thandie P

Free water, Great Customer service, and great conversations!! Recommend Kimberly a lot!! BY THE WAY, The gum is great

Free water, Great Cu...

Chauna P

Great customer service!!! I will definately recommend to others.

Great customer servi...

Valerie J C.

Great customer service and very professional and thorough Rental experience

Great customer servi...

Las Visuals

I would like to thank Kimberly and Chianne for all of their hard work for helping get the storage unit I requested. Both were very consistent with their work and providing me with all the information I needed. I highly recommend this location for storage if needed. Thank you to this awesome staff as I have my items here until it's time for me to move in May 2023.

I would like to than...

zackary culp

Experience was calm, Ms. Kimberly led me through with no hiccups or issues and got me in an out, would recommend

Experience was calm,...

Kimberly Thomas

Georgann Hills

Staff especially Kimberly are great. Helps whenever I need it. Georgann Hills.

Staff especially Kim...

Clarence Jones

Great service. Explained each detail very well!! Would highly recommend.

Great service. Expla...

Caroline Hooks

Used this storage while waiting to move into my new place. Absolutely loved it and the staff where all amazing.

Used this storage wh...

J Band

Chianne is absolutely amazing! The staff is always friendly and inviting. The facility is clean.

Chianne is absolutel...

B Smalls

The Suffolk location has been such a pleasure to do business with. Everyone is super helpful and really go above and beyond to take care of their clients. I couldn’t have asked for a better customer service experience!

The Suffolk location...

Inetha B. Rogers

Chianne & Kimberly were the best. Their customer service skills are excellent! I recommend MyStorage to the public.

Chianne & Kimberly w...

Ted Manning

Great service!!

Great service!!

Jeron Mays

Kim was an Amazon person to deal with she gave me good customer service and I definitely recommend this location to any one !!!! The property was well kept up !!

Kim was an Amazon pe...

Jada Washington

The manager was absolutely amazing! I would recommend this location to anyone.

The manager was abso...

Terri Terri

Kimberly & Chianne are so Awesome!! They're very helpful & always answer any questions that I have.

Kimberly & Chianne a...

Andrew Smith

Kimberly and Chianne are excellent

Kimberly and Chianne...

Cedric Hill

Kimberly has Great customer service

Kimberly has Great c...

Shytiara Murry

Everyone was so helpful from me picking out my unit and helping me with a truck to get my things to storage

Everyone was so help...

Kia Haley

Kimberly and Chianne are great and friendly people I have met and the facility is clean and temperature inside the storage are just right. They did an amazing job and having a storage with them was one of the best choices I made.

Kimberly and Chianne...

r davis

I'd like to thank yall for 3 years of great service. I highly recommend this facility for your storage needs. They have always maintained a clean and safe facility. And Kimberly the manager goes above and beyond to take care of your needs.

I'd like to thank ya...

Pamela Charles

This is the best place on earth to storage your most valuable possessions. My ladies Chianne, and Kimberly have provided me with the best customer service ever. Thanks ladies!! Keep up the great job!! You rock!!

This is the best pla...

Credit Doll Carona

Excellent service. I appreciate it greatly. Kim was very accommodating and interpersonal. Thank you

Excellent service. I...

Chianne Hackley

Gregory Holland

JaQ

I received the most courteous customer service. They're very knowledgeable, attentive and willing to suggest options that will benefit your storage needs. The facility is well kept with very clean units and the space provided was the perfect fit (no pun intended)

I received the most ...

Starlette Holland

Met Kim on a desperate day and one week later when reality kicked in, she was able to accommodate me. Great customer service. I look forward to working with her and the facility !

Met Kim on a despera...

Raymond Doggett

Donna Reidy

Kimberly was courteous, professional & knowledgeable on all questions. The facility was clean & welcoming. I have been very satisfied. Thank you.

Kimberly was courteo...

Felicia W

I would like to thank Kimberly at My Storage for all her hard work helping my mother with her unit. She was extremely helpful and went above and beyond. My mom was so frustrated everywhere else but Kimberly kept her calm and made her feel comfortable and made it so much easier for myom to rent. Thank you again Kimberly!!!

I would like to than...

Terricita Copeland

My experience with Kimberly was top notch from beginning to end. She was very responsive and knowledgeable and her customer service was a breath of fresh air. She helped to make our move,a lot less stressful.

My experience with K...

Rodney B

Excellent customer service! Kimberly was knowledgeable and very efficient. The complex is newer and very clean.

Excellent customer s...

Raena Lassiter

Kimberly is the best, although they didn't have units available, she worked so hard to help me find a storage and one at a good deal! Amazing, friendly, and helpful, thank you soooo much!

Kimberly is the best...

Ronnie Edmonds

Rose Quinion

Maria was so helpful, friendly and kind. Thank you for all you help.

Maria was so helpful...

darnell boone

Great customer service Kimberly is awesome gives you every detail on your unit and all she’s the best hands down!!!!!!!

Great customer servi...

Betty Pierce

Douglas Bramble

Very friendly and professional staff. Units are clean and the facility is well maintained. Prices are a little high compared to other storage facilities but the customer service and security you receive definitely make up for it.

Very friendly and pr...

Esther Perry

I had a beautiful experience yesterday 10/08/21 went to rent a storage and My storage didn't have any that I could use so Ms. Kimberly was very very helpful to me, polite kind nice and had great patience with me even though she didn't have a size I needed she took the time to help me step by step to find a storage unit somewhere else and we succeeded Thank You again Ms. Kimberly Thomas (multi-task) I really do appreciate you and your generous help, yesterday showed me there are still good people in this world Bless you Kimberly Thomas

I had a beautiful ex...

Humberto Lopez Jr.

Kimberly provided great customer service. Thank you!

Kimberly provided gr...

Jean Meyer

I’m very pleased with the service I received from Kimberly and Maria. I had reserved a unit online and when I got to the facility the unit was no longer available but Kimberly went above and beyond to find a unit for me while Maria got everything set up for my move in date and usage of the truck. The facility is in a great location and well kept. These ladies are amazing!!!

I’m very pleased w...

theresa daniels

Very pleasant Staff. I was in and out in no time. Very pleased with service and unit. Highly recommend

Very pleasant Staff....

Harbour Healthcare

A real pleasure to walk in to a clean, well kept, reasonably priced, and well organized storage facility. The agent Kimberly was very kind, helpful and really was the deciding factor for us move to this location. We know we’ll be safe there.

A real pleasure to w...

Maria Farrell

Jon Wilson

Kimberly was excellent with helping us get our. We storage unit secured. She called and let me know the wait was over. Upon arrival she expedited the process smoothly and we were in and out within 35 minutes.

Kimberly was excelle...

ramon faria

Kimberly was amazing, very informative and friendly.

Kimberly was amazing...

Tameka Edwards

Christine F.

Kimberly Thomas gave the BEST customer service, she followed up when she said she would and went overboard to find a storage space. She followed parodical and got me a storage unit that same day. She is did an outstanding job getting paperwork done timely and I thank her for all of her help.

Kimberly Thomas gave...

Gene E L.

Kimberly T. Great customer service knowledgeable with company products and policies painless move in and the free truck rental was a plus!

Kimberly T. Great cu...

Priscilla H.

Great customer service!

Great customer servi...

Donte Lassiter

Kimberly Thomas has really great customer service she took me on the little golf cart and help me find the best storage for my bussiness Thanks Kim I’m totally satisfied ♥️♥️

Kimberly Thomas has ...

Brian Gruber

Supreme

Bakari Jenkins

Kimberly was the one I worked with from initial inquiry to the end. She was very helpful, thoughtful, personable, and was very willing to work with my somewhat unpredictable daily schedule. I’ve had nothing but great interactions and a very peaceful vibe from the facility itself. To Kimberly and the MyStorage staff, thank you very much! It’s been a pleasure doing business.

Kimberly was the one...

Victoria Dietz

Lakesha Stewart

Great experience Kimberly and Marie was so amazing and very accommodating they are wonderful!

Great experience Kim...

Maddy West

Kimberly was absolutely amazing!! I felt taken care of and like family! Under the circumstances of needing storage she was very helpful and guided me where I needed to be! Thank you so much!!

Kimberly was absolut...

Ginger Kuehn

Kimberly is awesome!!! I’ve never rented a storage unit before & she walked me through to see what size I truly needed and explained everything down to the last detail for me. I hope you give her a nice raise for being proactive along with fantastic customer service!!!

Kimberly is awesome!...

Savvy Events

I needed a storage facility to store some extra things that I have, and the office clerk was very helpful and courteous. I am very pleased with my experience.

I needed a storage f...

Rita S.

Excellent customer service!

Excellent customer s...

Angelique S.

Erica was super friendly and very helpful!

Erica was super frie...

Joseph Brooks

Erica the manager she’s great , caring and always ready to help you. She’s the Best.

Erica the manager sh...

Michael Tomlinson

Very easy great rates

Very easy great rate...

Larry Harrell

Excellent Service,Professional Courtesy,Yet Friendly and Caring.

Excellent Service,Pr...

Bunnie Sutter

Oh my goodness...this is the best place ever if you need to store your stuff. We moved from Florida to Virginia and are staying with family so we had to store our entire house. I called Erica about a month ago to get things worked out and she has been AMAZING from the hello. I cannot say enough about how professional and respected I felt from the getgo. Erica worked with me and then kept in touch until we got here. This is the best place ever. Customer service here is done right and they obviously love their job which make is so pleasant for their clients. Thank you.

Oh my goodness...thi...

Maxine Jordan

Howard Robinson

Victor Massey

Exemplary service

Exemplary service

Melvin Wiggins

Octavia Harrison

Nakita was extremely helpful and professional as well as Erica. It was an overall great experience. The facility is very secure and clean. I feel at ease knowing that my belongings are in a safe place

Nakita was extremel...

Shirley Mixon

THE YOUNG LADY AT THE DESK WAS VERY FRIENDLY, AND EXPLAIN EVERYTHING TO ME ABOUT THE STORAGE. WHEN I SAW THE STORAGE AREA I WAS VERY PLEASED. IT WAS CLEAN AND INSECT FREE. AND CLOSE BY THE DOOR SO I COULD PUT MY STUFF AWAY QUICKLY. I HIGHLY RECOMMEND THIS STORAGE TO ALL MY FRIENDS.

THE YOUNG LADY AT TH...

Gary Allemand

Connie Henton

Princess Johnson

Steve Carl

Erica was exceptionally friendly and helpful. I would recommend this facility to everyone!

Erica was exceptiona...

Dawn Dewey

Better than Public Storage who charges waaaaay too much. The ladies at the front desk were super nice and extremely helpful! The prices are pretty decent, too!!!

Better than Public S...

Espi's tunes

This facility was extremely clean, easy to use and the manager that helped us was fantastic. The storage area was the nicest I have ever used. The elevator and 3 carts posted right at the building entrance made moving in a breeze! Thank you

This facility was ex...

Terry Knight

Christ Chasing 2020 for Life Mccord

Easy process, professional staff, and clean easy to access climate control space I rented. Cost was great for my budget. Thank you for the great experience.

Easy process, profes...

Noel Filio

Samantha Rohde

Jennifer Simpson

Erica was quick in responding to my email inquiries, thorough, polite and informative at time of signing the contract. Thank you,

Erica was quick in r...

Ron W.

Nikia is wonderful she explained everything in detail. Very personable, and professional. Glad I made this choice.

Nikia is wonderful s...

Carl L H.

I am a returning customer that really appreciates the help and concern of the entire staff of this great facility. Erica and Nakita were outstanding employees that made me fill like a family member. Both of these young ladies were very professional and knowledgeable on setting up storage units to their customers. I am happy to return to My Storage and I highly recommend them to everyone. Thank You!

I am a returning cus...

Carmen S.

Customer Service was excellent!!!

Customer Service was...

Teresa S.

our young lady was so sweet and really tried to get everything right

our young lady was s...

Shirley A Winslade Webb

The staff that runs this place is amazing the atmosphere is amazing.You can never go wrong with this place.EricaAnd Nikita is an Amazing th team The storage is got 2 amazing women working for them women like those 2 are hard to find.the customer service given I have not received in a very long time and the way those treat customers are what we need.. those 2should get a raise for their outstanding performance of true meaning of the word customer service.. great job ladies and thanks again for everything

The staff that runs ...

D Shawrod Riddick

Incredible! I moved my storsge to their facility because the prices were substantially lower. The staff was amazingmy friendly, knowledgeable, and accommodating. The facility is impeccably clean and the security is assuring.

Incredible! I moved ...

Phil Mcphail

Akia Somerville

brenda williams

Tiffany Matteson

Incredibly friendly and helpful manager!

Incredibly friendly ...

Jackie Flowers

billy Donnelly

The check in/sign on process was made very easy by a young lady named Nikita who was friendly and professional and very knowledgeable. The entire grounds are neat and orderly and the lighting inside and out is just fine.

The check in/sign on...

Pamela Carroll

I came to this storage unit and got a huge unit,the staff here are so amazing.they will work their magic to make sure they can assist you in any way they can...after 2 years I needed to get another storage unit.i had visited some other facilities but found they were extremely rude and didn't care at all.so I came back to mystorage.. Ericka the manager remembered me.that speaks volumes to me ..o was able to get another amazing unit once again..they have expanded so I was excited to know I was getting in the new units..they have made the perfect accomodations here.they added an elevator to help make your move so much easier..I highly recommend this center to anyone that needs to place their valuable items..you won't regret it..it's hard to come to a place and be treated so amazingly..this is where you will always want to do business.. definitely check them out..

I came to this stora...

Vennia Franklin

AJ C

Love this place! They are very friendly and will do whatever they can to help you out! Hands down best storage unit i’ve rented for sure.

Love this place! The...

Samantha Burns

I had a problem concerning being able to reach their office, and not only did the manager explain the situation but corporate also called me to find out the situation and explain and make sure I was once again satisfied. :) great place to store your belongings. Not to mention Erika and Nikita have both helped me many times. Thank you.

I had a problem conc...

Bryant Kelly

Decent rates. They do not prorate, so be mindful of your moving dates.

Decent rates. They d...

Sarah Weidner

The staff and managers are extremely friendly and professional. I would recommend them hands down.

The staff and manage...

Corinne DeBruhl

Anne Ashe

Erik Felix

This is what customer service is supposed to be like! Erica, was Awesome!! She deserves a bonus or increase in salary⭐️⭐️⭐️⭐️⭐️ I mean her professionalism, kindness, and how she explains everything in detail is amazing! This is the best storage facility in Virginia hands down..... Thanks Erica for being so kind and making this a painless experience⭐️⭐️⭐️⭐️⭐️

This is what custome...

Mary Henderson

Cyndia18 WT

Excellent service

Excellent service

Kurt Werth

Erica did a great job explaining the lease agreement and providing the information I needed. Very smooth process. Thanks Erica!!

Erica did a great jo...

Erin Clemow

louis citizen

The manager and staff here were extremely helpful and considerate! As a military member we travel quite a lot and depend on storage unit almost every where we relocate too. So we depend on safe and dependable storage unit to protect our valuables. By far one of the most respectable safe place to utilize with wonderful staff! Would definitely use this place again!

The manager and staf...

Larry Martin

The staff at the Centerbrooke location was awesome. They were very polite and professional. A little disappointed in the availability for units but maybe the size I need will open up soon. Hurry with the expansion please. Also had trouble with the remote gate opening app. Another tenant says it often out of service.

The staff at the Cen...

Beverly McCredy

Great service

Great service

Jay Hollis

Very easy setup of unit. Nice friendly staff.

Very easy setup of u...

Diana Joe

Great staff!

Great staff!

Sandy Ames

Chet Hart

Easy process and very friendly.

Easy process and ver...

Marcia Musselwhite

Clean and conveniently located. Friendly, helpful staff.

Clean and convenient...

Calvin Shaffer

Why don't you offer auto-pay?

Why don't you offer ...

Ward Phelps

John Hall

Everything from the initial office visit to using their truck was nothing short of awesome service. Nicely done!

Everything from the ...

Megan Friedman

This place is amazing! Jessica is the best person I have ever dealt with as far as customer service goes! She is kind, courteous and professional. I was so "wowed" when I spoke to her over the phone that I just had to write a review. Thank you, Jessica!

This place is amazin...

Jon

Gregg Weber

Well maintained storage units. Clean, Nice staff. Secured gate entrance. Climate controlled units available along with large contractors units. Reasonable prices. Had a unit here for over a year and no problems.

Well maintained stor...

Nadjia Wilson

Great business. Great amenities. I will recommend to anybody.

Great business. Grea...

Michael Wade

Mitch Kearney

Charles R Poulter III

Lee LeJanic

Professional, clean units, reasonable rates, GREAT staff, and very accommodating. They even include a moving truck! Love these guys.

Professional, clean ...

Carlton Morton

Tiffany Turner

Brandon Kinney

Roxy Lowe

Tyler Bogowitz

Heather Summers

Great place to store your items. They are new, clean, secure and have friendly staff available to help you with all of your needs.

Great place to store...

Martha W.

Great customer service. Thank you

Great customer servi...

The Sparkle Touch

Kim and Emily were sooooo nice! The Process was super quick, easy and to the point! The property and unit itself are both very clean and well kept. Thanks ladies!

Kim and Emily were s...

Linda Jackson

The outside of the storage units and the lot is always clean. The workers are always nice and courteous. Emily and Kimberly are the best.

The outside of the s...

Ashley Howell

Landon Howell

joe peterfeso

Kimberly was very helpful and friendly and the unit was super clean.

Kimberly was very he...

Dorothy Moore

Kimberly and Emily are very wonderful I really enjoy them .. Very good workers.

Kimberly and Emily ...

jt reed

Kimberly was great helping me with my unit… highly recommended!!!!!

Kimberly was great h...

Michael Cotter

From the moment I met Kimberly, I knew my experience at MyStorage was going to be a good one. She is both personable and welcoming, the right combination to ensure stress-free customer satisfaction. I am particularly appreciative of how Kimberly accommodated my late request to use the on-site truck to move some of my belongings from Great Bridge to Suffolk. I half-expected to be told that I would have to schedule the use of the vehicle at another time, but I was pleasantly surprised when I was given a window of time in which my request could be honored. Kimberly has an engaging personality, a down-to-earth disposition, and an apparent willingness to provide first rate customer service, notes of praise, I hasten to add, she richly deserves. M. Cotter

From the moment I me...

Kate Sobo

Extremely friendly staff and clean facility. Appreciate the ease of renting a unit last minute!!!

Extremely friendly s...

Reta Hodge

Bill & Vicki Funk

Wonderful! The manager Kimberly was great. She showed me the property and explained everything. She is an asset to the company. She did a great job!

Wonderful! The manag...

Angelique Etheridge

I recently got a storage unit with this company and I love it. The service is awesome and it's nice and clean. I can access my unit any time I wish and they have a lot of helpful products and services. I would definitely recommend MyStorage.

I recently got a sto...

Marvin Foster

Kimberly is very courteous, knowledgeable and helpful.

Kimberly is very cou...

D H

charlie ulmer

Emily was very helpful and nice And the place/storage unit was nice and clean

Emily was very helpf...

Emilee Thomas

Eduardo Sanchez

Supper happy with the service great place great people!!!

Supper happy with th...

Melissa S.

Just rented a unit here and the experience has been great. Kimberly went above and beyond to make sure I had everything I needed. Reserving the unit was a breeze, customer service was excellent, and my temperature controlled space and the surrounding areas are clean and well kept. Couldn’t ask for more. Thank you!

Just rented a unit h...

wayne hess

Thank you too, Kimberly and Chianne for providing excellent service. I would recommend this facility to anyone seeking storage in the Suffolk area.

Thank you too, Kimbe...

Bryan Miller

Emily provided the best customer service ever! She was helpful, knowledgeable, and even gave me a tour of the facility. It’s clear that she puts her clients first. Great job!

Emily provided the b...

Keshaun Riddick

Kimberly Is Awesome!! She Always Have A Smile On Her Face & Is A Big Help When I Need Assistance . Thank You So Much Kimberly For All Of Your Help & Kindness!

Kimberly Is Awesome!...

Jesse F Wiggins

Just purchased a unit, process was really quick and easy. Thank you Kimberly you were a great help

Just purchased a uni...

Jesse “Jay Wiggo”

I purchased a unit here, had it round a year or little more. Great staff, they are always friendly and helpful. I highly recommend to any customer. Kimberly Thomas Is awesome

I purchased a unit h...

Jasmine McLaughlin

I had a great first-time experience with the store manager Kimberly Thomas. She was helpful and explained everything thoroughly. Her customer service and professionalism has made me a customer on the spot. Also the facility was clean and secure.

I had a great first-...

Brittney Smalls

There will never be enough word to express my gratitude for Ms.Kim. She goes above and beyond to make sure I’m not just a number…but a valued customer. Even when I fall short, she never judges me and is always willing to provide guidance and resources to help me! Thank You so very much Ms. Kim!

There will never be ...

karen Husser

Love the staff there!!

Love the staff there...

David Glover

Staff is friendly, has good atmosphere and clean facilities.

Staff is friendly, h...

Alonzo Winston

Zeus Goose

Kimberly is amazing. She walked me to the unit and went over absolutely everything about the property and rules. As someone who’s moves ALOT she provided my best experience yet!

Kimberly is amazing....

Cheese Jr

If I could give this place 10 stars I would, customer service is amazing and friendly especially miss Kimberly she’s helped me both times I rented from this company, I definitely recommend for people to come rent from this facility

If I could give this...

Changes

Excellent costumer service, clean units and easy access.

Excellent costumer s...

Tamika Sanders

Kimberly and Chianne were so very accommodating and friendly and super supportive.. I recommend this facility to anyone..

Kimberly and Chianne...

Natarsha Fequiere

Awesome customer service

Awesome customer ser...

Sunny Jack Daniels

Both ladies were amazing and the office and storage units smell amazing!

Both ladies were ama...

Thandie P

Free water, Great Customer service, and great conversations!! Recommend Kimberly a lot!! BY THE WAY, The gum is great

Free water, Great Cu...

Chauna P

Great customer service!!! I will definately recommend to others.

Great customer servi...

Valerie J C.

Great customer service and very professional and thorough Rental experience

Great customer servi...

Las Visuals

I would like to thank Kimberly and Chianne for all of their hard work for helping get the storage unit I requested. Both were very consistent with their work and providing me with all the information I needed. I highly recommend this location for storage if needed. Thank you to this awesome staff as I have my items here until it's time for me to move in May 2023.

I would like to than...

zackary culp

Experience was calm, Ms. Kimberly led me through with no hiccups or issues and got me in an out, would recommend

Experience was calm,...

Kimberly Thomas

Georgann Hills

Staff especially Kimberly are great. Helps whenever I need it. Georgann Hills.

Staff especially Kim...

Clarence Jones

Great service. Explained each detail very well!! Would highly recommend.

Great service. Expla...

Caroline Hooks

Used this storage while waiting to move into my new place. Absolutely loved it and the staff where all amazing.

Used this storage wh...

J Band

Chianne is absolutely amazing! The staff is always friendly and inviting. The facility is clean.

Chianne is absolutel...

B Smalls

The Suffolk location has been such a pleasure to do business with. Everyone is super helpful and really go above and beyond to take care of their clients. I couldn’t have asked for a better customer service experience!

The Suffolk location...

Inetha B. Rogers

Chianne & Kimberly were the best. Their customer service skills are excellent! I recommend MyStorage to the public.

Chianne & Kimberly w...

Ted Manning

Great service!!

Great service!!

Jeron Mays

Kim was an Amazon person to deal with she gave me good customer service and I definitely recommend this location to any one !!!! The property was well kept up !!

Kim was an Amazon pe...

Jada Washington

The manager was absolutely amazing! I would recommend this location to anyone.

The manager was abso...

Terri Terri

Kimberly & Chianne are so Awesome!! They're very helpful & always answer any questions that I have.

Kimberly & Chianne a...

Andrew Smith

Kimberly and Chianne are excellent

Kimberly and Chianne...

Cedric Hill

Kimberly has Great customer service

Kimberly has Great c...

Shytiara Murry

Everyone was so helpful from me picking out my unit and helping me with a truck to get my things to storage

Everyone was so help...

Kia Haley

Kimberly and Chianne are great and friendly people I have met and the facility is clean and temperature inside the storage are just right. They did an amazing job and having a storage with them was one of the best choices I made.

Kimberly and Chianne...

r davis

I'd like to thank yall for 3 years of great service. I highly recommend this facility for your storage needs. They have always maintained a clean and safe facility. And Kimberly the manager goes above and beyond to take care of your needs.

I'd like to thank ya...

Pamela Charles

This is the best place on earth to storage your most valuable possessions. My ladies Chianne, and Kimberly have provided me with the best customer service ever. Thanks ladies!! Keep up the great job!! You rock!!

This is the best pla...

Credit Doll Carona

Excellent service. I appreciate it greatly. Kim was very accommodating and interpersonal. Thank you

Excellent service. I...

Chianne Hackley

Gregory Holland

JaQ

I received the most courteous customer service. They're very knowledgeable, attentive and willing to suggest options that will benefit your storage needs. The facility is well kept with very clean units and the space provided was the perfect fit (no pun intended)

I received the most ...

Starlette Holland

Met Kim on a desperate day and one week later when reality kicked in, she was able to accommodate me. Great customer service. I look forward to working with her and the facility !

Met Kim on a despera...

Raymond Doggett

Donna Reidy

Kimberly was courteous, professional & knowledgeable on all questions. The facility was clean & welcoming. I have been very satisfied. Thank you.

Kimberly was courteo...

Felicia W

I would like to thank Kimberly at My Storage for all her hard work helping my mother with her unit. She was extremely helpful and went above and beyond. My mom was so frustrated everywhere else but Kimberly kept her calm and made her feel comfortable and made it so much easier for myom to rent. Thank you again Kimberly!!!

I would like to than...

Terricita Copeland

My experience with Kimberly was top notch from beginning to end. She was very responsive and knowledgeable and her customer service was a breath of fresh air. She helped to make our move,a lot less stressful.

My experience with K...

Rodney B

Excellent customer service! Kimberly was knowledgeable and very efficient. The complex is newer and very clean.

Excellent customer s...

Raena Lassiter

Kimberly is the best, although they didn't have units available, she worked so hard to help me find a storage and one at a good deal! Amazing, friendly, and helpful, thank you soooo much!

Kimberly is the best...

Ronnie Edmonds

Rose Quinion

Maria was so helpful, friendly and kind. Thank you for all you help.

Maria was so helpful...

darnell boone

Great customer service Kimberly is awesome gives you every detail on your unit and all she’s the best hands down!!!!!!!

Great customer servi...

Betty Pierce

Douglas Bramble

Very friendly and professional staff. Units are clean and the facility is well maintained. Prices are a little high compared to other storage facilities but the customer service and security you receive definitely make up for it.

Very friendly and pr...

Esther Perry

I had a beautiful experience yesterday 10/08/21 went to rent a storage and My storage didn't have any that I could use so Ms. Kimberly was very very helpful to me, polite kind nice and had great patience with me even though she didn't have a size I needed she took the time to help me step by step to find a storage unit somewhere else and we succeeded Thank You again Ms. Kimberly Thomas (multi-task) I really do appreciate you and your generous help, yesterday showed me there are still good people in this world Bless you Kimberly Thomas

I had a beautiful ex...

Humberto Lopez Jr.

Kimberly provided great customer service. Thank you!

Kimberly provided gr...

Jean Meyer

I’m very pleased with the service I received from Kimberly and Maria. I had reserved a unit online and when I got to the facility the unit was no longer available but Kimberly went above and beyond to find a unit for me while Maria got everything set up for my move in date and usage of the truck. The facility is in a great location and well kept. These ladies are amazing!!!

I’m very pleased w...

theresa daniels

Very pleasant Staff. I was in and out in no time. Very pleased with service and unit. Highly recommend

Very pleasant Staff....

Harbour Healthcare

A real pleasure to walk in to a clean, well kept, reasonably priced, and well organized storage facility. The agent Kimberly was very kind, helpful and really was the deciding factor for us move to this location. We know we’ll be safe there.

A real pleasure to w...

Maria Farrell

Jon Wilson

Kimberly was excellent with helping us get our. We storage unit secured. She called and let me know the wait was over. Upon arrival she expedited the process smoothly and we were in and out within 35 minutes.

Kimberly was excelle...

ramon faria

Kimberly was amazing, very informative and friendly.

Kimberly was amazing...

Tameka Edwards

Christine F.

Kimberly Thomas gave the BEST customer service, she followed up when she said she would and went overboard to find a storage space. She followed parodical and got me a storage unit that same day. She is did an outstanding job getting paperwork done timely and I thank her for all of her help.

Kimberly Thomas gave...

Gene E L.

Kimberly T. Great customer service knowledgeable with company products and policies painless move in and the free truck rental was a plus!

Kimberly T. Great cu...

Priscilla H.

Great customer service!

Great customer servi...

Donte Lassiter

Kimberly Thomas has really great customer service she took me on the little golf cart and help me find the best storage for my bussiness Thanks Kim I’m totally satisfied ♥️♥️

Kimberly Thomas has ...

Brian Gruber

Supreme

Bakari Jenkins

Kimberly was the one I worked with from initial inquiry to the end. She was very helpful, thoughtful, personable, and was very willing to work with my somewhat unpredictable daily schedule. I’ve had nothing but great interactions and a very peaceful vibe from the facility itself. To Kimberly and the MyStorage staff, thank you very much! It’s been a pleasure doing business.

Kimberly was the one...

Victoria Dietz

Lakesha Stewart

Great experience Kimberly and Marie was so amazing and very accommodating they are wonderful!

Great experience Kim...

Maddy West

Kimberly was absolutely amazing!! I felt taken care of and like family! Under the circumstances of needing storage she was very helpful and guided me where I needed to be! Thank you so much!!

Kimberly was absolut...

Ginger Kuehn

Kimberly is awesome!!! I’ve never rented a storage unit before & she walked me through to see what size I truly needed and explained everything down to the last detail for me. I hope you give her a nice raise for being proactive along with fantastic customer service!!!

Kimberly is awesome!...

Savvy Events

I needed a storage facility to store some extra things that I have, and the office clerk was very helpful and courteous. I am very pleased with my experience.

I needed a storage f...

Rita S.

Excellent customer service!

Excellent customer s...

Angelique S.

Erica was super friendly and very helpful!

Erica was super frie...

Joseph Brooks

Erica the manager she’s great , caring and always ready to help you. She’s the Best.

Erica the manager sh...

Michael Tomlinson

Very easy great rates

Very easy great rate...

Larry Harrell

Excellent Service,Professional Courtesy,Yet Friendly and Caring.

Excellent Service,Pr...

Bunnie Sutter

Oh my goodness...this is the best place ever if you need to store your stuff. We moved from Florida to Virginia and are staying with family so we had to store our entire house. I called Erica about a month ago to get things worked out and she has been AMAZING from the hello. I cannot say enough about how professional and respected I felt from the getgo. Erica worked with me and then kept in touch until we got here. This is the best place ever. Customer service here is done right and they obviously love their job which make is so pleasant for their clients. Thank you.

Oh my goodness...thi...

Maxine Jordan

Howard Robinson

Victor Massey

Exemplary service

Exemplary service

Melvin Wiggins

Octavia Harrison

Nakita was extremely helpful and professional as well as Erica. It was an overall great experience. The facility is very secure and clean. I feel at ease knowing that my belongings are in a safe place

Nakita was extremel...

Shirley Mixon

THE YOUNG LADY AT THE DESK WAS VERY FRIENDLY, AND EXPLAIN EVERYTHING TO ME ABOUT THE STORAGE. WHEN I SAW THE STORAGE AREA I WAS VERY PLEASED. IT WAS CLEAN AND INSECT FREE. AND CLOSE BY THE DOOR SO I COULD PUT MY STUFF AWAY QUICKLY. I HIGHLY RECOMMEND THIS STORAGE TO ALL MY FRIENDS.

THE YOUNG LADY AT TH...

Gary Allemand

Connie Henton

Princess Johnson

Steve Carl

Erica was exceptionally friendly and helpful. I would recommend this facility to everyone!

Erica was exceptiona...

Dawn Dewey

Better than Public Storage who charges waaaaay too much. The ladies at the front desk were super nice and extremely helpful! The prices are pretty decent, too!!!

Better than Public S...

Espi's tunes

This facility was extremely clean, easy to use and the manager that helped us was fantastic. The storage area was the nicest I have ever used. The elevator and 3 carts posted right at the building entrance made moving in a breeze! Thank you

This facility was ex...

Terry Knight

Christ Chasing 2020 for Life Mccord

Easy process, professional staff, and clean easy to access climate control space I rented. Cost was great for my budget. Thank you for the great experience.

Easy process, profes...

Noel Filio

Samantha Rohde

Jennifer Simpson

Erica was quick in responding to my email inquiries, thorough, polite and informative at time of signing the contract. Thank you,

Erica was quick in r...

Ron W.

Nikia is wonderful she explained everything in detail. Very personable, and professional. Glad I made this choice.

Nikia is wonderful s...

Carl L H.

I am a returning customer that really appreciates the help and concern of the entire staff of this great facility. Erica and Nakita were outstanding employees that made me fill like a family member. Both of these young ladies were very professional and knowledgeable on setting up storage units to their customers. I am happy to return to My Storage and I highly recommend them to everyone. Thank You!

I am a returning cus...

Carmen S.

Customer Service was excellent!!!

Customer Service was...

Teresa S.

our young lady was so sweet and really tried to get everything right

our young lady was s...

Shirley A Winslade Webb

The staff that runs this place is amazing the atmosphere is amazing.You can never go wrong with this place.EricaAnd Nikita is an Amazing th team The storage is got 2 amazing women working for them women like those 2 are hard to find.the customer service given I have not received in a very long time and the way those treat customers are what we need.. those 2should get a raise for their outstanding performance of true meaning of the word customer service.. great job ladies and thanks again for everything

The staff that runs ...

D Shawrod Riddick

Incredible! I moved my storsge to their facility because the prices were substantially lower. The staff was amazingmy friendly, knowledgeable, and accommodating. The facility is impeccably clean and the security is assuring.

Incredible! I moved ...

Phil Mcphail

Akia Somerville

brenda williams

Tiffany Matteson

Incredibly friendly and helpful manager!

Incredibly friendly ...

Jackie Flowers

billy Donnelly

The check in/sign on process was made very easy by a young lady named Nikita who was friendly and professional and very knowledgeable. The entire grounds are neat and orderly and the lighting inside and out is just fine.

The check in/sign on...

Pamela Carroll

I came to this storage unit and got a huge unit,the staff here are so amazing.they will work their magic to make sure they can assist you in any way they can...after 2 years I needed to get another storage unit.i had visited some other facilities but found they were extremely rude and didn't care at all.so I came back to mystorage.. Ericka the manager remembered me.that speaks volumes to me ..o was able to get another amazing unit once again..they have expanded so I was excited to know I was getting in the new units..they have made the perfect accomodations here.they added an elevator to help make your move so much easier..I highly recommend this center to anyone that needs to place their valuable items..you won't regret it..it's hard to come to a place and be treated so amazingly..this is where you will always want to do business.. definitely check them out..

I came to this stora...

Vennia Franklin

AJ C

Love this place! They are very friendly and will do whatever they can to help you out! Hands down best storage unit i’ve rented for sure.

Love this place! The...

Samantha Burns

I had a problem concerning being able to reach their office, and not only did the manager explain the situation but corporate also called me to find out the situation and explain and make sure I was once again satisfied. :) great place to store your belongings. Not to mention Erika and Nikita have both helped me many times. Thank you.

I had a problem conc...

Bryant Kelly

Decent rates. They do not prorate, so be mindful of your moving dates.

Decent rates. They d...

Sarah Weidner

The staff and managers are extremely friendly and professional. I would recommend them hands down.

The staff and manage...

Corinne DeBruhl

Anne Ashe

Erik Felix

This is what customer service is supposed to be like! Erica, was Awesome!! She deserves a bonus or increase in salary⭐️⭐️⭐️⭐️⭐️ I mean her professionalism, kindness, and how she explains everything in detail is amazing! This is the best storage facility in Virginia hands down..... Thanks Erica for being so kind and making this a painless experience⭐️⭐️⭐️⭐️⭐️

This is what custome...

Mary Henderson

Cyndia18 WT

Excellent service

Excellent service

Kurt Werth

Erica did a great job explaining the lease agreement and providing the information I needed. Very smooth process. Thanks Erica!!

Erica did a great jo...

Erin Clemow

louis citizen

The manager and staff here were extremely helpful and considerate! As a military member we travel quite a lot and depend on storage unit almost every where we relocate too. So we depend on safe and dependable storage unit to protect our valuables. By far one of the most respectable safe place to utilize with wonderful staff! Would definitely use this place again!

The manager and staf...

Larry Martin

The staff at the Centerbrooke location was awesome. They were very polite and professional. A little disappointed in the availability for units but maybe the size I need will open up soon. Hurry with the expansion please. Also had trouble with the remote gate opening app. Another tenant says it often out of service.

The staff at the Cen...

Beverly McCredy

Great service

Great service

Jay Hollis

Very easy setup of unit. Nice friendly staff.

Very easy setup of u...

Diana Joe

Great staff!

Great staff!

Sandy Ames

Chet Hart

Easy process and very friendly.

Easy process and ver...

Marcia Musselwhite

Clean and conveniently located. Friendly, helpful staff.

Clean and convenient...

Calvin Shaffer

Why don't you offer auto-pay?

Why don't you offer ...

Ward Phelps

John Hall

Everything from the initial office visit to using their truck was nothing short of awesome service. Nicely done!

Everything from the ...

Megan Friedman

This place is amazing! Jessica is the best person I have ever dealt with as far as customer service goes! She is kind, courteous and professional. I was so "wowed" when I spoke to her over the phone that I just had to write a review. Thank you, Jessica!

This place is amazin...

Jon

Gregg Weber

Well maintained storage units. Clean, Nice staff. Secured gate entrance. Climate controlled units available along with large contractors units. Reasonable prices. Had a unit here for over a year and no problems.

Well maintained stor...

Nadjia Wilson

Great business. Great amenities. I will recommend to anybody.

Great business. Grea...

Michael Wade

Mitch Kearney

Charles R Poulter III

Lee LeJanic

Professional, clean units, reasonable rates, GREAT staff, and very accommodating. They even include a moving truck! Love these guys.

Professional, clean ...

Carlton Morton

Tiffany Turner

Brandon Kinney

Roxy Lowe

Tyler Bogowitz

Heather Summers

Great place to store your items. They are new, clean, secure and have friendly staff available to help you with all of your needs.

Great place to store...

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